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EG4® 9K & 12K AC
MINI-SPLIT
U S E R M A N U A L
©2024 EG4 ELECTRONICS, LLC. ALL RIGHTS RESERVED.
VERSION 2.0 | INFORMATION SUBJECT TO CHANGE WITHOUT NOTICE.
MODEL #: DGWA3-09K & DGWA3-12K

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Summary of Contents for EG4 9K AC MINI-SPLIT

  • Page 1 EG4® 9K & 12K AC MINI-SPLIT U S E R M A N U A L ©2024 EG4 ELECTRONICS, LLC. ALL RIGHTS RESERVED. VERSION 2.0 | INFORMATION SUBJECT TO CHANGE WITHOUT NOTICE. MODEL #: DGWA3-09K & DGWA3-12K...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS TECHNICAL SPECIFICATIONS ..........................1 SAFETY ..................................3 SAFETY INSTRUCTIONS ..........................3 IMPORTANT SAFETY NOTIFICATIONS ....................3 BRIEF INTRODUCTION............................6 MINI-SPLIT FEATURES ..........................6 PACKING LIST ..............................6 INSTALLATION TOOLS ............................6 INDOOR UNIT INSTALLATION ..........................7 SELECT INSTALLATION LOCATION ......................7 WALL BRACKET INSTALLATION .......................
  • Page 3: Technical Specifications

    1. TECHNICAL SPECIFICATIONS ELECTRICAL 9K SYSTEM 12K SYSTEM RATED VOLTAGE 115VAC 115VAC RATED CURRENT - COOLING 5.97A 8.45A 6.37A 7.47A RATED CURRENT - HEATING INPUT POWER 190 – 1,000W 190 – 1,050W 60Hz FREQUENCY 19.05A MINIMUM CIRCUIT AMPACITY MAXIMUM BREAKER SIZE MAXIMUM STARTING CURRENT RATED COOLING 9,000 BTU/h...
  • Page 4 INDOOR UNIT DATA RATED LOAD AMPERAGE (RLA) 0.48A SPEED (TURBO/5/4/3/2/1) 850/800/750/700/650/630 r/min 900/850/800/750/700/680 r/min AIR FLOW (TURBO/5/4/3/2/1) 410/380/350/320/285/265 CFM 442/410/380/350/320/305 CFM SOUND PRESSURE 36/35/34/33/31/30 dB(A) 37/36/35/34/33/32 dB(A) (TURBO/5/4/3/2/1) 2.1 pt/hr. (1.0L/hr.) 2.65 pt/hr. (1.25L/hr.) MOISTURE REMOVAL 42.5×9.3×13.0 in. (1080×237×330mm) UNIT DIMENSIONS (W×D×H) 44.9×11.8×14.3 in.
  • Page 5: Safety

    2. SAFETY Hazardous Voltage Circuits! DANGER! AVERTISSEMENT! Circuits à tension élevée! SAFETY INSTRUCTIONS International safety regulations have been strictly observed in the design and testing of the mini-split. Before beginning any work, carefully read all safety instructions, and always observe them when working on or with the mini-split. The installation must follow all applicable national or local standards and regulations.
  • Page 6 12. For all electrical work, fuse the specified cables. Connect cables tightly and clamp them securely to prevent external forces from damaging the terminal. Improper electrical connections could overheat, causing fire and/or electrical shock. 13. The unit and any solar modules must be properly grounded in accordance with local electrical and building codes.
  • Page 7 NOTE: This unit contains fluorinated greenhouse gases. • For specific information on the type of gas and the amount, please refer to the relevant label on the unit itself. • Service, maintenance, and repair of this unit must be performed by a certified technician.
  • Page 8: Brief Introduction

    3. BRIEF INTRODUCTION MINI-SPLIT FEATURES EG4 mini-split air conditioners consist of an indoor unit and an outdoor unit. Each mini-split has the capability to cool and heat, based on the need. The unit comes pre-charged with refrigerant supporting a DIY installation. Each unit comes with a remote control and can also be controlled by a smartphone via a third-party application.
  • Page 9: Indoor Unit Installation

    5. INDOOR UNIT INSTALLATION SELECT INSTALLATION LOCATION Before installing the indoor unit, choose a suitable location. Proper installation locations meet the following criteria: Proper airflow around the unit (see recommended clearances listed below) • • Adequate drainage Wall that supports the full weight of the unit •...
  • Page 10: Wall Bracket Installation

    5.2 WALL BRACKET INSTALLATION The mounting bracket is used to attach the indoor unit to the wall. NOTE: • Verify the bracket is installed on a secure surface that is sufficiently dense to support the unit and prevent unwanted noise and vibration. •...
  • Page 11: Drill Wall Hole

    5.3 DRILL WALL HOLE A hole must be drilled in the wall for the refrigerant line set, the condensation hose, and the signal cable that will connect the indoor and outdoor unit. Steps: 1. Measure 3.25 in. (83mm) horizontally from the middle of the right-side leg and mark this location with a line.
  • Page 12: Connect Signal Cable

    4. Using the appropriately sized hole saw and a drill, make a hole in the marked location. Be sure to angle the hole saw at a downward angle to aide with condensation pipe drainage as shown below. CAUTION: When drilling the wall hole, be sure to avoid wires, plumbing, and other sensitive components.
  • Page 13: Prepare Piping

    5. While in front of the unit, match the wire colors with the labels on the terminal block. Connect each wire’s spade connector to its corresponding terminal, securely fastening each screw. (see table) TERMINAL # WIRE COLOR Brown Blue Black Yellow/Green 6.
  • Page 14 4. Locate the black rubber plug on the side of the unit near the refrigerant lines. Carefully remove the plug slowly twisting it side to side while pulling outward. The plug fits snug so be careful not to tear or damage it. 5.
  • Page 15: Mount Indoor Unit

    10. Using insulation tape, wrap the refrigerant pipes and drain hose tightly together. 11. Bundle the pipes and signal wiring together as one bundle before passing them through the wall. Painter’s tape can be used here as it can be easily removed after the indoor unit is installed, leaving no residue.
  • Page 16 CAUTION: Verify the condensation drain hose is properly configured ensuring proper drainage as shown in the images below. Improper drainage may cause water damage to the home and property. Do not place Upward turns containers at the end Kinks in the drain Proper anywhere in the length of the drain hose that...
  • Page 17: Outdoor Unit Installation

    6. OUTDOOR UNIT INSTALLATION SELECT INSTALLATION LOCATION Before installing the outdoor unit, a suitable location must be chosen. The following standards will determine the location. Proper installation locations meet the following standards: Meets all spatial requirements shown in the image below. •...
  • Page 18: Install Drain Joint

    6.2 INSTALL DRAIN JOINT Perform the following steps to install the drain joint. Running the unit in heat mode will require a drain joint. Before bolting the outdoor unit in place, install the drain joint at the bottom of the unit.
  • Page 19: Connect Signal And Power Cables

    WARNING: When drilling into concrete, eye protection is recommended at all times. Ground Mounting To install the unit on the ground or on a concrete mounting platform, complete the following: 1. Mark the positions for four expansion bolts based on dimensions in “Table 6.3” above. 2.
  • Page 20 All circuits, including any switches, should have a capacity 1.25 times the maximum unit • current (amps). The qualified technician must use an approved circuit breaker or switch that disconnects • all poles and has a contact separation of at least 1/8 in. (3mm). Make sure to properly ground the air conditioner.
  • Page 21: Wiring Diagrams

    6.5 WIRING DIAGRAMS Outdoor Unit Wiring Diagram Indoor Unit Wiring Diagram...
  • Page 22: Install Refrigerant Line Set

    6.6 INSTALL REFRIGERANT LINE SET The refrigerant line set is copper tubing factory fabricated with quick connect fittings to ensure leak free connections. The quick connect fitting uses a double sealing system with an automatic safety valve that releases refrigerant only when the outdoor unit is connected and sealed.
  • Page 23: Release Refrigerant Into The System

    6. Connect the line set quick connector F2 to M2. Tighten to 19-22 ft-lbs. (25-30Nm). 7. Repeat the steps for indoor connector M1 and line set connector F1. 8. Coil the excess tubing behind the outdoor unit. 9. Remove the protective covers from the M2 connector on the outdoor unit and the F2 connector on the line set.
  • Page 24 Leak Detector Method If using leak detector, refer to the device's operation manual for proper usage instructions.
  • Page 25: Electrical Checks

    7. ELECTRICAL CHECKS After installation, confirm that all electrical wiring is installed in accordance with local and national regulations before proceeding. WARNING All wiring must comply with local and national electrical codes and must be installed by a licensed electrician. Check all Connections Check all wiring connections to ensure there are no loose or uncovered ends exposing bare connections or wire.
  • Page 26: Operating Temperature Ranges

    8.3 OPERATING TEMPERATURE RANGES MODE ROOM TEMPERATURE OUTDOOR TEMPERATURE Cool 61°F – 90°F (16°C – 32°C) 32°F – 131°F (0°C – 55°C) Heat 32°F – 90°F (0°C – 32°C) 5°F – 86°F (-15°C – 30°C) 50°F – 90°F (10°C – 32°C) 32°F –...
  • Page 27: Airflow Direction

    8.5 AIRFLOW DIRECTION Adjustment of the vertical and horizontal louvers will change airflow direction of the indoor unit to prevent discomfort and/or uneven room temperatures. CAUTION: To reduce the risk of injury, read all instructions! DO NOT: Put fingers into the panel of the blower and suction side. The high-speed fan inside may cause injury.
  • Page 28: Indoor Unit Display

    Horizontal Airflow (Left/Right) Adjustment: The angle of the horizontal louver must be set manually. Move the deflector rod, located on the underside of the unit, by pushing the tab manually left or right to adjust the airflow from side to side as desired.
  • Page 29: Remote Control Operation

    8.7 REMOTE CONTROL OPERATION The air conditioner has an infrared remote that can fully operate the unit. Some functions on the remote may not be available for all units. For example, the AC power limiter is only available on hybrid models. BUTTON DESCRIPTION Power...
  • Page 30 Sets the air conditioner into heating mode with a set temperature of 75°F (24°C). • With the unit on or off, press the button and the unit will enter heating mode with a set temperature to 75°F (24°C). Heat • In the timer on state, press this button to cancel the timer setting and turn on heating mode with a set temperature to 75°F (24°C).
  • Page 31: Manual Operation

    NOTE: Changing temperature readout The unit could ship with one of two remotes which look structurally the same. However, each unit uses a unique sequence of button presses to change the temperature readout. Method 1: Press the TEMP Up and Down buttons simultaneously. •...
  • Page 32: Phone App And Installation

    9. PHONE APP AND INSTALLATION The mini-split can be controlled and monitored using an iOS or Android app. This section will provide the installation and configuration steps for the app as well as how to use the app. 1. To download and install the phone app, scan 2.
  • Page 33 5. Select Agree. 6. Select Sign Up. 7. Provide an email address, select I Agree, 8. Locate the verification code emailed to the click Get Verification Code. email address used in the previous step. Provide the code when requested by the app.
  • Page 34 9. Enter a password then select Done. 10. Select Allow. This will provide access to the hardware device’s Wi-Fi. 12. Select Continue. This will allow the app to 11. Select OK. This will provide the app access use location services. to the hardware device’s Bluetooth.
  • Page 35 13. Turn the air conditioner on using the remote. 14. Select Add. If the mini-split unit does not Press the LIGHT button 8 times or more show up, verify pair mode is enabled in the within 10 seconds. When the incremental previous step.
  • Page 36: Using The App

    USING THE APP The following information demonstrates some of the settings that can be displayed and set using the phone app. Main Screen ITEM DESCRIPTION Displays the system name Select to edit settings within the Real time PV input measured in watts (Will only function on hybrid models) Real time AC input measured in...
  • Page 37 Pull Up Menu Settings ITEM DESCRIPTION Power Turns the unit on or off. Switch Cooling Selects cooling mode. Heating Selects heating mode. Selects desired fan speed: Auto • • Fan Speed • High • Turbo • Selects desired mode: • Auto Cold •...
  • Page 38: Care And Maintenance

    10. CARE AND MAINTENANCE CAUTION: Power must be turned off before attempting any kind of cleaning. Before performing maintenance, turn the power off to the unit and then disconnect the power to the circuit at the breaker. Failure to do this could cause electrical shock and injury.
  • Page 39 2. Use the filter tabs to lift the filter slightly upward and then pull it outwards the front of the unit. Extract the filter by gently drawing it downward. Replace as necessary. 3. Unclip the small air-freshening filter from the larger air filter. Clean the large air filter with a vacuum or with warm, soapy water.
  • Page 40: Preparation For Extended Non-Operation

    5. Close the front panel of the unit. Make sure that the buckles snap into the chassis securely and the front panel is completely closed. 10.2 PREPARATION FOR EXTENDED NON-OPERATION If the unit will not be used for an extended period of time (e.g. from the end of summer to the beginning of the following summer), perform the following: 1.
  • Page 41: Troubleshooting

    11. TROUBLESHOOTING 11.1 COMMON ISSUES AND CAUSES ISSUE POSSIBLE CAUSE Unit does not turn on when The Unit has a 3-minute protection feature that prevents the unit from pressing the Power button overloading. The unit will not restart within three minutes of being turned off. The unit may change its setting to prevent frost from forming on the unit.
  • Page 42: Problems, Causes, And Solutions

    11.2 PROBLEMS, CAUSES, AND SOLUTIONS PROBLEM POSSIBLE CAUSES SOLUTIONS Temperature setting may be higher Lower the temperature setting than ambient room temperature The heat exchanger on the indoor or Clean the affected heat exchanger outdoor unit is dirty Remove the filter and clean it The air filter is dirty according to the instructions The air inlet or outlet of either unit is...
  • Page 43: Indoor Unit Led Error Codes

    11.3 INDOOR UNIT LED ERROR CODES CODE DESCRIPTION Indoor data wrong Indoor and outdoor unit communication wrong Indoor keys stuck Outdoor data wrong Indoor fan motor wrong Indoor air temperature sensor wrong Indoor evaporator temperature sensor wrong Outdoor air temperature sensor wrong Outdoor condenser temperature sensor wrong Air outlet temperature sensor wrong Indoor fan motor lost speed...
  • Page 44 NOTES...
  • Page 45 NOTES...
  • Page 46 CONTACT US support@eg4electronics.com (903) 609-1988 www.eg4electronics.com...

This manual is also suitable for:

12k ac mini-split

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