Pool Pro Neptune X-PRO NHX603 Installation Manual And User's Manual

Commercial full inverter heat pump

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NEPTUNE X-PRO COMMERCIAL

FULL INVERTER HEAT PUMP

INSTALLATION GUIDE

AND USER MANUAL

THANK YOU FOR PURCHASING A NEPTUNE FULL INVERTER HEAT PUMP.

Please read the manual thoroughly before installing or using the product.

Only qualified technicians must install the product. Keep this manual for future reference.

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Summary of Contents for Pool Pro Neptune X-PRO NHX603

Page 1 NEPTUNE X-PRO COMMERCIAL FULL INVERTER HEAT PUMP INSTALLATION GUIDE AND USER MANUAL THANK YOU FOR PURCHASING A NEPTUNE FULL INVERTER HEAT PUMP. Please read the manual thoroughly before installing or using the product. Only qualified technicians must install the product. Keep this manual for future reference.
Page 2: Table Of Contents
TABLE OF CONTENTS Page SECTION 1: IMPORTANT WARNINGS AND SAFETY INFORMATION ................3-4 SECTION 2: TRANSPORT, STORAGE AND HANDLING ....................4 SECTION 3: PACKAGING CONTENTS ..........................4 SECTION 4: PRODUCT SPECIFICATIONS ........................5-7 4.1: PRODUCT DIMENSIONS FOR MODEL NHX603 ..................... 5 4.2: PRODUCT DIMENSIONS FOR MODEL NHX1203 ....................
Page 3: Section 1: Important Warnings And Safety Information
SECTION 1: IMPORTANT WARNINGS AND SAFETY INFORMATION This manual contains important information about the installation, operation, and safe use of this product. This information should be given to the owner and/or operator of the heat pump. When installing and using the heat pump, basic safety precautions should always be followed. Failure to follow safety warnings and instructions in this manual can result in serious injury and/or damage to your equipment.
Page 4: Section 2: Transport, Storage And Handling
DISCLAIMER Information in this manual is intended to provide general information on a particular subject(s) in good faith and is not an exhaustive treatment of such subject(s). Its use is beyond the control of the author, contributor, publishers, and distributors and should not be relied upon without consulting your local Professional for comprehensive advice. This manual includes subject(s) that should only be performed by or under the direction and advice of your local Professional and under no circumstances should the manual be used as a substitute for such professionals.
Page 5: Section 4: Product Specifications
SECTION 4: PRODUCT SPECIFICATIONS 4.1: PRODUCT DIMENSIONS FOR MODEL NHX603 UNITS (mm) NHX603 1055 1545 1630 NOTE: This data is subject to change without notice. 4.2: PRODUCT DIMENSIONS FOR MODEL NHX1203 UNITS (mm) NHX1203 2108 2040 NOTE: This data is subject to change without notice. Visit www.poolpro.com.au for more information...
Page 6: Technical Data
4.3: TECHNICAL DATA Model NHX603 NHX1203 Advised pool volume (L) 130,000 – 260,000 260,000 – 520,000 Working air temp (℃) -20~43 Performance Condition: Air 26°C, Water 26°C, Humidity 80% Heating capacity (kW) in Smart mode 49.0 98.0 Heating capacity (kW) in Turbo mode 59.0 118.0 C.O.P in Smart mode...
Page 7: Operating Conditions
MODEL NHX603 NHX1203 Rated Current (A) 25.0 50.0 Breaker Rated Residual Action Current (mA) Max input current(A) 19.0 42.0 Power Supply 400V / 3 Ph / 50Hz Fuse (A) 25.0 50.0 Power Cord (mm2) 5x10 Signal cable (mm2) 3x0.5 4.4: OPERATING CONDITIONS ITEMS RANGE Operating Range...
Page 8: Positioning And Location Of The Heat Pump
5.2: POSITIONING AND LOCATION OF THE HEAT PUMP The heat pump must be installed in accordance with the following diagrams. Distances in the diagram are the minimum distance allowed. The heat pump must be positioned on solid level ground (concrete slab) outdoors in a place with good ventilation.
Page 9 Once set, put the heat pump onto the threaded rods and bolt down using the supplied M10 nuts. 3. Alternatively, use Pool Pro Heat Pump Locking Plates (supplied separately). Position the heat pump, then place 1 Locking Plate over each heat pump foot. Drill a 10mm hole into the concrete and bolt down using the supplied M10 bolts.
Page 10 4. If required, install a 25mm threaded 90 elbow and pipe on the condensation discharge pipe. 5. Ensure the heat pump is equipped with a circuit breaker and electrical isolator switch. 6. Install the unions as follows: STEP 1 STEP 2 STEP 3 7.
Page 11: Flow Valve Positions
5.4: FLOW VALVE POSITIONS 5.4.1: 5.4.2: 100% FULL FLOW TO HEAT PUMP NO FLOW THROUGH HEAT PUMP AND RETURN TO POOL Used to bypass heat pump, during heavy chemical dosing and maintenance/service of heat pump. 5.4.3: RESTRICTED WATER FLOW TO HEAT PUMP Used to reach the temperature differential between the inlet and outlet.
Page 12: Power Wire Connection For Model Nhx603
7. Check that there is adequate voltage and current available at the heater connection to run the unit. Refer to the below table. Voltage ranges outside these parameters will damage the heat pump. MODEL NHX603 NHX1203 Rated Current (A) 25.0 50.0 Breaker Rated Residual Action Current (mA)
Page 13: Power Wire Connection For Model Nhx1203
④Install the internal cover and bottom right hand panel. ⑤ Tighten the screws. 5.5.2: POWER WIRE CONNECTION FOR MODEL NHX1203 ① Remove the screws. ② Open the bottom right hand panel. ③ Open the top right hand panel and the internal cover. Visit www.poolpro.com.au for more information...
Page 14: Wiring Diagram: 3 Phase 400V 50Hz
④ Connect the power wire according to the electrical diagram. ⑤ Install the internal cover and panels. 5.6: WIRING DIAGRAM: 3 PHASE 400V 50Hz Page 14 of 35 Visit www.poolpro.com.au for more information...
Page 15: Wiring Diagram For Extreme Winter Conditions: 3 Phase 400V
5.7: WIRING DIAGRAM FOR EXTREME WINTER CONDITIONS: 3 PHASE 400V Use this wiring diagram when installing a 3 PHASE 400V heat pump in a location with extreme winter conditions (water freezing in pipes). Visit www.poolpro.com.au for more information Page 15 of 35...
Page 16: Parallel Connection With Filtration Clock
5.8: PARALLEL CONNECTION WITH FILTRATION CLOCK A: Water pump timer B: Water pump wiring of Heat Pump Note: The installer should connect A parallel with B (as above picture). To start the water pump, condition A or B should be connected. To stop the water pump, both A and B should be disconnected. 5.9: CONNECTING THE NEPTUNE HEAT PUMP CONTROLLER Pool Pump Controller...
Page 17 1. Thread the Neptune Heat Pump Controller’s 2-pin cable through a vacant cable port, located near the heat pump’s power cord. 2. Continue threading the 2-pin cable up into the Electrical Box. 3. Screw the Heat Pump Controller’s 2-pin cable to the P1 and P2 Dry Contact connections inside the Electrical Box.
Page 18: Section 6: Initial Start-Up
7. On the heat pump touchpad, press for 3 seconds to unlock the screen (you will hear a beep when it unlocks). 8. Press together for 5 seconds to enter the “Parameter Checking” status screen. The parameter code “P0” and the parameter value “0” will display on the screen, e.g. “P0 0”. 9.
Page 19: Section 7: Operating Instructions
an error code E3 (insufficient water flow protection). Turn the pool water pump back on after testing the Flow Switch. 9. It is time to adjust the 3-Way valve and calibrate the flow rate though the heat pump. Fully close the 3-Way valve bypass and turn the heat pump to the maximum temperature.
Page 20: Heat Pump Touchpad Overview
7.2: HEAT PUMP TOUCHPAD OVERVIEW Symbol Designation Function 1. Power On/Off On/Off 2. Wi-Fi setting 1. Press for 3 seconds to unlock/lock screen 2. After screen is unlocked, press it to select mode: C – 40 Unlock / Mode Auto (12 C –...
Page 21: Heat Pump Lcd Screen Overview
7.3: HEAT PUMP LCD SCREEN OVERVIEW Heating capacity percentage Water inlet temperature Water outlet temperature Turbo/Smart/Silence mode WIFI connection Auto Water inlet Heating Water outlet Cooling Heating capacity percentage 7.4: STANDBY MODE • The LCD screen has a standby mode (screen lock) after no operation for 30 seconds. When in standby mode, the LCD screen will be dark and will only display the kW information.
Page 22: Setting The Speed (Turbo/Smart/Silence Mode)
7.8: SETTING THE SPEED (TURBO/SMART/SILENCE MODE) MODE ADVANTAGES • Heating capacity: 120%~20% Turbo mode • Fast heating • Intelligent optimisation according to ambient temperature and water temperature • Energy efficient setting • Heating capacity: 100%~20% Smart mode • Intelligent optimisation according to ambient temperature and water temperature •...
Page 23: Section 8: Wifi Setup
SECTION 8: WIFI SETUP 8.1: APP DOWNLOAD AND ACCOUNT REGISTRATION 1. Ensure your mobile device is connected to WIFI. On your mobile device, download the “Inverter life” app in the Apple iOS App Store or the Google Play Store. 2. Create an account in the Inverter Life app. Ensure you allow the app to access devices on your local network, and access Notifications, Bluetooth and WIFI.
Page 24: Pairing Your Device With The Heat Pump Via Manually Adding
8.3: PAIRING YOUR DEVICE WITH THE HEAT PUMP VIA MANUALLY ADDING 1. To begin connecting your heat pump with the app, press on the heat pump for 3 seconds after the screen is unlocked. will flash to indicate it has entered pairing mode. 2.
Page 25: Pairing Your Device With The Heat Pump Via Ap Mode
8.4: PAIRING YOUR DEVICE WITH THE HEAT PUMP VIA AP MODE 1. To begin connecting your heat pump with the app, press on the heat pump for 3 seconds after the screen is unlocked. will flash to indicate it has entered pairing mode. 2.
Page 26: Re-Pairing Your Device
8.5: RE-PAIRING YOUR DEVICE You may experience a pairing failure if your WIFI password changes or your network configuration changes. To re-pair your mobile device to your heat pump, follow these steps. 1. Ensure your network name and password are correct. 2.
Page 27: Share Devices With Family Members
8.7: SHARE DEVICES WITH FAMILY MEMBERS After you have paired your mobile device with the heat pump, you can share it with other family members. 1. Ensure other family member’s device has downloaded/installed the app, and has registered their account in the app (refer to Section 8.1).
Page 28: Section 9: Maintenance
SECTION 9: MAINTENANCE 9.1: REGULAR MAINTENANCE Regular maintenance can be carried out by the user 1. Regularly check there are no obstacles blocking the air inlet and outlet of the heat pump. 2. Regularly check all unions, bolts and other visible connections for leaks or signs of wear. 9.2: ANNUAL MAINTENANCE –...
Page 29: Section 11: Troubleshooting
2. Fully close the 3-way valve. Fully Close 3. Drain the water out of the heat pump by unscrewing the lower union (inlet) and let the water run out. 4. Screw the inlet union securely back into place. 5. When you are ready to resume operation of your heat pump, perform all steps in Section 6 to ensure the heat pump is set up correctly.
Page 30 DISPLAY DESCRIPTION No water protection/no water flow Power supply exceeds operation range Excessive temp difference between inlet and outlet water (Insufficient water flow protection) Ambient temperature too high or too low protection Anti-freezing reminder Customer control switch DIN2 disconnect High pressure protection Low pressure protection Phases lack protection (three phase model only) Water outlet temp too high or too low protection...
Page 31: Section 12: Schematics - Nhx603
SECTION 12: SCHEMATICS – NHX603 Visit www.poolpro.com.au for more information Page 31 of 35...
Page 32 Upper left front panel Back mesh board Rear pole Upper back mesh board Lower back mesh board Rear crossbar Bottom board * Contact Pool Pro for any parts without a listed code. Page 32 of 35 Visit www.poolpro.com.au for more information...
Page 33: Section 13: Schematics - Nhx1203
SECTION 13: SCHEMATICS – NHX1203 Visit www.poolpro.com.au for more information Page 33 of 35...
Page 34 Upper left front panel Back mesh board Rear pole Upper back mesh board Lower back mesh board Rear crossbar Bottom board * Contact Pool Pro for any parts without a listed code. Page 34 of 35 Visit www.poolpro.com.au for more information...
Page 35: Section 14: Warranty & Product Registration
SECTION 14: WARRANTY & PRODUCT REGISTRATION Please register your product online at www.poolpro.com.au/product-registration within 30 days from date of purchase, or any warranty claim may be voided. • The warranty for the Neptune X-Pro Commercial Heat Pump (models NHX603 & NHX1203) covers manufacturer’s defects in materials and workmanship for: 10 years on the heat exchanger 10 years on the compressor...

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