Samsung NE59 432 Series Service Manual
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Samsung NE59 432 Series Service Manual

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Table of Contents

FREE STANDING
RANGE
BASIC :
NE59J3420SS
MODEL :
NE59*432***
MODEL CODE :
NE59*432***
1.
Precaution
3. Disassembly and Reassembly
4. Troubleshooting
5. PCB Diagrams
6. Wiring Diagrams

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  • Page 1 FREE STANDING RANGE BASIC : NE59J3420SS MODEL : NE59*432*** MODEL CODE : NE59*432*** Precaution 3. Disassembly and Reassembly 4. Troubleshooting 5. PCB Diagrams 6. Wiring Diagrams...
  • Page 2 • Contents 1. Precaution ....................3 1-1 Forward .
  • Page 3 • To avoid risk of severe personal injury or death, disconnect power before working/servicing on appliance to avoid electrical shock. • When the oven operates, the interior parts will be very hot. SAMSUNG Electronices assumes no responsibility for any repairs made on our products by anyone other than Authorized Service Technicians.
  • Page 4 This document can not be used without Samsung’s authorization. 1. Precaution assistance contact your service agent or manufacturer. This symbol will help alert you to hazards or unsafe practices which could cause serious bodily harm or death. • Be sure your appliance is properly installed and grounded CAUTION •...
  • Page 5 This document can not be used without Samsung’s authorization. 1. Precaution • – This appliance is equipped • – Grease should with one or more surface units of different sizes. • to cover the surface unit heating element. The use...
  • Page 6 This document can not be used without Samsung’s authorization. 1. Precaution This Model / Serial Number label and Tech Sheet locations are shown below. The rating plate is located above the drawer on the oven frame. Model & Serial Number Location...
  • Page 7 This document can not be used without Samsung’s authorization. Biggest Capacity Large family food in holiday Turkey 24lbs = 4.4 cu ft - Samsung : 5.9 cu.ft Steam Cleaning Casual clean without any smell More frequently - Samsung : Self clean + Steam Clean...
  • Page 8 This document can not be used without Samsung’s authorization. BASIC MODEL NEW MODEL Model Name NE59J3420**/NE59J3421** NE59*432*** Category Convection Convection Width 30” 30” Overall Installation type Freestanding Freestanding Color availability STS, WH, BK STS, WH, BK Oven Membrane Membrane Cooktop...
  • Page 9 This document can not be used without Samsung’s authorization. Rack Flat DG75-01001C...
  • Page 10 This document can not be used without Samsung’s authorization. Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.

  • Page 11: Disassembly And Reassembly

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Disconnect power before servicing the range Replace all panels before operating range. Failure to do so can result in dearh or electrical shock. When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
  • Page 12 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.. Parts Explanation Photo Explanation...
  • Page 13 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation To remove the surface elements a) Remove the wires from the element and limiter terminals. Remove the element bracket screw (shown above) for the element you are servicing.
  • Page 14 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts.
  • Page 15 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
  • Page 16 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Unplug range or disconnect power. Pull the range out of its mounting location so that you can access the rear of the unit.
  • Page 17 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Disconnect power and remove oven racks. Pull the range out of its mounting location so that you can access the rear of the unit.
  • Page 18 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. CAUTION When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
  • Page 19 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
  • Page 20 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
  • Page 21 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly The door is very heavy. Be careful when removing door Do not lift door up by the Handle-Door. Parts Explanation Photo Explanation Fully open the door Pull the hinge locks downward(Fig.1) Firmly grasp both side of the door at the top.
  • Page 22 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
  • Page 23 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Handle Door Remove 2 screws to remove Handle- Door Remove 6screws from rear side of door to remove 2 Hinge-Door. Glass-Inner Remove 4screws ro remove Glass-Inner...
  • Page 24 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Handle Door Explanation Photo Explanation * Reassembly of All part is the reverse order of disassembly. Screw - Terminal Block Screw : M4 X 18.
  • Page 25 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.
  • Page 26 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. When you work on the electric range, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful.

  • Page 27: Troubleshooting

    4. Troubleshooting 1. Press pad. 2. Press a number pad. 3. Press the pad. 4. Press and number ‘1’ pads at the same time for 3 seconds. Check codes are displayed. 5. Press number ‘0’ pad, the latest 4 check codes can be checked. But, if the oven turns off, the stored check codes are deleted.
  • Page 28 4. Troubleshooting Check code CAUSE SOLUTION Disconnect power. Open the back cover. Disconnect sensor harness from control. Measure sensor resistance are any problems, replace oven sensor. Check the broil, bake and convection heater. Check the resistance of the each heater. Check whether DLB of sub PCB, Broil, Bake C-21 Oven heating over...
  • Page 29 4. Troubleshooting Check code CAUSE SOLUTION PCB temp sensor opened Disconnect power. Open the back cover. Remove PCB Main from holder PCB. Measure NTC sensor(Located on backside of PCB) resistance. C-30 If there are any problems, replace PCB Main. PCB temp sensor shorted PCB temp over C-31 If this code was displayed, need to replace PCB.
  • Page 30 4. Troubleshooting oven sensor oven sensor “C-20” Disconnect power Measure sensor resistance. *reconnect...
  • Page 31 4. Troubleshooting Check code Bake Relay Convection Relay “C-21” Disconnect power and main PCB DLB Relay Broil Relay Sub PCB Main PCB * Check the DLB, Bake and Broil relay. * Replace main PCB (Nomal: * Solder again if pattern is damaged * Check whether there is any damaged or parts is wrong contacted.

  • Page 32: Door Lock Motor

    4. Troubleshooting “C-d1” *Disconnect power. *Get rid of harness connected with Lock motor Door lock motor Door lock motor * Micom switch check (com-NO) * Measure resistance of Lock motor * Replace micro switch or Lock motor. *Check whether *Check whether voltage(AC 120V) is offered to lock motor with letting lock work or not.

  • Page 33: Control Pcb

    4. Troubleshooting “C-d0” Connector (CNP210) *Disconnect power. Main PCB (Back) Main PCB (Back) *Take out keypad from the Main PCB. * Repair the area of circuit having short between connector(CNP210) pins on *Check whether between connector main PCB. (CNP210) pin and pin on main PCB * Repair after confirming have a short circuit.
  • Page 34 4. Troubleshooting Control PCB Operation Sort of Control PCB Main PCB (Front ) ( Back ) Membrane...
  • Page 35 4. Troubleshooting Measure an input voltage. Check circuit breaker. (240/120V or 208/120V) Make sure that the state of wire is connected Measure an input voltage of terminal with Terminal block. block. Replace Main PCB if relay has been damaged or there is any cracking on the Main PCB. Make sure that the relay on Main PCB is being worked normally.
  • Page 36 4. Troubleshooting Check whtether temperature is risen Replace or repair it if relay on Main PCB or main have a short circuit. in a state of room temperature. Oven temperature is risen fast. Check whether harness has been Replace or repair harness. misconnected or have a short circuit.
  • Page 37 4. Troubleshooting RC radiant element (No heating or Abnormal working) * Disconnect power *Check whether PCB pattern have a short circuit or Relay *Check warming center relay on main PCB. (RY206) has been damaged. *Check whether harness in terminal(CNP212) *Replace relay or repair PCB pattern. of main PCB has been loosen or disconnected.
  • Page 38 4. Troubleshooting Troubleshooting (Power) No Power Check the circuit breaker. Check terminal block voltage. Check the terminal block connections (240V,60Hz) Replace or Repair the wiring Check the wiring. Check the votage of PCB, SMPS -input : 120V -output : 12V,5V Replace the defected PCB.
  • Page 39 4. Troubleshooting Troubleshooting (PCB failure) PCB Failure - Check the input voltage of Repair Faulty wiring - Check Terminal block PCB SMPS (input check- or PCB check voltage(240V). point : 120V ) Reset the circuit braker or check main power. - Check the output voltage of Replace PCB PCB SMPS (Output check-...
  • Page 40 4. Troubleshooting Cooktop No heating or Abnormal working Position Color black+black red+red brown blue+blue yellow...
  • Page 41 4. Troubleshooting Position Color “A” orange brown yellow+black yellow+yellow...
  • Page 42 4. Troubleshooting Position Color black+black red+red white brown gray black+brown blue...
  • Page 43 4. Troubleshooting Position ohms 1b-2b 2a-”A” 38~42 Ω 2a-”B” 33~37Ω Position Color “A” orange “B” yellow brown black yellow+ yellow...
  • Page 44 4. Troubleshooting Position Color black+black brown Pilot blue+blue yellow...
  • Page 45 4. Troubleshooting Position Color “A” orange brown black + black yellow + yellow...
  • Page 46 4. Troubleshooting Position Color red+red black+black blue black+brown brown gray white...
  • Page 47 4. Troubleshooting Position ohms 1b-2b 2a-”A” 28~32 Ω 2a-”B” 48~56 Ω Position Color “A” orange “B” yellow brown black yellow...
  • Page 48 4. Troubleshooting (Continued) RC radiant element (No heating or Abnormal working) *Tighten terminal of harness by compressing not to be loosen. *Check element of RC radiant. *Check whether harness connected *Check whether harness in wire and the state of element of RC terminal of radiant has been radiant are in normal.
  • Page 49 4. Troubleshooting RC radiant element (No heating or Abnormal working) * Disconnect power *Check whether PCB pattern have a short circuit or Relay *Check warming center relay on main PCB. (RY206) has been damaged. *Check whether harness in terminal(CNP212) *Replace relay or repair PCB pattern. of main PCB has been loosen or disconnected.
  • Page 50 4. Troubleshooting Hot indicator Lamp failure (cooktop) RC radiant element (No heating or Abnormal working) * Disconnect power * Get rid of lamp from harness and open cooktop. *Get rid of lamp from braker and supply extra 120V voltage. *Make sure whether lamp is lighted *Replace Hot Indicator Lamp.

  • Page 51: Component Testing Procedures

    4. Troubleshooting Component testing procedures Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. terminal after taking off harness from (at the room temperature) heater. Terminal voltage of Broil heater : AC 240V after making oven work by pressing broil Replace or repair harness...
  • Page 52 4. Troubleshooting Lock motor Resistance : Measure the state of micro switch and motor after taking off harness (at the room temperature) from the heater. voltage : 120V Check whether lock work normally Micro switch COM-NO by pressing cooking time button and delay start keypad at the same time Replace or repair if harness has Door Lock...
  • Page 53 4. Troubleshooting Oven sensor resistance (Temperature vs. Sensor resistance) -17.8 932.12 1170.17 961.86 1188.93 980.95 1374.93 1000.00 1558.01 1019.02 1738.06 1038.02 1915.39 1056.99 2089.69 1075.92 2261.07 1094.83 2429.52 1113.71 2595.05 1132.56 2757.65 1151.38 1000 2878.57...
  • Page 54 This document can not be used without Samsung’s authorization. 5. PCB Diagrams 16 17 18 19 20 21 Parts Number Part Name Function and Rule CN304 Membrane key Connector delete CNS301 Temperature Sensor Connector This is connector which is connected with temperature sensor..
  • Page 55 This document can not be used without Samsung’s authorization. 5. PCB Diagrams CN301 CNS300 TEMP Door SMW200-06 SMW200-09 ⑥ GND(Pb) (Non) ⑨ GND(GN) ⑤ Probe (Non) ⑧ Divider SW2(Non) ④ GND (Non) ⑦ GND(Non) ③ Lower Sensor ⑥ Divider SW1(Non)
  • Page 56 This document can not be used without Samsung’s authorization. 6. Wiring Diagrams...
  • Page 57 GSPN (GLOBAL SERVICE PARTNER NETWORK) Area Web Site Europe, CIS, Mideast & Africa gspn1.samsungcsportal.com Asia gspn2.samsungcsportal.com North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com © Samsung Electronics Co., Ltd. August. 2019 Printed in Korea...

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