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Troubleshooting Guide - Dakota Digital ION-16 Manual

Dakota digital clock

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Troubleshooting guide.

Problem
Clock will not light up
Clock will not turn off when
the key is off.
Clock lights up, but does
not read correctly.
Clock will not keep time.
Clock will not dim.
Clock remains dim at all
times.
DAKOTA DIGITAL offers complete service and repair of its product line. In addition, technical consultation is available to help you work through any
questions or problems you may be having installing one of our products. Please read through the Troubleshooting Guide. There, you will find the solution to most
problems.
Should you ever need to send the unit back for repairs, please call our technical support line, (605) 332-6513, to request a Return Merchandise Authorization
number. Package the product in a good quality box along with plenty of packing material. Ship the product by UPS or insured Parcel Post. Be sure to include the
RMA number on the package, and include a complete description of the problem with RMA number, your full name and address (street address preferred), and a
telephone number where you can be reached during the day. Any returns for warranty work must include a copy of the dated sales receipt from your place of purchase.
Send no money. We will bill you after repair.
DAKOTA DIGITAL warrants to the ORIGINAL PURCHASER of this product that should it, under normal use and condition, be proven defective in material
or workmanship within 24 MONTHS FROM THE DATE OF PURCHASE, such defect(s) will be repaired or replaced at Dakota Digital's option.
This warranty does not cover nor extend to damage to the vehicle's systems, and does not cover removal or reinstallation of the product. This Warranty
does not apply to any product or part thereof which in the opinion of the Company has been damaged through alteration, improper installation, mishandling, misuse,
neglect, or accident.
This Warranty is in lieu of all other expressed warranties or liabilities. Any implied warranties, including any implied warranty of merchantability, shall be
limited to the duration of this written warranty. Any action for breach of any warranty hereunder, including any implied warranty of merchantability, must be brought
within a period of 24 months from date of original purchase. No person or representative is authorized to assume, for Dakota Digital, any liability other than expressed
herein in connection with the sale of this product.
Possible cause
Red wire does not have
power.
Orange wire does not have
power.
Black wire is not getting
a good ground.
Power is reversed.
Clock is damaged.
The red and orange wires
are reversed.
Loose connection on orange
power wire.
Poor ground connection.
Time is not set.
Clock is damaged.
Orange wire does not have
constant power.
Loose connection on orange
power wire.
Poor ground connection.
Blue wire is not connected
correctly.
Blue wire is getting power
all of the time.
Battery is very low.
Clock is damaged.
SERVICE AND REPAIR
Dakota Digital 24 Month Warranty
4510 W. 61ST St. N., Sioux Falls, SD 57107
Phone: (605) 332-6513
dakotasupport@dakotadigital.com
©Copyright 2004 Dakota Digital Inc.
Solution
Connect to a location that has power
when the key is on.
Connect to a location that has power
all of the time.
Connect ground to a different location.
Connect black to negative ground, red and
orange to +12V power.
Return clock for repair. (see instructions)
Connect the red to switched power, the
orange to constant power.
Reconnect orange wire.
Move ground to different location
Set time. (see instructions)
Return clock for repair. (see instructions)
Connect to a location that has power when
the key is on or off.
Reconnect orange wire.
Move ground to different location
Check wiring connections.
Connect blue wire to location that only
has power when the headlights are on.
Recharge or replace vehicle battery.
Return clock for repair. (contact factory)
FAX: (605) 339-4106
www.dakotadigital.com
MAN# 650142

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