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NIO Power Home 3.0 User Manual

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Summary of Contents for Nio Power Home 3.0

  • Page 1 NIO Power Home 3.0 User Manual...
  • Page 2 About This Manual Product Specifications All specifications and descriptions contained in this document are verified to be accurate at the time of your download. However, NIO reserves the right to make modifications at any time for continuous improvements. Copyrights Wuhan NIO Energy Co., Ltd. reserves all rights.
  • Page 3: Safety Information

    Warning: Do not expose the Power Home 3.0 to excessive contact with water and never touch the Power Home 3.0 and cables with wet hands. This leads to the risk of electric shock, which can cause serious or fatal injuries. Do not aim a strong jet of water at or against the Power Home 3.0.
  • Page 4 Note: Do not use cleaning solvents to clean any components of the Power Home 3.0. The exterior of the Power Home 3.0, the charging cable, and the connector end should be periodically wiped with a clean dry cloth to prevent accumulation of dirt and dust.
  • Page 5: Specifications

    Specifications Item Parameters Rated Input 400 V AC 32 A 50Hz Rated Power 22 kW Output Current 12-32 A Rated Output 400 V AC 32 A 50 Hz Operating Temperature -30℃ to +50℃ Connector Cable Length Operating Altitude ≤ 2000 m Operating Humidity 5% to 95%, no condensation Enclosure Rating...
  • Page 6: Before You Begin

    If you choose to install it by electrician not trained by NIO, you shall assume all risks and losses associated with such installation. In this case NIO is not liable for any of the consequences.
  • Page 7: Installation Planning

    Installation Planning Installation Preparation Wall-mounted Installation We recommend installing the charger in a convenient location based on your parking habits so that the charging connector port and the reset button are easily accessible. It's best to install it on the same side as the vehicle's charging port. For a wall-mounted installation at the rear of the parking space (as shown in the figure below), make sure the charger is located on the same side as the charging port.
  • Page 8: Component List

    Component List Componen Describtion Quantity t number AC Charger with 6m Type 2 Connector Connector Holder Expansion Bolt Packing List & Delivery Inspection Report Spare screws with gaskets User Manual...
  • Page 9: Product Schematic

    Product Schematic Notes: The reset button should only be used in emergencies. Pressing this button stops the charging and the indicator light turns constant red. After pulling out the charging connector, the charger will return to its normal standby mode if no fault is detected. If the indicator light remains constant red, please contact +00 8000 999 66 99 Indicator Light Display Indicator Light Status...
  • Page 10: Installation Instructions

    Installation Instructions Detach Front Cover Instructions Unscrew the 5 points from the backside to open the front silver cover. After detaching front silver cover, unscrew the 6 points to open the front black cover.
  • Page 11 Wiring Warning: Before leading the wire to the terminal block, make sure the screw is loosen to ensure wiring has full contact with the terminal.
  • Page 12 Restore Front Cover Attach the front cover by screwing the above 11 points and tighten the black plastic gland cover for incoming power. Wall-mounted Installation Instructions Charger Installation Step 1: Install the M10 expansion screws on the wall at the distances marked in the figure (distance between holes: 103mm) and fix mounting plate 2 to the wall.
  • Page 13 Connector Holder Installation Step 1: Use the M10 expansion screws to install the base plate relative to the connector holder as indicated in the figure below. Step 2: After installing and securing the base plate in place, insert the connector holder into the slot on the base plate and fix the connector holder to the base plate.
  • Page 14 A. For the user - activating Power Home 3.0: My Vehicle My Power Home Step 1: Open the NIO app and go to and then select Step 2: Scan the QR Code located on the Power Home 3.0 to activate the charging device.
  • Page 16 Step 3: Name your wallbox and enter the usage location of the charging device.
  • Page 17 Step 1: Scan the QR code on the Power Home 3.0 using a QR code scanner on your mobile device. Often this is installed in the camera function of your mobile device.
  • Page 18 Step 3: Enter the verification code and accept the terms and conditions. Step 4: Set the maximum charging current and confirm your input.
  • Page 19 C. Changing the maximum charging current within the maximum charging current setting. Warning: The maximum charging current of the Power Home 3.0 must be set to the maximum current that the wiring and/or electrical insulation can support permanently. The maximum current can be configured in the NIO app via an account connected to the wallbox.
  • Page 21 Charging Guide Charging Connector When the Power Home 3.0 is powered on and in the idle state, the indicator light on the charger is constant blue. Insert the charging connector completely in the AC charging port of the vehicle. Charging Plug and Charge •...
  • Page 22 Stay near the charger, enable Bluetooth on your phone, go to "My Charger" in the NIO app, and tap "Connect to Charger". In the connection dialog that appears, tap "Pair". Paste the Bluetooth pairing code (copied automatically) into the field to complete connection. Go back to the NIO app for operations.
  • Page 23: Troubleshooting

    Troubleshooting If the indicator light of the Power Home 3.0 shows constant red, go to the NIO app for troubleshooting. EU Toll-Free Number: 00 8000 999 66 99...
  • Page 24: Product Warranty

    Product Warranty Warranty Terms The warranty covers quality issues arising from the design, manufacturing and raw material defects of the NIO Power Home 3.0 charging device. For any issues not covered by the warranty, fees will be charged. Warranty Period NIO provides a two-year warranty for the NIO Power Home charging device from the date of delivery.
  • Page 25 Disposal This electronic equipment can not be disposed of with household waste. There may be places that receive and collect old units for free in your area. Follow local regulations for correct and environmentally friendly disposal. If the old electronic equipment contains personal information, you are responsible for deleting it before giving it away.
  • Page 26: Declaration Of Conformity

    Declaration of Conformity...

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