Bosch XQG120-WGB256B00W User Manual And Installation Instructions
Bosch XQG120-WGB256B00W User Manual And Installation Instructions

Bosch XQG120-WGB256B00W User Manual And Installation Instructions

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Washing machine
XQG120-
WGB256B00W
[en]
User manual and installation
instructions

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Summary of Contents for Bosch XQG120-WGB256B00W

  • Page 1 Washing machine XQG120- WGB256B00W [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ...........  4 11 Laundry........  30 1.1 General information.... 4 11.1 Preparing the laundry ....  30 1.2 Intended use...... 4 12 Detergents and care 1.3 Restriction on user group.. 4 products ........  30 1.4 Safe installation ...... 5 1.5 Safe use ........ 7 13 Basic operation .......  31 1.6 Safe cleaning and mainten- 13.1 Switching on the appliance ...
  • Page 3 15.5 Installing the software up- date ........ 36 15.6 Resetting the appliance network settings .... 36 15.7 Remote start ...... 37 15.8 Remote diagnostics .... 37 15.9 Data protection......  37 16 Basic settings......  37 16.1 Overview of the basic set- tings........ 38 16.2 Changing the basic set- tings........
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
  • Page 6 en Safety WARNING ‒ Risk of injury! The heavy weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with flammable cleaning agents that contain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, If you do not use the appliance for an ▶ spray residue or other residues im- extended period, it automatically mediately if they come into contact switches to standby mode. with the appliance. Installation and connection 4 Installation and con- Environmental protection and saving energy...
  • Page 12: Requirements For The Install- Ation Location

    en Installation and connection erate properly, or this may result in ATTENTION! material damage or damage to the If residual water in the appliance appliance. freezes, this may cause damage to Do not operate the appliance with the appliance. ▶ incomplete or defective accessor- Do not install or operate this appli- ▶...
  • Page 13: Removing The Transit Bolts

    Installation and connection en Unscrew and remove all of Installation loca- Requirements the screws for the 4 transit bolts tion using a WAF 13 wrench. Against a wall Do not trap the power cord or the hoses between the wall and the appli- ance.
  • Page 14: Connecting The Appliance

    en Installation and connection Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4"). Push the 4 cover caps downwards. Open the water tap carefully and check that the connection points are tight. Water outlet connection types This information is intended to help you to connect this appliance to the water outlet.
  • Page 15: Aligning The Appliance

    Installation and connection en 4.6 Aligning the appliance Sink Fix and secure the water outlet In order to reduce noise and vibra- hose with an el- tion and to prevent the appliance bow. from moving, align the appliance cor- → "Accessories", rectly. Page 30 Use a WAF 17 wrench to loosen the lock nuts in a clockwise direc- Plastic pipe with...
  • Page 16: Before Using For The First Time

    en Before using for the first time Use a WAF 17 wrench to tighten Pour approx. 1 litre of tap water the lock nuts against the housing into compartment II. until they are hand-tight. Add washing powder containing In doing so, hold the foot tight and oxygen bleach to compartment II.
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 6 Familiarising yourself with your appliance Familiarising yourself with your appliance 6.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 18: Control Panel

    en Familiarising yourself with your appliance Compartment II: Detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash and soaking 6.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 6.4 Operating logic Programmes → Page 26 Programme selector...
  • Page 19: Buttons

    Familiarising yourself with your appliance en tings by pressing the buttons. The ac- To hide the additional buttons, tivated settings are highlighted briefly press 更多 / More again. brightly on the display. Changing a setting value ATTENTION! If you activate certain settings, the Pressing on the display with force display shows selection buttons and may cause damage.
  • Page 20 en Display Display 7 Display The display shows the current set- Display tings, options or relevant information. Depending on the programme status, the display shows some information in area, e.g. ⁠ . Note: Additional functions may be available as a result of software updates. → "Installing the software update", Page 36 If a software update is available, you can find further information in the Home Connect app.
  • Page 21 Display en Display Description Programme status: Programme end Additional rinse cycles are activated. → "Buttons", Page 25 +10' Soaking is activated for 10, 20 or 30 minutes. +20' → "Buttons", Page 25 +30' 咖啡 / Coffee The "Coffee" stain type is activated. 橙汁 / Orange The "Orange"...
  • Page 22 en Display Display Description ¡ No water pressure. ¡ The water pressure from the tap is too low. Error code, error display, signal. → Page 43 Example...
  • Page 23 Buttons en Buttons 8 Buttons Some buttons are hidden for a re- Buttons Note: Additional functions may be duced display. You can display these available as a result of software up- additional buttons on the display. dates. → "Displaying or hiding additional but- → "Installing the software update", tons", Page 19 Page 36 The selection of programme settings...
  • Page 24 en Buttons Button Selection More information 活氧空气洗 / Air ¡ +30' Select the intensity of the active oxy- Wash gen treatment: ¡ +45' ¡ Use the normal intensity level for lighter odours. +30' ¡ Use the intensive level for stronger odours, e.g. cigarette or kitchen smells.
  • Page 25 Buttons en Button Selection More information 更多 / More ¡ Displaying or ¡ If you briefly press the button, you hiding addi- can display or hide additional but- tional buttons tons. → "Displaying or hiding additional buttons", Page 19 小件洗 / Single ¡ Activate Wash small loads of delicate or hard- Item wearing fabrics.
  • Page 26: Programmes

    en Programmes Programmes 9 Programmes Programmes Notes ¡ The laundry's care labels provide you with additional information about pro- gramme selection. ¡ For programmes with a temperature setting of 80 °C or 90 °C, the actual temperature may deviate from the specified temperature. The washing effect and hygiene expected at the specified temperatures is nevertheless achieved.
  • Page 27 Programmes en Programme Description Max. load (kg) Programme setting: Max. 1600 rpm ⁠   App Select additional programmes directly via the – Home Connect app. A description of the programmes can be found in the Home Connect app. Note: Your appliance must be connected to your home network and registered in your Home Con- nect app.
  • Page 28: Laundry

    en Programmes Programme Description Max. load (kg) ¡ If you regularly wash at temperatures of 40 °C or lower ¡ After a prolonged period of non-use Temperature settings: ¡ 90 °C: Antibacterial programme with high tem- peratures. ¡ 40 °C: Antibacterial programme. : Rinse the drum to remove hair and fluff. ¡...
  • Page 29 Programmes en Programme Description Max. load (kg) Dry the drum with a cloth before loading the laun- dry. Tip: The programme does not remove stains or sweat odours. 深层除螨 / Anti- Wash items made from cotton, linen or synthetic mites  fabrics. Suitable for strict hygiene requirements. The laundry is treated with active oxygen before the wash cycle and before the final rinse cycle.
  • Page 30: Preparing The Laundry

    en Accessories Accessories 10 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx. 2.50 m). Fixing brackets Improves the stability of the appliance. WMZ2200 Elbow Secure the water outlet hose in place.
  • Page 31: Basic Operation

    Basic operation en Press the required programme. Notes ¡ When using liquid detergents, only → "Programmes", Page 26 use liquid detergents that are self- flowing ¡ Do not mix different liquid deter- gents ¡ Do not mix detergent and fabric softener ¡ Do not use products that have ex- pired or are highly congealed ¡...
  • Page 32: Saving The Programme Settings

    en Basic operation 13.3 Saving the programme 13.5 Loading laundry settings Note: To prevent creasing, note the maximum load for the programmes. You can save your individual pro- → "Programmes", Page 26 gramme settings as favourites. Requirements Requirement: A programme is set. ¡ The laundry is prepared and sor- → Page 31 ted.
  • Page 33: Using The Measuring Aid

    Basic operation en 13.7 Using the measuring aid 13.8 Adding detergent and care product To more easily measure the liquid detergent, you can use a measuring Note: Observe the information about aid in the detergent drawer. detergents and care products → Page 30. Note: Do not use a measuring aid for viscous detergents, for washing Pull out the detergent drawer.
  • Page 34: Adding Laundry

    en Basic operation The appliance door remains Requirements ¡ The laundry is placed in the appli- locked for safety reasons if the temperature and water levels are ance. → Page 32 ¡ A programme is set. → Page 31 high. – If the temperature is high, start ¡...
  • Page 35: Activating The Childproof Lock

    Childproof lock en Wipe the rubber gasket dry and re- Home Connect 15 Home Connect move any foreign objects. This appliance is network-capable. Home Connect Connecting your appliance to a mo- bile device lets you control its func- tions via the Home Connect app, ad- just its basic settings and monitor its operating status.
  • Page 36: Setting Up The Home Connect App

    en Home Connect Notes 15.1 Setting up the ¡ If the Wi-Fi is activated, the display Home Connect app alternately shows "on" and the sig- nal strength of the Wi-Fi connec- Install the Home Connect app on tion. your mobile device. ¡ To exit the Home Connect settings, press and hold ⁠...
  • Page 37: Remote Start

    Basic settings en Press ⁠   远程启动 / Remote Start visit the service/support section of repeatedly until the display shows your local website: www.home-con- "rES". nect.cn. Press and hold for approx. 15.9 Data protection 3 seconds. a The network settings are reset. Please see the information on data protection.
  • Page 38: Overview Of The Basic Settings

    en Cleaning and servicing 16.1 Overview of the basic 16.2 Changing the basic set- settings tings Note: Additional functions may be Requirement: The display shows all available as a result of software up- additional buttons. → Page 19 dates. To call up the basic settings, press → "Installing the software update", 设置...
  • Page 39: Cleaning The Detergent Drawer

    Cleaning and servicing en Leave the appliance to dry after Clean the detergent drawer and in- ▶ every operation with the door sert with water and a brush, and open, and leave the detergent then dry them. drawer to dry. Run the 深层洁筒 / Drum Clean  ▶...
  • Page 40: Cleaning The Drain Pump

    en Cleaning and servicing Take the drain hose out of the 17.3 Cleaning the drain pump holder. Clean the drain pump regularly, at least once a year, as well as in the event of faults, e.g. blockages or rat- tling noises. Emptying the drain pump Turn off the tap.
  • Page 41 Cleaning and servicing en Once emptied, press firmly on the Since water may remain in the locking cap. drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt. Loosen the dirt and remove the filter insert.
  • Page 42: Cleaning The Intake Opening In The Rubber Gasket

    en Cleaning and servicing Ensure that both impellers can Insert and close the maintenance turn. flap. Insert the pump cap. Ensure that the parts of the ‒ pump cap are correctly as- sembled. 17.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
  • Page 43: Troubleshooting

    Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Never make any technical modifications to the appliance or its features. ▶...
  • Page 44 en Troubleshooting Fault Cause and troubleshooting H:32 The appliance has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. ▶ E:30 -10 / The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed. Check the installation of the water inlet hose.
  • Page 45 Troubleshooting en Fault Cause and troubleshooting E:30 -20 Do not add any extra water to the appliance while it ▶ is operating. All other error codes. Malfunction To restart the appliance, press and hold for ap- proximately 5 seconds. If the fault occurs again, disconnect the appliance from the power supply for at least 30 seconds.
  • Page 46 en Troubleshooting Fault Cause and troubleshooting The programme is The temperature is too high. paused or has been Start the 单漂洗 / Rinse programme or wait until the ▶ interrupted, but the temperature has dropped. door will not open. Water level is too high. Start the 单脱水...
  • Page 47 Troubleshooting en Fault Cause and troubleshooting There are detergent Detergents may contain water-insoluble substances residues on the laun- that deposit on the laundry. dry. Start the 单漂洗 / Rinse programme or brush out ▶ the laundry after drying. Fabrics smell unpleas- Active oxygen treatment is not suitable for removing ant after active oxygen stains, sweat and sweat odours.
  • Page 48 en Troubleshooting Fault Cause and troubleshooting Water is leaking from Dirt on the door or seal causes leaks. below the door. Clean the door and the seal. ▶ Detergent or fabric There is too much detergent or fabric softener in the softener drips off the detergent drawer.
  • Page 49: Emergency Release

    Transportation, storage and disposal en 18.1 Emergency release 19.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 40 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
  • Page 50: Disposing Of Old Appliance

    en Customer Service 19.4 Disposing of old appli- Customer Service 20 Customer Service ance Detailed information on the warranty Customer Service Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
  • Page 51: Consumption Values

    Consumption values en private users. To ensure protection Appliance width 59.8 cm from water damage, the appliance Appliance depth 59.0 cm must be connected to the power Appliance depth 64.8 cm supply. with door closed ¡ The liability guarantee is valid for the service life of the appliance. Appliance depth 109.0 cm ¡...
  • Page 52 en Applicable standard Safety – Part 1: General require- ments GB 4343.1 Electromagnetic compatibility re- quirements for household appli- ances, electric tools and similar apparatus – Part 1: Emission GB 17625.1 Electromagnetic compatibility – Limits – Part 1: Limits for har- monic current emissions (equipment input...
  • Page 56: Looking For Help? You'll Find It Here

    Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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