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Table of Contents
Summary of Contents for EVCHARGERS tAP PRO ETAPpro 11
- Page 1 INSTALLATION and USE INSTRUCTIONS. ETAPpro 11 V1. 3 - 03/2024...
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Page 2: Table Of Contents
Table of Contents Symbols ETAPpro charging solution for electric vehicles Before installation and commissioning Safety regulations/indications General safety regulations Electrical safety measures, installation, operation Connection, connector, adapter Opening, conversion, repair, maintenance. Disposal Notification/approval requirement, legal directions. Product Overview Scope of delivery Optional accessories: Technical data Commissioning / loading... -
Page 3: Symbols
1 Symbols Warning of a hazardous situation which, if not complied with, could result in damage to health, death or property damage. The work should only be performed by an electrician. This product meets all EU requirements for safety, health and environmental protection. -
Page 4: Etappro Charging Solution For Electric Vehicles
2 ETAPpro charging solution for electric vehicles Congratulations on the purchase of your ETAPpro charger. The ETAPpro is a mobile charging solution that can be used to charge an electric vehicle from various connections such as the usual household sockets, camping plug or industrial sockets by using the included or available adapters developed specifically for the ETAPpro. -
Page 5: Safety Regulations/Indications
Observe all safety regulations and instructions in this manual! Read the manual and data sheet carefully and keep them for future reference. The documents serve to assist you: - Using the product safely and correctly - Improve service life and reliability - Avoid damage to the device or property damage - Preventing a danger to life and limb Depending on the country, the regulations of the authorities and grid operators must be... -
Page 6: Electrical Safety Measures, Installation, Operation
4.2 Electrical safety precautions, installation, operation All information on the electrical installation is intended only for an electrician capable of performing all electrical work in accordance with current national regulations. Before electrical connection work, de-energize the power circuit. Installation must be carried out in accordance with local, regional and national regulations. -
Page 7: Connection, Connector, Adapter
4.3 Connection, connector, adapter The ETAPpro charger 11 kW may only be used on the following connections: • CEE red 16 A, 3-phase, 400 V • CEE red 32 A, 3-phase, 400 V (limited by charger to 16 A, 3-phase) •... -
Page 8: Disposal
4.5 Drain According to Directive 2012/19/EU (WEEE Directive), electrical appliances may not be disposed of as household waste after the end of their use. In accordance with national legal provisions, take the device to a collection point set up specifically for electrical equipment. Also dispose of the product packaging properly so that it can be recycled 4.6 Notification/approval requirement, legal directions. -
Page 9: Product Overview
5 Product Overview 1 = RFID reader 2 = Control LEDs 3 = Female plug for adapter cable 4 = Type 2 plug connector 5 = Handle 6= Male plug (adapter cable) 7 = Female plug (charger) 8 = Adapter cable with Schuko plug 9 = Adapter cable with CEE-16A plug 1 x 230V (optional) 10 = Adapter cable with CEE-16A plug 3 x 400V (optional) -
Page 10: Scope Of Delivery
6 Scope of delivery Etap-pro charger with Schuko adapter cable and type 2 charging plug 6.1 Optional accessories: 1) Wall Holder 2) Adapter cable CEE-16A 230V 3) Adapter cable CEE-16A 3x400V 4) CTAP (if no digital meter) -
Page 11: Technical Data
7 Technical data Product name : ETAPpro 11 I/O: 230 VAC + N + PE 16A max (#ph. 1) 3x400 VAC + N + PE 3 x 16A max (#ph. 3) 50Hz Class I Maximum payload : 11kW Leakage current protection (AC) 30mA Leakage current protection (DC): Standards:... -
Page 12: Commissioning / Loading
8 Commissioning / loading 8.1 Your first use / onboarding Insert the included adapter cable into the ETAPpro . Ensure the plug is pushed into the device COMPLETELY, if the plug is not fully inserted you will receive an alert via the App and the power of charging will be limited. -
Page 13: Types Of Connection Of The Etappro To The Internet/The Cloud
8.2 Types of connection of the ETAPpro to the Internet/the cloud 1. Y ou connect to your charger via wifi, you set this up through the app. You can recognize this type of connection in the app at the top of the home screen by the typical wifi symbol. 2. -
Page 14: Deeper Insight Into The Charger
as possible, a peak can still be generated by other consumers...). We call this Peak shaving • Charging with self-generated energy : your ETAPpro can be set to: o Preferably charges on self-generated energy, this means that when no energy is generated the charging session continues, but at the lowest possible power. - Page 15 offline and would run out of power. Once a network connection is available, the session data is transmitted to the cloud platform. Using the optional powerline communication plug solves problems with your charger in case of unstable Wi-Fi reception. • MTAP or CTAP dongle The charger gets smart by connecting it to the MTAP or CTAP dongle.
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Page 16: Troubleshooting
9 Troubleshooting In case there is a problem with the device, in certain cases a message will be shown via the phone app and/or a visual indication will be given by a combination of signals through the 3 LEDs on the front of the device. Before investigating the cause of a problem, make sure the adapter cables are fully inserted into the ETAPpro, as well as the type 2 plug in the car. - Page 17 Whitelisted Charging pass scanned and NOT found charge card de- in the whitelisted or CPO list of char- nied ging passes. 5 x short flash Charge card scan- Charging pass scanned, waiting for start signal from provider. Pulsating Charge card de- Charging pass detected, waiting for tected start signal.
- Page 18 1. Make sure the adapter cables are fully inserted into the ETAPpro, as well as the type 2 plug in the car. If 1 or both are not fully inserted charging will occur or will be slow. 2. Make sure charging is not limited by smart features such as load balancing, peak shaving or solar charging.
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