Help Is Here Section 1 Reach out to us for assistance with setup or 1. How It Works answers to general questions; one of 2. Detecting a Fall our team members will be happy to help. Email, or speak to us directly— 3.
How It Works The Fall Sensor uses radiofrequency sensor technology to map your environment and monitor for situations that indicate 4D Radar Chip a fall. The device requires no wearables and no camera to detect an emergency. In the event of a fall, the Fall Sensor communicates events to the Smart Hub, via WiFi, to notify Wideband Antennas...
Detecting a Fall Fall events are triggered when the device has identified a person who is either kneeling or lying on the floor for some time. The Fall Sensor will prompt the individual to confirm or deny the fall event. You may confirm the event by saying “Emergency”...
Request Assistance Voice-Activated: Say, “Emergency” repeatedly until the voice assistant responds. Button-Activated: If unable to speak, press the Assistance button in the center of the Smart Hub. Say “Emergency,” repeatedly Once the voice assistant is until you hear the triggered, the device will establish a call with the Response Team voice assistant chime.
Pressing the Button If you’re unable to speak, press the gray button on the Fall Sensor’s touchscreen to request assistance. Tapping the on-screen button will establish a two-way voice call with the Aloe Care Response Team. Our Response Team is trained T I P to handle test calls or accidental requests.
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Section 2 Assistance 1. Our Response Team Protocols 2. Emergency Feed 3. Test Fall The Aloe Care home set-up for independent older adults provides voice-activated 4. Call Script communication, fall identification, and 24/7 access to an emergency call center.
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Our Response Team The Aloe Care Response Team is trained to triage emergency events amongst independent adults. Confirmed emergency events—by way of voice activation, button presses, or falls—automatically notify the Aloe Care Response Team. A two-way voice call is established through the device so that our experts can effectively triage the situation.
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Emergency Feed The Emergency Feed is a live disposition feed available to caregivers with access to the Aloe Care app. The feed showcases a timeline of events after the independent adult has confirmed the need for assistance and has been connected with the Response Team.
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Response Team expert will end the call. • Lie down near the device. • Wait approximately 60-90 seconds for the device to register your fall. Test Complete! You’re ready to use your new Smart Fall Sensor.
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