Summary of Contents for OOZE DUET
- Page 2 HOW TO USE THE DUET Pull the base out of the Duet and screw in one or both 510 oil cartridges. Turn the Duet upside down and use the IntelliSwitch (the small switch in the center) to tell the device which cart(s) to use.
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Questions and answers
Hey so my pen is not hitting both carts just one side
The Ooze Duet pen may only be hitting one cartridge due to several possible reasons:
1. Cartridge Size: The Duet only supports cartridges with a diameter of 10.5mm or smaller. If one cartridge is too large, it may not make proper contact.
2. Voltage or Connection Issue: Ensure both cartridges are properly connected. Try adjusting the voltage settings by clicking the button three times and cycling through the options.
3. Clogged Cartridge: Use Prep Mode (press the button twice) to run a 10-second gentle heat cycle and clear any clogs in the airway.
4. Battery or Contact Issue: Check if the LED battery indicator shows a low charge and recharge if necessary. Also, make sure the cartridge connectors are clean and making proper contact.
If the issue persists, try swapping the cartridges or testing each one individually.
This answer is automatically generated