Related Manuals for Novita PRESTIGE NP12000
Summary of Contents for Novita PRESTIGE NP12000
- Page 1 NP12000 THE PRESTIGE 한 국 산 OPERATING INSTRUCTIONS AND E-WARRANTY APPLICATION Read this manual carefully before using the product. Keep this manual handy for future reference.
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Page 2: Table Of Contents
HI-PERFORMANCE CARBON BLOCK COMPOUND FILTER CLEANING & MAINTENANCE SERVICE MAINTENANCE TESTING THE PH TROUBLESHOOTING SPECIFICATIONS NOVITA CUSTOMER SERVICE GUARANTEE E-WARRANTY APPLICATION LIMITED WARRANTY TERMS & CONDITIONS PRODUCT WARRANTY EXTENSION – EXTENDED ONSITE WARRANTY RETURN & RETURN POLICY PREMIUM UNDERSINK WATER IONIZER... -
Page 3: Safety Instructions
NP12000 PREMIUM UNDERSINK WATER IONIZER SAFETY INSTRUCTIONS THE PRESTIGE READ ALL FOLLOWING INSTRUCTIONS FOR YOUR SAFETY AND PROTECTION WARNING indicates a potential hazard resulting in significant bodily harm or fire. CAUTION indicates a potential hazard resulting in damage to the unit. IMPORTANT DISCLAIMER NOTES ABOUT IONIZED WATER DISCLAIMER •... - Page 4 NP12000 SAFETY INSTRUCTIONS PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE 01. FOR ELECTRICAL SAFETY When the unit is immersed into water, pull out the power plug immediately and then take the unit out of the water. Avoid an electric circuit overload of an outlet or electric wiring. Connect the unit power plug to the correspondent AC voltage outlet.
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Page 5: Safety Guidelines
NP12000 PREMIUM UNDERSINK WATER IONIZER SAFETY INSTRUCTIONS THE PRESTIGE 02. FOR STABLE INSTALLATION Do not install the unit in a place below freezing temperature or near any fire sources. • Recommended temperature range : 10 - 35°C (50 - 95°F) •... - Page 6 NP12000 SAFETY INSTRUCTIONS PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE 04. SUMMARY • Do not give too high drawing tension to the power cord when pulling the cord out of a socket. • Keep the unit in a dry environment. • Keep the unit away from dust, hot temperature, direct sunlight, salt, chemicals, and etc. •...
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Page 7: Package Contents
NP12000 PREMIUM UNDERSINK WATER IONIZER PACKAGE CONTENTS THE PRESTIGE PACKAGE CONTENTS • pH REAGENT • TEST TUBE • COLORIMETER FAUCET MAIN IONIZER UNIT MOUNTING NUT SET ANALYSIS CHART WATER INLET HOSE DRAIN OUTLET HOSE ENHANCER 10 PACKS (1/4” WHITE COLOR) (1/4”... -
Page 8: Product Description
NP12000 PRODUCT DESCRIPTION PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE FRONT VIEW (MAIN IONIZER UNIT) BOTTOM VIEW (MAIN IONIZER UNIT) A. DATA CABLE CONNECTOR F. POWER SWITCH K. FILTER AUTHENTICATOR CONNECTOR B. WATER OUTLET G. FUSE L. WATER PRESSURE REGULATOR C. ENHANCER TANK H. - Page 9 NP12000 PREMIUM UNDERSINK WATER IONIZER PRODUCT DESCRIPTION THE PRESTIGE FRONT VIEW (FAUCET) REAR VIEW (FAUCET) WATER OUTLET TOUCH LCD CONTROLLER SIDE CAP SPEAKER PREMIUM UNDERSINK WATER IONIZER...
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Page 10: Installation
NP12000 INSTALLATION PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE INSTALLATION OVERVIEW FAUCET DATA CABLE WATER OUTLET TO FAUCET DRAIN OUTLET TO SEWER (RED COLOR) WATER INLET TO WATER IONIZER FAUCET HOT WATER HOT WATER COLD WATER COLD WATER DRAIN ADAPTER DRAIN ADAPTER WATER PIPING WATER PIPING DIVERTER... - Page 11 NP12000 PREMIUM UNDERSINK WATER IONIZER INSTALLATION THE PRESTIGE MAIN IONIZER UNIT INSTALLATION Select a solid flat surface with an access to a power supply. Connect the provided 1/4”hose to the one touch fitting (water inlet). CHECK VALVE CAUTION : FLOW DIRECTION WATER PIPING DIVERTER WATER INLET with...
- Page 12 NP12000 INSTALLATION PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE MAIN IONIZER UNIT INSTALLATION SINK BOWL-DRAIN PIPE SEALING PAD DRAIN ADAPTER DRAIN HOLE (Ø8mm) Drill a Ø8mm hole in sink bowl-drain pipe to connect drain outlet hose. Paste the seal pad on the sink bowl – drain pipe and Install the drain adapter. Connect the hose (1/4”) to the drain outlet and the quick connector of drain adapter.
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Page 13: Faucet Installation
The Faucet installation is recommended to be made approximately 50mm(A) and 30mm (C) away from the sink bowl. Drill a 32mm (1 5/16 inch) hole in the sink plate. Installation should only be conducted by qualified installer from novita. The standard installation excludes re-wiring of cable, trunking, Installation Hole drilling of marble, concrete & cement wall; as well as non-standard parts like water tap, washer (Ø32mm) - Page 14 NP12000 INSTALLATION PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE FAUCET INSTALLATION TOUCH LCD CONTROLLER GASKET A SINK PLATE 5/16” HOSE 33 MM 33 MM DIAMETER DIAMETER 5/16” UNION HOLE HOLE GASKET B DATA CABLE SUPPORTING PLATE MOUNTING NUT Insert the FAUCET with GASKET A in the hole first. Then, insert the GASKET B, SUPPORT PLATE, and MOUNTING NUT from the bottom.
- Page 15 NP12000 PREMIUM UNDERSINK WATER IONIZER INSTALLATION THE PRESTIGE FAUCET INSTALLATION DATA CABLE SOCKET DATA CABLE PLUG MAIN IONIZER UNIT Align the KEY SEAT of the DATA CABLE Turn down the NUT of DATA CABLE SOCKET. SOCKET with the KEY OF DATA CABLE PLUG. (Do not over tighten) PREMIUM UNDERSINK WATER IONIZER...
- Page 16 NP12000 INSTALLATION PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE FAUCET INSTALLATION 5/16”UNION FITTING FAUCET INLET HOSE (5/16”) 5/16 ADAPTER MAIN IONIZER UNIT Connect the FAUCET INLET HOSE to the UNION FITTING and ADAPTER on the top of MAIN UNIT (Trim FAUCET INLET HOSE if necessary). Connect the hose into the 5/16” UNION and the ADAPTER. PREMIUM UNDERSINK WATER IONIZER...
- Page 17 NP12000 PREMIUM UNDERSINK WATER IONIZER INSTALLATION THE PRESTIGE POWER / WATER SUPPLY Under the Countertop Power On Open Position Let water flow into the main ionizer unit by Plug in the AC power plug to the turning the lever of the WATER PIPING wall outlet.
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Page 18: Lcd Screen Description
NP12000 LCD SCREEN DESCRIPTION PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE LCD SCREEN (TOUCH CONTROLLER) COOKING Beauty Cooking Drinking Stop -500mV pH10.00 H++++ Washing Cleaning Sanitizing 25.5 c 0.0 /min 9 10 MENU DESCRIPTION Acidic water as a beauty solution for your skin. It acts as an astringent and helps make the skin Beauty soft and elastic. -
Page 19: Operating Notes
NP12000 PREMIUM UNDERSINK WATER IONIZER OPERATING NOTES THE PRESTIGE BEAUTY 1. Press the Beauty button in Home screen. 2. Press the Start Button. Beauty Water (acidic) will dispense from the faucet. 3. Press the Stop Button. This will take you to the last drinking mode setting. BEAUTY BEAUTY Beauty... - Page 20 NP12000 OPERATING NOTES PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE DRINKING 1. Press the Drinking button in Home screen. Beauty Cooking Drinking 2. Select the ALKALINE or PURIFIED water. 3. Press the Start Button. Your choice of water will dispense from the faucet. Washing Cleaning Sanitizing...
- Page 21 NP12000 PREMIUM UNDERSINK WATER IONIZER OPERATING NOTES THE PRESTIGE CLEANING When getting water for Cleaning (Strong Alkaline Water), please make sure the place is well ventilated and avoid breathing of the vapors. The cleaning water is strong alkaline and it is not for drinking. 1.Please fill the enhancer tank with enhancer before selecting Cleaning mode.
- Page 22 NP12000 OPERATING NOTES PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE SANITIZING When getting water for Sanitizing (Strong Acidic Water), please make sure the place is well ventilated and avoid breathing of the vapors. The sanitizing water is strong acidic and it is not for drinking. 1.Please fill the enhancer tank with enhancer before selecting Sanitizing mode.
- Page 23 NP12000 PREMIUM UNDERSINK WATER IONIZER OPERATING NOTES THE PRESTIGE WASHING 1. Press the Washing button in Home screen. 2. Press the Start Button. Beauty Cooking Drinking Washing water will dispense from the faucet. 3. Press the Stop Button. This will take you to the the last drinking mode setting. Washing Cleaning Sanitizing...
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Page 24: Adding Enhancer
NP12000 ADDING ENHANCER PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE HOW TO ADD ENHANCER: FOR CLEANING & SANITIZING MODE After adding the enhancer into the enhancer tank, make sure to turn the enhancer tank all the way down to avoid water leakage. Add only provided enhancer into the enhancer tank. -
Page 25: Settings
NP12000 PREMIUM UNDERSINK WATER IONIZER SETTINGS THE PRESTIGE SETTINGS OPTION Press to enter settings. Beauty Cooking Drinking Washing Cleaning Sanitizing BACK HOME SETTINGS : DISPLAY LANGUAGE LANGUAGE 1. Select the desired display language. 2. There are three display languages to choose from. English (Korean, English, and Chinese) 中國... - Page 26 2. Set the volume level to “0” to mute. BACK HOME VOLUME VOLUME MUTE SETTINGS : TDS This setting adjustment can only be performed by authorized service technician from novita. 150ppm 350ppm 500ppm Press to go back to the previous page. Press to go to the home screen.
- Page 27 PREMIUM UNDERSINK WATER IONIZER SETTINGS THE PRESTIGE SETTINGS : pH control This setting adjustment can only be performed by authorized service technician from novita. pH CONTROL Alkaline LEV.1 ( 2 / 3 ) Alkaline LEV.2 ( 2 / 3 ) Alkaline LEV.3 ( 2 / 3 )
- Page 28 NP12000 SETTINGS PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE SETTING : AUTO FLUSH 1. Select the AUTO FLUSH in settings page. 2. Select the desired frequency of AUTO FLUSH BACK HOME SETTINGS AUTO FLUSH AUTO FLUSH V. 21 .00 Do not setting Auto Flush Every 20 L Reset...
- Page 29 NP12000 PREMIUM UNDERSINK WATER IONIZER SETTINGS THE PRESTIGE SETTINGS : RESET (Factory Reset) 1. Select the RESET in settings page. 2. Press ‘RESET’ to perform the factory reset. BACK HOME SETTINGS V. 21 .00 RESET Auto Flush Reset Reset Display Brightness Reset to Factory default SETTINGS : DISPLAY BRIGHTNESS 1.
- Page 30 NP12000 SETTINGS PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE SETTING : USAGE INFORMATION 1. To check the aggregate water amount filtered by the ionizer, press ‘Usage Information’ in the settings page. 2. The aggregate water amount is not resettable BACK HOME SETTINGS AUTO FLUSH V.
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Page 31: Filter Replacement
NP12000 PREMIUM UNDERSINK WATER IONIZER FILTER REPLACEMENT THE PRESTIGE 5,000 LITRES/12 MONTHS FILTER REPLACEMENT For optimum performance, it is recommended to replace the filter once every 5,000 litres/12 months* from initial usage, whichever comes first. Replace the filter when the filter lifespan indicator flashes. *Based on approx. - Page 32 NP12000 FILTER REPLACEMENT PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE 5,000 LITRES/12 MONTHS FILTER REPLACEMENT 3. Switch off the power before making the replacemnet. Make sure to close WATER DIVERTER before cleaning STRAINER. POWER SWITCH 4. Disconnect the filter authenticator terminal and pull the filter cartridge toward you. 5.
- Page 33 NP12000 PREMIUM UNDERSINK WATER IONIZER FILTER REPLACEMENT THE PRESTIGE 5,000 LITRES/12 MONTHS FILTER REPLACEMENT 6. Sliding the head of filter cartridge into the connector, turn the filter body clockwise to install. 7. Reattach the filter authenticator terminal. Switch on the power and close the filter cover. POWER SWITCH PREMIUM UNDERSINK WATER IONIZER...
- Page 34 NP12000 FILTER REPLACEMENT PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE 5,000 LITRES/12 MONTHS FILTER REPLACEMENT 8. Rinse through the brand new filter to commission it prior to use. Go to drinking mode, select purified water and press start to dispense and discard 5 litres of water from the faucet. •...
- Page 35 5,000 LITRES/12 MONTHS FILTER REPLACEMENT 11. Always use an authentic filter supplied by novita. This product recognizes only the genuine filter supplied by novita. The filter and service icons will continue to flash. Limited warranty will be rendered void for any damages resulting from using a non-authentic filter.
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Page 36: Hi-Performance Carbon Block Compound Filter
NP12000 HI-PERFORMANCE PREMIUM UNDERSINK WATER IONIZER CARBON BLOCK COMPOUND FILTER THE PRESTIGE 6-STAGE FILTRATION SYSTEM Step 5: Calcium Layer Step 4: Block Core Step 3: Carbon Block Step 2: Sediment Step 6: Post-sediment Step 1: Pre-sediment STAGE 1 PRE-SEDIMENT Perform a preliminary filtering of large suspended substances, rust and sediments etc. STAGE 2 SEDIMENT Additional layer of sediment filter helps to strengthen the removal of fine particles, rust and sediments. -
Page 37: Cleaning & Maintenance
NP12000 PREMIUM UNDERSINK WATER IONIZER CLEANING & MAINTENANCE THE PRESTIGE CLEANING STRAINER Please clean the STRAINER when there is no or low water flow from the Faucet. Make sure to close WATER PIPING DIVERTER before cleaning STRAINER. CLOSE POSITION WATER DIVERTER 1/4”... -
Page 38: Service & Maintenance
Service maintenance is available on purchase at estore.novita.com.sg/np-services. An order confirmation email of the service maintenance purchase will be sent to your registered email address within 7 working days upon the receipt of your submission. -
Page 39: Testing The Ph
NP12000 PREMIUM UNDERSINK WATER IONIZER pH MEASUREMENT THE PRESTIGE pH MEASUREMENT Prepare 3 containers and fill them up respectively with 50 ml of alkaline water, tap water and acidic water. Alkaline Acidic water water water Drip 5 drops of pH test reagent into each of the containers and mix well. pH Test Reagent Alkaline... -
Page 40: Troubleshooting
NP12000 TROUBLESHOOTING PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE ERROR CODES ERROR MESSAGE DESCRIPTION Water flow controlling unit ERROR 1 • Please Check the Flow control unit. may be malfunctioning Unauthentic filter may be used, • ERROR 2 Please check the filter connection. or the filter cable connection could be unstable. -
Page 41: Abnormal Condition
NP12000 PREMIUM UNDERSINK WATER IONIZER TROUBLESHOOTING THE PRESTIGE TROUBLESHOOTING ABNORMAL CONDITION CAUSE TREATMENT • Insufficient water inflow. • Water flow controlling unit may be • A power cord is not properly plugged in. malfunctioning Faucet LCD does not turn on. •... - Page 42 NP12000 TROUBLESHOOTING PREMIUM UNDERSINK WATER IONIZER THE PRESTIGE TROUBLESHOOTING ABNORMAL CONDITION CAUSE TREATMENT Dispensed alkaline water has • An authentic filter is not used. • Replace the filter with the authentic filter. the neutral pH (no ionization). • An authentic filter is used, but the filter •...
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Page 43: Specifications
NP12000 PREMIUM UNDERSINK WATER IONIZER SPECIFICATIONS THE PRESTIGE UNDERSINK WATER IONIZER NP12000 – THE PRESTIGE Dimensions (W x D x H): 305 x 170 x 380 mm AMU 7000F 5 Net Weight: 7.4 Kg Power Consumption: 350 Watts Voltage/Frequency: AC 220-240V/50 Hz Water Supply: Direct Connect to water pipe Applicable Water Inflow Pressure:... -
Page 44: Novita Customer Service Guarantee
Minimum Downtime Understanding that time is of the essence, for each servicing or repair, novita guarantees that we will only take up to 7 working days to get your product up and ready for collection. -
Page 45: Limited Warranty Terms & Conditions
06 & 07. 09. novita assumes no liability of the use of the product with a water source otherwise stated in the operation instruction booklet. It is beyond the company to determine the proper equipment necessary to meet purchaser/user requirements, and do not authorizes others to assume such obligations, explicitly and implicitly, for the company as the quality of water and water usage rate may vary from time to time. -
Page 46: Product Warranty Extension - Extended Onsite Warranty
15. This limited warranty is void if the serial number on the Product had been removed, erased, defaced, altered, tampered or is illegible. 16. novita will repair or replace this product at their option and at no charge with new or reconditioned parts or Product if found to be defective during the limited warranty period specified above. -
Page 47: Return & Refund Policy
• For any Undersink Water Ionizer NP12000 return & refund cases, please contact novita Customer Care Centre to submit a request based on valid cause and it will be subjected to evaluation and acceptance by novita. - Page 48 COPYRIGHT © 2023 NOVITA SG DB/M/NP12000/V2/082023...
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