Troubleshooting guide �����������������������������������������������������������������������������16 Return policy ���������������������������������������������������������������������������������������������18 1 year limited warranty ���������������������������������������������������������������������������18 Thank you and congratulations on your Heat Storm Infrared Heater! Please read and keep all safety and use instructions. Should you have any questions or concerns, please don't hesitate to reach out to us at 435-752-6611 or cs@heatstorm�com�...
Important instructions Use this heater only as described in the manual� If the directions are not followed, an electric shock or fire may result causing property damage, personal injury or death� SAFETY GUIDELINES • Adhere to basic precautions to minimize the risk of fire, electric shock, and injury when using electrical appliances�...
Basement or garage use The heater can be utilized in a finished basement with drywall and carpet� For other scenarios, consider Heat Storm Outdoor Infrared Heaters� Visit heatstorm�com for details� Vaulted or cathedral ceilings The heater can be used with vaulted or cathedral ceilings�...
MULTIPLE APPLIANCES Heat Storm Infrared Heaters are considered to be an appliance� Each heater and appliance should be on its own circut� If debating between one or two heaters, we recommend the second for efficient operation, longer element lifespan, power savings, and faster room warming�...
TOOLS NEEDED FOR INSTALLATION • 3/16” drill bit • Philips screwdriver Missing parts? Email us at cs@heatstorm.com STEP 1: FEET INSTALLATION (REQUIRED) Attach the two feet to the bottom of the heater using the provided M4x20 screws� Once the feet are securely attached, you can either use it as is or proceed with wall installation�...
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Drill holes using the 3/16” drill bit and insert the drywall anchors into the holes� Begin by inserting the top two screws, leaving a 5mm gap to the wall� Hang the heater onto the top two screws� Finally, screw in the remaining two screws into the bottom base anchor holes to securely mount the...
Operations & controls Turn heater on/off Press the power icon to alternate between on and off� Factory reset Power off heater and allow time for elements to cool� Unplug and plug in heater� Within 1 minute of plugging in heater, press and hold on/off icon for 10 seconds to reset the heater to factory settings�...
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Child lock Press and hold the lock icon for 3 seconds to engage/ disengage child lock� While the child lock is activated (indicated by a red light), no changes can be made to the settings until the child lock is deactivated� NOTE: The child lock feature can only be activated using the control panel on the heater;...
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Display Tap on the sun/Wi-Fi symbol to turn the display lights off� Wi-Fi discovery mode Press and hold the sun/Wi-Fi symbol for 5 seconds to enable the Wi-Fi discovery mode (will blink blue)� Refer to page 12 for guidance on connecting to Wi-Fi� The blinking blue light will turn to a solid blue once Wi-Fi is connected�...
Wi-Fi setup SMART LIFE APP Manage your Heat Storm Smart Heater conveniently anytime and anywhere you desire� With just a tap of your finger, you can adjust temperatures, create schedules, set a child lock, and ensure warmth according to your preferences�...
BLUETOOTH CONNECT *Ensure your phone's Wi-Fi, Bluetooth, and location functions are all activated. Add device When the machine is on, press and hold the Wi-Fi/sun button on the control panel for 5 seconds until the Wi-Fi indicator light begins flashing slowly. Add the appliance in the app: i�...
Maintenance WASHABLE LIFETIME FILTER SYSTEM Heat Storm Infrared Heaters feature a user-friendly, washable lifetime filter. It is advised to clean the filter monthly or as necessary. You can clean the filters with tap water or a vaccum using the following instructions: Vaccum method Gently pass the vacuum wand over the filter cover.
HEATER MALFUNCTION OR DAMAGE DO NOT operate if the following occurs: • Heater has a damaged cord or plug� • After the heater malfunctions� • Heater has been dropped or damaged in any manner� Turn off the heater, disconnect the cord, and have heater inspected by an electrician before reusing�...
Troubleshooting guide Not blowing air When powering the heater ON, it does not blow any air at first. The initial 15 seconds allow the infrared elements to heat up, ensuring that when the fan turns on, warm air is circulated into the room� Not blowing warm air •...
All thermostats vary in their temperature setting� In most cases, the central heating thermostat is not as accurate as your Heat Storm thermostat� The location of the temperature censor can also alter the thermostat reading�...
Returns & exchanges 30 DAY RETURN POLICY Heaters purchased directly from Heat Storm can receive a refund of the total sales amount if the following conditions are met within 30 days: 1. Product is in new condition� 2. Product is packed in the original manufacturers box and packing material�...
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WARRANTY REDEMPTION Reach out to Heat Storm customer service at 435-752-6611 during the warranty period� Please have your sales receipt, purchase location, and product model information ready� Troubleshooting support will be offered over the phone�...
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Need help? 435-752-6611 cs@heatstorm�com heatstorm�com...
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