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Canon PRO-1100 Online Manual

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PRO-1100 PRO-510

Online Manual

English

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Terri Kenison

March 10, 2025

I **** having trouble getting my Pro 1100 on 11x14 photo paper. I keeps telling me to replace the paper and print. I have both the printer and the print and layout program set to 11x14 and loaded the paper in the portrait position.

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Summary of Contents for Canon PRO-1100

Page 1 PRO-1100 PRO-510 Online Manual English...
Page 2: Table Of Contents
Contents Symbols Used in This Document..........15 Trademarks.
Page 3 Canon IJ Status Monitor Description........
Page 4 Loading Paper............Paper Sources to Load Paper.
Page 5 Changing Printer's Setting Using Web Browser....... . 232 Start up Remote UI..............233 Changeable Setting Items Using Remote UI.
Page 6 Adjustment to Straighten Lines and Align Colors......... . 312 Automatic Adjustment to Straighten Lines and Align Colors.
Page 7 Vertical Line Next to Image............383 Cannot Configure Network Settings.
Page 8 No Ink Level Appears in Canon IJ Status Monitor (Windows)....... .
Page 9 1207..............491 1208.
Page 10 1466..............524 1467.
Page 11 3250..............559 3306.
Page 12 5403..............592 5700.
Page 13 6933..............625 6940.
Page 14 Safety..............657 Safety Precautions.
Page 15: Symbols Used In This Document
Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.
Page 16: Trademarks
• Google Docs, and Google Drive are trademarks of Google LLC. • App Store is a trademark of Apple Inc., registered in the U.S. and other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • AOSS™ is a trademark of BUFFALO INC.
Page 17: Licenses
Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 18 "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
Page 19 3. You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and 4.
Page 20 such warranty or additional liability. END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both...
Page 21 ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 22 SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 5: Sparta, Inc copyright notice (BSD) ----- Copyright (c) 2003-2012, Sparta, Inc All rights reserved.
Page 23 ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 24 OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;...
Page 25 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Page 26 ---- Part 12: Arista Networks copyright notice (BSD) ---- Copyright (c) 2013, Arista Networks, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 27 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of VMware, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 28 PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 29 Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
Page 30 David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
Page 31 This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this.
Page 32 ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation.
Page 33 - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. - Neither the name of ARM nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 34 ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD OF those given above. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 35 PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE...
Page 36 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Page 37 THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Page 38 THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Page 39 * Neither the name of Google Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 40 may be infringed by your derivative works or by other works in which the Apple Software may be incorporated. Unless you explicitly state otherwise, if you provide any ideas, suggestions, recommendations, bug fixes or enhancements to Apple in connection with this software ("Feedback"), you hereby grant to Apple a non-exclusive, fully paid-up, perpetual, irrevocable, worldwide license to make, use, reproduce, incorporate, modify, display, perform, sell, make or have made derivative works of, distribute (directly or indirectly) and sublicense, such Feedback in connection with Apple products...
Page 41 PCRE JUST-IN-TIME COMPILATION SUPPORT ------------------------------------- Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2010-2012 Zoltan Herczeg All rights reserved. STACK-LESS JUST-IN-TIME COMPILER -------------------------------- Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2009-2012 Zoltan Herczeg All rights reserved.
Page 42 LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 43: Basic Operations
Basic Operations Printer Parts Front Back / Side Operation Panel Using the Printer Turning the Printer On and Off LCD and Operation Panel Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray...
Page 44: Printer Parts
Printer Parts Front Back / Side Operation Panel...
Page 45: Front
Front (1) top cover Open to remove paper that is jammed inside or to replace the print head. (2) top feed Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
Page 46 Operation Panel (8) paper output tray Printed paper is ejected. Open it before printing. (9) output tray extension Open to support ejected paper. (10) paper output support Pull out to support ejected paper. (11) ON lamp Lights after flashing when the power is turned on. (12) ON button Turns the power on or off.
Page 47: Back / Side
Back / Side (1) paper support extension Extend to load paper in the manual feed tray. (2) paper support Pull out to load paper in the manual feed tray. (3) manual feed tray Load one sheet of 8" x 10" (20 x 25 cm), A4, Letter size paper or larger, or thick paper at a time. Loading Paper in the Manual Feed Tray (4) Paper Jam Clearing button Press this button when removing paper jammed in the manual feed tray.
Page 48 Replacing the Maintenance Cartridge Important • When purchasing a new maintenance cartridge, order the following cartridge number. • Maintenance Cartridge MC-20 (11) maintenance cover Open when replacing the maintenance cartridge. Important • Do not touch the metal casing. • • Do not plug in or unplug the USB cable or LAN cable while the printer is printing with the computer. This •...
Page 49: Operation Panel
Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. (2) HOME button Used to display the HOME screen. LCD and Operation Panel (3) Back button Returns the LCD to the previous screen.
Page 50: Using The Printer
Using the Printer Turning the Printer On and Off LCD and Operation Panel Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray...
Page 51: Turning The Printer On And Off
Turning the Printer On and Off Checking that Power Is On Turning on the printer Turning off the printer Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note •...
Page 52: Turning Off The Printer
Turning off the printer 1. Press the ON button to turn the printer off. 2. Check that both the ON lamp and LCD display are off. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. •...
Page 53: Printing
Printing from Chromebook Printing from Printer Printing Templates Such as Lined or Graph Paper Printing from Smartphone/Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Printing from iOS Device (AirPrint) About Mopria® Printing with Canon Print Service Using Cloud Service...
Page 54: Printing From Your Computer (Windows)
Printing from Your Computer (Windows) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Perform maintenance or settings (Maintenance tab) Overview of the Printer Driver Updating the Driver...
Page 55: Basic Printing Setup
Basic Printing Setup In the Basic Settings tab, you can print in various ways according to your purpose. Check that printer is turned on 2. Open printer driver's setup screen 3. Select Profile (A) Select the print settings according to your purpose in Profiles on the Basic Settings tab. If you select a print setting, Paper Size and Media Type will change automatically.
Page 56 Note • For details about the paper information to be registered to the printer driver and on the printer, see the following: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size)
Page 57: Main Controls (Basic Settings Tab)
Main Controls (Basic Settings Tab) Basic Settings Tab Description Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Registering a Frequently Used Printing Profile Preventing Printing Errors...
Page 58: Basic Settings Tab Description
Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings •...
Page 59 You can also change a printing profile and register it under a new name. You can delete the registered printing profile. Standard These are the factory settings. If Page Size, Orientation, and Copies were set from the application software, those settings have priority.
Page 60 • If a setting was specified on the application software, it has priority. Page Size Selects a page size. Ensure that you select the same page size as you selected within the application. If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size.
Page 61 Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. Collate Check this check box to group together the pages of each copy when you want to print multiple copies.
Page 62 1 on 1 to 16 on 1 Multiple pages of document can be printed on one sheet of paper. To change the page order, click Preferences..In the Page Layout Printing dialog box that appears, specify Page Order. Poster (1 x 2) to Poster (4 x 4) This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed.
Page 63 Options... Opens the Add to Profiles dialog box. Changes the details of printing profile to be saved. Add to Profiles dialog box Select the icons of the printing profiles to be registered to Profiles, and change the items to be saved in the printing profiles.
Page 64 Page Order Specifies the document orientation to be printed on a sheet of paper. Page Border Prints a page border line around each document page. Check this check box to print the page border line. Exclude single page documents from Page Layout Printing If you add a checkmark, single-page documents are printed on a single sheet without performing Page Layout Printing.
Page 65 Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list. Margin Specifies the width of the stapling margin.
Page 66: Paper Settings On The Printer Driver And The Printer (Media Type)
Photo Paper Pro Premium Matte A ProPremiumMatteA Commercially available papers When you use non-genuine Canon paper, you can print easily by using the existing settings that have been prepared on the printer's operation panel and in the printer driver. Paper information regis-...
Page 67 *2 To improve the print quality and paper feeding when using paper other than Canon genuine paper, create a custom paper by using Media Configuration Tool and add it to the printer.
Page 68: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11"...
Page 69 210x594mm 210x594mm L 89x127mm L(89x127mm) 2L 127x178mm 2L/5"x7"(13x18) Square 12"x12" 30x30cm 12"x12"(30x30cm) Letter (Margin 25) Letter 11"x17" (Margin 25) 11"x17"(28x43cm) 17"x22" (Margin 25) 17"x22"(43x56cm) A4 (Margin 25) A3 (Margin 25) A3+ (Margin 25) A2 (Margin 25) Hagaki 100x148mm Hagaki Hagaki 2 200x148mm Hagaki 2 Custom Size Any size...
Page 70: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2.
Page 71 Enter a name for the print settings to register in the Name field. If necessary, click Options..., set the items, and then click OK. In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab.
Page 72: Preventing Printing Errors
2. Set the preview Check the Preview before printing check box on the Media/Quality tab. 3. Click OK When you perform print, the Canon IJ Preview opens and displays the print results. Related Topic Canon IJ Preview...
Page 73: Set Media Type, Quality, Etc. (Media/Quality Tab)
Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Switching the Paper Source to Match the Purpose Grayscale Printing Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile Adjust Colors Adjusting Brightness...
Page 74: Media/Quality Tab Description
Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type. You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality •...
Page 75 Paper Source Shows the source from which paper is supplied. You may be able to switch the paper source with the printer driver. Manual Feed Paper is supplied from the manual feed tray in the back. Top Feed Paper is always supplied from the top feed. Important •...
Page 76 Note • If you want to use an ICC profile to adjust colors, use the Manual Color Adjustment dialog box to set the profile. Black and White Photo Print Black and white photo print refers to a function that converts data to monochrome data when printing your document.
Page 77: Color Adjustment Tab
Note • The Highest, High, or Standard print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Quality on the Media/Quality tab.
Page 78 Allows you to select Driver Matching, ICM, or None to match the purpose of the print operation. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. Adjusts the colors by using an ICC profile when printing.
Page 79 None Disables color adjustment with the printer driver. Select this value when you are specifying an individually created printing ICC profile in an application software to print data. Input Profile Specifies the input profile to be used when you select ICM for Color Correction. Standard The standard printer profile (sRGB), which supports the color space of ICM, is used.
Page 80 Auto The printer automatically sets the areas to be clear-coated and whether clear coating is to be performed. Overall The printer clear-coats the entire area, including the margins outside the image area. Clear-coating the entire area improves the overall glossiness, including the margins. This option uses the most Chroma Optimizer (CO) ink.
Page 81: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a manual feed tray and a top feed. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: You can also set the paper source on the Basic Settings tab.
Page 82 Top Feed Paper is fed from the top feed. Important • When Heavyweight Photo Paper, Baryta Photo Paper, Premium Fine Art Smooth, Premium Fine Art Rough, Photo Paper Pro Premium Matte A, Extra Heavyweight Fine Art Paper, or Highest Density Fine Art Paper is selected for Media Type on the Media/Quality tab, paper cannot be supplied from the top feed.
Page 83: Grayscale Printing
Grayscale Printing This section describes the procedure for printing a color document or monochrome photo in grayscale. To print in grayscale, you can either use color ink for subtle color adjustments, or use only black or gray ink to print monochrome photos the way you want them. When printing in grayscale using only black or gray ink, you cannot adjust grayscale color tones.
Page 84 3. Complete the setup Click OK. When you perform print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Important • When the Black and White Photo Print check box is checked, the printer driver processes image data as sRGB data.
Page 85: Adjusting Tone
Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool Tone is selected Black and White is selected Warm Tone is selected Note • If you select Photo Paper (Grayscale Printing) or Fine Art Paper (Grayscale Print) in Media Type in the Basic Settings tab, you cannot adjust grayscale color tones.
Page 86 4. Select the manual color adjustment Select Manual for Color/Intensity, and click Set..The Manual Color Adjustment dialog box opens. 5. Adjusting monochrome tones From the Tone pull-down menu, specify any of the following items. Cool Tone This item adjusts color tones to cool shades of gray (cool black). When you select this item, a value of -30 is entered for X, and a value of 0 for Y.
Page 87: Complete The Setup
Note • Custom cannot be selected since it is displayed automatically when the adjustment value is directly entered. X, Y (Monochromatic adjustment value) If necessary, you can adjust monochromatic colors manually. To adjust the color tones, either enter values directly or click the up/down arrows. You can also adjust the color tones by clicking or dragging the adjustment area with the mouse.
Page 88: Specifying Color Correction
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively, select ICM. When you want to use an application software to specify a printing ICC profile, select None.
Page 89: Optimal Photo Printing Of Image Data
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
Page 90 Related Topic Interpreting the ICC Profile...
Page 91: Adjusting Colors With The Printer Driver
Driver matching accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results of impressions that are close to those displayed on the monitor. Important • When printing using driver matching, Canon recommends that you set the monitor and the environment light as follows: Monitor...
Page 92 Adjusting Contrast...
Page 93: Printing With Icc Profiles
ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
Page 94 Important • When you select Perceptual to print images, Canon recommends that you set the monitor and the environment light as follows: Monitor...
Page 95 • Absolute Colorimetric • When Relative Colorimetric is selected, white spots are reproduced as white spots of the paper (background color). However, when Absolute Colorimetric is selected, how the white spots are reproduced depends on the image data. Important • Depending on the media type, you may obtain the same print results even when you change the Rendering Intent setting.
Page 96: Interpreting The Icc Profile
Interpreting the ICC Profile When you need to specify an ICC profile for this printer, specify the ICC profile of the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Media type This media name corresponds to the following media type: Baryta Photo Paper: Baryta Photo Paper Canvas: Canvas...
Page 97: Adjust Colors
Adjust Colors You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 98 Related Topics Specifying Color Correction Adjusting Brightness Adjusting Contrast...
Page 99: Adjusting Brightness
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors You can also set brightness on the Basic Settings tab by choosing Color/Intensity Manual Adjustment. 1.
Page 100 You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting the brightness, click OK. 4.
Page 101: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 102 Moving the Contrast slider to the right increases the contrast, and moving the slider to the left decreases the contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.
Page 103: Changing The Clear Coating Settings
Changing the Clear Coating Settings When you perform clear coating, the printer applies chroma optimizer (CO) ink onto the printing surface and allows you to adjust the glossiness. 1. Open the printer driver setup window 2. Select the manual color adjustment On the Media/Quality tab, select Manual for Color/Intensity, and click Set..
Page 104 Click the Clear Coating tab, select the Clear Coating item that matches your purpose (see below for the selections), and then click OK. Note • The available menu items differ depending on the paper type and print quality. Auto The printer automatically sets the areas to be clear-coated and whether clear coating is to be executed.
Page 105 4. Click OK When printing is executed, the clear coating effect that was set is added when the document is printed. Important • The decorative effects of clear coating may diminish depending on the document to be clear coated. • Selecting Black and White Photo Print on the Basic Settings or Media/Quality tab may diminish the decorative effects of clear coating.
Page 106: Set The Layout Of Printed Documents (Page Setup Tab)
Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Perform Long-form Printing Printing on Postcards Print Using Washi Setting Paper Dimensions (Custom Size)
Page 107: Page Setup Tab Description
Page Setup Tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
Page 108 The printer illustration shows how to load paper to match the printer driver settings. Check whether the printer is set up correctly by looking at the illustration before you start printing. Page Size Selects a page size. Ensure that you select the same page size as you selected within the application. If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any...
Page 109 Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box. To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction.
Page 110: Binding Location
Preferences... Opens the Booklet Printing dialog box. Click this button to set details on booklet printing. Binding Location Selects the stapling margin position. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best stapling margin position. Check Binding Location, and select from the list to change it. To specify the width of the binding margin, set it from the Page Setup tab.
Page 111 Exclude single page documents from Page Layout Printing If you add a checkmark, single-page documents are printed on a single sheet without performing Page Layout Printing. Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster.
Page 112: Print Options Dialog Box
Margin Specifies the width of the stapling margin. The specified width becomes the stapling margin from the center of the sheet. Page Border Prints a page border line around each document page. Check this check box to print the page border line. Specify Margin dialog box This dialog box allows you to specify the margin width for the side to be stapled.
Page 113 Important • When this function is enabled, normally the paper feeding method cannot be changed from the Canon IJ Preview. Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size. To display the items separately, select the check box.
Page 114 Important • When using this function, the print quality may drop depending on the print data. Unit of Print Data Processing Selects the processing unit of the print data to be sent to the printer. Select Recommended under normal circumstances. Important •...
Page 115 Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type. • For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings.
Page 116 Note • Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192, 192). Placement Tab The Placement tab allows you to set the position where the stamp is to be printed.
Page 117 Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps list, and click this button.
Page 118: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
Page 119 Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application software and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.
Page 120: Perform Borderless Printing
Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Page 121 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 5. Click OK When you perform print, the data is printed without any margins on the paper. Important •...
Page 122: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select a page layout number from 1 on 1 to 16 on 1 from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver.
Page 123: Tiling/Poster Printing
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. Setting Tiling/Poster Printing 1.
Page 124 5. Complete the setup Click OK on the Page Setup tab. When you perform print, the document will be divided into several pages during printing. Printing Only Specific Pages If ink becomes faint or runs out during printing, you can reprint only the specific pages by following the procedure below: 1.
Page 125: Booklet Printing
Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.
Page 126: Duplex Printing
Duplex Printing You can also set duplex printing in the Basic Settings tab. 1. Open the printer driver setup window 2. Set duplex printing Select 2-sided Printing (Manual) from 1-sided/2-sided/Booklet Printing on the Page Setup tab. 3. Select the layout Select the layout you want to use from the Page Layout list.
Page 127: Perform Long-Form Printing
Perform Long-form Printing This section describes the procedure for printing on long sheets of paper that exceed 1.2 m. 1. Open the printer driver setup window 2. Select the media type Select Photo Paper (Long-form Printing) or Fine Art Paper (Long-form Print) in Media Type in the Basic Settings tab.
Page 128 5. Set the custom paper size Specify Units, and enter the Width and Height of the paper to be used. Then click OK. 6. Complete the setup Click OK. When you perform print, the data is printed with the specified paper size. Note •...
Page 129: Printing On Postcards
Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Basic Settings tab, and for Profiles, select Standard. 4. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Important •...
Page 130: Print Using Washi
Print Using Washi The soft and supple texture of Washi sets it apart from glossy paper and art paper. If using the Washi of other brands listed below, set Media Type of the printer driver and the feed position as listed.
Page 131: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." You can also set a custom size in Printer Paper Size on the Basic Settings tab. 1.
Page 132 Click OK on the Page Setup tab. When you perform print, the data is printed with the specified paper size. Note • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values.
Page 133: Perform Maintenance Or Settings (Maintenance Tab)
Perform maintenance or settings (Maintenance tab) Maintenance Tab Description Cleaning the Print Heads Printing a Nozzle Check Pattern...
Page 134: Maintenance Tab Description
Maintenance Tab Description The Maintenance tab allows you to change the printer settings or check its status. Cleaning Performs print head Cleaning. The print head Cleaning function allows you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.
Page 135 Nozzle Check Prints a Nozzle Check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a Nozzle Check pattern, and check whether the print head is working properly. If the print result for a specific color is faint, or if there are any unprinted sections, click Cleaning to clean the print head.
Page 136 Open Remote UI Menu for performing printer maintenance and changing settings. View Printer Status Starts the Canon IJ Status Monitor. Perform this function when you want to check the printer status and how a print job is proceeding. About Opens the About dialog box.
Page 137 • Before updating media information, ensure you have added, edited, or deleted media information on the printer using the Media Configuration Tool. Important • It may take some time to update media information. • Do not change media information on the printer while you are updating media information on the printer driver.
Page 138: About Dialog Box
Disables paper width detection when printing from computer Even if the paper width identified by the printer during printing from the computer differs from the paper width that was set in Paper Size on the Page Setup tab, this function disables the message display and allows you to continue printing.
Page 139 Changing the Printer Operation Mode...
Page 140: Cleaning The Print Heads
Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.
Page 141 2. Click Deep Cleaning When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning Check that the printer is on and then click Start.
Page 142: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The Nozzle Check function allows you to check whether the print head is working properly by printing a Nozzle Check pattern. Print the pattern if printing results are not satisfactory, or if a specific color fails to print.
Page 143: Overview Of The Printer Driver
Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use (Printer Driver) Canon IJ Preview Updating Media Information in Printer Driver Setting Accounting Information Deleting the Undesired Print Job Canon IJ Status Monitor Description Canon IJ Preview Description...
Page 144: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 145: Opening Printer Driver's Setup Screen
Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.
Page 146: Canon Ij Status Monitor
When Errors Occur The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low). In such cases, take the appropriate action as described.
Page 147 Related Topic Canon IJ Status Monitor Description...
Page 148: Checking Ink Status From Your Computer
You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. 3. Display Estimated ink levels Ink status is displayed as an illustration.
Page 149: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Depending on the document type to be printed, the paper feed method specified in the printer driver may not operate correctly.
Page 150 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word. 3. Set Booklet Printing (Manual) in Page Layout or 1-sided/2-sided/Booklet Printing according to your requirements. 4.
Page 151: Canon Ij Preview
Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 152: Updating Media Information In Printer Driver
Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Media/Quality tab is updated to the latest information.
Page 153 • Do not change media information on the printer while you are updating media information on the driver. • When you have added, deleted, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print.
Page 154: Setting Accounting Information
Setting Accounting Information By setting Accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for setting Accounting information is described below. Accounting 1. Open the printer driver setup window 2.
Page 155: Deleting The Undesired Print Job
Delete the undesired print job by using the Canon IJ Status Monitor. 1. Display the Canon IJ Status Monitor Click the icon of the Canon IJ Status Monitor displayed on the task bar. The Canon IJ Status Monitor appears. 2. Display the print jobs Click Display Print Queue.
Page 156: Canon Ij Status Monitor Description
Ink tank types and ink levels can be confirmed. Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses images, icons, and messages to display the printer status and the ink status. During printing, you can check information about the document being printed and the print progress.
Page 157 Printer Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer. : There is a warning. : There has been an operator error. : There is a notice about something other than a warning or an error.
Page 158 This window allows you to download the route certificate, register it to the browser, and disable warning displays. Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information. Related Topic...
Page 159: Canon Ij Preview Description
Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 160 This screen also allows you to change the media type and paper source settings. Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information.
Page 161 The printed documents are deleted from the list, and when all documents are printed, the Canon IJ Preview closes. Cancel Printing button Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview screen. You can click this button while spooling.
Page 162: Updating The Driver
1. Start the uninstaller Select Control Panel -> Programs -> Programs and Features. From the program list, select "Canon XXX Printer Driver/MP Drivers" (where "XXX" is your model name) and then click Uninstall. The confirmation window for uninstalling the model appears.
Page 163 2. Perform the uninstaller Click Start. When the confirmation message appears, click Yes. When all the files have been deleted, click Complete. The deletion of the Driver is complete.
Page 164: Printing From Printer
Printing from Printer Printing Templates Such as Lined or Graph Paper...
Page 165: Printing Templates Such As Lined Or Graph Paper
Printing Templates Such as Lined or Graph Paper This section describes how to print a standard form. Printable Template Form Printing Templates Printable Template Form You can print a standard form such as graph paper, staff paper, a checklist, or a schedule form. Printing Templates Print template form following the procedure below.
Page 166 When printing using Template print, plain paper is the only paper type available. 5. Load paper. Loading Paper in the Top Feed 6. Select Start print. The printer starts printing.
Page 167: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Print Easily from a Smartphone or Tablet with Canon PRINT Printing from iOS Device (AirPrint) About Mopria® Printing with Canon Print Service...
Page 168: Handling Paper
Handling Paper Loading Paper Paper Sources to Load Paper Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray Register Paper Information Information about Paper Media Types You Can Use Paper Load Limit Handling Paper Before Printing on Art Paper Managing Paper Information on Printer Using Media Configuration Tool...
Page 169: Loading Paper
Loading Paper Paper Sources to Load Paper Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray Register Paper Information...
Page 170: Paper Sources To Load Paper
Paper Sources to Load Paper The printer has two paper sources for feeding paper, the top feed (A) and manual feed tray (B). Important • The paper source used depends on the page size and media type. • Media Types You Can Use Paper Load Limit •...
Page 171 Loading Paper in the Manual Feed Tray...
Page 172: Loading Paper In The Top Feed
• We recommend Canon genuine photo paper for printing photos. • • You can use general copy paper or Canon Red Label Superior / Canon Océ Office Colour Paper. • • Print in an environment (temperature and humidity) suitable to the paper in use. For the temperature •...
Page 173 3. Open the paper output tray (C) gently. 4. Open the output tray extension (D), then pull out the paper output support (E). 5. Open the feed slot cover (F). 6. Slide the paper guides (G) to open them, and load the paper in the center of the top feed WITH THE PRINT SIDE FACING YOU.
Page 174 Important • Always load paper (except return postcard) in the portrait orientation (H). Loading paper in the • landscape orientation (I) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (J). •...
Page 175 • For loading long-length paper, the leading edges of paper are lifted depending on the paper • weight and printouts may be misaligned. Prevent the leading edges of paper from lifting by holding the parts protruding from the tray with your hand or other ways. 8.
Page 176 • When holding the postcard, hold it by the edges as much as possible, and avoid touching the printed • surface until the ink dries. • We recommend Canon genuine photo paper for printing photos. •...
Page 177: Loading Paper In The Manual Feed Tray
You can load one sheet of 8" x 10" (20 x 25 cm) size paper or larger in the manual feed tray at a time. Important • For the paper types (Canon genuine paper), size, and weight/thickness that can be used with the •...
Page 178 5. Slide the paper guides (G) to open them, and load ONLY ONE SHEET OF PAPER in the center of the manual feed tray WITH THE PRINT SIDE FACING YOU. 6. Slide the paper guides (G) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper.
Page 179 Important • Always load paper in the portrait orientation (H). Loading paper in the landscape orientation (I) • can cause paper jams. 7. Check if the paper is set properly in the manual feed tray. Make sure that the paper is set firmly against the bottom of the manual feed tray and against the paper guides by slightly jiggling the paper up and down.
Page 180 • There are various types of paper, such as paper with a special surface coating for printing photos at • optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.
Page 181: Register Paper Information
Register Paper Information By registering the paper size and the media type loaded in the top feed or the manual feed tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the paper settings.
Page 182 Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (macOS) When the paper settings specified when printing differ from the paper information registered in the printer: •...
Page 183 Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (macOS) Important • When the message which prevents misprinting is disabled: • The printer starts printing even though the paper settings for printing and the paper information registered to the printer are different.
Page 184: Information About Paper
Information about Paper Media Types You Can Use Paper Load Limit Handling Paper Before Printing on Art Paper Managing Paper Information on Printer Using Media Configuration Tool...
Page 185: Media Types You Can Use
• details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, • Canon paper is not sold by model number. Instead, purchase paper by name.
Page 186: Page Sizes
Note • When using art paper, see • Before Printing on Art Paper. Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. •...
Page 187 ◦ 2L(127x178mm) ◦ ◦ 12"x12"(30x30cm) ◦ ◦ Hagaki ◦ ◦ Hagaki 2 ◦ • manual feed tray • ◦ Letter ◦ ◦ Legal ◦ ◦ 11"x17"(28x43cm) ◦ ◦ 17"x22"(43x56cm) ◦ ◦ A4 ◦ ◦ A3 ◦ ◦ A3+ ◦ ◦ A2 ◦...
Page 188: Media Types You Cannot Use
Perform Long-form Printing (Windows) Perform Long-form Printing (macOS) Paper Weight / Thickness You can use paper in the following weight/thickness ranges. * Do not use paper heavier or thicker than this, as it could jam in the printer. • top feed •...
Page 189: Paper Load Limit
• Page sizes and media types differ depending on the country or region where the paper is sold. For • details on page sizes and media types, access the Canon website. Paper Load Limits of Top Feed and Manual Feed Tray...
Page 190 *2 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity. In this case, load half the amount of paper or less. Note • When using non-Canon genuine specialty paper, load one sheet at a time in the top feed or manual • feed tray.
Page 191: Handling Paper
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print •...
Page 192: Before Printing On Art Paper
Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment).
Page 193 3. To complete the removal of paper dust, brush the paper in the other direction from top to bottom.
Page 194: Settings
Settings Changing Settings from Operation Panel LCD and Operation Panel Setting Items on Operation Panel Setting Administrator Password on Operation Panel Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate...
Page 195: Changing Settings From Operation Panel
Changing Settings from Operation Panel LCD and Operation Panel Setting Items on Operation Panel Setting Administrator Password on Operation Panel...
Page 196: Lcd And Operation Panel
LCD and Operation Panel You can select such functions as maintenance jobs and printer settings in the HOME screen on the LCD. The functions on the HOME screen can be selected by using the button (A) and pressing the OK button (B).
Page 197: Selecting Menus
Displays information about the paper in the top feed. Selecting this item enables you to specify the size and type of paper loaded in the top feed. H: Other menu items Shows maintenance job items or the various printer settings. Selecting Menus Menu item selection procedures depend on the item selected in the HOME screen.
Page 198 Select Pro Platinum by pressing the button, then press the OK button. Select Register by pressing the button, then press the OK button. This registers the paper settings.
Page 199: Setting Items On Operation Panel
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing • settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Maintenance Job management...
Page 200: Various Settings
LAN settings Various settings • Printer settings • ◦ ◦ Security settings ◦ ◦ Print settings ◦ ◦ LAN settings ◦ ◦ Other printer settings ◦ ◦ Language selection ◦ ◦ Firmware update ◦ ◦ Paper-related settings ◦ ◦ Power control ◦...
Page 201: Maintenance
Maintenance This item is displayed on the HOME screen. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Cleaning • Select this to clean the print head. Cleaning the Print Head • Deep Cleaning •...
Page 202 Transporting Your Printer • Head Replacement • Select this to replace the print head. Replacing the Print Head...
Page 203: Job Management
Job management This item is displayed on the HOME screen. Important • In order to use this menu, the setting that uses the administrator password to change settings on the • operation panel needs to be enabled. • The administrator password is required to change the settings if it is enabled to change the settings on •...
Page 204: Lan Settings
LAN settings This item is displayed on the HOME screen. Important • The administrator password is required to change the settings if it is enabled to change the settings on • the operation panel using the administrator password. Wi-Fi Wireless Direct Wired LAN Advanced Wi-Fi...
Page 205 IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 stateless prefix length 3 IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 stateless prefix length 4 IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX:...
Page 206: Wireless Direct
Wireless Direct • See settings • The network settings information of the printer appears when it is connected by the wireless direct. (Some setting items are not displayed depending on the printer settings.) Note • To show or hide the password, select Show password/Hide password in the Wireless Direct •...
Page 207: Wired Lan
• Change password • Changes the password for Wireless Direct. • Connection request confirmation • Selecting ON displays the confirmation screen when a Wi-Fi Direct compatible device is connecting the printer. • 2.4GHz/5GHz Switch • Sets the frequency to use. Wired LAN •...
Page 208 IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX MAC address (Wired LAN) XX:XX:XX:XX:XX:XX Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX XXXXXXXXXXXX ("XX" represents alphanumeric characters.) •...
Page 209 ◦ Enable/disable Bonjour ◦ Selecting Enable allows you to use Bonjour to perform the network settings. ◦ Service name ◦ Specifies the Bonjour service name. Note • You cannot use the same service name as that already used for other LAN connected •...
Page 210: Security Settings
Security settings This item is displayed when you select Printer settings from Various settings on the HOME screen. Important • The administrator password is required to change the settings if it is enabled to change the settings on • the operation panel using the administrator password. •...
Page 211: Print Settings
Print settings This item is displayed when you select Printer settings from Various settings on the HOME screen. • Prevent paper abrasion • Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower print quality. •...
Page 212 ▪ Printed areas ▪ Applies Clear Coating to the margins and the non-white areas in the image. Set this when you want to improve the glossiness of only the image area. ▪ OFF ▪ Prints without performing Clear Coating. Compared to when Clear Coating is performed, the image quality may seem lower or the print surface may be more susceptible to scratches.
Page 213: Other Printer Settings
Other printer settings This item is displayed when you select Printer settings from Various settings on the HOME screen. Important • The administrator password is required to change the settings if it is enabled to change the settings on • the operation panel using the administrator password.
Page 214 • Keyboard layout • Enables to change the keyboard layout. • Ink level monitor • ◦ Timing for ink level notification ◦ Sets the timing of the remaining ink level notification. Selecting Check settings allows you to check the notification timing set for each color.
Page 215: Language Selection
Language selection This item is displayed when you select Printer settings from Various settings on the HOME screen. Changes the language for the messages and menus on the LCD. Important • The administrator password is required to change the settings if it is enabled to change the settings on •...
Page 216: Firmware Update
Firmware update This item is displayed when you select Printer settings from Various settings on the HOME screen. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Important •...
Page 217: Paper-Related Settings
Paper-related settings This item is displayed when you select Printer settings from Various settings on the HOME screen. • Top feed paper settings • Set the paper size and the media type of paper loaded in the top feed. • Manual feed tray paper settings •...
Page 218: Power Control
Power control This item is displayed when you select Printer settings from Various settings on the HOME screen. Allows you to turn on/off the printer automatically to save electricity. In addition, you can specify the time and day to turn it on/off. Important •...
Page 219: Quiet Setting
Quiet setting This item is displayed when you select Printer settings from Various settings on the HOME screen. Enable this function on the printer if you want to reduce the operating noise, such as when printing at night. Important • The administrator password is required to change the settings if it is enabled to change the settings on •...
Page 220: Auto Maintenance Settings
Auto maintenance settings This item is displayed when you select Printer settings from Various settings on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the • operation panel. •...
Page 221: Maintenance Page Size
Maintenance page size This item is displayed when you select Printer settings from Various settings on the HOME screen. Specifies the paper size when you perform maintenance operation (e.g. print head alignment). Select A2, 17 x 22, A4, or Letter-size.
Page 222: Reset Settings
Reset settings This item is displayed when you select Printer settings from Various settings on the HOME screen. You can set the settings back to the default. Important • The administrator password is required to change the settings if it is enabled to change the settings on •...
Page 223 Note • User mode settings restricted by the security policy will not be changed. (Feature settings will not • be returned to the settings prior to security restrictions under the security policy.)
Page 224: Web Service Setup
Registers/Deletes the printer to/from Canon Cloud Printing Center. ◦ Check Web service setup ◦ Make sure whether the printer is registered to Canon Cloud Printing Center. • Issue registration code • In order to link the web service and printer, obtain the registration code from the service origin.
Page 225: Printer Information
Printer information This item is displayed on the HOME screen. • System information • Displays printer's system information. • Error history • Displays the error history. For more on the error code, refer to List of Support Code for Error. •...
Page 226: Setting Administrator Password On Operation Panel
Setting Administrator Password on Operation Panel The administrator password can be set or canceled. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • Web service setup • Security settings •...
Page 227 LCD, Remote UI, and other tools To change the setting using the operation panel of this printer, remote UI or a certain software, the administrator password needs to be entered. 6. Enter new administrator password. Important • When changing the password, the character is limited as follows. •...
Page 228: Changing Printer Settings From Your Computer (Windows)
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Reducing the Printer Noise Changing the Printer Operation Mode...
Page 229: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.
Page 230: Reducing The Printer Noise
Reducing the Printer Noise The quiet mode allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. Quiet Settings 1.
Page 231: Changing The Printer Operation Mode
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Open the Maintenance Tab 2. Check that the printer power is on, and click Custom Settings Custom Settings dialog box opens. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status.
Page 232: Changing Printer's Setting Using Web Browser
Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate...
Page 233: Start Up Remote Ui
Start up Remote UI You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
Page 234: Enter Password
When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer. Note • If you display Remote UI for the first time on your smartphone, tablet, or computer, download the • root certificate, and then register it. Registering Printer's Root Certificate to Web Browser for SSL Communication •...
Page 235 To check the initial password, select Printer information > System information on the printer's operation panel, and select Show password on the displayed screen. The Default password value is displayed on the System information screen. If the administrator password has been changed, the Default password value is not displayed. Default Administrator Password For details on setting password, see Setting Passwords Using Remote...
Page 236: Changeable Setting Items Using Remote Ui
Changeable Setting Items Using Remote UI Note • The item which can be used is different in administrator mode or in standard user mode. • Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information.
Page 237 Note • When you are logging on in administrator mode, you can restrict this function in standard user • mode. Security Set passwords, make settings related to certificates for encrypted communication, and other security settings. System info and LAN settings •...
Page 238: Security
Security • Recommended security settings • Enables to set the recommended security appropriate for your environment. Check the Security Settings Navigator for details on each setting. Set Up/Manage Security • Administrator password setting • Setting Passwords Using Remote UI • Standard user mode settings •...
Page 239 • Export printer settings • Exports the printer security settings. • Security policy • Allows you to set the security policy and check the setting values. Set Up/Manage Security • Encryption settings • Performs settings related to encryption. • Password policy settings •...
Page 240: Lan Settings
LAN settings • Wi-Fi • Enables/Disables Wi-Fi. • Wireless Direct • Enables/Disables Wireless Direct. • Wired LAN • Enables/Disables Wired LAN. • Confirm LAN settings • The LAN setting information is displayed. • Advanced setup • ◦ Set printer name ◦...
Page 241 • To use CHMP for encrypted communication, you need to register the printer's root certificate to • your computer. Registering Printer's Root Certificate to Local Computer for SSL Communication • CHMP is a Canon proprietary protocol. • ◦ DRX settings ◦...
Page 242: Setting Passwords Using Remote Ui
Setting Passwords Using Remote UI Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. Setting Administrator Password Setting Standard User Password Note...
Page 243 Operation panel/Remote UI/other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, the Remote UI, or some software. 6. Enter password and select OK. Important • The following character restrictions apply to the password: •...
Page 244: Registering Printer's Root Certificate To Web Browser For Ssl Communication
Registering Printer's Root Certificate to Web Browser for SSL Communication If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
Page 245 Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed. 11. Make sure that thumbprint on Security Warning screen matches printer's thumbprint. To display the printer's root certificate thumbprint in Root cert.
Page 246 6. If fingerprint of certificate detail information matches printer's thumbprint, display information on certificate from the menu or by double-clicking the certificate, and select Always Trust on Trust. The root certificate registration is completed. Note • If a password is set on your device, entering a password may be required. •...
Page 247 4. If thumbprint of certificate information screen matches printer's thumbprint, select OK. The root certificate registration is completed. If the message to warn you that the secure connection is not guaranteed appears when you select Log in on Remote UI after registering the root certificate, restart the web browser. The message will not appear on the web browser.
Page 248: Registering Printer's Root Certificate To Local Computer For Ssl Communication
Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer.
Page 249 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8. Select Trusted Root Certificate Authorities. 1.
Page 250 Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key. 2. Select Yes on displayed screen. 3. Select Add/Remove Snap-in from File menu. The Add or Remove Snap-ins screen appears. 4.
Page 251 Open the Printing preferences, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3. Select Download. 4. Select Save. Importing Certificate 1. Open Certificate Import Wizard. 1. On the left window, open Trusted Root Certificate from Certificate on Console Root. 2.
Page 252 2. Check registered certificate. Make sure the imported certificate name is displayed on the list. Note • Make sure you can see the registered certificate from Current user by creating the Current • user snap-in. Note • When you finish Microsoft Management Console, a message asking you whether to save the console •...
Page 253 Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the printer. To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), select Printer information on the HOME screen of the operation panel, and then select System information.
Page 254: Checking Printer's Ip Address
Generating Server Certificate When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Generating Server Certificate Checking Generated Server Certificate Important •...
Page 255 • Key algorithm • Specify the signature algorithm and key information. • Specify the expiration date. • Enter the date you generated the server certificate on Valid from. Enter the date the server certificate expires on Valid to. • Enter the common name. •...
Page 256: Network Setting
Network Setting Printer Connection Methods Wi-Fi Connection Wireless Direct Connection Wired Connection USB Connection Default Network Settings Another Printer Found with Same Name Printing Network Settings Countermeasures against Unauthorized Access Network Status and Troubleshooting Checking Printer Connection Status Using Wi-Fi Connection Assistant Sharing the Printer on a Network (Windows) Setting Up a Shared Printer Restrictions on Printer Sharing...
Page 257: Printer Connection Methods
Printer Connection Methods 4 connection methods are available on the printer. • • Wi-Fi Connection • • Wireless Direct Connection • • Wired Connection • • USB Connection The printer cannot use a wired LAN connection simultaneously with a Wi-Fi or wireless direct connection. When connecting another device while the devices are already connected to the printer, connect using a method other than the above.
Page 258 Restrictions Important • If you connect a device connected to the Internet via a wireless router to the printer that is in the wireless direct, the connection between the device and wireless router will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device.
Page 259: Wi-Fi Connection
Wi-Fi Connection Important • If printer is performing cleaning, print head alignment, or other processes, wait for the process to finish, • before starting setup. Note • Refer to the following notes when connecting to Wi-Fi. • Notes on Wi-Fi Connection 1.
Page 260 4. Select Wi-Fi setup. 5. Select a connection method below. Easy wireless connect Set wireless router information to the printer directly from a device (such as a computer), without operating the wireless router Easy wireless connect may take some time. Internet connection may become temporarily unavailable during setup.
Page 261 WPS (PIN Code) Connection A wireless connection can also be set up by using the WPS PIN code method...
Page 262: Wps Connection
WPS Connection 1. Select WPS (Push button method). 2. Press the OK button. 3. Press and hold the WPS button on the wireless router. Note • For more on pressing the WPS button, see the wireless router manual. 4. Press the OK button on the printer within 2 minutes. 5.
Page 263 6. Press the HOME button. The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation. Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup.
Page 264: Wps (Pin Code) Connection
WPS (PIN Code) Connection 1. Select Other connection types. 2. Select WPS (PIN code method). 3. Follow the on-screen instructions on a computer to set a PIN code on the wireless router. 4. When the screen on the below appears, press the OK button.
Page 265 5. Press the HOME button. The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation. Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup.
Page 266: Manual Connect
Manual connect 1. Select Manual connect. 2. Select your wireless router. If you select a Wi-Fi router name, proceed to step 8 and continue with the settings. If you select "Directly enter the wireless router name", proceed to step 3 and continue with the settings.
Page 267 If you don't know your wireless router name, see the wireless router manual or contact its manufacturer. 5. After entry, select OK on the keyboard. 6. Make sure the wireless router name (SSID) is correct. 7. Press the OK button. 8.
Page 268 9. Press the OK button. 10. Enter the password. Text entry is case-sensitive. If you don't know the password for your wireless router, see the wireless router manual or contact its manufacturer. 11. After entry, select OK on the keyboard. 12.
Page 269 13. When the screen on the below appears, press the OK button. 14. Press the HOME button. The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation. Windows Click ) on the...
Page 270 macOS Click on the Dock at the bottom of the screen, and follow the on- screen instructions to proceed with setup.
Page 271: Easy Wireless Connect
Easy wireless connect 1. Select Easy wireless connect. 2. Select Start. 3. When the printer preparation is complete, the screen below appears. 4. Return to the application software and proceed with the setup. Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup.
Page 272 macOS Click on the Dock at the bottom of the screen, and follow the on- screen instructions to proceed with setup.
Page 273: Wireless Direct Connection
Wireless Direct Connection You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) •...
Page 274 Note • If the QR code cannot be read, press the Back button in the screen displayed QR code and • connect the printer from Connect to smartphone > Others. • Android device • 1. Select QR Code. 2. Scan the displayed QR code with the Android device in one of the following ways. ◦...
Page 275 Make sure the name on the operation panel is the same as that of your wireless communication device and select Yes. You can print from your smartphone or tablet by installing the App. Download it from App Store and Google Play. For iOS device For Android device Changing Wireless Direct Setting...
Page 276 1. Select Auto update. 2. Select Yes. You can check the updated setting. Note • To show the password, select Show password. To hide the password, select Hide • password. • Change password • Change the password for Wireless Direct. ◦...
Page 277 Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the • device.
Page 278: Wired Connection
Wired Connection Important • If printer is performing cleaning, print head alignment, or other processes, wait for the process to finish, before starting setup. Note • Refer to the following for notes when connecting to a wired LAN. • Notes on Wired Connection 1.
Page 279 5. Select LAN settings on the HOME screen. 6. Select Wired LAN. 7. Select Enable/disable Wired LAN. 8. Select Enable.
Page 280 9. Press the HOME button. The network connection setup is now complete. Once connection is complete, appears on the screen. If performing setup with software, return to the software and proceed with the installation. Windows Click ) on the taskbar at the bottom of the screen, follow the on-screen instructions to proceed with setup.
Page 281: Usb Connection
USB Connection Connect the printer to a computer using a USB cable. What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer.
Page 282: Default Network Settings
XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout settings 15 minutes Enable/disable Bonjour Enable Service name Canon ModelName LPD settings Enable RAW settings Enable LLMNR settings Enable Wi-Fi DRX settings Enable Wired LAN DRX settings Enable ("XX" represents alphanumeric characters.) * Default value depends on printer.
Page 283 2.4GHz/5GHz Switch 2.4GHz *1 "ab" is specified at random and "XX" represents last two digits of printer's wireless MAC address. "YY" is alphanumeric, and "NNNN" means your printer model. *2 The password is specified automatically when the printer is turned on for the first time.
Page 284: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...
Page 285: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Items to Prepare 5 sheets of A4 or Letter-sized plain paper 1.
Page 286: Countermeasures Against Unauthorized Access
Countermeasures against Unauthorized Access This section describes countermeasures against an unauthorized access to the printer from outside. When you use the printer via a network or you are an administrator, we recommend you read this section before using the printer. Four countermeasures below can be helpful against an unauthorized access.
Page 287 Restrict Communication Using Firewall or Wi-Fi Router Firewall is a system which prevents an unauthorized access from an external network user to protect an inhouse network against attack or intrusion. Firewall enables your network to be protected against an unauthorized access by restricting a communication from the specific external IP address which seems to have a risk.
Page 288: Network Status And Troubleshooting
Network Status and Troubleshooting Check the network status referring to LAN setting information on the LCD. Printing Network Settings Network Status What to Do Connected normal- 1. If you are unable to print, check the items below: • whether the computer is connected to Wi-Fi If you are unable to •...
Page 289 Cannot connect to Check the status of the printer, network devices (e.g. wireless router), or smartphone/tablet. the specified net- • If they are turned off, turn them on. work. • Make sure wireless signal is strong. • Monitor signal status and move the printer and wireless router as necessary. •...
Page 290: Sharing The Printer On A Network (Windows)
Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...
Page 291: Setting Up A Shared Printer
Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Display the Devices and Printers window Select the Control Panel ->...
Page 292 Note • If the printer server is 32-bit, specify it as "xxxxxxx3.INF". If it is 64-bit, specify it as "xxxxxxx6.INF". 8. Select the printer to be used, and click Next. Note • If an error message is displayed, select the other printer. 9.
Page 293: Restrictions On Printer Sharing
• If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...
Page 294: Maintenance
Maintenance Adjustments for Better Print Quality Maintenance Procedure Checking for Nozzle Clogging Cleaning the Print Head Deep Print Head Cleaning Performing the System Cleaning Adjustment to Straighten Lines and Align Colors Color Management Replacing Consumables Replacing Ink Tanks Checking Ink Level Replacing the Print Head Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity...
Page 295 Other Maintenance Relocating Your Printer Transporting Your Printer Reinstalling the Printer Firmware update...
Page 296: Adjustments For Better Print Quality
Adjustments for Better Print Quality Maintenance Procedure Checking for Nozzle Clogging Cleaning the Print Head Deep Print Head Cleaning Performing the System Cleaning Adjustment to Straighten Lines and Align Colors Automatic Adjustment to Straighten Lines and Align Colors Manual Adjustment to Straighten Lines and Align Colors Color Management Managing Colors Performing Color Calibration...
Page 297: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink •...
Page 298 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply. Step4 From the printer Deep Print Head Cleaning From the computer Cleaning the Print Heads (Windows) Cleaning the Print Heads (macOS) If the problem is not resolved after performing step 4: Perform the system cleaning.
Page 299: Checking For Nozzle Clogging
Checking for Nozzle Clogging If the print is blurred or has different color threading, print a nozzle check pattern to see if each nozzle of the print head is not clogged. Note • You can also check for nozzle clogging from your computer. •...
Page 300 5. Select Yes. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD. 6. Check the print result. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present E: Number of sheets printed so far...
Page 301 If pattern C has no missing lines in all three groups and pattern D has no horizontal streaks (A): Cleaning is not required. Select All A, then press the OK button. Confirm the message, then press the OK button. The screen will return to the Maintenance screen. If pattern C has missing lines in any of the three groups or pattern D has horizontal streaks (B): The cleaning is required.
Page 302: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Important •...
Page 303: Select Cleaning
Open the output tray extension gently, then pull out the paper output support. 3. Select Maintenance on the HOME screen. 4. Select Cleaning. The confirmation screen will appear. 5. Select Yes. The printer starts cleaning the print head. Do not perform any other operations until the printer completes the cleaning of the print head. The pattern print confirmation screen will appear.
Page 304 E: Number of sheets printed so far Note • Because CO ink is colorless, its pattern is printed over the MBK ink pattern. Check for horizontal • streaks (F) in the dark gray bands of the pattern. 8. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.
Page 305 Deep Print Head Cleaning...
Page 306: Deep Print Head Cleaning
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 307 Open the output tray extension gently, then pull out the paper output support. 3. Select Maintenance on the HOME screen. 4. Select Deep Cleaning. The confirmation screen will appear. 5. Select Yes. The printer starts cleaning the print head deeply. Do not perform any other operations until the printer completes the deep cleaning of the print head.
Page 308 A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present E: Number of sheets printed so far Note • Because CO ink is colorless, its pattern is printed over the MBK ink pattern. Check for horizontal • streaks (F) in the dark gray bands of the pattern.
Page 309: Performing The System Cleaning
Performing the System Cleaning If print quality is not improved by deep cleaning of the print head, perform system cleaning. System cleaning consumes a great amount of ink. Frequent system cleaning can rapidly consume ink, so perform system cleaning only when necessary. Important •...
Page 310 5. Select Yes. The printer starts system cleaning of the print head. Do not perform any other operations until the printer completes system cleaning of the print head. The pattern print confirmation screen will appear. 6. Check message and select Yes. The nozzle check pattern will be printed.
Page 311 If the problem is not resolved after performing system cleaning, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, print head replacement may be required. Replacing the Print Head...
Page 312: Adjustment To Straighten Lines And Align Colors
Adjustment to Straighten Lines and Align Colors Automatic Adjustment to Straighten Lines and Align Colors Manual Adjustment to Straighten Lines and Align Colors...
Page 313: Automatic Adjustment To Straighten Lines And Align Colors
Automatic Adjustment to Straighten Lines and Align Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Choose from Auto or Manual for adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto.
Page 314 7. Open the paper output tray gently. Open the output tray extension, then pull out the paper output support. 8. Press the OK button. The print head alignment sheet will be printed and the print head position will be adjusted automatically. 9.
Page 315: Manual Adjustment To Straighten Lines And Align Colors
Manual Adjustment to Straighten Lines and Align Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Normally, execute Auto. Automatic Adjustment to Straighten Lines and Align Colors However, when printing on special paper or if printing is not improved after Auto, try Manual.
Page 316 8. Press the OK button. The print head alignment pattern is printed. 9. When the message "Did the patterns print correctly?" appears, confirm that the pattern is printed correctly, select Yes. 10. Confirm the message, then press the OK button. The input screen for the head position adjustment values will appear.
Page 317 A: Vertical straight lines B: Warped vertical straight lines 12. Repeat this procedure until you finish inputting a pattern number in all columns, select OK, then press the OK button. If a message is displayed on the screen, follow the directions in the message. 13.
Page 318: Color Management
Color Management Managing Colors Performing Color Calibration Adjustment Types of Color Calibration...
Page 319: Managing Colors
Managing Colors Color management (color calibration) corrects for variations in color tones due to differences between printers and aging, and obtains continuously stable corrected color tones. The color tones of this printer can be corrected by executing color calibration. If you have multiple printers, you can make the color tones of the printers the same by executing color calibration on each of the printers.
Page 320 Using Paper Other Than Canon Genuine Paper To execute color calibration for paper other than Canon genuine paper, you must create and register dedicated media information. To register this media information, use Media Configuration Tool. See the following for details.
Page 321: Performing Color Calibration
Performing Color Calibration Color calibration improves color consistency by compensating for slight differences in how color appears when printing due to individual variations or aging among the printers. Executing color calibration will print a test pattern (built into the printer) that is then read automatically by the printer.
Page 322: Other Menu Items
4. Select Yes. The paper settings screen will appear. Specify Page size and Type for the paper to be used, select Settings, then press the OK button. For details, see Media Type and Adjustment Type. 5. Load a single sheet of paper specified in step 4 in the top feed. Important •...
Page 323: Adjustment Types Of Color Calibration
Adjustment Types of Color Calibration Adjustment Types of Color Calibration Color calibration allows you to adjust colors for each media type. There are two adjustment types: common calibration and unique calibration. The appropriate type depends on the media type being used. For details on whether or not color calibration can be executed and the adjustment types for various types of paper, see Media Type and Adjustment...
Page 324 Example: Execute color calibration with the default settings The following describes adjusting media types A to D. A, B and D use common calibration, and C uses unique calibration. • First: Execute color calibration with media type A (categorized as common calibration) •...
Page 325 Media Type and Adjustment Type Media Name <Model No.> Color Calibration Adjustment Type Photo Paper Pro Platinum <PT-101> Common calibration Photo Paper Plus Glossy II <PP-201/PP-208/PP-301> Photo Paper Plus Semi-gloss <SG-201> Photo Paper Pro Luster <LU-101> Photo Paper Pro Premium Matte <PM-101> Premium Fine Art Smooth <FA-SM1>...
Page 326: Replacing Consumables
Replacing Consumables Replacing Ink Tanks Checking Ink Level Replacing the Print Head Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity...
Page 327: Replacing Ink Tanks
Replacing Ink Tanks In case of cautions or errors concerning remaining ink level, an error message will appear on the LCD to inform you of the error. Check the message and replace the ink tank if necessary. Note • If print results become faint or white streaks appear despite sufficient ink levels, see •...
Page 328 4. Remove the ink tank to be replaced. To remove the ink tank, push the mark (PUSH) in front of the ink tank. Important • Do not place the removed ink tanks with the ink supply portion down. Ink on the ink supply •...
Page 329 • Do not touch the metallic parts or other parts inside the printer. • • Do not touch other parts besides the ink tanks. • • Handle the ink tank carefully to avoid staining of clothing or the surrounding area. •...
Page 330 Important • Do not touch the contact (A) or joint (B) of the ink tank. • 7. Insert the new ink tank straight into the slot. Make sure that the position of the ink tank matches the label. 8. Firmly push the mark (PUSH) in front of the ink tank to secure it. After installing the new ink tank, the corresponding ink lamp indication on the LCD comes on.
Page 331 Important • Ink tanks are designed so that they cannot be inserted in incorrect locations. Be sure to install • the ink tank in its correct location. • You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks. •...
Page 332 • Once an ink tank has been installed, do not remove it from the printer and leave it out in the open. • This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.
Page 333: Checking Ink Level
Checking Ink Level You can check the remaining amount of ink on the LCD. 1. Select the ink status display area on the HOME screen. LCD and Operation Panel 2. Check the ink status. When the ink level is low, is displayed above the ink level on the LCD, and is displayed when ink runs out.
Page 334 • Select Ink model no. > Order ink now for information on where to purchase ink. •...
Page 335: Replacing The Print Head
Replacing the Print Head If the LCD indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head. Precautions When Handling Print Head Take the following precautions when handling the print head.
Page 336 Important • Your hands may become dirty during print head replacement. Use the gloves provided in the box with • the new print head for replacement. Note • Prepare a new ink tank when ink levels are low. • • Prepare a new maintenance cartridge when the remaining capacity of the maintenance cartridge is •...
Page 337 Important • While ink is being drawn in, always follow the precautions below. Otherwise, drawing in may be • interrupted and started over again, causing the printer to consume more ink. Do not unplug the printer to turn off the power. Do not open the tank cover.
Page 338 7. Remove the print head by the handle (G). Important • Never touch metal contacts (H) of the print head holder. Also, do not allow any dirt to adhere to • the metal contacts of the print head holder. This may damage the printer. Note •...
Page 339 8. Open the package containing a new print head. Take the head case out of the package and remove the tape. 9. Lift the print head by the handle and remove right and left protective caps (I). Important • Always hold the print head by the handle. Never touch the nozzles (J) or metal contacts (K). •...
Page 340 • The print head contains ink to protect the nozzles. We recommend removing protective cap as • you hold it over the head case that contained the print head or otherwise keeping it safely out of the way to avoid spilling ink and staining your clothes or the surrounding area. If ink accidentally spills, wipe off the ink with a dry cloth.
Page 341 13. Close the top cover. The printer now fills with ink. This takes about 16 to 17 minutes. After the printer is filled, the confirmation screen appears. Follow the directions in the message on the LCD to adjust print head position. Important •...
Page 342: Replacing The Maintenance Cartridge
Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
Page 343 7. Push up the lock lever (A) with your finger. 8. Remove the maintenance cartridge. Note • Dispose of the used maintenance cartridge in accordance with local regulations. 9. Insert the new maintenance cartridge straight into the slot. Align the four corners of the maintenance cartridge with the slot as shown in the figure below.
Page 344 Important • Do not touch the terminal (B) of the maintenance cartridge. • 10. Push down the lock lever (A) to lock the maintenance cartridge. 11. Close the maintenance cover.
Page 345: Checking The Remaining Maintenance Cartridge Capacity
Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the LCD. 1. Select Maintenance on HOME screen. 2. Select Maintenance cartridge info. If the LCD indicates to replace the maintenance cartridge, replace the maintenance cartridge.
Page 346: Cleaning The Printer
Cleaning the Printer Cleaning the Printer Exterior Cleaning Paper Feed Rollers Performing Bottom Plate Cleaning...
Page 347: Cleaning The Printer Exterior
Cleaning the Printer Exterior Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. •...
Page 348: Cleaning Paper Feed Rollers
Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Page 349 After cleaning the paper feed roller parts with a cotton swab, turn on the power, then clean the paper feed roller from the operation panel again. If the problem is not resolved after cleaning the paper feed roller, contact the service center.
Page 350: Performing Bottom Plate Cleaning
Performing Bottom Plate Cleaning Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a single sheet of A3 size plain paper* * Be sure to use a new piece of paper.
Page 351 Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. • If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. Important •...
Page 352: Performing Maintenance Functions From Your Computer (Windows)
Performing Maintenance Functions from Your Computer (Windows) Maintenance Tab Description Cleaning the Print Heads Printing a Nozzle Check Pattern...
Page 353: Other Maintenance
Other Maintenance Relocating Your Printer Transporting Your Printer Reinstalling the Printer Firmware update...
Page 354: Relocating Your Printer
Relocating Your Printer Observe the following precautions when moving the printer in its horizontal orientation from its place of installation. Important • Do not tilt the printer or turn it on its side or upside down. Doing so may cause ink to leak during •...
Page 355: Transporting Your Printer
Transporting Your Printer Do not tilt the printer or turn it on its side or upside down. Doing so may cause ink to leak during relocation. If you can transport the printer in its horizontal orientation: Packing Your printer If the printer may tilt during transport: Important •...
Page 356 Important • If the space in the maintenance cartridge is almost used up, a message prompting you to • replace the maintenance cartridge is displayed. Follow the directions in the message to replace the maintenance cartridge. • While ink is being ejected, always follow the precautions below. Otherwise, ink ejection may be •...
Page 357 3. Retract the paper output support, then close the output tray extension and the paper output tray. 4. Close the top feed or the manual feed tray. To close the top feed, retract the paper support extension, then close the paper support. To close the manual feed tray, retract the paper support extension and the paper support.
Page 358: Reinstalling The Printer
Reinstalling the Printer Reinstalling Your printer When the preparations to transport have been done and the printer was transferred, follow the procedure below. Important • During reinstallation, a great amount of ink is consumed since ink is loaded into the printer or inside •...
Page 359 • During reinstallation preparation, always follow the precautions below. Otherwise, reinstallation • preparation may be interrupted and started over again, causing the printer to consume more ink. Do not unplug the printer to turn off the power. Do not open the tank cover. Do not open the maintenance cover.
Page 360: Firmware Update
Firmware update Important • When you use this function, make sure the printer is connected to the Internet. • • The administrator password is required to change settings if it is enabled for changing settings using the • operation panel. Using Operation Panel 1.
Page 361: Frequently Asked Questions
Frequently Asked Questions Problems with the Printing Quality Unevenness, Banding, Faint Printing is faint/Streaks Banding in different colors occurs/Colors in printed images are uneven dirt Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl Back of Paper Is Smudged colors are inaccurate Printed colors are inaccurate Documents are printed in monochrome...
Page 362: General Faq
Line Lines Are Misaligned/Distorted Others Lines Incomplete or Missing (Windows) Images Incomplete/Cannot Complete Printing Vertical Line Next to Image General FAQ When Error Occurred Printer Connection Methods Solve Network Troubles with The Printer's Diagnostic Functions Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Printer Does Not Print Failed to Printer Driver Installation (Windows) Search by Category...
Page 363 Printing Stops Default Printer Keeps Changing (Windows) Change to Offline (Windows)/Cannot Communicate (Windows) No Ink Level Appears in Canon IJ Status Monitor (Windows) Paper is not Fed or Ejected Properly What to Do When Paper Is Jammed Printer Does Not Pick up or Feed the Paper/"No Paper" Error...
Page 364: Problems With The Printing Quality
Problems with the Printing Quality Printing is faint/Streaks Banding in different colors occurs/Colors in printed images are uneven Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl Back of Paper Is Smudged Printed colors are inaccurate Documents are printed in monochrome Lines Are Misaligned/Distorted Lines Incomplete or Missing (Windows) Images Incomplete/Cannot Complete Printing...
Page 365: Printing Is Faint/Streaks
Printing is faint/Streaks Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Page 366 Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing. Is the reverse side of the paper being used for printing? Check 3 Print on the printing surface.
Page 367: Banding In Different Colors Occurs/Colors In Printed Images Are Uneven
Banding in different colors occurs/Colors in printed images are uneven Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Page 368 Make sure appropriate print quality is selected (see list above). Check 2 Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing. Is the Print head nozzle blocked? Check 3 Print a test pattern to check the nozzles and see if they are clogged.
Page 369: Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl
Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Page 370 Make sure you are using the right paper for what you are printing. To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Media Types You Can Use Correct curl before loading paper.
Page 371 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. • Follow the instructions below to curl the paper outward up to 0.1 in.
Page 372 Do not print outside recommended printing area. Check 8 If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper. Resize the document using application software. Print Area Is paper feed roller dirty? Check 9 Clean paper feed roller.
Page 373: Back Of Paper Is Smudged
Back of Paper Is Smudged Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Page 374 Note • During borderless printing, duplex printing, or too much printing, ink may stain the inside of the printer. •...
Page 375: Printed Colors Are Inaccurate
Printed colors are inaccurate Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Page 376 Checking for Nozzle Clogging Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the LCD menu to a • setting other than Disable. Auto maintenance settings Has color been adjusted in the printer driver? Check 4 Follow the steps below to adjust color settings.
Page 377 Performing Color Calibration Did you make a different selection in Select Your Place of Residence in the Check 9 Media Configuration Tool when reinstalling the printer driver? Changing the region selection of the Media Configuration Tool deletes the region-specific paper information originally registered on the printer before installation.
Page 378: Documents Are Printed In Monochrome
Documents are printed in monochrome Is the Black and White Photo Print check box set on in the printer driver? Check 1 • Windows • Clear the Black and White Photo Print check box in the Basic Settings sheet of the printer driver, and then redo the printing.
Page 379: Lines Are Misaligned/Distorted
Lines Are Misaligned/Distorted Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Page 380 Note • If the problem is not resolved after performing the print head alignment, perform print head alignment • manually. Manual Adjustment to Straighten Lines and Align Colors Increase print quality and try printing again. Check 4 Increasing the print quality using the printer driver may improve the print result.
Page 381: Lines Incomplete Or Missing (Windows)
Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check 1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Are you trying to print a large data file? (Windows) Check 2 If you are trying to print a large data file, printing may not be performed properly due to missing print data.
Page 382: Images Incomplete/Cannot Complete Printing
Images Incomplete/Cannot Complete Printing If the printing of photos, images, stops in the middle of printing and cannot be printed to the end, check the following items. Select setting not to compress printing data (Windows). Check 1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved.
Page 383: Vertical Line Next To Image
Vertical Line Next to Image Do page size and media type settings match size and type of loaded paper? Check If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Page 384: Cannot Configure Network Settings
Cannot Configure Network Settings Message Appears on Computer During Setup Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) "Failed to connect to the wireless router." Appears Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Privacy Separator/SSID Separator/Network Separation Function Setting Up Using Smartphone/Tablet...
Page 385: Message Appears On Computer During Setup
Message Appears on Computer During Setup Screen to Enter Password Appears During Setup (Windows) Encryption Settings Screen Appears When Wireless Router Selected (Windows) "You have connected the printer to the non encrypted wireless network" Appears Screen to Enter Password Appears During Setup (Windows) If the printer is set up for use with a network and an administrator password has been set, a screen asking you to enter the password appears.
Page 386 Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party.
Page 387: Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via Usb)
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check 1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 388 After restarting, install the latest printer driver downloaded in step 1. Important • When installing the printer driver, make sure you select the correct printer name. • • For Windows: • To restart your computer, choose Restart instead of Shut down.
Page 389: Failed To Connect To The Wireless Router." Appears
"Failed to connect to the wireless router." Appears Each time you perform each check, select OK on the error screen to clear the error and set up the printer again. When Security Type is WPA/WPA2/WPA3 When Security Type is set to Disable When Security Type is WPA/WPA2/WPA3 Check the password entered for the wireless router is correct.
Page 390 If it is already turned on, turn it off, and then turn it back on. Do not proceed to the next screen of this guide until the power is turned on. The connection to the wireless router will be temporarily disabled.
Page 391: Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When wireless router is replaced or router settings are changed, the network settings of your computer, smartphone/tablet or printer must be reconfigured according to the new wireless router. Check if your computer or smartphone/tablet can be connected to Internet Check 1 through the new wireless router.
Page 392 For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure the computer and the wireless router can communicate with each other under this setting. If filtering MAC addresses or IP addresses at wireless router, check Check 2 that MAC addresses or IP addresses for computer, network device, and printer are registered.
Page 393: Privacy Separator/Ssid Separator/Network Separation Function
Privacy Separator/SSID Separator/Network Separation Function If a privacy separator, SSID separator, or Network separation function is enabled on the wireless (mobile) router, you cannot perform setup. Before performing setup, disable these functions. For the procedure, refer to your wireless (mobile) router's instruction manual or visit the manufacturer's website.
Page 394: Setting Up Using Smartphone/Tablet
Setting Up Using Smartphone/Tablet Refer to Set Up and set up. Set Up Note • If you have a computer, you can set up the printer on the computer more easily.
Page 395: Cannot Find Printer On Network
Cannot Find Printer on Network Cannot Find Printer on Network Searching Printer by IP Address or Host Name During Setup...
Page 396: Cannot Find Printer On Network
Cannot Find Printer on Network In the following cases, set up the printer again. • When you buy a new computer or wireless router • • When you change the settings on your wireless router • • When the connection method (Wi-Fi / USB) of the printer is changed •...
Page 397 If printer is not turned on, turn on the power. If the printer is on, turn it off and on again. Proceed once you complete checking the power status above. Check PC network connection. Check 2 If your computer and network devices (wireless router, etc.) are fully configured, your computer is ready to connect to the network.
Page 398 is displayed. indicates that the wireless router and the printer are not connected. Check the setting of printer. Reconsider the location of the wireless router and the printer in the next check. only is displayed The printer is not set to use Wi-Fi. Select on HOME screen >...
Page 399 Make sure security software's firewall is off. Check 1 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 400 Solve Network Troubles with The Printer's Diagnostic Functions...
Page 401: Searching Printer By Ip Address Or Host Name During Setup
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Detect Printer screen, the Start Printer Connection screen appears. The Windows screen is used as an example above. Clicking Search By IP Address allows you to search for a printer by specifying the IP address or host name of the printer.
Page 402 Select one of the methods below. The Windows screen is used as an example above. A: Search by IPv4 address Select to search for printers by IPv4 address. B: Search by IPv6 address Select to search for printers by IPv6 address. C: Search by host name Select to search for printers by host name.
Page 403 4. Select TCP/IP settings. • If you specify IPv4 address: • 1. Select IPv4. 2. Select IP address. 3. Select Manual setup. Selecting Auto setup specifies the IP address automatically. 4. Select Yes on the displayed screen. 5. Enter IP address. 6.
Page 404 • If a firewall message appears: • If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, return to setup and follow the instructions on the screen.
Page 405: Cannot Print Over Network
Cannot Print over Network Cannot Print from Smartphone/Tablet Cannot Print Using AirPrint...
Page 406: Cannot Print Using Airprint
Cannot Print Using AirPrint Make sure printer is turned on. Check 1 Turning the Printer On and Off If the printer is turned on, cycle the power switch, and then check whether the issue is resolved. Make sure printer is registered to your computer. Check 2 Make sure printer is connected by LAN to same group of networks (same Check 3...
Page 407: Cannot Print From Smartphone/Tablet
Cannot Print from Smartphone/Tablet If you cannot Print from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-Fi Cannot Connect to Printer through Wireless Direct Note •...
Page 408 To check the current network settings of the printer, print out the network settings information or use the operation panel to display it. ◦ Display on the operation panel of the printer. ◦ LAN settings ◦ Print the network settings. ◦...
Page 409 Note • If the web page cannot be printed using an Android device, it may be possible to print it by changing • Wireless Direct connection. Wireless Direct Connection Cannot Connect to Printer through Wireless Direct If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following. Check power status of printer and device (e.g.
Page 410 LAN settings • Print the network settings. • Printing Network Settings Check that printer is not placed too far away from device. Check 6 If the distance between the printer and the device is too far, wireless communication becomes poor. Place the printer and the device close to each other.
Page 411: Network Connection Problems
Network Connection Problems Network Settings and Common Problems Solve Network Troubles with The Printer's Diagnostic Functions Switching Printer's Connection to Network or Devices Network Key (Password) Unknown Checking Wireless Router SSID/Key Checking Network Information Restoring Printer's LAN Settings to Defaults Cannot Connect Smartphone/Tablet to Wireless Router Checking Wireless Router Network Name (SSID) for Smartphone/Tablet...
Page 412: Network Settings And Common Problems
Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup Cannot Print or Connect Cannot Print from Smartphone/Tablet Cannot Print Using AirPrint...
Page 413: Solve Network Troubles With The Printer's Diagnostic Functions
Solve Network Troubles with The Printer's Diagnostic Functions • If the printer and wireless router are connected or the printer and computer are connected by USB cable • but you cannot print: Change to Offline (Windows)/Cannot Communicate (Windows) • In other cases than above: •...
Page 414 Check that security software's firewall is off. Check 1 A message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set the security software to always allow access. Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is the firewall setting.
Page 415 Is printer set to obtain an IP address automatically, or is wireless router Check 1 requesting manual addressing? Refer to the wireless router's manual to enable DHCP (auto-acquisition) settings on the wireless router or to set a valid IP address on the printer. When you set printer's IP address manually, correct IP address may not be Check 2 set.
Page 416 In case of Wi-Fi connection, check if computer that can be accessed by Check 5 wireless router is restricted. The wireless router settings may be limiting the number of devices that can be connected at the same time. Remove or relax the restrictions. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer.
Page 417 Note • In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items. Too many clients are connected. Wireless Direct does not allow more than 5 devices to be connected. If you want to connect additional devices to the printer, unplug any devices that are not in use before adding them.
Page 418 Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. For Windows: Starting Up Wi-Fi Connection Assistant For macOS: Starting Up Wi-Fi Connection Assistant Cannot Connect to Printer through Wireless Direct Check the following items Check power status of printer and other devices (e.g.
Page 419 LAN settings • Print the network settings. • Printing Network Settings Check that Wireless Direct password set for printer is entered correctly. Check 5 To check the password specified for the printer, display it using the operation panel of the printer or print out the network settings information of the printer.
Page 420: Switching Printer's Connection To Network Or Devices
Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer, changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection method. 1.
Page 421 ◦ For macOS: ◦ Refer to Setup Guide and redo setup.
Page 422: Network Key (Password) Unknown
Network Key (Password) Unknown Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. •...
Page 423 Enter the Wi-Fi password configured on the wireless router. AES (secure encryption) is selected automatically as the dynamic encryption method. For details, see If WPA/WPA2/WPA3 Details Screen Appears. Note • For the secure encryption supported by this printer, see "Network Specifications". •...
Page 424: Checking Wireless Router Ssid/Key
Checking Wireless Router SSID/Key The position where the SSID/Key of a wireless router is written differs depending on the manufacturer. For details, refer to your wireless router's instruction manual or visit the manufacturer's website. Note • Some wireless routers distinguish network names (SSIDs) by the last alphanumeric character according •...
Page 425: Checking Network Information
Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon Wi-Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC Address of your computer, follow the instructions below.
Page 426 3. Click Details to check the IP Address. The IP Address of your computer appears. To check the MAC Address, click Hardware. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. •...
Page 427 Checking Network Setting Information To check the printer's network settings information, display it using the operation panel of the printer or print it out. • Display on the operation panel. • LAN settings • Print the network settings. • Printing Network Settings...
Page 428: Restoring Printer's Lan Settings To Defaults
Restoring Printer's LAN Settings to Defaults Important • Initialization erases all network settings on the printer, making printing/scanning operation from a • computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, refer to "Setup Guide"...
Page 429: Cannot Connect Smartphone/Tablet To Wireless Router
Cannot Connect Smartphone/Tablet to Wireless Router Is the Wi-Fi antenna displayed on your smartphone/tablet? Check • Example (iOS device): • • Example (Android device): • If the antenna is not displayed, your device's wireless function is disabled. Enable Wi-Fi on your device and connect it to a wireless router.
Page 430: Checking Wireless Router Network Name (Ssid) For Smartphone/Tablet
Checking Wireless Router Network Name (SSID) for Smartphone/ Tablet Check it from the setting screen of your smartphone/tablet. • Example (iOS device): • • Example (Android device): • For details on how to display the setting screen, refer to your device's instruction manual or visit the manufacturer's website.
Page 431: Printer Problems
Printer Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems LCD Is Off Printer Status Monitor Not Displayed (Windows) Messages advising to check the maintenance cartridge are not cleared Warning Message is Displayed When Performing Color Calibration Updating Printer Firmware...
Page 432: Printer Does Not Turn On
Check 2 Unplug printer, leave it for at least 3 minutes, and then plug it back in and turn Check 3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 433: Printer Turns Off Unexpectedly Or Repeatedly
Printer Turns Off Unexpectedly or Repeatedly If printer is set to turn off automatically after a certain time, disable this setting. Check If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.
Page 434: Usb Connection Problems
USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing is slow. • Hi-Speed USB connection does not work. •...
Page 435 Check that Enable bidirectional support is selected in Ports sheet of Check 3 Printer properties dialog box (Windows). If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen Initialize the printer settings. Check 4 Select on HOME screen > Various settings > Printer settings > Reset settings > Reset all. Reset settings After initializing the printer settings, redo setup.
Page 436: Lcd Is Off
LCD Is Off • If ON lamp is off: • The printer is not powered on. Check that the power cord is connected and press the ON button. Turning the Printer On and Off • If ON lamp is lit: •...
Page 437: Printer Status Monitor Not Displayed (Windows)
Printer Status Monitor Not Displayed (Windows) Is printer status monitor enabled? Check 1 Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open the Printer Driver Printing Preferences window. Opening Printer Driver's Setup Screen 2.
Page 438: Messages Advising To Check The Maintenance Cartridge Are Not Cleared
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge...
Page 439: Warning Message Is Displayed When Performing Color Calibration
Warning Message is Displayed When Performing Color Calibration In the following cases, perform color calibration again or create a color calibration target. • A warning message is displayed when performing color calibration. • • A warning message is displayed when creating a color calibration target. •...
Page 440: Updating Printer Firmware
Updating Printer Firmware Refer to below on how to update the firmware. Firmware update...
Page 441: Installation And Download Problems
Updating Printer Drivers in Network Environment (Windows) Disable Function to Send Usage Information of Printer Setup Application Asks for the Administrator's Username and Password (Windows) Enable Printing from PC/Smartphone/Tablet Installing Printer Drivers on PC without Network Connection (Windows) Downloading Canon PRINT...
Page 442: Failed To Printer Driver Installation (Windows)
Select Apps & features. For Windows 10: Select Settings > Apps. 2. Check if there is "Canon XXX series Driver" or "Canon XXX series Printer Driver" you want to install in list. "XXX" is the model name. 3. If you find printer driver for printer you want to install, uninstall it.
Page 443: Updating Printer Drivers In Network Environment (Windows)
Download the latest printer driver in advance. Download the latest printer driver for your model on the download page of the Canon website. After the download is completed, overwrite and install the new version of the printer driver according to the specified installation procedure.
Page 444: Disable Function To Send Usage Information Of Printer
Proceed the setup procedure according to the instructions on the screen until the For using services related to Canon product license agreement screen appears. 4. Click Do not agree on For using services related to Canon product license agreement screen.
Page 445 Proceed the setup procedure according to the instructions on the screen until the For using services related to Canon product license agreement screen appears. 3. Click Do not agree on For using services related to Canon product license agreement screen.
Page 446 5. Tap Settings for Data Sending. The Settings for Data Sending screen appears. 6. Check displayed message, unselect Agree of the items you want to stop sending and tap If you have not selected the first item from the top, warning screen appears and tap OK. The function to send usage information from the App is disabled.
Page 447: Setup Application Asks For The Administrator's Username And Password (Windows)
Setup Application Asks for the Administrator's Username and Password (Windows) Enter the username and password of the local administrator account. Check When you install or launch the printer setup application on your PC, you may be asked to enter the administrator's username and password.
Page 448: Enable Printing From Pc/Smartphone/Tablet
Enable Printing from PC/Smartphone/Tablet Run the setup software on the device on which you want to enable printing. Check If the printer and the router are already connected and you need to connect new PC/smartphone/tablet to the printer, run the setup software on the device on which you want to enable printing. Access the following link on the device on which you want to enable printing.
Page 449: Installing Printer Drivers On Pc Without Network Connection (Windows)
Installing Printer Drivers on PC without Network Connection (Windows) Install printer driver with a USB flash drive or SD card (removable media). Check Using another PC with a network connection, download printer driver for your model to a USB flash drive, SD card, or other removable media.
Page 450: Downloading Canon Print
App Store and Google Play. For iOS device For Android device You can use AirPrint if you use an iOS device. Printing from iOS Device (AirPrint) You can also use Canon Print Service (printing plug-in) if you use an Android device. Canon Print Service...
Page 451: Printing Problems
Printing Problems Printer Does Not Print Printing Stops Default Printer Keeps Changing (Windows) Change to Offline (Windows)/Cannot Communicate (Windows) No Ink Level Appears in Canon IJ Status Monitor (Windows)
Page 452: Printer Does Not Print
Printer Does Not Print Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. Make sure printer is properly connected to computer. Check 2 If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the USB cable is securely plugged in, check the following: •...
Page 453 Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (macOS) If printing from a computer, delete unnecessary print jobs. Check 4 • For Windows: • Deleting the Undesired Print Job • For macOS: • Deleting the Undesired Print Job Is feed slot cover closed? Check 5 If the feed slot cover is opened, close it slowly and press the OK button.
Page 454 • For Windows: • Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • If multiple printers are registered to your computer, set your printer as Let Windows manage my •...
Page 455: Printing Stops
Printing Stops Is paper loaded? Check 1 Make sure paper is loaded. If necessary, load paper. Do documents to be printed have many photographs or illustrations? Check 2 It takes time for the printer and the computer to process large data such as photos or other graphics, so it may seem that the printer is not working.
Page 456: Default Printer Keeps Changing (Windows)
Default Printer Keeps Changing (Windows) From Windows 10, the management method of the printer that is normally used has changed. Check the following items for your Windows. For Windows 11: For Windows 10: For Windows 11: From Settings in the Start menu, change the setting of the printer you normally use. 1.
Page 457: Change To Offline (Windows)/Cannot Communicate (Windows)
2. Click the name of printer you want to configure. 3. Click Printing preferences. Printing preferences window opens. 4. Click Maintenance sheet. 5. Click View Printer Status. The Canon IJ Status Monitor window is displayed. 6. Click Display Print Queue of the Canon IJ Status Monitor window.
Page 458: Restart Computer
The Print Queue window is displayed. 7. Click Printer menu in the window displayed. Make sure Use Printer Offline is not selected. If it is selected, click Use Printer Offline to deselect it. Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next step. For Windows 10: 1.
Page 459: No Ink Level Appears In Canon Ij Status Monitor (Windows)
No Ink Level Appears in Canon IJ Status Monitor (Windows) Use the Printer Driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. Opening Printer Driver's Setup Screen...
Page 460: Paper Is Not Fed Or Ejected Properly
Paper is not Fed or Ejected Properly What to Do When Paper Is Jammed Printer Does Not Pick up or Feed the Paper/"No Paper" Error Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows) What to Do If Paper Is Not Fed/Output Normally...
Page 461: What To Do When Paper Is Jammed
What to Do When Paper Is Jammed If paper jams, remove it following the appropriate procedure as shown below. Note • If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Normally.
Page 462 If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the printing. Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. •...
Page 463 • If the paper tears and you cannot remove the jammed paper from the paper output slot or the • manual feed tray, remove the paper from inside the printer. If the paper is jammed inside the printer 3. Return manual feed tray to original position. 4.
Page 464 Important • Do not touch clear film (A) or white belt (B). • If you soil or scratch these parts by touching them with paper or your hand, it could damage the printer. 3. Check if jammed paper is under print head holder. If the jammed paper is under the print head holder, move the print head holder to the far right or left, whichever makes it easier to remove the paper.
Page 465 If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees. 6. Make sure all jammed paper is removed.
Page 466 Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your Canon dealer for assistance.
Page 467: Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error
Printer Does Not Pick up or Feed the Paper/"No Paper" Error Make sure paper is loaded. Check 1 Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray When loading paper, consider the following. Check 2 • When loading two or more sheets of paper, flip through the paper before loading. •...
Page 468 Make sure paper weight is suitable for use with printer. Check 6 Media Types You Can Use Make sure there are not any foreign objects in top feed or manual feed tray. Check 7 If the paper tears in the top feed or the manual feed tray, see What to Do When Paper Is Jammed to remove it.
Page 469 Note • Cleaning the paper feed roller abrades it, so do this only when necessary. • If the measures above do not solve the problem, contact your Canon dealer for assistance.
Page 470: Paper Does Not Feed From Paper Source Specified In Printer Driver (Windows)
Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows) Is paper source setting inconsistent between application program and Printer Check Driver? Change the application software setting corresponding to the Printer Driver setting, or click Print Options on Page Setup sheet of the Printer Driver and select Disable the paper source setting of the application software on Print Options screen.
Page 471: What To Do If Paper Is Not Fed/Output Normally
What to Do If Paper Is Not Fed/Output Normally If the paper is not jammed and the paper is not fed normally, follow the procedure below. Is anything blocking paper output slot? Check 1 Are there any foreign objects in top feed or manual feed tray? Check 2 If there are any foreign objects in the top feed or the manual feed tray, be sure to turn off the printer, unplug it, and then remove the foreign object.
Page 472 Note • If the feed slot cover is opened, close it slowly. • Is paper curled? Check 3 Correct curl before loading paper. Is paper loaded properly? Check 4 Always load paper in portrait orientation (A). If you load paper in landscape orientation (B), paper may not be fed or a paper jam may occur.
Page 473: Paper Setting Problems
Paper Setting Problems I want to know the paper types that can be used in this printer...
Page 474: I Want To Know The Paper Types That Can Be Used In This Printer
I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, refer to "Media Types You Can Use". Media Types You Can Use...
Page 475: Ink-Related Problems
Ink-related Problems Ink Does Not Come Out Printer consumes a lot of ink...
Page 476: Ink Does Not Come Out
Checking for Nozzle Clogging Is the correct printer driver selected? Check 3 Print again using the correct printer driver for your printer. If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance.
Page 477: Printer Consumes A Lot Of Ink
Printer consumes a lot of ink Are lots of full-color materials being printed? Check 1 In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Is System Cleaning being carried out frequently? Check 2 System Cleaning uses a lot of ink.
Page 478: List Of Support Code For Error
List of Support Code for Error Support code appears on the LCD and your computer screen when errors occur. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed •...
Page 479 • 5000 to 5ZZZ • 5100 5110 5200 520A 520B 520C 520D 5250 5400 5403 5700 5701 5B16 5C00 5C01 5C10 5C11 5C12 5C13 5C14 5C20 • 6000 to 6ZZZ • 6000 6500 6502 6503 6700 6701 6800 6801 6830 6831 6832 6833 6900 6901 6902 6910 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 6F00...
Page 480: When Error Occurred
When Error Occurred If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, a message is displayed on the computer or on the printer. For some errors, a support code (error number) is also displayed.
Page 481 When a Support Code and a Message are displayed on the Printer's LCD: For details on how to resolve errors with Support Codes, see List of Support Code for Error.
Page 482 1000 Cause Possible causes include the following. • There is no paper in the top feed. • • Paper is not loaded properly. • What to Do After loading the paper in the top feed correctly, follow the messages displayed on the printer's operation panel.
Page 483 1006 Cause Possible causes include the following. • There is no paper in the manual feed tray. • Paper is not loaded in the manual feed tray properly. What to Do Take the corresponding actions below. • Load one sheet of paper in the manual feed tray. •...
Page 484 If this error occurs even you load paper of the size specified in the Page Setup dialog, set the printer not to detect the paper width. To set the printer not to detect the width of the paper, open Canon IJ Printer Utility2, select Custom Settings in the pop-up menu, select the Disable paper width detection when printing from computer check box.
Page 485 If this error occurs even after registering the paper information correctly, set the printer not to detect the paper width. To set the printer not to detect the width of the paper, select Various settings on the printer's HOME screen, select Printer settings, Paper-related settings, Advanced paper settings in this order, select the paper type, and then set Detect paper width to OFF.
Page 486 1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Always close the top cover after opening it to replace print head or for any other reason.
Page 487 1201 Cause The tank cover is open. What to Do Close the tank cover.
Page 488 1204 Cause Maintenance cover is open. What to Do Close the maintenance cover and wait for a while.
Page 489 1205 Cause Tank cover is open. What to Do Close the tank cover and wait for a while.
Page 490 1206 Cause Maintenance cover is open. What to Do Close the maintenance cover and press the printer's OK button.
Page 491 1207 Cause Tank cover is open. What to Do Close the tank cover and wait for a while.
Page 492 1208 Cause Maintenance cover is open. What to Do Close the maintenance cover and wait for a while.
Page 493 1209 Cause Maintenance cover is open. What to Do Close the maintenance cover and press the printer's OK button.
Page 494 1250 Cause Paper output tray is closed. What to Do Open the paper output tray.
Page 495 1261 Cause Manual feed tray is in the paper jam clearing position. What to Do Return the manual feed tray to the paper feed position, and then press the printer's OK button to dismiss the error.
Page 496 1293 Cause Tank cover is open. What to Do Close the tank cover.
Page 497 The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam. If you turned off the printer in step 1, all jobs in the print queue are canceled. Redo the printing. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 498 1340 Cause Printer is not properly placed. Body of the printer might be floating. What to Do The printer has the ink supply stopper on its bottom to prevent ink leakage by stopping the ink supply when the printer detects floating of its body. Place the printer as the ink supply stopper is properly grounded in hard flat surface such as a table.
Page 499 1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 500 1403 Cause Failed to recognize print head. What to Do Open the top cover and reinstall the print head. Replacing the Print Head If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 501 1405 Cause Print head may be damaged. What to Do Open the top cover and reinstall the print head. Replacing the Print Head If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 502 1406 Cause Print head error may occur. What to Do Turn off the printer and turn it back on. If the error is still not resolved, the print head may be damaged. Print head needs to be replaced. Replacing the Print Head...
Page 503 1407 Cause Print head error may occur. What to Do Turn off the printer and turn it back on. If the error is still not resolved, the print head may be damaged. Print head needs to be replaced. Replacing the Print Head...
Page 504 There is a problem with the print head. What to Do Open the top cover and reinstall the print head. Replacing the Print Head If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 505 There is a problem with the print head. What to Do Open the top cover and reinstall the print head. Replacing the Print Head If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 506 There is a problem with the print head. What to Do Open the top cover and reinstall the print head. Replacing the Print Head If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 507 140B Cause Failed to recognize print head. What to Do Open the top cover and reinstall the print head. Replacing the Print Head If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 508 There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 509 140D Cause Cannot install a print head that was installed on a different printer. What to Do Install an appropriate print head, and then close the top cover.
Page 510 140E Cause Printer error has occurred. What to Do Turn the printer off and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 511 What to Do Press the printer's OK button, and then replace the current print head with a new one. Replacing the Print Head If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 512 1410 Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 513 1411 Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 514 1412 Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 515 1413 Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 516 1414 Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 517 1415 Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 518 1416 Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 519 1417 Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 520 1418 Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 521 1419 Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 522 141A Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 523 141B Cause The ink tank cannot be recognized. What to Do Check the color of the ink tank that cannot be recognized. Open the ink cover, remove the ink tank, and then reinstall it. If the error is not resolved, replace the ink tank. Replacing Ink Tanks...
Page 524 1466 Cause Print head is not compatible with this printer. What to Do Install an appropriate print head.
Page 525 1467 Cause Print head error may occur. What to Do Turn off the printer and turn it back on. If the error is still not resolved, the print head may be damaged. Print head needs to be replaced. Replacing the Print Head...
Page 526 1491 Cause Print head nozzles are clogged. What to Do Press the printer's OK button, and then clean the print head. Cleaning the Print Head...
Page 527 1493 Cause Maintenance cartridge cannot be recognized properly. What to Do Remove the maintenance cartridge, and then reinstall it. If the error is not resolved, install the proper maintenance cartridge and press the printer's OK button.
Page 528 1500 Cause The ink is running low. What to Do Prepare a new ink tank.
Page 529 1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, press the printer's OK button.
Page 530 1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, press the printer's OK button.
Page 531 1570 Cause The ink in the ink tank has run out. What to Do Replace the ink tank. Replacing Ink Tanks...
Page 532 15A1 Cause Printer setup is not completed. What to Do Proceed with printer setup according to the message displayed on the printer's LCD. If this error occurs while operating the printer from a smartphone / tablet, complete the printer setup and then operate again.
Page 533 15A2 Cause Ink tank not inserted. What to Do Insert the ink tank correctly, and proceed with printer setup.
Page 534 15A3 Cause Protective material or tape may still be attached to print head holder. What to Do Open the top cover and make sure the protective material and tape have been removed from the print head holder. If the protective material or tape is still there, remove it and close the top cover. In the case of the first printer setup, select your printer name on the below page, and follow the instructions.
Page 535 1600 Cause If printing is continued, the ink may run out. What to Do You are recommended to replace the ink tank. If printing is in progress and you want to continue printing, press the printer's OK button. Then printing can continue.
Page 536 1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks...
Page 537 1681 Cause More than one ink tank of the same color is installed. What to Do Make sure the ink tanks are installed in the appropriate positions.
Page 538 1684 Cause The ink tank cannot be recognized. What to Do Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this printer. Install the appropriate ink tank. If you want to cancel printing, press the printer's Stop button.
Page 539 1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 540 1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge and press the printer's OK button. Replacing the Maintenance Cartridge...
Page 541 1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact your nearest Canon service center to request a repair.
Page 542 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level.
Page 543 1751 Cause The ink has run out. Printing was interrupted and the paper was ejected because printing under the current condition may damage the printer. What to Do Open the tank cover, and then replace the ink tank. Printing will restart from the next page. Replacing Ink Tanks...
Page 544 1752 Cause The ink has run out. Printing was interrupted and the paper was ejected because printing under the current condition may damage the printer. What to Do Open the tank cover, and then replace the ink tank. Printing will restart from the next page. Replacing Ink Tanks...
Page 545 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
Page 546 1880 Cause Joint lever is not closed properly. What to Do Close the joint lever following the procedure below. 1. Open top cover. 2. Push joint lever securely. Note • Push the joint lever until it clicks into place. • 3.
Page 547 1881 Cause Joint lever is not closed properly. What to Do Close the joint lever following the procedure below. 1. Open top cover. 2. Push joint lever securely. Note • Push the joint lever until it clicks into place. • 3.
Page 548 2102 Cause Printer has detected that paper has been fed aligned to one side. What to Do Load the paper into the center of the top feed or the manual feed tray, and then slide the paper guides to align with the both edges of the paper stack. Press the printer's OK button.
Page 549 2103 Cause Printer cannot detect paper size. What to Do Press the printer's Stop button and retry printing. If this error still occurs even after printing again, set the printer not to detect the paper width using the operation panel, the printer driver, or Remote UI. Note •...
Page 550 2114 Cause Paper settings specified when printing do not match the paper information for the top feed registered on the printer. Note • For the appropriate combination of the paper settings specified on the printer driver and the paper • information registered on the printer, refer to the following.
Page 551 Select the appropriate action. Note • Depending on the settings, some of the options below may not be displayed. Print with the loaded paper. Select this option to print on the loaded paper with the paper settings specified when printing. For example, when the paper size specified when printing is A4 and the paper information for the top feed is registered as A3, select this option to print on an A3 paper loaded in the top feed with the A4 setting.
Page 552 2115 Cause Paper settings specified when printing do not match the paper information for the manual feed tray registered on the printer. Note • For the appropriate combination of the paper settings specified on the printer driver and the paper •...
Page 553 Select the appropriate action. Note • Depending on the settings, some of the options below may not be displayed. Print with the loaded paper. Select this option to print on the loaded paper with the paper settings specified when printing. For example, when the paper size specified when printing is A4 and the paper information for the manual feed tray is registered as A3, select this option to print on an A3 paper loaded in the manual feed tray with the A4 setting.
Page 554 2500 Cause Cause of following may have occurred failure of automatic adjustment to straighten lines and colors. • Print head nozzles are clogged. • Size of paper loaded is incorrect. • Paper output slot is exposed to strong light. What to Do Press the printer's OK button to cancel the error and take the corresponding actions below.
Page 555 2501 Cause Cause of following may have occurred failure of color calibration. • Print head nozzles are clogged. • • Paper is dirty or size of paper loaded is incorrect. • • Paper output slot is exposed to strong light. •...
Page 556 2502 Cause Cannot perform calibration. What to Do Press the printer's OK button, and then perform the calibration again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 557 2503 Cause Printing does not start correctly. What to Do Press the printer's OK button, and then restart printing.
Page 558 3000 Cause The print head has not been calibrated. What to Do Print Head Alignment - Auto is recommended. Automatic Adjustment to Straighten Lines and Align Colors Note • This message will appear until Print Head Alignment - Auto is carried out.
Page 559 3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge...
Page 560 To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact your nearest Canon service center to request a repair.
Page 561 3310 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 562 3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 563 3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 564 3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 565 3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 566 3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 567 3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 568 3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 569 3318 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 570 3319 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 571 3413 Cause Prevent paper abrasion has been set. What to Do Prevent paper abrasion may reduce print speed. If you continue printing in the current setting, select Yes using the buttons and press the printer's OK button. If you disable this setting, select No and press the printer's OK button. Select Various settings on the HOME screen, select Printer settings, Print settings, and then set Prevent paper abrasion to OFF.
Page 572 3440 Cause Easy wireless connect has failed. What to Do Press the printer's OK button to cancel the error and retry Easy wireless connect. If the error is not resolved, use another method to set up Wi-Fi.
Page 573 3441 Cause Easy wireless connect has failed. What to Do Press the printer's OK button to cancel the error and retry Easy wireless connect. If the error is not resolved, use another method to set up Wi-Fi.
Page 574 3446 Cause IP address and subnet mask are conflicting. What to Do Press the printer's OK button to cancel the error. Disable the wireless direct or change the Wi-Fi network configuration. When changing the network configuration, specify a unique subnet range for each of the wireless direct and the Wi-Fi to prevent a conflict.
Page 575 3447 Cause An error occurred while communicating via wireless direct or while in standby. What to Do Press the printer's OK button to cancel the error. Turn off the printer and turn it back on.
Page 576 3454 Cause Printer error has occurred. What to Do Printer needs repair. Please contact customer support.
Page 577 3455 Cause Printer error has occurred. What to Do A matter has been identified that requires immediate attention. Please contact customer support.
Page 578 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing.
Page 579 4109 Cause Paper size that cannot be printed from the manual feed tray is specified. What to Do Press the printer's Stop button to cancel printing. Check the paper that can be loaded in the manual feed tray. Loading Paper in the Manual Feed Tray Change the paper size specified when printing and retry printing.
Page 580: Printing（Windows
410E Cause Printing cannot be performed with the current combination of paper size and paper type. What to Do Press the printer's Stop button to stop printing. Change to the paper type for long-format, and perform printing again. Perform Long-form Printing（Windows）...
Page 581 4111 Cause The media type specified is incompatible with this device. What to Do Press the printer's Stop button to stop printing. Check the media type settings, and then try again.
Page 582 495A Cause An error occurred while communicating via Wi-Fi or while in standby. What to Do Turn off the printer and turn it back on.
Page 583 If you soil or scratch these parts by touching them with paper or your hand, it could damage the printer. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 584 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 585 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 586 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 587 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 588 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 589 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 590 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 591 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 592 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 593 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 594 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 595 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 596 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 597 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 598 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 599 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 600 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 601 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 602 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 603 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 604 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 605 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 606 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 607 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 608 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 609 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 610 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 611 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 612 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 613 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 614 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 615 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 616 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 617 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 618 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 619 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 620 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 621 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 622 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 623 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 624 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 625 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 626 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 627 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 628 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 629 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 630 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 631 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 632 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 633 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 634 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 635 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 636 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 637 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 638 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 639 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 640 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 641 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 642 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 643 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 644 An error requiring a repair has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 645 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 646 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 647 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 648 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 649 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 650 Check the status of ink tanks. Replace the ink tank if the ink has run out. Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 651 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 652 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 653 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 654 C100 Cause Printer error has occurred. What to Do Please stop using this printer immediately, then contact customer support.
Page 655 C101 Cause Printer error has occurred. What to Do Please stop using this printer and unplug power cord immediately, then contact customer support.
Page 656 Printer Information Safety Handling Precautions Specifications...
Page 657 Safety Safety Precautions Regulatory Information WEEE...
Page 658: Safety Precautions
Safety Precautions Follow the items below to use the printer safely. Furthermore, do not perform any actions that are not described in the instruction manual of the product. This may cause unexpected accidents such as fire or electrical shock. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions.
Page 659: Choosing A Location
• Never insert your hand into the printer while it is printing. • Never touch the electrical contacts of the print head by hand immediately after printing. • About the ink • Always store ink tanks out of the reach of infants and toddlers. In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water to drink.
Page 660: Power Supply
• Do not place the printer with its back attached to the wall. • We recommend ensuring ample space for installation. • Do not install the printer near sources of strong electromagnetic fields, whether equipment that generates such fields or places where such fields occur. •...
Page 661: Regulatory Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 662 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.
Page 663 EEE. Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/sustainability/approach/.
Page 664 Nutzung natürlicher Ressourcen bei. Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten, wenden Sie sich an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canon-europe.com/battery. Zusatzinformationen für Deutschland: Dieses Produkt kann durch Rückgabe an den Händler unter den in der Verordnung des Elektro- und...
Page 665 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
Page 666 Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery.
Page 667 Per ulteriori informazioni sul riciclaggio di questo prodotto, contattare le autorità locali, l'ente responsabile della raccolta dei rifiuti, un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici, oppure visitare il sito www.canon-europe.com/weee, o www.canon-europe.com/battery. Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein) Estes símbolos indicam que este produto não deve ser eliminado juntamente com o seu lixo doméstico,...
Page 668 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
Page 669 Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery. Endast för Europeiska unionen och EES (Norge, Island och...
Page 670 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
Page 671 W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
Page 672 ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery. Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem,...
Page 673 šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.
Page 674 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
Page 675 će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa...
Page 676 www.canon-europe.com/battery.
Page 677: Handling Precautions
Handling Precautions When Repairing, Lending, or Disposing of the Printer Legal Restrictions on Printing Ink Tips...
Page 678: When Repairing, Lending, Or Disposing Of The Printer
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. To keep your personal information safe, please be sure to reset all printer settings when sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer.
Page 679: Legal Restrictions On Printing
Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit •...
Page 680 Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes ink in the amount to enable printing by filling the nozzles of the Print Head with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the succeeding ink tanks.
Page 681 Black-and-white printing uses color ink. Black-and-white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver. So, color ink is consumed even when printing in black-and-white. Note • CO (Chroma Optimizer) ink is applied to the printing side of glossy paper to adjust glossiness. This ink is also consumed during automated maintenance procedures to ensure the best possible printer performance.
Page 682: Specifications
Specifications Specifications Print Area Printing Area Standard Sizes Sizes for 0.98 inch (25 mm) Margin Paper...
Page 683: General Specifications
Specifications Important • The following values may vary depending on the operating environment. • General Specifications Power supply 100-240 V AC (50/60 Hz) (The supplied power cord is only for the country or region you purchased.) Power consumption When printing (USB connection): Approx. 38 W Standby (USB connection): Approx.
Page 684: Network Specifications
Interface USB and the network can be used at the same time. You cannot use Wi-Fi and wired LAN at the same time. Hi-Speed USB * * To use Hi-Speed USB, your computer must support Hi-Speed USB. Addition- ally, the Hi-Speed USB interface is completely backward compatible with USB 1.1, so the printer can be connected even if the computer interface is USB 1.1.
Page 685: Operating Conditions
WPS (push button method/PIN code method) Easy wireless connect Paper For the paper types, size, and weight/thickness that are supported by the printer, see Media Types You Use. For the area that can be printed, see Print Area. Operating Conditions If operating conditions of the operating system are high, follow those.
Page 686: Print Area
Print Area Printing Area Standard Sizes Sizes for 0.98 inch (25 mm) Margin Paper...
Page 687: Printing Area
To ensure the best print quality, the printer allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print.
Page 688 • Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom • edges of the paper. Borderless Printing on thick paper may also smudge the front or back surface of the paper.
Page 689: Standard Sizes
Standard Sizes Size Printable Area (width x height) Letter 8.00 x 10.69 in. (203.2 x 271.4 mm) Legal 8.00 x 13.69 in. (203.2 x 347.6 mm) 11" x 17" (28 x 43 cm) 10.73 x 16.69 in. (272.6 x 423.8 mm) 17"x22"(43x56cm) 16.73 x 21.69 in.
Page 690 Recommended printing area A: 2.2 in. (57 mm) B: 2.2 in. (55 mm) Printable area Letter, Legal C: 0.12 in. (3.0 mm) D: 0.20 in. (5.0 mm) E: 0.25 in. (6.4 mm) F: 0.25 in. (6.3 mm) Other than Letter or Legal C: 0.12 in.
Page 691 Sizes for 0.98 inch (25 mm) Margin Paper When art paper with 0.98 in. (25 mm) margins is selected, the printer is restricted from printing in the top and bottom 0.98 in. (25 mm) of the paper. We therefore recommend checking the printing area in the preview screen before printing.
Page 692 D: 0.25 in. (6.3 mm) Other than Letter A: 0.98 in. (25.0 mm) B: 0.98 in. (25.0 mm) C: 0.13 in. (3.4 mm) D: 0.13 in. (3.4 mm)
Page 693 Appendix Online Manual Symbols Used in This Document Trademarks Licenses...
Page 694: Online Manual
Online Manual Models used in illustrations and videos in this manual, may differ from your model. Screenshots in This Manual For Windows: The screenshots used in this manual are taken with Windows 10. For macOS: The screenshots used in this manual are taken with macOS Ventura 13.

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