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Itho Daalderop Green Energy Smartboiler Manual

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Green Energy Smartboiler®
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Summary of Contents for Itho Daalderop Green Energy Smartboiler

  • Page 1 Itho Daalderop Green Energy Smartboiler® Manual...
  • Page 2 Translation of the original document.
  • Page 3 Itho Daalderop retains the right to make changes without prior notification. Due to our continuous product improvement process, the illustrations in this document may not match the delivered appliance.

  • Page 4: Table Of Contents

    Error messages 2.1. Application 8.1.1. HMI error 2.2. What is a Smartboiler? 8.1.2. Warning 2.3. Green Energy Smartboiler® 8.1.3. Blocking 2.3.1. Self-consumption 8.1.4. Locking 2.3.2. Climate Connect app 8.2. Reset error message 2.3.3. Service app 8.3. Diagnosis of error messages 2.4.

  • Page 5: Safety And Other Regulations

    1. Safety and other regulations 1.1. Safety Cleaning and maintenance by the user ● must not be performed by children or Install the product as outlined in this ● persons with reduced physical, sensory or manual and according to the relevant mental capabilities or lack of experience installation and safety instructions.

  • Page 6: Water Quality Requirements

    1.2. Water quality requirements Inspect the product for defects regularly. ● In the event of any defects, switch off the ● WATER QUALITY unit and contact your installer or service Acidity (pH) 7–8.5 Iron content (Fe) ‹ 0.2 mg/l organisation. Chlorine content (Cl) ‹...

  • Page 7: Product Information

    2. Product information 2.1. Application 2.3. Green Energy Smartboiler® The Green Energy Smartboiler® is a hot water heater designed for The Green Energy Smartboiler® has all the functionality of a use in the kitchen, shower and/or bath. The heater is capable of Smartboiler, but goes a bit further.

  • Page 8: Self-Consumption

    The SELF-CONSUMPTION function can only work if an Itho The net electricity (el ) is the self-generated electricity (el prod Daalderop Green Energy Smartboiler® is connected to the digital minus the self-consumption (el energy meter (smart meter). The P1 module is a communication = el...

  • Page 9: Climate Connect App

    The app is designed specifically for smartphones. Using it on a ● tablet is less advantageous. You can log in to the Service app with your account.Itho Daalderop This is the same account that you, as the installer, use to log in to our business website.

  • Page 10: Technical Data

    2.4. Technical data Green Energy Smartboiler® Mono Green Energy Smartboiler® Description Symbol Unit Weight (empty) — Weight (filled) Storage volume Supply voltage — ~230 VAC, 50 Hz ~230 VAC, 50 Hz Power — 1000 1750 2500 Load — 10.9 IP classification —...

  • Page 11: Product Data Sheet Information

    2.5. Product data sheet information Itho Daalderop Green Energy Smartboiler® Mono Green Energy Smartboiler® Description Symbol Unit Declared load profile — — Water heating energy efficiency class — — ƞ Energy-efficient water heating 1317 1294 2556 2907 1230 1312 2632...

  • Page 12: Package Contents

    2.6. Package contents Green Energy Smartboiler® ä Caution! Wall bracket Adjustable foot Ø24-M8x36 Report damages and/or missing parts to your outlet. Clamping nut 15 mm Compression ring 15 mm Gasket ring ½" Washer ELVZ M10x30 Centring ring Documentation set Drilling jig...

  • Page 13: Accessories

    2.7. Accessories INSTALLATION MATERIALS 07.92.70.001 | Connection Tube Set Ø15x620 - MOUNTING ½" flat connection 04-00203 | Boiler Seating Support frame; suitable to support wall mounting if the wall’s load-bearing capacity is insufficient. 07.92.70.004 | Connection Tube Set Ø15x700 04-00204 | Extended Suspension Mount Wall bracket;...

  • Page 14: Dimensional Sketch

    2.8. Dimensional sketch 1) Minimum free space required for installation and service. 2) When installed, this dimension must be at least 50 mm, with the appliance having to remain accessible for service at all times. Dimensi Heater model Unit 1118 1322 1007 1211...

  • Page 15: Installation

    3. Installation 3.1. Water Heater Support ä Warning! NEVER turn on the power during installation to prevent damage to the product. Make the following preparations Switch off the power supply to the water heater in the meter ● cabinet or at the maintenance switch. Shut off the main water supply valve and release the pressure in ●...

  • Page 16: Replacement Of Existing Heater

    3.2. Replacement of existing heater e) Mount the wall bracket onto the existing mount with the recesses facing upwards. The wall bracket’s design enables replacement of most common Rotate the centring rings to adjust the bracket horizontally. existing heaters without drilling any new holes or replacing the piping.
  • Page 17 Standard Reverse Always use the mounting holes at the top of the mounting bracket. Rotate the centring rings to adjust the bracket horizontally. h) Mount the heater on the wall bracket. Level the heater vertically by rotating the levelling foot in or out.

  • Page 18: New Installation

    3.3. New installation Mount the heater on the wall bracket. g) Level the heater vertically by rotating the levelling foot in or out. a) Position the drilling jig with the arrow up against the ceiling. b) Mark the hole positions for the relevant heater model on the wall.

  • Page 19: Connecting Hot Water

    3.4. Connecting hot water ä Caution! Connect the hot water pipe to the heater’s hot water connection Take note of the direction in which the water flows through the using a flat gasket or compression fitting safety group. The direction is indicated by an arrow on the safety group.

  • Page 20: Electrical Connection

    4. Electrical connection c) Connect the power cable to the terminal block in accordance ä Caution! with the following instructions: The unit must be connected in accordance with national and local regulations for electrical installations to a fixed connection that can be disconnected from mains power by means of a (built- in) on/off control (e.g.

  • Page 21: Electrical Diagram

    4.1. Electrical diagram Green Energy Smartboiler® Green Energy Smartboiler® Mono HEATER HEATER HEATER MAINS MAINS MAINS Safety Appliance thermal cut- control unit Identification resistor...

  • Page 22: Operation

    5. Operation 5.1. Appliance control unit 5.2. Activate appliance control unit The Green Energy Smartboiler® is equipped with an appliance During normal operation, the appliance control unit is in standby control unit, also called an HMI controller. mode. This means that the screen is turned off.

  • Page 23: Initialising

    5.3. Initialising Note An LCD test is performed while initialising. This briefly displays all After this, the heater will always initialise in the last selected the on-screen icons and symbols. After testing, the screen will mode – either ON or STANDBY mode – when the power is display the heater's current operational status.

  • Page 24: Operational Status

    5.4. Operational status ... blue/yellow/green/red Continuous on... — The current stored water temperature is displayed by default. Flashing on and off... 1x short On-Off every 5 seconds. The current operating status is displayed using the following icons. Flashes slowly... 1 second On, 1second Off. Flashes rapidly...

  • Page 25: Menu Structure

    5.6. Menu structure WATER HEATER 1ST INITIALISATION WATER HEATER INITIALISING WATER HEATER WATER HEATER STANDBY TEMP °C M3. SETTINGS TIME BOIL MACH DAYS M1. INFORMATION SMART ELEM TIMR TEMP °C RELAY CLICK BOOST M3.1. CONFIGURATION PV ON PV SP °C AP HW PVSTA AP SW...

  • Page 26: M1. Information

    5.7. M1. INFORMATION 5.8. M2. HARDWARE/SOFTWARE The menu shows current measurements and information. The menu shows the hardware version and software version. INFORMATION HARDWARE/SOFTWARE M1.1. TEMP °C M2.1. AP HW M1.2. TIME M2.2. AP SW M1.3. MACH DAYS M2.3. HI HW M1.4.

  • Page 27: M3. Settings

    5.9. M3. SETTINGS 5.10. M3.1. CONFIGURATION The following submenus are available for selection in the menu: The following parameters can be set in the submenu: SETTINGS CONFIGURATION CONFIGURATION M3.1. M3.1.1. BOIL Set the water heater parameters. M3.1.2. SMART TIME M3.1.3. TEMP °C M3.2.
  • Page 28 M3.1.1. BOIL M3.1.2. SMART | Factory setting OFF | OFF/ON | +/- | | Factory setting ON | OFF/ON | +/- | boil smart The LED indicator flashes yellow rapidly. The LED indicator flashes yellow rapidly. Activating the BOIL function ensures that the stored water is heated The water temperature is automatically maintained while the heater according to the CONFIGURATION...
  • Page 29 M3.1.3. TEMP °C M3.1.6. PV_ON | Factory setting 65 | Min. 55 | Max. 80 | +/- 5 | | Factory setting OFF | OFF/ON | +/- | temp pv on The LED indicator flashes yellow rapidly. The LED indicator flashes yellow rapidly. Setup or adjustment of maximum boiler temperature.

  • Page 30: M3.2. Time

    PVSTA KW - PVSTO KW ≥ Boiler power level (KW) The LED indicator lights up continuously in yellow. Green Energy Smartboiler® Mono 60/80 Δ kW ≥ 1.0 Green Energy Smartboiler® Mono 120/150 Δ kW ≥ 1.8 ä...

  • Page 31: M3.3. Service

    5.12. M3.3. SERVICE M3.2.1. TIME HH_MM | Factory setting 12:00 | Min. 00:00 | Max. 23:59 | +/- 00:01 | The following parameters can be set in the submenu: SERVICE M3.3.1. TMAX °C M3.3.2. TMIN °C 1200 M3.3.3. ERROR RESET time Example parameter: The LED indicator flashes yellow rapidly.
  • Page 32 M3.3.1. TMAX °C M3.3.3. ERROR RESET | Factory setting 80 | Min. 65 | Max. 80 | +/- 5 | | Factory setting 0 | 0/1 | +/- | tmax ERROR The LED indicator flashes yellow rapidly. The LED indicator flashes yellow rapidly. Setting or adjusting the maximum stored water temperature during Activating the ERROR RESET function clears the history of the fault SMART CONTROL.

  • Page 33: M3.4. Communication

    5.13. M3.4. COMMUNICATION M3.4.1. AP MODE | Factory setting OFF | OFF/ON | +/- | The following parameters can be set in the submenu: COMMUNICATION M3.4.1. MODE M3.4.2. PAIR M3.4.3. CLEAR Example parameter: The LED indicator flashes blue rapidly. Activating the AP MODE function enables the Bluetooth function for 120 seconds.
  • Page 34 M3.4.2. PAIR M3.4.3. CLEAR ALL | — | | — | BIND clear The LED indicator is continuously lit blue. The LED indicator is continuously lit blue. Activating the PAIR function enables the registering mode once for Activating the CLEAR ALL function will enable the unregistering 120 seconds to establish a wireless connection (RF) between the mode once for 10 seconds to remove the wireless connection (RF) water heater and an external device.

  • Page 35: M4. Boost

    5.14. M4. BOOST 5.15. M5. ERROR RESET BOOST ERROR RESET 3 sec 5 sec BOOST ERROR RESET Example BOOST: ERROR RESET example: ERROR The LED indicator is continuously lit blue. The LED indicator is continuously lit blue. There may occasionally be an insufficient amount of hot water. Activating the ERROR RESET function clears the history of the fault Activate the BOOST function for immediate one-time heating of the messages.

  • Page 36: M6. Ap Mode

    Once the Wi-Fi connection is established, the function is automatically disabled. ä Caution! The Bluetooth function only works with the Service app and the Climate Connect app from Itho Daalderop. The AP MODE function can also be enabled via the COMMUNICATION setting. Immediate activation of function ▽...

  • Page 37: Use

    If the appliance does not have power, check the fuse at the consumer unit and replace it if necessary. If replacing the fuse does not solve the problem, contact Itho Daalderop. WATER HEATER g) Change the heater mode to ON.

  • Page 38: Climate Connect App Setup

    Follow the additional instructions from the app. a) Pair P1 module on page 38; Establish a wireless connection (RF) between the boiler and the Itho Daalderop P1 module. INSTALL THE APP b) Self Consumption Settings on page 39 SETTINGS;...

  • Page 39: Self Consumption Settings

    6.4. Unpair devices 6.3.2. Self Consumption Settings For more information, see Self-consumption on page 8. ä Caution! SELF CONSUMPTION When replacing a paired module, this existing pairing must first a) Activate the SELF-CONSUMPTION function. be deleted. Only then can the new module be paired. For more information, see explanation PV_ON °C in M3.1.

  • Page 40: Legionella Prevention

    6.5. Legionella prevention Leaving the heater in STANDBY mode for more than a week may lead to the presence of legionella bacteria. After turning on again, the stored water must be heated to maximum and the hot water pipes rinsed before use. The water heater is equipped with an independent disinfection program.

  • Page 41: The Most Frequent Complaints

    7. The most frequent complaints The following is an overview of the most common complaints known to Itho Daalderop. If you cannot resolve the complaint yourself, For each of these complaints there are a please contact your installer or service number of possible causes with a solution given organisation.
  • Page 42 Steam is coming out of the mixer tap. Cause Solution The thermostat or safety thermal cut-out Disconnect the appliance from the mains ● is faulty. power. Contact your installer or service organisation. The heater is causing a short circuit Cause Solution There is a short circuit in the electrical Disconnect the appliance from the mains...

  • Page 43: Error Messages

    8. Faults 8.1. Error messages 8.1.2. Warning The appliance has three types of error message which are displayed Code Code Description on the screen, namely: Legionella Temperature sensor error HMI error on page 43 ● P1 data outside limits Warning on page 43 ●...

  • Page 44: Blocking

    8.1.3. Blocking 8.1.4. Locking Code Code Description Code Code Description Power is too low Hardware error Software error Hardware error Reset failed Hardware error Safety thermal cut-out Hardware error Time not set Hardware error Hardware error Hardware error Hardware error Software error Hardware error Safety thermal cut-out...

  • Page 45: Reset Error Message

    8.2. Reset error message Fault messages can be reset in the following two ways. In the operating status. ↺ Press button for approximately 5 seconds; see M5. ERROR RESET on page 35. 2. Via the SERVICE setting. Change the parameter to 1 to enable the ERROR RESET function once.

  • Page 46: Diagnosis Of Error Messages

    8.3. Diagnosis of error messages B00 | 128 Power is too low Cause Solution a) The power supply is not functioning correctly. Check the domestic electrical installation. Check the cabling and connectors and correct as necessary. Replace the control board. B01 | 129 Software error Cause...
  • Page 47 E01 | 1 Hardware error Cause Solution a) ROM memory is defective. The appliance automatically resets itself a maximum of three times. Replace the control board. E02 | 2 Hardware error Cause Solution a) One or more processor instructions are not The appliance automatically resets itself a being executed correctly.
  • Page 48 E08 | 8 Software error Cause Solution a) The software does not work properly. The appliance automatically resets itself a maximum of three times. Replace the control board. E09 | 9 Hardware error Cause Solution a) The sensor data is not updated by the ADC. Reset the error.
  • Page 49 Reset the error. Replace the control board. b) Incorrect identification resistor. Replace the identification resistor on the control board. Smartboiler 6800 Ohm (red). ® Green Energy Smartboiler 1500 Ohm (white). E20 | 20 Boiling dry Cause Solution a) The heater is not filled with water.
  • Page 50 E28 | 28 Temperature sensor error (RefHi) Cause Solution a) The sensor measures a temperature outside Reset the error. the normal working range (sensor short Replace the sensor. circuit). Replace the control board. E29 | 29 Temperature sensor error (Tup1) Cause Solution a) The sensor measures a temperature outside...
  • Page 51 E38 | 38 Legionella Temperature sensor error Cause Solution a) The sensor measures a temperature outside Reset the error. the normal working range (sensor short Replace the sensor. circuit). Replace the control board. Software error Cause Solution a) No communication with RF module. Reset the error.

  • Page 52: Service And Maintenance

    9. Service and maintenance 9.1. Emptying the heater a) Turn off power to the water heater. b) Open the hot water tap until cold water runs out. c) Shut off the main water valve or the shut-off valve for the safety group.

  • Page 53: Warranty

    10. Warranty 10.2. Product ID Card All Itho Daalderop products are covered by a standard two-year factory warranty. A Product ID Card is placed in the cover to make it easy to retrieve The full warranty conditions and/or additional warranty periods can rating plate information after installation.
  • Page 54 The Netherlands Belgium E info@ithodaalderop.nl E info@ithodaalderop.be I www.ithodaalderop.nl I www.ithodaalderop.be Consumers Consumers/Professionals Please consult your installer or service organisation. T 02 207 96 30 I www.ithodaalderop.nl/dealerlocator Service requests only Professionals | Technical helpdesk E service@ithodaalderop.be T 088 427 57 70 E idsupport@ithodaalderop.nl...

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