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Summary of Contents for BALCO HE200061
- Page 1 SMART PET FEEDER WITH Model: HE200061 CAMERA Version 1.0 Instruction Manual...
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Page 2: Warranty Note
It is likely that we can resolve problems for you via phone or email We can be reached on: Phone: +44 800 496 9698 Email: customercare@balcolifestyle.com Web: www.balcolifestyle.com/uk After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021... -
Page 3: Safety Instructions
• For the purposes of supply by adapter, only use the detachable supply unit provided with this appliance. • Balco Brands is not responsible for damages to the Pet Feeder caused by third parties or pets/animals. • Non-rechargeable batteries are not to be recharged. -
Page 4: Table Of Contents
Using an SD Card Battery back-up Troubleshooting My connection process does not work Failed to add device Why is there no prompt from the camera? Maintenance, Storage & Disposal After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021... -
Page 5: Overview
• The Cocoon Connect app is subject to change over time. The manual is written as per Cocoon Connect app version 1.1.5. Please see our website for any updates on the app. After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com... -
Page 6: Setup
5. Confirm the blue LED on the Smart Pet Feeder with Camera is blinking by selecting Next Step. If not, reset the camera as per instructions under Powering the Smart Pet Feeder with camera. After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021... - Page 7 20. You can also view the video stream from the Product Control Screen. 21. Your phone does not have to be connected to your local Wi-Fi to view the Smart Pet Feeder with Camera (however mobile data charges may apply). After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021...
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Page 8: Operation
14. Alarm: a. Turn on your motion detection alarm. b. Sensitivity level: Adjust the sensitivity level of the alarm. c. Schedule: Set specific feeding times. After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021... -
Page 9: Settings Menu
Remove Device: Allows you to remove the Smart Pet Feeder with camera from your account and home. After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021... -
Page 10: Optional
• Battery use is for back-up only and should not be primary source of power for you Smart Pet Feeder with camera. • The Smart Pet Feeder with camera does not have the ability to recharge batteries. After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021... -
Page 11: Troubleshooting
2. Place the app QR code in front of the camera at a distance of 15cm to 20cm. Adjust the angle and distance until you hear a prompt. 3. Reset your camera and try step 2 again. After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021... -
Page 12: Maintenance, Storage & Disposal
Should cleaning be necessary, simply wipe the outside surface with a dry soft cloth. Be sure to unplug this device before cleaning. Always store your device in a clean dry environment and avoid storage in extreme heat or cold. After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021... - Page 13 Smart Pet Feeder with Camera After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021...
- Page 14 Smart Pet Feeder with Camera After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021...
- Page 15 Smart Pet Feeder with Camera After Sales Support Model number: HE200061 +44 800 496 9698 customercare@balcolifestyle.com 08/2021...
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Page 16: After Sales Support
After Sales Support Ph. +44 800 496 9698 customercare@balcolifestyle.com...
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