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Problem
Clock will not light up
Clock will not turn off when
the key is off.
Clock lights up, but does
not read correctly.
Clock will not keep time.
Clock will not dim.
Clock remains dim at all
times.
SERVICE AND REPAIR
DAKOTA DIGITAL offers complete service and repair of its product line. In addition, technical
consultation is available to help you work through any questions or problems you may be having installing one
of our units.
Should you ever need to send the unit back for repairs, please package the product in a good quality
box along with plenty of packing material. Ship the product by UPS or insured Parcel Post. Be sure to include a
complete description of the problem, your full name and address (street address preferred), and a telephone
number where you can be reached during the day. An authorization number for products being returned for
repair is not needed. Do not send any money. We will bill you for the repair charges. Any returns for warranty
work must include a copy of the dated invoice or bill of sale.
Troubleshooting guide.
Possible cause
Red wire does not have
power.
Orange wire does not have
power.
Black wire is not getting
a good ground.
Power is reversed.
Clock is damaged.
The red and orange wires
are reversed.
Loose connection on orange
power wire.
Poor ground connection.
Time is not set.
Clock is damaged.
Orange wire does not have
constant power.
Loose connection on orange
power wire.
Poor ground connection.
Blue wire is not connected
correctly.
Blue wire is getting power
all of the time.
Battery is very low.
Clock is damaged.
Solution
Connect to a location that has power
when the key is on.
Connect to a location that has power
all of the time.
Connect ground to a different location.
Connect black to negative ground, red and
orange to +12V power.
Return clock for repair. (see instructions)
Connect the red to switched power, the
orange to constant power.
Reconnect orange wire.
Move ground to different location
Set time. (see instructions)
Return clock for repair. (see instructions)
Connect to a location that has power when
the key is on or off.
Reconnect orange wire.
Move ground to different location
Check wiring connections.
Connect blue wire to location that only
has power when the headlights are on.
Recharge or replace vehicle battery.
Return clock for repair. (contact factory)
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