Condre HDD RAID User Manual

Condre hdd raid raid storage: user guide
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For Europe
This drive is in conformity with the EMC directive.
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
Those limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antennas.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circlet different from that to which the receiver is
connected.
Warning:
A shielded-type power cord is required in order to meet FCC emission limits and also to
prevent interference to the nearby radio and television reception. It is essential that only the
supplied power cord be used.
Use only shielded cables to connect I/O devices to this equipment.
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
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Summary of Contents for Condre HDD RAID

  • Page 1 For Europe This drive is in conformity with the EMC directive. Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Those limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 2: Table Of Contents

    PRODUCT OVERVIEW ..............5 ..................5 PERATION 2.1.1 Self-Diagnostic Mode ................5 2.1.2 2.1.2 Configuration Mode ...............6 2.1.3 Operation Mode..................7 Condre A/V RAID F ..............10 EATURES 2.2.1 Array Management ................10 2.2.2 RAID Levels..................10 2.2.3 Hot Swap Disk Cartridges ..............15 2.2.4 Automatic Global Hot Spare ..............15 2.2.5 Automatic Drive Rebuild ...............16...
  • Page 3 6.3.1 Running Configuration Mode..............53 6.3.2 Updating the Firmware .................53 TROUBLESHOOTING ..............54 APPENDIX A - ERROR MESSAGES ..........57 APPENDIX B : TECHNICAL SPECIFICATIONS ......60 APPENDIX C : SCSI CABLE SPECIFICATIONS......61 APPENDIX E : GLOSSARY.............62 APPENDIX F : RECORD THE Condre A/V RAID SETTING ..64...
  • Page 4: Introduction

    Congratulations on your purchase of the Condre A/V RAID--a cost effective, high performance RAID solution. The Condre A/V RAID is designed to meet today demand of higher storage solutions for the emerging needs of databases, e-mail, web servers and imaging systems providing, maximum data protection and exceptional performance in a storage controller.
  • Page 5: Product Overview

    2. Product Overview The Condre RAID is a full feature RAID designed to provide the utmost in fault tolerance, redundancy, reliability and performance. The following sections describe the features in the Condre RAID. Mode Operation The Condre RAID operates in three modes: Self-Diagnostic Mode, Configuration Mode and Operation Mode.
  • Page 6: Configuration Mode

    Operation Mode or when the Monitor Utility is invoked from the remote terminal. In Configuration Mode the user is able to modify the settings of the Condre RAID and perform different functions to the controller. It is important to note when running Configuration Mode the Condre RAID should be off-line and not accessed by any application.
  • Page 7: Operation Mode

    2.1.3 Operation Mode The front panel LCD continuously displays the current status of the Condre RAID. A typical display looks like the following: Condre RAID OOOOOOOOOOOS Press [ ▼ Installed Memory Press [ ▼ RAID Capacity GBytes Press [ ▼...
  • Page 8 RAID Member Press [ ▼ Disk 1 Press [ ▼ Disk 16 Press [ ▼ RAID Level Press [ ▼ SCSI ID Press [ ▼ SCSI LUN...
  • Page 9 ID:0 Alternating cursor indicating operational status. When the Enter button is pressed in operation mode, the Condre RAID will enter to Configuration Mode. Note: During Configuration Mode if no button is pressed for 3 minutes (180 seconds), the Condre RAID will automatically switch back to Operation Mode.
  • Page 10: Condre A/V Raid Features

    RAID level offers a difference in performance, functionality and fault tolerance. The following is a brief explanation of each RAID level. Before configuring the Condre RAID be sure to know what RAID level is best suited for your application.
  • Page 11 2.2.2.1 Disk Spanning (None RAID) None RAID Minimum Disks required Capacity Redundancy None RAID stands for Non-RAID. The capacity of all the drives is combined to become one logical drive (no block striping). In other words, the capacity of the logical drive is the total capacity of the physical drives.
  • Page 12 for both read and write operations. No redundant parity is generated for protection against disk failure. 2.2.2.3 Mirroring ( RAID 1 ) RAID 1 Disks required Capacity Redundancy RAID 1 mirrors the data stored in one hard drive to another. RAID 1 can only be performed with two hard drives.
  • Page 13 2.2.2.4 Striping with Mirroring (RAID 0+1) RAID (0+1) Minimum Disks required Capacity Redundancy RAID (0+1) combines RAID 0 and RAID 1-Mirroring and Striping. RAID (0+1) allows multiple drive failure because of the full redundancy of the hard drives. If there are more than two hard drives assigned to perform RAID 1, RAID (0+1) will be performed automatically.
  • Page 14 2.2.2.5 Striping with Dedicated Parity Disk (RAID 3) RAID 3 Minimum Disks required Capacity Redundancy RAID 3 performs Block Striping with Dedicated Parity. One drive member is dedicated to storing the parity data. When a drive member fails, the controller can recover/regenerates the lost data of failed drive from the dedicated parity drive.
  • Page 15: Hot Swap Disk Cartridges

    Hot Swapping allows for the removal and installation of disk drives without interruption of data access while the Condre RAID system is in use. Automatic Hot Spare allows the removal and replacement of a faulty drive without power down the system. This is usually performed when there is no Hot Spare drive configured.
  • Page 16: Automatic Drive Rebuild

    2.2.6 PAGE and FAX Notification The Condre RAID does not require additional software for system monitoring and analysis. The Condre RAID array management firmware continuously monitors the system activity and immediately launches the Page and FAX event notification feature if any failure occurs.
  • Page 17: Hardware Installation

    If you are an advanced user or are familiar with the installation requirements for a RAID subsystem you may skip ahead to section 4. Configuring Condre RAID The Controller Box The controller box includes RAID controller board, Control panel interface, box cover, holes for mounting screws and rear connector board.
  • Page 18: The Control Panel

    The Control Panel The Condre RAID Control Panel consists of a two line by the 16 character LCD display, 4 push button switches and 6 LEDs. It provides a way to configure and monitor the operation of the Condre RAID.
  • Page 19: Memory Module

    ESC: use to exit a sub-menu and return to the previous menu Memory Module The Condre RAID controller requires a minimum of 32 MB DRAM SO DIMM (Small Outline, Dual Inline Memory Modules) installed in the socket on the controller board in order to operate. The controller box is normally delivered without any DRAM installed.
  • Page 20: Installing A So Dimm Module

    3.4.1 Installing a SO DIMM Module Please follow the below procedures to install SO-DIMM module. Power off the system and disconnect the power connector. Locate the SO DIMM socket on the controller board. To install a memory card, hold the memory card with the edge connector side towards the slot.
  • Page 21: Configuring Condre A/V Raid

    The following sections describe how to configure the Condre RAID for operation. To configure the Condre RAID you must configure the RAID settings and the SCSI settings. After these two steps are completed the Condre RAID will seem like a normal SCSI hard disk to the host system.
  • Page 22 ACS-8910 then press the [ENT] button. NOTE: If the Condre RAID is the only SCSI device on the bus or is at the end of a daisy chain the termination should be enabled. If the Condre RAID is in the middle of a daisy chain the termination should be disabled.
  • Page 23: Single Host Configuration For Logical Units

    [ENT] button. NOTE: This will automatically restart the Condre RAID. 4.1.3 Single Host Configuration for Logical Units The Condre RAID controller can support up to 8 logical units. A RAID array may be divided into multiple logical units. A logical unit is that portion of a disk array seen by the host system as a single logical device.
  • Page 24 Press the down arrow [▼] button until the sub-menu “62 Init R5/R3” option is displayed then press [ENT] button. Use the down arrow [▼] button until the ”START” option is displayed then press the [ENT] button. NOTE: The Condre RAID is now configured completely for logical units.
  • Page 25: Example For Logical Units Of Single Host Configuration

    4.1.4 EXAMPLE for Logical units of Single Host Configuration Example 1 : Normal Setup for logical units: Disk 5 GB x 6 Partition On-line Disk Partition 1 5 GB Spare Disk Partition 2 8 GB RAID Level Partition 3 7 GB SCSI ID Partition 4 5 GB...
  • Page 26 Partition 2 8 GB / SCSI ID 4 RAID Level Partition 3 7 GB / SCSI ID 1 Partition 4 5 GB / SCSI ID 0 Condre RAID Configuration: Step Menu Setting 11 Reconf RAID 12 RAID Level 13 Disk Number...
  • Page 27: Dual Host Configuration

    Condre RAID then press the [ENT] button. NOTE: If the Condre RAID is the only SCSI device on the bus or is at the end of a daisy chain the termination should be enabled. If the Condre RAID is in the middle of a daisy chain the termination should be disabled.
  • Page 28 31. Press the down arrow [▼] button until the sub-menu “14 Slice” option is displayed then press the [ENT] button. NOTE: The Slice will allow you to divide the partition size of Condre RAID. 32. Press the down-arrow [▼] button until the “141 Slice0(MB)” menu is displayed 33.
  • Page 29 49. Press the down arrow [▼] button until the sub-menu “62 Init R5/R3” option is displayed then press [ENT] button. 50. Use the down arrow [▼] button until the ”START” option is displayed then press the [ENT] button. NOTE: The Condre RAID has now configured the Dual Host completely.
  • Page 30: Example For Dual Host Configuration

    4.1.6 EXAMPLE for Dual Host Configuration Dual Host Setup : Disk 8 GB x 6 Host 1 SCSI ID On-line Disk Host 2 SCSI ID Spare Disk Partition for Host 1 25 GB RAID Level Partition for Host 2 15 GB ACS-8910 Configuration: Step Menu...
  • Page 31: Dual Host Configuration For Redundant Server & Ha Software

    14. Use the down arrow [▼] button until the “Yes” option is displayed then to press the [ENT] button. NOTE: This will automatically restart the Condre RAID NOTE: The Condre RAID has now configured the Dual Host for Redundant Server & HA software completely.
  • Page 32: Example For Redundant Server And Ha Software Configuration

    4.1.8 Example for Redundant Server and HA software Configuration: Dual Host for Redundant Server and HA software Setup : Disk 8 GB x 6 On-line Disk Spare Disk RAID Level Host 1 SCSI ID Host 2 SCSI ID ACS-8910 Configuration: Step Menu Setting...
  • Page 33: Expand The Raid Capacity

    Expand the RAID capacity The Condre RAID provides “ Capacity expansion” function, which it allows to expand current RAID capacity when you put new disks into your RAID subsystem. NOTE: Condre RAID allows one disk fail when you execute this expansion function.
  • Page 34: The Condre A/V Raid Configuration Menu

    The Main Menu consists of 6 categories. Each category is used to configure a different part of the Condre RAID controller. The following shows the main menu categories. Each category has sub-menu and options. In the following sections each main hierarchy will be described in detail.
  • Page 35: Raid Params Menu

    4.3.2 RAID Params menu The RAID Params menu configures the Condre RAID for the different supported RAID levels. To avoid accidentally erasing an existing configuration you must specify, using the “11 Re-Conf RAID” option, if you want to change the configuration.
  • Page 36 Sub-menu Sub options Settings Default setting 17 DMA Mode 171 Disk 1 0, 1, 2, 3, 4, 5 172 Disk 2 0, 1, 2, 3, 4, 5 173 Disk 3 0, 1, 2, 3, 4, 5 0, 1, 2, 3, 4, 5 174 Disk 4 175 Disk 5 0, 1, 2, 3, 4, 5...
  • Page 37: Scsi Params Menu

    4.3.3 SCSI Params menu The SCSI Params menu configures the SCSI portion of the Condre RAID controller. The SCSI ID and the termination must be set to avoid causing a conflict with the SCSI adapter or other SCSI devices daisy chained with the Condre RAID. Command Tag Queuing is a function that allows a SCSI device to handle multiple requests without having to serialize the operations.
  • Page 38 22 Secondary 221 Set SCSI ID 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, SCSI 10, 11, 12, 13, 14,Multiple Use to specify the Secondary SCSI ID for the Condre RAID. Description: Sub-menu option Sub-menu option Settings Default setting...
  • Page 39 Sub-menu Sub-menu Sub-menu Settings Default option option option setting 226 LUN map 2261 LUN 0 Disable, Slice 0 Slice 0 -Slice 7 2262 LUN 1 Disable, Slice 1 Slice 0 -Slice 7 2263 LUN 2 Disable, Slice 2 Slice 0 -Slice 7 2264 LUN 3 Disable, Slice 3...
  • Page 40: Rs232 Params Menu

    The RS232 Params menu configures the external ports of the Condre RAID. The Condre RAID can communicate with a remote terminal and modem. The Condre RAID and the remote terminal must be set to the same communication settings (baud rate, stop bit, data bit, and parity).
  • Page 41: System Params Menu

    4.3.5 System Params menu The System Params menu configures the internal operation of the Condre RAID. To avoid having the configuration altered by unauthorized personnel you can enable requiring a password to enter Configuration Mode. Also, to have the Condre RAID provide failure event notification uses the “Pager Info”, “FAX Info”...
  • Page 42 Sub-menu options Sub options Settings Default setting 43 FAX Info 431 FAX Disable, Enable Disable Description: Enable / Disable Fax function. 432 FAX Class 1, 2 Description: Setup your modem machine supports class 1 or 2. 433 FAX1 No. Up to 16 numbers 434 FAX2 No.
  • Page 43: Nvram Menu

    4.3.6 NVRAM menu The NVRAM menu options control the configuration information. When using this menu option the Condre RAID should be off-line. Any changes made in this group will cause data on the drives to be permanently erased. Once a configuration change has been made the NVRAM (where the settings are stored) must be updated.
  • Page 44: Raid Funcs Menu

    4.3.7 RAID Funcs menu The RAID Funcs menu allows different functions to be performed on the Condre RAID. NOTE: Any changes made to 61 Format Disk, 62 Init RAID 5, 63 R5 Check will cause data to be permanently erased on the disks.
  • Page 45 Use this option to add a disk to an existing configuration. This is only valid if not all disks were configured then a disk can be added without having to take the Condre RAID off-line. Sub-menu options Settings Default setting...
  • Page 46 Description: Use this option to expand new capacity Sub-menu options Settings Default setting 6A Update ROM None None Description: Use this option to update the programmable firmware of the Condre RAID. This option should only be executed when the Condre RAID is off-line.
  • Page 47: Page And Fax Notification

    Attach the modem cable (provided by the modem manufacturer) from the Modem port located at the back of the Condre RAID to the connector at the back of the modem. The Condre RAID provides a generic initialization string that is compatible with most modem models.
  • Page 48: Paging Notification

    5.2.1 Paging Notification Press the [ENT] button to display the ”Main Menu” menu. Press down arrow [▼] button to open the “4 System Params” menu and press the [ENT] key. Press down arrow [▼] button until the “42 Pager Info” menu is display then press the [ENT] button.
  • Page 49: Fax Notification

    4.3.1 FAX Notification Press the [ENT] button to display the ”Main Menu” menu. Press down arrow [▼]button until the “4 System Params” menu and press the [ENT] key. Press down arrow [▼] button until the “43 FAX Info” menu is display then press the [ENT] key.
  • Page 50: Monitor Utility

    Connecting Terminals The monitor utility may be accessed via the RS-232 connector located at the back of the Condre RAID. The following sections describe how to configure the Condre RAID to access the monitor utility via the RS-232 port.
  • Page 51: Communication Ports Settings

    To access the monitor utility connect (a standard female DB-9 to female DB-9 cable is included) the remote ANSI terminal or terminal emulation program to the RS-232 port located at the back of the Condre RAID controller. For instructions on how to use the Monitor Utility, go to section 6.3 Using the Monitor Utility 6.2.3 Using a PC for Terminal Emulation...
  • Page 52: Using The Monitor Utility

    At the top is the “ Monitor Utility” title which contains the model number and firmware version of the Condre RAID. At the left is the “LCD” window. The contents displayed here also appears on the front Panel LCD screen. Below is the “Menu” window with the Main Menu options.
  • Page 53: Running Configuration Mode

    Verify the terminal, or terminal emulation software, settings (Baud rate, Stop bit, Data bit, Parity, Flow control) match the RS-232 settings of the Condre RAID. The Flow control must be set to Software control (XON/XOFF) and the file transfer protocol must be set to ASCII.
  • Page 54: Troubleshooting

    Problem: Unable to access the Condre RAID after the operating system boots up. Possible Cause: The Condre RAID is not configured. Fix: Make sure the Condre RAID is configured for a RAID level. If no RAID level is configured the operating system will not detect the Condre RAID as a disk drive.
  • Page 55 If the settings were changed during Configuration Mode verify the settings of the Condre RAID in the RS-232 Params, Terminal option and change the terminal settings accordingly. Problem: Unable to send a Page or FAX using the modem port.
  • Page 56 Problem: The front panel LCD displays alternating “Ww” characters. Cause: These characters are displayed to indicate the write requests in the cache are being processed. When these characters are displayed, the Condre RAID will halt requests from the host (see above).
  • Page 57: Appendix A - Error Messages

    Appendix A - Error Messages The following is a listing of the error messages generated by the Condre RAID and their meaning. Number of disk channel Legend Total number of disks detected by the controller Number of disks specified in 1 RAID Params, 3 Disk Number menu option.
  • Page 58 Connection… Fail Do_IDE_Cmd: The IDE interface is waiting for DRQ signal to go off in wait DRQ command phase. Do_IDE_Cmd An error (?) occurred in IDE interface. Use Disk Check ERROR ? ! to identify faulty disk channel. IDE_ISR: wait IDE interface is waiting for an interrupt from a disk.
  • Page 59 connected. All modem User stopped the modem from sending a page or FAX operations are notification. canceled! Training FAIL! Fax Class 1 support -- modem fails in training phase. Page transfers The page notification failed. Modem may be turned off FAIL! or not connected.
  • Page 60: Appendix B : Technical Specifications

    APPENDIX B : Technical Specifications Condre RAID Disk Array Controller Operation System OS independent and Transparent Intel 80303 64-bit RISC microprocessor SCSI I/O Processor LSI 53C1010R Ultra160 RAID Level 0,1,3,5,0+1 Cache Memory One 144-pin SO-DIMM , 32~ 512 MB Battery Backup...
  • Page 61: Appendix C : Scsi Cable Specifications

    APPENDIX C : SCSI Cable Specifications SCSI Standards, Cable Length and corresponding Maximum Possible Drive Connections Single-Ended Differential Ultra2 Maximum Drives SCSI-1 25 m SCSI-2 25 m Wide SCSI-2 25 m Ultra SCSI-2 1.5 m 25 m Ultra SCSI-2 Ultra Wide SCSI-2 25 m Ultra Wide SCSI-2 1.5 m...
  • Page 62: Appendix E : Glossary

    APPENDIX E : Glossary Array Management Software, Firmware The body of software that provides common control and management for a disk array. Array Management Software most often executes in a disk controller or intelligent host bus adapter, but may also execute in a host computer. When it executes in a disk controller or adapter, Array Management Software is often referred to as Firmware.
  • Page 63 Mirroring A form of RAID in which Array Management Software maintains two or more identical copies of data on separate disks. MTBF An abbreviation for Mean Time Between Failure, the average time from start of use to failure in a large population of identical components or devices. RAID A Redundant Array of Independent Disks (RAID or RAID array) is a disk array in which part of the storage capacity is used to store redundant information about user...
  • Page 64: Appendix F : Record The Condre A/V Raid Setting

    APPENDIX F : Record the Condre RAID Setting F.1 View Drive Information Channel Brand Model Capacity...
  • Page 65 F.2 RAID Params Information RAID Level □ 0 □ 1 □ 0+1 □ 3 □ 5 Disk Number □1 □2 □3 □4 □5 □6 □7 □8 □9 □10 □11 □12 □13 □14 □15 □ 16 Spare Disk □ No □ Yes Channel _____________ Slice 0 __________ GB Slice 1...
  • Page 66 F.3 SCSI Params Information Primary □ 0 □ 1 □ 2 □ 3 □ 4 □ 5 □ 6 □ 7 SCSI lD □ 8 □ 9 □10 □11 □12 □13 □14 □15 Termination □ Enable □ Disable TAG Queuing □...
  • Page 67 Secondary □ 0 □ 1 □ 2 □ 3 □ 4 □ 5 □ 6 □ 7 SCSI lD □ 8 □ 9 □10 □11 □12 □13 □14 □15 Termination □ Enable □ Disable TAG Queuing □ Enable □ Disable Speed □...
  • Page 68 F.4 RS-232 Params Information F.4.1 Modem Params Information Baud Rate □ 2400 □4800 □9600 □14400 □19200 □28800 □38400 □57600 □115200 Stop Bit □ 1 □ 2 Data Bit □ 1 □ 2 Parity □ None □ Odd □ Even F.4.2 Terminal Params Information Baud Rate □...
  • Page 69 F.5 System Params Information F.5.1 Password Information Passwd Check □ Enable □ Disable Set Password Default :00000000 : ______________ F.5.2 Pager Information Paging □ Enable □ Disable Pager 1 No Tel No. : _____________________ Pin No. : _____________________ Code _________________________ Pager 2 No Tel No.
  • Page 70 _________________________ F.5.5 Modem Information Modem Initialize String Default : AT&D0&K4E0 ( Hays ) Brand _________________________ Initialize String _________________________ F.6 View Condre RAID Controller Information Cache Size □64MB □128MB □256MB □512MB Capacity __________ GB Firmware version _____________ Serial Number ___________________________ RAID Member...

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