Advertisement
Advertisement
Table of Contents
Related Manuals for ALOE CARE HEALTH Smart Hub
Summary of Contents for ALOE CARE HEALTH Smart Hub
- Page 1 Smart System Get to Know Aloe Care...
-
Page 2: Table Of Contents
Reach out to us for assistance with setup or How It Works answers to general questions; one of Buttons our team members will be happy to help. Call, email, or visit us online— Request Check-In’s 1-888-ALOECARE (1-888-256-3227) Caregiver Check-In’s support@aloecare.com Request Assistance support.aloecare.com Test Your Smart Hub... -
Page 3: How It Works
How It Works The Smart Hub is the center of the Aloe Care ecosystem, providing independent adults an easy way to Speaker connect to their care network or receive emergency assistance. Two-Way Speakerphone Ring Light Hands-free conversations for comfort and convenience. -
Page 4: Buttons
The Buttons Get to know the five main buttons for interacting with the Smart Hub. Assistance: Press to send assistance requests to the Aloe Care Response team. Primary Caregiver: Press to send check-in requests to only the Primary Caregiver. All Caregivers: Press to send check-in requests to all Caregivers in the Care Circle. -
Page 5: Request Check-In's
Once requested, Main Caregiver the caregiver(s) will receive a notification to contact you. When caregivers Check-In, TI P the Smart Hub plays a tune, and All Caregivers the ring light blinks blue. All Caregivers... -
Page 6: Caregiver Check-In's
Check-In call. Tap the checkmark icon at the bottom of the home screen and select the Smart Hub to start the Check-In. After a Check-In, add a note TI P to provide a status update to other caregivers about how the independent adult is doing. -
Page 7: Request Assistance
Voice-Activated: Say, “Emergency” repeatedly until the voice assistant responds. Button-Activated: If unable to speak, press the Assistance button in the center of the Smart Hub. Assistance Say “Emergency,” repeatedly Once the voice assistant is until you hear the triggered, the device will establish a call with the Response Team voice assistant chime. -
Page 8: Test Your Smart Hub
Test the Assistant Test your Smart Hub to see how it works. Use the following script to let the Response Team know your running a test. “Hi, this is [your name]. I was testing my Aloe Care Smart Hub. I do not need medical assistance.”... - Page 9 Assistance Section 2 Protocols Response Team Elevated Check-In’s The Aloe Care home set-up for independent adults provides voice-activated Emergency Feed communication, and 24/7 access to an emergency call center.
- Page 10 Our Response Team Our trained Aloe Care Response Team handles emergency events for independent adults. Confirmed emergency events—by way of voice activation, or button presses—automatically notify the Aloe Care Response Team. Two-way voice calls are established through the device so that our experts can effectively triage the situation.
- Page 11 Elevated Check-In’s During a Check-In, if you feel the independent adult needs care, press the “Emergency” button. An Aloe Care Response Team expert will patch into the conversation. Once connected, the expert will help triage the situation and dispatch medical assistance if necessary. Getting connected to the TI P emergency response team, via the...
- Page 12 Emergency Feed The Emergency Feed is a live disposition feed available to caregivers with access to the Aloe Care app. The feed displays a timeline of events after the independent adult has confirmed the need for assistance and has connected with the Response Team.
- Page 13 Aloe Care Health, Inc. Copyright © 2020 Aloe Care Health...
Need help?
Do you have a question about the Smart Hub and is the answer not in the manual?
Questions and answers