Do you have a question about the Plus and is the answer not in the manual?
Questions and answers
Manuel Burbank Montori
April 28, 2025
This needs urgent clarification. "Unlimited" is opposite to "deliver a ... finite number of stimulations". Please clarify which is it. I saw a recent comment in Amazon (2 days ago) which mentioned this note in the manual and also says this may be false advertising. Please clarify. Thanks!
"This rechargeable device is app-enabled and provides an unlimited* number of sessions. *Truvaga effectively operates in an unlimited capacity within the recommended usage guidelines. Each device is programmed to deliver a generous but finite number of stimulations,resulting in increased sustainability."
1 comments:
Mr. Anderson
May 15, 2025
The Truvaga Plus is described as offering "unlimited usage" for at least 3 years and 30,000 sessions when used as recommended. This means that while the device is designed for continued use over time, it has a practical usage limit of 30,000 sessions within its expected lifespan.
This answer is automatically generated
Jane D'Cunha
March 8, 2025
My device flashes green when charging and then stops and then it does not work. Help.
1 comments:
Mr. Anderson
May 14, 2025
If the Truvaga Plus device flashes green, it means it is connecting to Bluetooth. If it then stops working, it may not be related to charging. Check the battery level, ensure the device is charged using the provided cord, and restart it by holding the power button for 3 seconds. If the issue continues and the red indicator flashes, contact Customer Support.
This answer is automatically generated
Deborah M Sylvestro
June 29, 2025
Truvega plus charged during night. Now flashing blue light. Why isn’t it connecting to Bluetooth?
Deborah M Sylvestro
June 29, 2025
Device is flashing blue light. Why isn’t it connecting to Bluetooth?
Page 2
Get to know your Truvaga Plus Electrodes Indicator Charging light port Power button * Truvaga effectively operates in an unlimited capacity within the recommended usage guidelines. Each device is programmed to deliver a generous but finite number of stimulations, resulting in increased sustainability.
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Download the free Truvaga app before your first session. It is available in the Apple App Store and Google Play Store. • You will need to use the Truvaga app during your Truvaga Plus sessions. • The app controls the intensity of your session and conveniently tracks your progress.
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Using Truvaga Plus We suggest using Truvaga two times a day or as often as needed. To assist you in getting started, we provide complimentary training sessions. Visit Truvaga.com/support to schedule your training session. Step 1: Find your vagus nerve •...
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• After finding the right location and intensity, hold your Truvaga Plus in place until it beeps twice. This signals the end of your 2-minute session. Your Truvaga Plus will automatically turn off after 30 seconds.
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Your device arrives partially charged, but we recommend fully charging it for at least one hour prior to first use. • Connect Truvaga Plus to a power outlet using the charging cable (included) and a USB power adapter (not included).
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Solution The device does not turn on • Device may not be charged. Charge Truvaga Plus by plugging the charging cord into the side of device and connecting it to an electrical outlet. Please refer to the indicator light meanings section below to determine the operating level of the battery.
• Truvaga Plus should only be used as described in the User Manual. • Only use a Truvaga-supplied conductive spray gel. • Do not apply Truvaga Plus across or through the head, directly on the eyes, covering the mouth, on the chest, on the upper back, or over the heart.
Follow operating instructions Lot number Manufacturer Separate collection for waste of Protection from solid foreign objects IP22 electrical and electronic equipment ≥12.5 mm and ingress of water at 15° 60˚C Serial number Storage temperature -20˚C Truvaga Plus User Manual | 9...
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• Range: -20°F to 140°F (-29°C to 60°C) • Replace the cap after each use. • Store Truvaga Plus in such a way (e.g., drawer or shelf) the cap remains in place and is not accidentally removed. Truvaga Plus disposal Regulations require that the disposal of electrical and electronic equipment is handled in a controlled manner.
Manufacturer E-mail: support@truvaga.com electroCore, Inc. 200 Forge Way, Suite 205 Rockaway, NJ 07866 United States Product Complaint Reports and/or related issues may be submitted directly to electroCore, Inc. Telephone: +1 (973) 355-6708 E-mail: complaints@electrocore.com Truvaga Plus User Manual | 11...
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Do you have a question about the Plus and is the answer not in the manual?
Questions and answers
This needs urgent clarification. "Unlimited" is opposite to "deliver a ... finite number of stimulations". Please clarify which is it. I saw a recent comment in Amazon (2 days ago) which mentioned this note in the manual and also says this may be false advertising. Please clarify. Thanks! "This rechargeable device is app-enabled and provides an unlimited* number of sessions. *Truvaga effectively operates in an unlimited capacity within the recommended usage guidelines. Each device is programmed to deliver a generous but finite number of stimulations,resulting in increased sustainability."
The Truvaga Plus is described as offering "unlimited usage" for at least 3 years and 30,000 sessions when used as recommended. This means that while the device is designed for continued use over time, it has a practical usage limit of 30,000 sessions within its expected lifespan.
This answer is automatically generated
My device flashes green when charging and then stops and then it does not work. Help.
If the Truvaga Plus device flashes green, it means it is connecting to Bluetooth. If it then stops working, it may not be related to charging. Check the battery level, ensure the device is charged using the provided cord, and restart it by holding the power button for 3 seconds. If the issue continues and the red indicator flashes, contact Customer Support.
This answer is automatically generated
Truvega plus charged during night. Now flashing blue light. Why isn’t it connecting to Bluetooth?
Device is flashing blue light. Why isn’t it connecting to Bluetooth?