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LG UQ8020 Series User Manual
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LG UQ8020 Series User Manual

LG UQ8020 Series User Manual

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Summary of Contents for LG UQ8020 Series

  • Page 2: Table Of Contents

    Contents Getting Started with LG webOS TV ..................
  • Page 3 ..................Content Search Connecting External Devices .
  • Page 4 ..................Troubleshooting LG Account Issues .

  • Page 5: Getting Started With Lg Webos Tv

    To see the details, click the Account User Guide Returns to the most recently used TV or external input. You can get recommendations from various channels and programmes. You must log in to your LG account to get personalized content recommendations.

  • Page 6: Manage Home

    Available features vary depending on the region or service. Manage Home Manage LG webOS TV Home You can change the order of the displayed apps or content lists by pressing the button on the remote control.

  • Page 7: Live Tv Preparation

    Reset App Order : Resets the order of items in the app list. Reset Usage Data : It resets the content view history and the app usage history. If you reset them, it takes some time to receive recommendations for contents again. Home Settings : When turning the power on, go to the screen that sets the Home behavior or advertising display.
  • Page 8 Connect the LAN port of the TV and the router using a LAN cable. The router should be connected to the Internet beforehand. If the router supports DHCP, the TV is automatically connected to the network when you connect the TV to the network with a LAN cable. If the Network Is Not Automatically Connected Press the button on the remote control.
  • Page 9 Resetting the router may cause network connection problems. In this case, the router will operate normally if you turn it off and disconnect the TV, and then reconnect and turn it on. LG Electronics is not responsible for network connectivity or operation failure due to problems such as equipment failure or disconnected lines.

  • Page 10: Managing Your Lg Account

    You can sign up for LG membership and log in with your email address in Account. Alternatively, you can sign up for LG membership using the ID and password of an external service account.

  • Page 11: About User Guide

    About User Guide About User Guide For information on each feature of the LG webOS TV, consult the User Guide available on the TV. You can check the description of the associated User Guide by clicking User Guide in the upper-right corner while using the app, or by clicking during setup in Settings.

  • Page 12: Using The Magic Remote

    The previously registered remote control is deregistered and then registered again. Unregistering Magic Remote If you have multiple LG Smart TVs and want to register the Magic Remote currently in use to another TV, you must unregister the previous one.
  • Page 13 Select General Accessibility Learn Remote Control. Press a button on the remote control following the on-screen instructions to get information about the button. For buttons with , please long-press (hold for more than a second). : Launch Quick Help ● GUIDE Guide : Launch...

  • Page 14: Using Tv Functions Through Speech

    If you move the remote control to the direction you want, the pointer follows the movement. Move the pointer to the location you want and press the Wheel (OK) button to execute the function. If the pointer has not been used for a certain period of time, it will disappear. When the pointer disappears from the screen, shake the Magic Remote right and left.
  • Page 15 Some models may not be supported. Menu Language Location must be set as the official language of the country in to see Menu Language correct search results. If is not set as the official language, some functions may be limited. General System Language...

  • Page 16: Speech To Text

    volume, pronunciation, accent, and talking speed) and the surroundings (noise and TV volume). To achieve accurate recognition of your speech, you must pronounce words in a slow and accurate manner at an appropriate voice volume at a distance of about 10 cm away from the Magic Remote’s microphone.
  • Page 17 If there are words similar to that which you spoke out loud, you may see a list of multiple results as shown below. If you do not get the results you want, press RETRY to try again. Select a result and it will be displayed on the text box. Cautions When Using Speech to Text Check the network connection before using the Speech to Text function.

  • Page 18: Control Your Tv With Your Voice With Google Assistant

    Language . To temporarily switch to another speech recognition language, press the button in the voice recognition information display window. You can only use this function to agree to voice recognition terms. The Speech to Text rate may vary depending on the user’s characteristics (voice, pronunciation, intonation and speed) and the environment (noise and TV volume).

  • Page 19: To View More Features Of The Remote Control

    Press the (Amazon Alexa) button on the remote control to access the settings and help information for Amazon Alexa. Different services may run in countries where Amazon Alexa is not supported. Service operation and supported countries may change in accordance with Amazon’s policies.

  • Page 20: Setting Universal Control

    Additional features can be set when you watch a live broadcast. Available features may vary depending on the broadcast signal. More Actions The types of buttons appearing on the vary, depending on the region and the type of connected device. Setting Universal Control Automatically Setting the Universal Remote Control When you set up the universal remote control, you can control the peripherals (Blu-...

  • Page 21: Launching Apps Through Quick Access

    You can purchase the Magic Remote separately if it is not provided. Some models may not be supported. When changing settings on a device, make sure it is powered on first. To set up a universal remote control with the latest information, connect to the network and accept the User Agreements.

  • Page 22: Connecting To Simplink (Hdmi-Cec)

    Selecting a number that has already been registered allows deregistering it. When you select a number that has not been registered, items that can be registered will be shown. An item that has been registered to a different number is indicated with a check mark. You can view a brief instruction for this function.

  • Page 23: Shortcuts To Accessibility

    This feature works only with devices with the logo. Check for the SIMPLINK logo on the external device. Use of any product other than those specified may cause problems during operation. ® To use SIMPLINK, you need to use a high-speed HDMI cable with CEC (Consumer ®...

  • Page 24: Connecting An Input Device To Usb

    Connect your keyboard to the USB port. You can enter text with the connected keyboard device. It is not possible to enter text on some screens. It is recommended that you use a product that has been tested for compatibility with LG TVs. Logitech K360, Logitech K400, Logitech K750 You can change the input language by pressing the language switch key or the right Alt key, And also can change by pressing the Ctrl key and the Space key at same time.

  • Page 25: Enjoy Live Tv

    Controller, Logitech F310, Logitech F710 Connecting Bluetooth Input Devices You can connect and use devices such as a Bluetooth-enabled keyboard, mouse, or a gamepad with your TV. To see the details, click the Settings Devices External Devices Connect Bluetooth Controller User Guide.

  • Page 26: Viewing Guide

    TV Scheduler : You can enter the time and date of a programme to schedule watching or recording it at the set time. To see the details, click the Enjoy Live TV Using TV Scheduler User Guide Recordings : You can check the recordings stored in the storage device and play the recordings.

  • Page 27: Checking Programme Info

    Select each area to access the corresponding feature. You can view information on the programme and broadcaster. You can view information about the programme you are currently watching as well as the focused programme information. Select the button or the title of the desired programme. You can view more information on the programme and perform Watch Record...

  • Page 28: Live Playback

    appears. You can move the banner's position by pressing the button on the remote control and selecting Change Banner Location. If your remote control does not have a button, press and hold the button. It displays the information about the programme you are watching. Select a programme banner to enter the detailed information pop-up to see the detailed programme information or run additional features related to the banner.
  • Page 29 watching to a USB HDD, so you can play back any scenes you might miss while watching TV. This function allows you to continue watching from where you were previously if you go out for a while. Input the USB HDD in the USB port. Press the button on the remote control and select Live...

  • Page 30: Recording

    Changing between programmes during Live Playback will delete the data of the previous programme. Some models may not be supported. Recording Using Instant Recording Connect a USB HDD or USB stick to a USB port. It is recommended that you record to a USB HDD. Press the button on the remote control and select Record.

  • Page 31: Music Catch

    test. Start recording after the test has been completed normally. Because of the content protection technology used, the recorded video cannot be played on PCs or other TV models. Also, the video cannot be played if the TV’s video circuit is replaced.

  • Page 32: Using Tv Scheduler

    Select a device to be used with record the music when USB HDD is connected to the TV. If there is not enough remaining space in the USB HDD device, Music Catch may not work properly. To use Music Catch function, you need the USB HDD which has at least 100MB. Media Player Stored files can be viewed in the app, and you can open them on your PC or...

  • Page 33: Manual Scheduling

    You can set the New Scheduled Recording. You can set the New Reminder. Sort : You can sort the list. Filter : Sets the filter. Delete : You can set the Delete Mode. Guide Guide : Launch User Guide User Guide : Launch Quit App : Turns off the app from running in the background.

  • Page 34: Playing Recorded Tv Programs

    Live TV by pressing . Press the button on the remote control and select Scheduler. If your remote control does not have a button, press and hold the button. Select the or the . Select Create Manually. Set the date, time, and programme to record or watch. The length of the scheduled recording should be at least 1 minute.

  • Page 35: Playing Recordings

    Fast-forwards the video at higher speeds. You can set features such as Resume and the audio language that can be outputted. A list of recordings is shown below. The configurable items differ depending on model. Watching Internet Channel (LG Channels)

  • Page 36: Teletext

    Channels. Press the button on the remote control and select Channels. You can also watch LG Channels by pressing the (Programmes) / buttons on the remote control. You can use the ’Interactive Programme’ service that enables users to conveniently enjoy content related to the current programme without having to switch apps.

  • Page 37: Special Teletext Function

    If your remote control does not have a button, press and hold the button. Select Teletext. The Teletext window appears. To view TV broadcasts and Teletext at the same time, press the button on the remote control and select Teletext. Colour button To select the preceding or following page.

  • Page 38: Hbbtv

    more sub pages. The number of sub pages and the sub page displayed is, usually, shown on the screen below the time. When this menu is selected the stop symbol is displayed at the top left-hand corner of the screen and the automatic page change is inactive.

  • Page 39: To Use Hbbtv

    HbbTV (Hybrid Broadcast Broadband TV) is a new broadcasting standard that enables super-teletext type services, delivered by a broadcast TV programme, to be integrated or linked to online services delivered over broadband to a connected Smart TV. Consumers are therefore able to access various online services such as catch-up TV, Video on Demand (VOD), programme related applications and other rich information services in addition to traditional digital teletext services, all directly on to the TV in a seamless experience.

  • Page 40: Installing Apps

    Apps and Content Content Search User Guide You can log in to your LG account. To see the details, click the Getting Started with LG webOS TV Managing Your LG Account User Guide You can manage apps, such as updating or deleting installed apps.

  • Page 41: Content Recommendation

    If the storage on your TV is insufficient, you can install the apps by connecting an external memory device. Some USB storage devices may not be supported or may not work properly. USB stick containing apps from other TVs may not be used. Exercise caution when in use by children.

  • Page 42: Content Search

    The supported services vary depending on countries, so the recommendations may be provided differently. The list of the recommendations may be less relevant or irrelevant, depending on the information of the programme you are watching. Content Search Content Search Searches for content by title, actor/actress, and genre. Press the button on the remote control.

  • Page 43: Connecting External Devices

    Connecting External Devices Using Home Dashboard Using Home Dashboard You can select or control a device (mobile, external device, Home IoT Devices, etc.) connected to the TV. Home Dashboard by pressing the button on the remote control. You can also press and hold the button on Magic Remote.
  • Page 44 Log in to your LG ThinQ account. A list of the registered LG ThinQ devices will appear. If you are in an area where the LG ThinQ app is not in service, LG ThinQ device connection...
  • Page 45 You can check the connection guide for each type of . You can connect and see devices registered with your LG ThinQ account or IoT devices. Once the device is connected, the card will be changed to a smaller size and appear at the bottom of the device connection list.
  • Page 46 Run the LG ThinQ app installed on your smart device. Follow the instructions from LG ThinQ app to connect your smart device to the TV. When your account information of LG ThinQ is linked to the TV, you can manage...
  • Page 47 View All Simple remote control operation is possible. Select and try using the remote control in full screen. You can share and enjoy the sound, screen, or content on the TV and smart device interactively. Displays a list of apps installed on the TV. Displays a list of devices connected to the TV's external input.
  • Page 48 Available features may differ depending on your country and OS. Using the Camera of a Connected Smart Device on the TV You can use the camera of a smart device connected with LG ThinQ on the TV. Run LG ThinQ on the smart device.
  • Page 49 Follow the instructions to install the LG ThinQ app on your smart device. Tag your smart device to the remote control again. LG ThinQ allows you to connect to the TV and watch the contents of your smart device or enjoy the screen of your smart device.
  • Page 50 device. When you connect Screen Share for the first time, a popup will appear which allows you to Accept Decline Block select Accept : You can connect the device. No connection popup will appear from the second ● time. Decline : Do not connect the device.

  • Page 51: Connecting Usb

    programme or setting up a Bluetooth speaker. If you connect a smart device to the TV via Bluetooth and listen to the sound of the smart device through the TV speaker, the TV may not be connected to any other smart device. Connecting USB Connecting USB Connect a USB storage device (USB HDD, USB stick) to the USB port on the TV to...

  • Page 52: Using The Media Player

    USB IN port, the format message appears. To use the connected USB storage device, you should format the device first. Formatting deletes all data stored on the USB storage device, and the device is formatted with the FAT32, exFAT or NTFS file system. Home Dashboard by pressing the button on the remote control.

  • Page 53: Viewing Photos

    Group Music Artist : If you filter by , you can group content into categories such as Album Selection Play : You can select and play multiple pieces of content. Copy : You can copy content to a USB storage device. Delete : You can select and delete multiple pieces of content.

  • Page 54: Playing Videos

    Enlarges or reduces the photo. 360-degree photos can be viewed in 360 degrees. Using the 360° VR Play on a normal photo may distort the image. Some models may not be supported. Plays a music file selected from the storage device as background music. Sets the photo size or changes the speed or effects for the slideshow.

  • Page 55: Listening To Music

    Fast-rewinds the video at higher speeds. You can do the settings related to play on repeat of the video. Fast-forwards the video at higher speeds. 360-degree videos can be viewed in 360 degrees. Using the 360° VR Play on a normal video may distort the image. Some models may not be supported.
  • Page 56 The lyrics feature is only supported on some devices. The lyrics may not be displayed in sync depending on the lyrics data in the music file. You can listen to music with the screen turned off. Lyrics Sync : You can set the lyric speed. This feature may not be supported depending on the music.
  • Page 57 Sharing PC Content Watch content saved in your PC on the TV You can enjoy videos/music/photos stored on your PC on the TV when these devices are connected to the same network. Browse the content on your PC to watch on TV (Windows 10) Connect your TV and PC to the same network.
  • Page 58 may be affected by your wireless environment. May not work properly depending on the network environment. If multiple TVs are connected to one device, the content may not be played properly depending upon server performance. To watch a 1080p video through the content sharing function, a router using the 5 GHz frequency is required.

  • Page 59: Making The Most Of Smart Tv

    Start Screen Share faster by having your smart device or PC connected to the same network as the TV. Though it can be connected without a wireless router, connecting your device to a 5 GHz router is recommended because the performance can be affected by the surrounding wireless environment.

  • Page 60: Using The Room To Room Share

    broadcast, or on the text if you are using Guide, Settings, Sports Alert Gallery apps. On the broadcast screen, keywords associated with the programme appear. On the text in the app, an icon appears that allows you to go to an item, such as Web Browser or Search.
  • Page 61 When connecting with the LG ThinQ app in , all TVs to be used with Room Share must be registered to the same LG ThinQ account. You can transmit the Live TV or the display of a device connected via HDMI.

  • Page 62: Surfing The Internet On Tv

    video turns the screen off automatically. Surfing the Internet on TV Using the Web Browser You can enter the website when you input the web address on the URL bar. If you input the search word, it will find the information about search word base on the search engine.
  • Page 63 Favourites. Settings : You can change the web browser settings. User Guide User Guide : Launch Quit App : Turns off the app from running in the background. Closes the app. Recommended Sites Most Visited Sites The new tab screen shows a list of Recommended Sites Settings Show If you do not want...
  • Page 64 LG Electronics headquarters (Korea). The submitted information will only be used to improve the Web Browser performance.

  • Page 65: Connecting A Camera To The Tv

    For a detailed description of the camera’s functions, refer to the device's manual. The camera must be purchased separately. It is recommended that you use a product that has been tested for compatibility with LG TVs. Logitech BRIO/C920/C920s/C922 Pro/C922x/C925e/C930c/C930e, LG Smart Cam Depending on the installation status of the TV, the camera may not be mounted on the TV.

  • Page 66: Using Sports Alert

    You can receive notifications while watching TV by setting a game match alarm. You must log in to your LG account to register your preferred team or player. The match schedule or status may differ from actual ones depending on the circumstances of the data provider.

  • Page 67: Live Plus

    Some models may not be supported. Live Plus Using the Live Plus Function Live Plus provides an enhanced viewing experience related to the content you're watching including looking at additional information, participating in events, interacting with advertisements, etc. Press the button on the remote control.
  • Page 68 You can set Picture Mode You can set Sound Mode You can choose Sound Out Directs to the Game Optimiser settings. Multi View Launch OLED Care Directs to the settings. Network Directs to the settings. You can set more options. You can also long-press button of the remote control to run the All settings directly.

  • Page 69: Picture

    You can optimise the screen depending on the genre of the game. Real-time signals and the selected genre’s settings values are displayed. The items displayed may vary by model. User Guide Launch Dark Room Mode : You can adjust the brightness of the entire screen to reduce eye strain in a dark environment or when watching for a long time to make the screen easier to watch.
  • Page 70 Select a picture mode. By adjusting and setting each item in more detail based on the mode, your video is better optimised for its characteristics. The configurable items differ depending on model. When You Use Normal Signals Vivid Sharpens the image by increasing the contrast, brightness and sharpness. Standard Displays the picture with natural contrast, brightness and sharpness levels.
  • Page 71 daytime). Select a mode that is suitable for the movie you are watching. ISFccc : Imaging Science Foundation Certified Calibration Control When You Use the HDR/Dolby Vision Signals Vivid Sharpens the image by increasing the contrast, brightness and sharpness. Standard In a normal viewing environment, it opens a screen that can properly show the expressiveness and brightness of HDR.
  • Page 72 Setting the Screen Size Picture Aspect Ratio User Selection You can change the screen size according to the type of content you are watching. 16:9 Displays an aspect ratio of 16:9. Original The optimal screen ratio changes depending on the input image signal. Displays an aspect ratio of 4:3.
  • Page 73 If set to Auto, the feature switches between status depending on the information contained in the video signal. The items that can be selected may vary depending on the current input. Adjusting the Brightness of a Picture Picture Advanced Settings Brightness You can adjust the brightness of the entire screen.
  • Page 74 results depending on the brightness of the picture. Dynamic Tone Mapping Suitable contrast settings based on image brightness of the HDR content. Peak Brightness Adjusts the maximum brightness of the screen. Gamma(Adjust Brightness) Adjusts the medium brightness of the picture. BT.1886 expresses the gradation in ITU-R BT.1886, which is an international standard.
  • Page 75 Picture Advanced Settings Colour Colour Depth Tones down or up the colours displayed on the screen. The closer to 100, the deeper the colour. Tint Adjusts the colour balance between red and green displayed on the screen. The closer to Red 50, the more red the colour will be. The closer to Green 50, the more green the colour will be.
  • Page 76 Adjust Saturation Adjust Tint Adjust Luminance Adjust the chroma/tint/luminance of the tone in the range of -30 to +30. White Balance The function to adjust each colour to be reproduced more accurately based on white allows you to adjust the overall colour tone of the screen to your preference. Colour Temperature You can set the colour to make the display look cooler or warmer.
  • Page 77 Picture Select Mode Cinema You can do these settings only when the is the Expert (Bright space, daytime) Expert (Dark space, night) or the and when the Method is set to 10 Points Signal Level(%) 22 Points Signal Level(%) Green Blue Adjust the color temperature of the selected point.

  • Page 78: Resetting Picture Mode

    TruMotion Suitable the image quality of fast-moving pictures. TruMotion : Turns off the ● Cinematic Movement : Adjusts the shaking of the motion on the screen to make it ● feel like you are in a movie theatre. Natural : Sets images with a lot of motions to look natural and clear. ●...

  • Page 79: Sound

    Picture Advanced Settings FILMMAKER MODE Auto Start If set to On, Picture Mode will automatically be changed to FILMMAKER MODE when a signal that can be operated with FILMMAKER MODE is entered. While this mode effectively conveys the creator's intention, it may appear darker than other Picture Mode To Use Reduce Blue light...
  • Page 80 ● any one of them. For some Bluetooth devices, the device volume can be controlled by selecting from the ● connection list. LG Sound Sync devices will automatically try to connect to the recently used devices ●...
  • Page 81 The audio codec that can be output via Bluetooth is SBC/aptX You can control the TV or enter speech by touching LG Tone Free connected to the TV. For the operation method, refer to the device manual or the Tone Free app installed on the smart device.
  • Page 82 Mobile Device If you install the LG ThinQ app on a smart device and connect it to your TV, you can use the device as a speaker for the TV. Use Wired Speaker Sound Sound Out Use Wired Speaker Optical Out Device You can connect an audio device that supports Optical to the optical digital audio output port to enjoy your TV’s sound in richer quality and greater convenience.
  • Page 83 It outputs sound simultaneously with the built-in speaker on the TV and hearing aid or LG Soundbar with the WOW Orchestra function. Some models may not be supported. Connecting LG Soundbar with the WOW Orchestra function If you connect the LG Soundbar to the HDMI (eARC/ARC) terminal, it will be connected automatically.
  • Page 84 HDMI(ARC) Device. To adjust the volume of the connected hearing aid on the TV, press next to the HDMI(ARC) Device + TV Speaker Wired Headphones + TV Speaker Audio is played through the TV’s internal speakers and the Wired Headphones simultaneously.
  • Page 85 HDMI (eARC/ARC) This setting only applies to the internal speakers of the TV or TV Sound Mode Share connected devices that support Installation Type Sound Advanced Settings Installation Type This mode optimises the sound based on the TV setup. Stand Select this if the TV is installed in stand-type.
  • Page 86 Sync device using a TV remote control. If the auto-power feature of the sound bar that supports LG Sound Sync is set to On, the sound bar will be turned on or off together when the TV is turned on or off.
  • Page 87 Setting Digital Sound Output Sound Advanced Settings Digital Sound Output You can configure the Digital Sound Output settings. This setting is only available when Sound Sound Out Use Wired Speaker Optical Out Device HDMI(ARC) Device is set to Pass Through When is enabled, sound effects may not be output.

  • Page 88: Ai Service

    Sound Advanced Settings eARC Support eARC is a technology that can send and receive more sound information faster thanks to its wider bandwidth than that of the conventional ARC. You can enjoy TV sound with higher quality than ARC through a connected audio device. Connect an audio device that supports eARC to the HDMI (eARC/ARC) port.
  • Page 89 When the initial detection is complete, you can select your desired audio mode. AI Acoustic Tuning : This option disables the use of -adjusted audio. ● Selecting this option outputs your TV’s default sound without making any adjustments to Standard : Selecting this option outputs AI Acoustic Tuning -adjusted audio in Standard...

  • Page 90: Game Optimiser

    You can get an introduction to smart features you can use when watching TV or using an app. Next Picks You can get recommendations based on your TV viewing patterns. This feature may not be available in some countries. Sports Alert Move to the Sports Alert app.
  • Page 91 Game Optimiser Sound Out When is set to , audio delays may occur if you set Bluetooth Device WiSA Speakers Optical Out Device HDMI(ARC) Device . Switch to Use TV Speaker or change Sound Advanced Settings Select HDMI Input Audio Format The configurable items differ depending on model.
  • Page 92 This reduces screen cracking and video lagging during game play. VRR & G-Sync NVIDIA's display adaptive sync technology adjusts frames to minimize screen tearing and stuttering. AMD FreeSync Premium Set to On. AMD's display adaptive sync technology adjusts the injection rate to minimize screen breaks and stuttering.
  • Page 93 Adjust Contrast Adjusts the contrast of the bright and dark areas of the picture. Black Level Adjusts the overall screen brightness. You may use the Black Level settings particularly to set the dark part of the image. Adjust Sharpness Adjusts the sharpness of the image. Colour Depth Tones down or up the colours displayed on the screen.

  • Page 94: Family Settings

    Family Settings Usage Limits Setting General Family Settings Usage Limits Setting You can use the TV in the set time period only. Outside of the set time period, you must enter your password to use the TV. Enable the function to On.

  • Page 95: Programmes

    Programmes Automatically Setting Up Programme General Programmes Programme Tuning Auto Tuning Automatically tunes the programmes. Select Country where the TV is used. Programme settings change depending on the country you choose. Initiate Auto Tuning. Set Auto Tuning following screen instructions. If Input Source is not connected properly, programme registration may not work.
  • Page 96 General Programmes Programme Manager Edit All Programmes You can lock or unlock the selected programmes from all the stored programmes, or you can set them to be skipped when switching programmes. Set the sorting option. Lock / Unlock : Lock the selected programmes or unlock the locked programmes. Skip / Restore : Set the selected programmes to be skipped when switching programmes, or disable the skipping option of the programmes previously set to be...

  • Page 97: Network

    Select the desired programmes from the all programmes list and press the button to add them to the favourite programmes list. Delete the selected programmes from the favourite programmes list. Move Move : Select one or more programmes in the Preferred Programmes list, press the button, and then select the position to move it to.

  • Page 98: Devices

    IP address information. In addition, you can change the IP address and DNS server address you want to connect to by pressing the Edit button. For more information on how to connect to the network, see Getting Started with LG webOS TV Connecting to the Network User Guide Devices Setting TV...
  • Page 99 When a device you've connected before is turned on, it automatically connects to your TV. To disconnect the existing connection, click Disconnect. It is recommended that you use a product that has been tested for compatibility with LG TVs. Bluetooth Mouse : Logitech M535, Logitech MX Master 2S, Apple Magic Mouse2...
  • Page 100 If the Bluetooth device is too far from the TV, or there are obstacles between them, they may not operate normally. Depending on the peripherals (wireless router, microwave oven, etc.), communication failures may occur. Registered Devices Disconnect If the device you selected from does not reconnect, and then reconnect the device.
  • Page 101 General Devices HDMI Settings You can apply settings to ensure a clear picture and easy control for the HDMI connected devices. HDMI Deep Colour If you connect a device that supports HDMI Deep Colour, you can enjoy a clearer image. After connecting the playback device, set HDMI Deep Colour to 4K.

  • Page 102: System

    YCbCr 4:2:2 YCbCr 4:2:2 YCbCr 4:2:2 YCbCr 4:4:4 YCbCr 4:4:4 1) 2) YCbCr 4:4:4 1) 2) 1) 2) 1) 2) RGB 4:4:4 RGB 4:4:4 RGB 4:4:4 1) 2) YCbCr 4:2:0 YCbCr 4:2:0 YCbCr 4:2:0 YCbCr 4:2:2 YCbCr 4:2:2 YCbCr 4:2:2 YCbCr 4:4:4 YCbCr 4:4:4 YCbCr 4:4:4...

  • Page 103: Setting The Location

    You can set the Region City of your TV. Broadcast Country You can set the broadcast country on your TV. Postcode This function is used to set the broadcast location of the TV by entering your postcode. LG Services Country...
  • Page 104 If you don’t set the Automatically, you can select the country manually. Weather Location Setting Please set your region to display the weather on the screen saver and, etc. You must set the country manually when you are not connected to the network. The configurable items differ depending on model.
  • Page 105 only once. Input : Set an external input to display when the power is turned on. ● Timer Programme : Set a channel to display when the power is turned on. This option ● can be set only when Input is set to Volume : Set audio volume to use when the power is turned on.
  • Page 106 Enter the numbers “0313” in the master password input window. The password will be reset. Managing Your LG Account You can sign up for LG membership and log in with your email address in Account. To see the details, click the...
  • Page 107 General System Additional Settings Notifications You can view or delete notifications from TV apps and LG services. For notifications that support shortcuts, you can go directly to that app or website. You can check the details by selecting the desired item. If it supports shortcuts, you can launch the app.
  • Page 108 You can turn the standby light on or off. Some models may not be supported. Setting the Pointer of Magic Remote General System Additional Settings Pointer Options You can set the pointer speed and size you want while it is on the screen. Tracking Speed Sets the pointer speed.

  • Page 109: Restoring The Default Settings

    Some models may not be supported. To Use Settings Help General System Additional Settings Settings Help When set to On, you can get help for the selected items when navigating through the Settings menu. Set ID General System Additional Settings Set ID You can set a number (ID) to manage multiple TVs.

  • Page 110: Energy Saving

    Safety Reset to Initial Settings is set to , you should type the password to Do not turn off the power during initialization. We recommend that you reset the TV to Reset to Initial Settings before you sell it or transfer it to a third party.

  • Page 111: Accessibility

    Accessibility Learn Remote Control General Accessibility Learn Remote Control Press a button on the remote control following the on-screen instructions to get information about the button. Pressing the button twice in succession ends Learn Remote Control. Press the button to turn off the TV, and the products with Always Ready enter Always...
  • Page 112 Greyscale General Accessibility Greyscale Change the colour of the menu on the screen to black and white tone to make its ambiguity very clear. Set to On. Invert Colours General Accessibility Invert Colours To enhance the visibility of the menus on the screen, you can invert and calibrate certain colours in some menus.
  • Page 113 Audio Description For the visually impaired Selects the preferred default Audio combined with Visual Impaired Audio. Spoken Subtitle For the visually impaired, selects the preferred Visual Impaired Audio only. Any Supplementary Audio Displays all supplementary audio. Some models may not be supported. Additional Audio Function General Accessibility Additional Audio Selection Audio commentary or subtitles are provided for those who are hard of hearing or visually...

  • Page 114: Support

    Select General Accessibility. Subtitles to On. Hard of Hearing to On. A caption will be provided for the hearing-impaired. When the Hard of Hearing is turned , it will be prioritized over the general captions. Some models may not be supported. Support Software Update Support Software Update...

  • Page 115: Troubleshooting

    whether there is an error with the signal on the screen. If there are no problems in the test, check the connected external device or broadcast signal. Sound Self-diagnosis Support Sound Self-diagnosis Start the Sound Test to check that the sound signal output is normal, and then select whether there is an error.
  • Page 116 ● LG Remote Service You can get help for troubleshooting through the remote control. LG Remote Service, make sure to contact the LG Electronics Customer Service Center. This function may not be available in some countries or models. Quick Help...
  • Page 117 I cannot turn on the TV. Check that the power Standby Light on the TV is red. If the Standby Light is off, check the connection of the TV power plug, as shown below. If you are using a multi-outlet, check if it is working properly. To check whether a power strip is working properly, plug the TV’s power plug directly to a wall outlet and observe its operation.
  • Page 118 Reminder Power On Timer after the TV is turned on at the time set by There is also a chance that the internal protection circuitry has activated because the internal temperature of the product has risen unusually or excessively. If you are using a set-top box, the TV may be set to turn off when the set-top box is turned off.
  • Page 119 Launch General Programmes Programme Tuning Programme Tuning & Settings Auto Tuning If you are using a set-top box, consult its supplier. The screen is cut off. Go to Picture and change the Aspect Ratio When using an external device (set-top box, game console, etc.), check the screen size settings in the Settings menu of the device.
  • Page 120 management office to have the signals checked. If you are using a set-top box, consult its supplier. When HDMI input is in use, a vertical solid line or colour blurring appears on the upper/lower/left/right edges of the screen. Picture Aspect Ratio Just Scan Just Scan Just Scan shows you the original image as it is.
  • Page 121 The screen is in black and white or displaying strange colours. Check the input mode or cable connection. Go to to choose the connected input. When you are connecting to the AV IN , check to ensure each cable is matched with the corresponding color connection.
  • Page 122 There is no sound coming from one of the speakers. Sound Advanced Settings Balance Balance Adjust the balance as necessary with the Navigation button in When you are connecting to the AV IN , check if the audio left/right (white/red) cables are AV IN correctly connected.
  • Page 123 Troubleshooting PC Connection Issues Troubleshooting PC Connection Issues Home Dashboard by pressing the button on the remote control. Select Edit Inputs in the upper right corner. In the Edit mode, set the icon of the HDMI terminal connected to the PC to to apply the video and aspect ratio settings that are aligned with the PC.
  • Page 124 Troubleshooting Movie Playback Issues Troubleshooting Movie Playback Issues If you experience any of the problems below while using the product, please check the following: There may be no problem with the product. More information about supported files can be found in Being Aware of the Information Supported Video File Formats in the...
  • Page 125 I cannot see the subtitles. Check that the file plays without any problems on the video player on a PC. (Check for file damage.) Check that the video and subtitle files have the same name. Also check that both the video file and the subtitle file are in the same folder. Check that the subtitle file format is supported.

  • Page 126: Troubleshooting Network Connection

    Some USB storage devices require formatting on your TV. Formatting deletes all data stored on the USB storage device, and the device is formatted with the FAT32, exFAT or NTFS file system. Before you connect a USB storage device to your TV, back up any data that is stored on your device to your PC.
  • Page 127 Advanced Wi-Fi Settings Wi-Fi Connection Some models may support the function only. When X appears next to TV Check the TV or the AP (Router). Check the connection status of the TV, AP (Router) and cable modem. Power off and power on in the following order; 1.
  • Page 128 I wish to delete the account saved on the TV. When you log in to your LG account on the TV, the account will be saved to the TV. You can delete accounts stored on the TV at any time, as follows.
  • Page 129 It will not delete the login history or close the account. I wish to delete the usage history on the TV. When you use the TV after logging in to your LG account, the usage history will be saved and you can delete it at any time.
  • Page 130 If you cannot see some apps, it may be because you deleted them. Please reinstall the appropriate app. If the app is deleted, you can download the app at Apps and reinstall it. Go to Apps to find and install the app you want. The type of supported content differs by country.

  • Page 131: Supported Photo File Formats

    before the change, and is only applied to tabs opened after the change. Being Aware of the Information Supported Photo File Formats Supported Photo File Formats File Format Format Resolution jpeg, jpg, jpe JPEG Minimum : 64 × 64 Maximum Normal Type : 15360 (W) ×...

  • Page 132: Supported External Subtitles

    Maximum Data Transfer Rate Full HD video ● H.264 1920 × 1080@60P BP/MP/HP@L4.2 Maximum 40Mbps HEVC 1920 × 1080@60P Main/Main10@L4.1 Maximum 40Mbps ULTRA HD video (ULTRA HD models only) ● H.264 3840 × 2160@30P BP/MP/HP@L5.1 Maximum 50Mbps HEVC 3840 × 2160@60P Main/Main10@L5.1 Maximum 60Mbps HFR video (HFR supported models only) ●...
  • Page 133 Audio MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, LPCM, ADPCM Video H.264/AVC, MPEG-4, HEVC, AV1, VVC Audio Dolby Digital, Dolby Digital Plus, AAC, MPEG-1 Layer III (MP3), Dolby AC-4 Video H.264/AVC, MPEG-4 Audio AAC, AMR-NB, AMR-WB Video MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC, AV1 Audio Dolby Digital, Dolby Digital Plus, AAC, PCM, MPEG-1 Layer I, II,...

  • Page 134: Supported Music File Formats

    Estimation (Qpel) are not supported. ULTRA HD video (ULTRA HD models only) : 3840 × 2160, 4096 × 2160 Some HEVC-encoded ULTRA HD videos other than the content officially provided by LG Electronics may not be played. Some codecs can be supported after a software upgrade.
  • Page 135 Support MPEG-1, MPEG-2 Channels mono, stereo Bit rate Sample freq. 8 kHz ~ 96 kHz Support Channels mono, stereo Bit rate 64 kbps ~ 320 kbps Sample freq. 8 kHz ~ 48 kHz Support Vorbis Channels mono, stereo Bit rate 128 kbps ~ 320 kbps Sample freq.
  • Page 136 Channels mono, stereo The number of supported programmes may vary depending on the sample frequency. Supported Resolution : HDMI-DTV HDMI-DTV Supported Mode Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 640 × 480p 31.46 59.94 31.5 720 × 480p 31.46 59.94 31.5 720 ×...
  • Page 137 1920 × 1080p 26.97 23.97 28.12 33.71 29.97 33.75 56.25 67.43 59.94 67.5 2) 3) 2560 × 1080p (ULTRA HD, 8K models only) 3840 × 2160p 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94...
  • Page 138 4096 × 2160p 53.94 23.97 (ULTRA HD, 8K models only) 56.25 67.43 29.97 67.5 112.5 134.86 59.94 7680 × 4320p 107.89 23.97 (8K models only) 131.87 29.97 263.74 59.94...
  • Page 139 1) Supported when HDMI Deep Colour is set to 4K. 2) Supported when Wide Aspect Ratio is set to 21:9. 3) Supported when Wide Aspect Ratio is set to 32:9. Supported Resolution : HDMI-PC HDMI-PC Supported Mode Resolution Horizontal Frequency Vertical Frequency (kHz) (Hz)
  • Page 140 2560 × 1080 4) 5) (ULTRA HD, 8K models only) 2560 × 1440 88.78 59.95 (ULTRA HD models only) 3840 × 1080 66.62 (ULTRA HD, 8K models only) 3840 × 1600 99.41 (ULTRA HD, 8K models only) 3840 × 2160 53.94 23.97 (ULTRA HD, 8K models only)
  • Page 141 67.43 29.97 67.5 112.5 134.86 59.94 7680 × 4320 107.89 23.97 (8K models only) 131.87 29.97 263.74 59.94 1) Supported when HDMI Deep Colour is set to 4K. 2) Supported when HDMI Deep Colour is set to 8K. 3) Supported when HDMI Deep Colour is set to Off.

  • Page 142: License Information

    The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners. Quickset...

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