(please see below). We will respond in 24hours. Comments or suggestions are welcome as well, we thank you for your feedback and will continue to improve the product and software & app. ………………………………………………………………………………………… Service email: service@hikam.de More camera operating guides: hikam.de/support Facebook: facebook.com/HiKam.DE/ - 3 -...
1. Product Details Wi-Fi Antenna Using 3DB signal antenna PIR Sensor Can detect moving objects at a distance up to 12 meters Microphone Captures sound for your videos Red: charging in progress Power Light Blue: charging completed Lens Supports Ultra HD 2K resolution Red light continuously on: camera network abnormal Working Status Red light flashing slowly: waiting for Wi-Fi connection...
New users need to register an account by e-mail. Here are the detailed steps: 1. Click ‘Sign Up now’. 2. Follow the steps to complete the registration of the account 3. Log in. Note: HiKam or HiKam Pro account cannot be used - 5 -...
for login. You need to register an account for CloudEdge app. 2.3 Power on camera Press the Power Key for 5 seconds to turn on camera. The camera is on when the indicator light is flashing red slowly. (Indicator light is closed to the lens) (If no response to Power Key, please plug any DC5V 2A/1A power adapter to charge the camera for 30 minutes first.)
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△Place the camera and cellphone close to the router, if possible, within 1meter. (You can place the camera to the desired place once the setup completed) △Make sure your phone has connected to the WiFi you want the camera connect to. △Please note the camera only works with 2.4G Wi-Fi.
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2. Select ‘Battery Camera’ from left side list then tap on ‘Battery Camera’ icon. 3. In the following two pages, click ‘NEXT’ then ‘NEXT’. - 8 -...
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4. Make sure the Indicator LED on the camera flashes in red. *Note: △If Indicator LED does not light up, shortly press the ‘Power’ button on the camera bottom and wait for 5 seconds. △If Indicator LED shows SOLID red, reset the camera by pressing ‘RESET’...
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6. Keep camera about 15cm (5.9 inches) away from phone, the camera facing the QR Code on the phone screen. 7. Once camera has scanned successfully, you will hear a ‘bugu’ sound from the camera. When this sound has been heard, click the ‘Next button in the app, then ‘Next’.
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8. Click ‘Next’ then ‘Next’, you will see live video from the camera, then click ‘Next’. 9. The app will ask you to name the camera and select a Room for it. Click Done. - 12 -...
Now, the camera has been added into app. You can tap the video play button to watch the live video. Tip: Users can change camera settings once camera added. 3. Mount Camera on the wall Note: We recommend to fully charge the camera battery before mounting it to the wall.
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unnecessary environmental disturbances, please pay attention to the following issues: 1. Do not install the product close to the heat sources, such as outdoor units of air conditioners, kitchen exhausts, etc. 2. Do not place camera with strong wind. 3. Make sure there are no reflections within 1.5 meters of the PIR sensor, otherwise they may cause disturb normal function of the sensor.
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Step 1: Select the location where you wish to install the camera. We suggest measuring the Wi-Fi signal strength by phone to make sure the WiFi signal is good at the location. Step 2: Use power drill and 2 screws. Screw the camera bracket on the wall, we recommend a height of 2.4m to 3m from the ground.
Recommended installation height: 2.4m-3m (8- 10 feet) from the ground, at this height the sensor will provide the maximum detection distance of 10m (35 feet). For best coverage, you can adjust the vertical angle of the camera to the appropriate angle.
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whole rubber plug, only take off the small rubber lid specific for USB interface, to keep the connection waterproof) △Charging Indicator When the solar panel is exposed to sunshine, the camera will be charged. But only when the current reaches 500mA, the charging indicator LED on the camera will show up.
face the south; clean the surface of the solar panel with wet tissues or cloth regularly. 5. PIR Detection ‘Settings’ of the camera – ‘Alarm Settings’ – ‘PIR Setting’ The default sensitivity of ‘Alarm Settings’ is high, but it is adjustable. NOTE: The detection distance is 10 meters (32ft).
Important Notes on Reducing False Alarms ⚫ Do no face the camera towards any objects with bright lights, including sunshine, bright lamp lights etc. ⚫ Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors etc.
NOTE: Please allow the cellphone to receive notification from CloudEdge app and turn up the cellphone’s volume. 7. Best Conditions for Night Vision When the camera is in night vision mode, obstacles within three meters from the lens will reflect infrared rays.
No obstacle, normal night vision Obstacle causes abnormal night vision 8. Battery Management and Charging - 21 -...
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The camera comes with a built-in 10000mAh battery. With solar panel connected, supposing that camera wakes up 15 times per day or transmits video for 5 minutes, the battery charge will provide power to the camera for 80-120 days or longer. NOTE: The battery life depends on how many times the camera wakes up.
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Note: If there is no 5V/2A power adapter, other specifications of 5V power adapter can be used for charging too. △When the battery charge is below 20%, the app will send a notification to remind users to charge camera. How to determine if the charge is completed? △When charging, red light is on.
9. Important Information for False Alarm Reduction 1. When installing camera, choose a place without direct sunlight or lamplight. 2. When installing camera, choose a place without frequently passing humans or vehicles. The camera can detect humans and vehicles within a range of 15 meters (55 feet).
devices to avoid wireless interference. 10. microSD Card NOTE: microSD card is not included in package. 1. Camera only supports 8 to128 GB microSD card. 2. To ensure the recognition rate and SD card life, class 10 speed, High Endurance microSD card is recommended, for example Samsung, SanDisk microSD card.
2. Go to ‘Settings’ of the camera --> Share Settings → input the target email address. 3. In your friend’s HiKam Pro app, an invitation will appear. Your friend simply needs to accept this invitation to access the camera.
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Step 2: Press and hold the intercom/mic button to talk - 27 -...
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2) The camera emits a ‘bugu’ sound. default 3) The red light flashes slowly. 1) Reset to default. Connect 2) Remove the camera from the HiKam Pro camera with a APP. new WI-FI 3)Complete the setup again. 1) The camera needs time to wake up and Alarm picture humans are moving fast.
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No alarm raised when The PIR detection area has a limited range. human present No alarm Enable notification from the HiKam Pro push app in the phone settings. No alarm Insert the microSD card for video video recording; check if microSD works properly recording by SD card testing tools.
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1) Phone system version is too low or too high, causing compatibility issue. We CloudEdge suggest uninstalling the app and app Flashback downloading it again. 2) Contact customer service. Unable to 1) Make sure to follow the process to register register.
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