For your security and comfort, we urge you to carefully read the chapter Security before attempting use. In buying this multifunction machine, you have opted for a quality SAGEM product. Your device satisfies all of the different needs of a modern office automation tool.
MF5402 Contents Paper insertion in the manual input tray Use of envelopes Copy Dear customer Simple copy ECO mode copy Consumables Advanced copying Security ID Card Copy mode Security directives Special setup for the copying Resolution setup Note to users in the United States Zoom setup of America Analysis origin setup...
Page 4
MF5402 Installing the full software package Installing drivers only Installing the drivers using the Companion Suite Pro software Installing the drivers manually Connections Multifunction Terminal's Supervision Checking the connection between the PC and the multifunction machine Companion Director Graphical presentation Utilities and applications activation Companion Monitor Graphical presentation...
MF5402 Security Security directives Before turning on your device, check that the outlet that you are going to plug it into conforms to the indications shown on the information plate (voltage, current, power network frequency) located on your device. This device shall be connected to a single phase power network.
MF5402 EME Compliance for Canada This Class "B" digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe "B" est conforme à la norme NMB-003 du Canada. Laser Safety Information CAUTION: Use of controls, adjustments, or performance of procedures other than those specified in this guide may result in hazardous light exposure.
MF5402 Positions of Safety labels on the machine The device has warning labels at the positions shown below. For your safety, you must never touch these surfaces when you remove a paper jam or when you replace the Toner cartridge. Symbols for the main power switch In accordance with IEC 60417, this machine uses the following symbols for the main power switch: means POWER ON.
MF5402 Regulatory Information Certifications in Europe The CE mark applied to this product, symbolizes Sagem Communications SAS (hereafter designated as Sagem Communications)’s declaration of conformity with the following applicable European Union Directives, as of the dates indicated: December 12,2006: Council Directive 2006/95/EC as amended. Approximation of the laws of the member states related to low voltage equipment.
Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Sagem Communications has determined that this product ® meets the ENERGY STAR guidelines for energy efficiency. Your machine will be delivered with the timer for switching to Power Save Mode from the last copy/print out, set at 5 or 15 minutes, depending on the model.
MF5402 Software use license CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THE PRESENT LICENSE BEFORE OPENING THE SEALED ENVELOPE CONTAINING THE SOFTWARE. OPENING THIS ENVELOPE INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS. In case you should not accept the terms of this license, the CD-ROM packaging should be returned to the retailer unopened, along with the other components of the product.
Registered trademarks Given the technical evolution, Sagem Communications reserves the right to modify the technical specifications of this product and/or to stop its manufacturing at any time and without notice. Companion Suite Pro is a registered trademark of Sagem Communications.
MF5402 Installation Location conditions By choosing an appropriate location, you preserve the longevity of the machine. Check that the selected location has the following characteristics: - Choose a well ventilated location. - Make sure not to obstruct the ventilation grids located on the left and right sides of the device. During the installation, make sure to place the machine thirty centimeters away from the surrounding objects so all the lids can be easily opened.
MF5402 - If liquid or metallic item gets accidentally inside the machine, turn it off immediately, unplug the power cord and contact your retailer. Otherwise, you will face a fire hazard or an electric shock hazard. - In case of heat, smoke, unusual smell or abnormal noise emissions, turn the machine off, unplug the power cord immediately and contact your retailer.
MF5402 - Be careful not to cut yourself on any sharp edges when you reach inside the product to remove misfed sheets of paper or masters. - For environmental reasons, do not dispose of the product or expended supply wastes at household waste collection point.
MF5402 Rules for use symbols WARNING Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the Safety information section of this manual. CAUTION Indicates important safety notes. Ignoring these notes could result in moderate or minor injury, or damage to the machine or to property.
MF5402 Terminal description Front and Back sides 1. Control panel 8. Manual input tray 2. Paper jam cover 9. Paper tray 3. Power supply cord connection 10. Cartridge access cover 4. On/Off switch 11. Fold-down stopper for paper delivery 5. Slave USB connection (for PC) 12.
MF5402 Command panel 1. Screen. 11. Key : stops the current operation. 2. Digital keypad. 12. Key : sets up the activation delay and toner save in 3. Key : document analysis to the PC or a media copy mode. (USB key).
MF5402 Packaging contents Device installation The packaging contains the items listed below: 1 Unpack the device. 2 Install the device respecting the security notices Multifunction device stated at the beginning of this booklet. 3 Remove all stickers from the machine. 4 Remove the plastic protection film from the screen.
MF5402 3 Setup the back side feed cassette stop by pushing assure the maximum copies per cartridge. the "PUSH" lever (A). Hold it by its handle. Then adjust the lateral paper guides to the paper format by pushing lever (B) located on the left guide.
MF5402 Starting your device 1 Select the desired language using the buttons and confirm with OK. The setup is now complete and the functions list is Device connection automatically printed out. Before plugging the power cord, it The LCD screen displays the message P if no APER EMPTY is imperative to refer to the...
Page 21
MF5402 appear on the reverse side. • Set envelope by pressing the folding line of four edges properly after releasing air inside. • Set envelope in a proper position after aligning in case it is bent or warped. • Paper conditioning is not allowed. And it should be used under normal office environment.
MF5402 Copy 5 Choose with the buttons the printing option (see examples below) depending on the copy mode that you want: 1 Page to 1, 1 Page to 4 or 1 page to 9. Your machine has the function to make one or more copies.
MF5402 Special setup for the copying 2 Enter the desired number of copies and confirm with the OK button. Setups done through this menu become the device 3 Choose the paper tray AUTOMATIC or MANUAL default setups after you confirm. with the buttons , then confirm with the OK button.
MF5402 Analysis origin setup Paper tray selection If you want, you can change the origin of the scanner. The Automatic selection can have two meanings depending on the paper format defined on the paper By entering new values for X and Y in mm (X < 209 and trays.
MF5402 Top and bottom printing margins setup If you want to, you can offset the lateral margins of the document towards the top or the bottom during printing. 856 - ADVANCED FCT/SCAN. & PRINT/TOP PRINT. 1 Press , enter 856 using the keypad. 2 Setup the top / bottom margins offsets (by 0.5 mm steps) with the buttons 3 Confirm by pressing the OK button.
8 - Eco energy Choosing the printer standby www.sagem-communications.com. You delay: the printer will switch to Note can also use the update function standby after a delay (in minutes) available with the Companion Suite Pro...
MF5402 Printing the functions guide 3 Press OK to confirm. 4 With the buttons , choose ON and confirm with OK. The printing is not possible on A5 Important 5 Quit this menu by pressing the button. (or Statement) paper format. 51 - PRINT / FUNCTIONS LIST Lock the Media service This function prevents access to the Media service.
MF5402 Display the consumables status You can read at any time the remaining toner in the cartridge. This level appears in percentage. 86 - ADVANCED FCT / CONSUMABLES 1 Press , enter 86 using the keypad. 2 The available toner percentage appears on the screen.
MF5402 Games Print the solution to a grid The printing is not possible on A5 Important (or Statement) paper format. Sudoku 522 - PRINT / SUDOKU / PRT SOLUTION Sudoku is a Japanese puzzle. The game is in a grid 1 Press , enter 5 using the keypad.
Important adaptor that you can obtain from our ordering department. For further information, contact www.sagem-communications.com. Type of radio network A radio network or WLAN (Wireless Local Area Network) is created when at least two computers, printers or other peripheral devices communicate with each other in a network via radio waves (high frequency waves).
Creating or rejoining a network www.sagem-communications.com. Before attempting to use a WLAN adaptor on your Connect your WLAN adaptor machine, you must enter the parameters that will allow a WLAN network to recognise your machine.
MF5402 8 IP CONF.: MANU or IP CONF.: AUTO appear on 3 Select PARAMETERS using the keys the screen. confirm with OK. If you choose to set up the system manually, go to 4 Select GATEWAY using the keys the next paragraph and enter the parameters confirm with OK.
MF5402 2827 - SETUP / WLAN / PARAMETERS / SECURITY Once your connection has been set up, you must install the network printer driver on your PC so that you can print This parameter allows you to make your network secure your documents.
MF5402 Setting up the PC For this section, refer to the instructions supplied by the manufacturer of the WLAN USB key to help you to find and join the "house" network. 1 You may need to install the software for the WLAN USB key on the PC, if this has not already been done.
MF5402 USB memory key 4 The list is shown in a table with the following information: the analysed files are indexed in an incremental You can connect a USB memory Key on the front side of 1 by 1 order, your machine.
MF5402 Analyse the USB memory key content confirm with OK. Select the printing format: THICK or NORMAL and confirm with OK to start printing. After a period of inactivity, your machine will return to the main menu. To view the USB memory key again please 5 Quit this menu by pressing the button.
Page 37
MF5402 With the IMAGE format, if you have selected: • BLACK&WHITE, the picture will be saved in TIFF format. • COLOUR, the picture will be saved in JPEG format. You can choose the image resolution that will be digitized to the USB memory key;...
MF5402 PC Features Software installation This section describes the following installation procedures: Introduction • full installation of the Companion Suite Pro software, • installation of the drivers only. The Companion Suite Pro software allows the connection of a personal computer with a compatible multifunction Installing the full software package machine.
Page 39
MF5402 9 The final installation is ready to be executed. Click on the I button. NSTALL 6 The welcome screen appears. Click on the N button to launch the installation of the Companion Suite Pro in your PC. The following screen appears to indicate the progression of the installation.
MF5402 Installing drivers only 6 Place your cursor on C OMPANION UITE and confirm with left-click of the mouse. This section describes the following installation procedures: • installation of drivers using the Companion Suite Pro software, • manual installation of drivers. Installing the drivers using the Companion Suite Pro software Turn your PC on.
MF5402 Installing the drivers manually 11 Select the destination folder for installation and click on the N button. You can install the printer and scan drivers manually without running any setup software. This installation mode is only possible Note on Windows 2000, XP and Vista. 1 Locate your USB cable connectors and connect as shown below on the picture.
MF5402 5 Select L LL2 in the list and click on N 2 Power on your multifunction machine. ASER The PC detects the device and the drivers are automatically installed. 3 Once the installation is finished, a message indicates that the drivers are installed correctly. You can now use the multifunction machine to print or 6 A screen informs you that the drivers have been scan your documents.
MF5402 Multifunction Terminal's Supervision Companion Monitor The software that you have installed contains two Graphical presentation multifunction machine management applications, and C , which OMPANION IRECTOR OMPANION ONITOR Run the application by clicking on the C OMPANION allow you to: icon located on your desktop or from the menu ONITOR •...
MF5402 Status of the connection 3 Select the desired scan R in the drop- ESOLUTION down menu. The status of the connection between the current device and the PC is indicated by a colour. The following table defines the possible states of the connection. Colour State Yellow...
MF5402 Companion Suite Pro functionalities To scan a document from PaperPort: 1 Click on F > S Document analysis 2 Select the desired scanner. The document analysis can be carried out in two ways: • either by the S function (application accessible from the Companion Director window or from the SCAN button on the machine), •...
MF5402 Printing in duplex mode with the multifunction The PC generates and prints a page machine explaining how to reload the sheets for a duplex job. Read this page The machine offers the possibility to print a document in carefully and place it back with the manual duplex mode from your PC.
MF5402 Software Uninstallation Uninstall the drivers using the Companion Suite Pro software This section describes the following procedures: Run the programs removal from the menu S TART >A >C >C ROGRAMS OMPANION UITE OMPANION UITE • full uninstallation of the Companion Suite Pro LL2 >...
Page 48
MF5402 6 Select the option R EMOVE DRIVER AND DRIVER and click on the OK button. PACKAGE 7 A confirmation screen appears. Click on the Y button to continue. 8 Click on the D button to confirm the removal. ELETE To remove scan and modem drivers: 1 Open the D window (S...
MF5402 Maintenance To replace the toner cartridge, proceed as shown below. 1 Insert the smart card provided with the new toner cartridge as shown on the picture below. Service General information For your safety, it is imperative to refer to the security directives CAUTION presented in chapter Security, page 1.
MF5402 Printer issues A wait message appears. PLEASE WAIT Error messages The smart card is read. When the printer encounters any of the problems described below, the corresponding message is shown NEW TONER on the machine display. REMOVE CARD Message Action 9 Remove the smart card from the reader, your machine is ready to print again.
MF5402 Paper jam PC printing issues When printing, a sheet of paper may get stuck in the This section details how the machine handles a print printer or the paper tray and cause a paper jam. request after having encountered an issue (paper jam, connection loss, etc.).
Features, page 34). Once the problem is resolved, Paper empty printing resumes from the first Visit our website www.sagem-communications.com to non-printed page. check if firmware updates are available for your machine, and download the appropriate update file on your PC.
MF5402 Specifications Physical specifications Dimensions: 344 x 447 x 386 mm Weight: 11.6 kg Electrical specifications Power supply (see rating plate): Single phase 220-240 V - 50/60 Hz - 4.5 A Electric consumption: 10 W typical in powersave 33 W typical in standby 450 W average during printing (900W peak) Environmental specifications Operating temperature:...
MF5402 Customer Information As part of our continuing quest for total customer satisfaction, all of our products are made with ease-of-use and reliability in mind. If, after consulting your user manual, you still require assistance, you should contact our Call Centre. Our personnel are highly trained specialists who can ensure that you receive the maximum benefit from your product.
Need help?
Do you have a question about the MF 5402 and is the answer not in the manual?
Questions and answers