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blaids BlaidsX Neuro User Manual

Rechargeable ric hearing aid
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USER
MANUAL
for BlaidsX Neuro
Rechargeable RIC
Hearing Aid

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Questions and answers

Arthur
February 6, 2025

Can l manually adjust volume after hearing Test upload

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1 comments:
Mr. Anderson
February 10, 2025

Yes, the BlaidsX Neuro allows manual volume adjustment through its mobile app, which provides fine-tuning options and customization settings.

This answer is automatically generated

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Ronald Fox
June 30, 2025

Are Retention Tails Available for my newly purchased BlaidsX Neuro Rechargeable hearing aids.

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Ronald Fox
June 30, 2025

are retention tails avialable for my BlaidX Neuro hearing aids

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Summary of Contents for blaids BlaidsX Neuro

  • Page 1 USER MANUAL for BlaidsX Neuro Rechargeable RIC Hearing Aid...
  • Page 2 BlaidsX Neuro RIC Hearing Aid Receiver Ear Dome Charging Case Volume/Mode Microphone Change...
  • Page 3 WARNING: If you are younger than 18, do not use this. You should go to a doctor, preferably an ear-nose-throat doctor (an ENT), because your condi�on needs specialized care. Over-the-counter hearing aids are only for users who are age 18 or older. This OTC hearing aid is for users who are 18 and older.
  • Page 4 WARNING: This hearing aid should not cause pain when inser�ng it. Remove this device from your ear if it causes pain or discomfort when you insert or place it. To try again, make sure to follow the instruc�ons. If you feel pain or discomfort again, contact the manufacturer.
  • Page 5 Cau�on: If you remain concerned, consult a professional. If you try this device and con�nue to struggle with or remain concerned about your hearing, you should consult with a hearing healthcare professional. Cau�on: What you might expect when you start using a hearing aid.

  • Page 6: Table Of Contents

    Table of Contents Ge�ng Started with Blaids Maintenance Tips Downloading Mobile Applica�on Connec�ng to Bluetooth Ini�al Instruc�ons Taking the Hearing Test & Uploading Audiogram Applica�on Usage Guide Smart Fi�ng Guide Professional Fi�ng Listening to Music Taking a Phone Call Remote Fi�ng Managing Feedback Technical Specifica�ons...

  • Page 7: Ge�Ng Started With

    Ge�ng Started...
  • Page 8 Manual Volume and Mode Adjustment Increase or Decrease Volume with a normal press of the up and down bu�ons. A long press (3-5 seconds) will change the mode. The number of beeps you hear corresponds to the mode you choose. 1 Beep = Everyday Use 2 Beeps = Indoor 3 Beeps = Outdoor...
  • Page 9 Charging the Hearing Aids Charge your hearing aid by inser�ng it into the designated side of the charging case. Once the light begins flashing that means hearing aid is charging. Gently close the charging case. Once the hearing aids are fully charged, the corresponding lights (Le�...
  • Page 10 Posi�oning the Hearing Aid on Your Ear Ensure that the dome faces towards the entrance of the ear canal. Gently press the dome into your ear canal un�l the slim tube sits comfortably and flat against the side of your head.
  • Page 11 Removing and A�aching Hearing Aid Dome Each Blaids hearing aid comes with several different sizes of hearing domes to help you achieve the perfect fit. If needed, custom molded domes can be ordered from Blaids. Please contact our customer service at support@blaidshearing.com to order.

  • Page 12: Maintenance Tips

    Use opposite end of black the s�ck to remove s�ck to firmly insert clean the used wax guard. wax guard into hearing device. Pull outward to remove the black s�ck and discard. Addi�onal Wax Guards can be purchased from www.blaids.com in the Accessories sec�on...
  • Page 13 Maintaining Your Hearing Aids Protec�on from Water Blaids hearing aids are sweat proof and designed for an ac�ve lifestyle. It is advised not to soak or submerge the hearing aids in water as it can damage the hearing aids. Charge the Case Regularly Keep the charging case ba�ery...

  • Page 14: Downloading Mobile Applica�On

    Downloading the Mobile Applica�on Blaids Hearing Aids can be connected and controlled directly from your mobile phone. In order to get started, please download the mobile applica�on from the iOS or Android app store on your mobile phone. In order to download the app, please follow the following steps: Search for "Blaids"...
  • Page 15 Important Points about using your Hearing Aids with your Phone Fi�ng adjustments are done in our Acosound applica�on. To do this you must connect to Bluetooth in the app as described in the following pages. Audio Streaming for Android phones requires direct connec�on to your phone’s Bluetooth se�ngs.
  • Page 16 Connec�ng to Bluetooth for Hearing Aid Fi�ng Adjustments Fi�ng adjustments are supported for both Android and iOS On the first screen, select Rechargeable hearing Aid and then select the hearing Aid you are trying to connect. Follow steps 1 to 3 to open the charging case, insert the hearing aids into...
  • Page 17 Use the below steps to automa�cally connect your hearing aids to your phone via Bluetooth. Please ensure that Bluetooth service on your phone is switched ON. Blaids mobile applica�on will automa�cally try and connect to the hearing aids and you will hear a beep in one of your ears.
  • Page 18 Connec�ng to Bluetooth for Hearing Aid Fi�ng Adjustments Perform the same step for the second ear, if you are using a pair. If you hear the beep correctly, press "yes, con�nue" in step 5. In case you face any issues please call us (202) 932 6636...
  • Page 19 Manually Connect Your Hearing Aids (for Fi�ng Adjustments) Turn on Bluetooth. Click on the “Search” bu�on and find your Hearing Aids.

  • Page 20: Connec�Ng To Bluetooth

    Manually Connect Your Hearing Aids (for Fi�ng Adjustments) Click on the hearing aid shown on the app screen. Click this bu�on to enter the applica�on and fit your hearing aids.

  • Page 21: Ini�Al Instruc�Ons

    Ini�al Instruc�ons The app will ask a few ques�ons to start. This helps us customize the experience for you. You can click “Skip” at any �me to go directly to the main applica�on screen.

  • Page 22: Taking The Hearing Test

    Test or Upload and Exis�ng Audiogram For a great hearing experience and to leverage the full capabili�es of your Blaids, we recommend all users take our hearing test or upload an exis�ng audiogram from your doctor. You will see the below prompt to either upload your exis�ng audiogram or take the hearing test the first �me you use the...
  • Page 23 How to Take the Hearing Test Click the “Fi�ng” Click on bu�on. “Take Hearing Test” to ini�ate your hearing test and generate a custom audiogram. Note: The se�ngs will not be saved on your hearing aids un�l you complete this step.
  • Page 24 How to Take the Hearing Test First select Le� or Right ear Press the “Click when heard” bu�on each �me you hear a beep A�er the test follow the steps to upload your audiogram to your hearing aids. You can choose to upload your audiogram to all 4 preset modes by selec�ng “All Modes”...
  • Page 25 How to Upload Your Exis�ng Audiogram Click on “Fi�ng” on the bo�om of the screen and choose “Input Audiogram”...
  • Page 26 How to Read Your Audiogram The Ver�cal axis are the decibels The horizontal axis are the frequency (Hz) Feel free to call us at 202-932-6636 and we can help adjust beyond these parameters if needed.
  • Page 27 How to Upload Your Exis�ng Audiogram Audiograms are divided into Decibels (dB) on the ver�cal, Y-axis and Frequency (Hz) on the horizontal, X-axis. In this sec�on, you will need to enter the data from your exis�ng audiogram into the app by entering the Decibel number for each frequency.
  • Page 28 Naviga�ng Your Audiogram Once you take the hearing test or input decibel values from your own audiogram, you will see the following screen You can edit the audiogram or upload the audiogram to your hearing aids by using the op�on “Upload Audiogram” below. Save &...

  • Page 29: Applica�On Usage Guide

    Applica�on Descrip�on Select from 4 different pre-set modes Adjust hearing aid volume If “Binaural Adjustments” is highlighted it will enable adjustment of both ears at once. If you want to adjust each ear separately, then deselect this op�on.
  • Page 30 How to Use your 4 Pre-set Modes Our audiology team has pre-programmed 4 custom modes for your convenience. Each of the custom modes can be easily updated by you to suit your needs as shown in the subsequent pages. Everyday Use Suitable for most listening situa�ons.
  • Page 31 How to Use your 4 Pre-set Modes Switch among 4 listening programs Indoor Suitable for most noisy environments. Ideal for smaller groups, large rooms, restaurants, listening to people in a car, cinema etc. Phone/TV Suitable for listening to music or the TV in situa�ons where there is not too much background noise.

  • Page 32: Smart Fi�Ng Guide

    Smart Fi�ng Instruc�ons Fine Tuning is a normal process for all Hearing aids. Now that you have uploaded your Audiogram, feel free to use our Audiologist-developed pre-programmed adjustments to help you achieve a comfortable fit. Click on “Basic Se�ngs” to Start...
  • Page 33 Smart Fi�ng Basic Se�ngs Gain Adjustment: Use this feature to adjust the gain intensity of your sound. If you find yourself at a low volume level, but s�ll too loud/uncomfortable, you can try lowering this se�ng. If you are at a high volume but s�ll having trouble hearing, you can raise this se�ng.
  • Page 34 Smart Fi�ng Advanced Se�ngs So� Voice Enhancement: Adjust to the right to isolate and amplify so�er voices/sounds. Loud Noise Suppression: If you feel sounds such as doors closing, running water or se�ng objects down on a table are too loud, slide to the right to reduce the intensity of these sounds.

  • Page 35: Professional Fi�Ng

    Professional Fi�ng Equalizer Equalizer: This sec�on allows you to adjust the individual frequency bands of each hearing aid. Typically, these adjustments are recommended to be done by professionals.

  • Page 36: Listening To Music

    Connec�ng your Hearing Aids for Audio Streaming Blaids currently supports streaming for ASHA-enabled Android phones. ASHA is the Bluetooth Low Energy protocol used for professional hearing aids and stands for Audio Streaming for Hearing Aids (ASHA). Certain phone types like Motorola have not yet developed ASHA technology to our knowledge.
  • Page 37 Device name device. OPPO A2 5G Paired devices AcoL-TW2-RICC Connected Note: Blaids uses professional Available devices Bluetooth Low Energy (BLE) technology for Audio Streaming. AcoR-TW2-RICC This op�mizes ba�ery usage for Aco-RW32-BTEP upto 12 hours of streaming.
  • Page 38 Bluetooth Bluetooth Device name OPPO A2 5G Paired devices AcoL-TW2-RICC Connected Available devices SONG TITLE AcoR-TW2-RICC Singer Aco-RW32-BTEP AcoR-CW32-CIC AVAILABLE DEVICES Put your hearing aids in either Mode 1 (Everyday Use) or Mode 4 (Phone/TV) to stream. Mode 1 will allow you to stream and hear external sounds at the same �me, in Mode 4 you will only hear streaming audio.

  • Page 39: Taking A Phone Call

    Bluetooth Bluetooth James Device name OPPO A2 5G Paired devices AcoL-TW2-RICC Connected Available devices CALLING... AcoR-TW2-RICC Aco-RW32-BTEP Message Remind Me AcoR-CW32-CIC AVAILABLE DEVICES To answer a phone Then answer the call on call,first make sure your phone like you both Hearing Aids normally would, are connected directly to your phone’s Bluetooth...
  • Page 40 Connec�ng your Hearing Aids for Audio Streaming Tips for streaming phone calls • To make or receive a call, use your phone as you normally would from the screen on your phone. • Speak into your phone by holding your phone near your mouth.

  • Page 41: Remote Fi�Ng

    Remote Fi�ng Remote Fi�ng: Blaids has developed revolu�onary technology enabling our specialist to directly adjust your hearing aids remotely at your request. A�er uploading your audiogram, feel free to request any fine-tuning adjustments needed in this sec�on and our specialist team will assist you.

  • Page 42: Managing Feedback

    Managing Hearing Aid Feedback Noise Here are the most common reasons for feedback and how to resolve it. Tips in case you experience Feedback: Hearing aid feedback occurs when sound that was supposed to go into your ear canal leaves your ear and jumps back into the hearing aid microphone.
  • Page 43 Q: What should I do if my hearing aids do not connect to the acosound mobile applica�on automa�cally? This issue can be caused by a few possible reasons: • Ensure that you toggle the op�on on mobile app "Get paired automa�cally next �me". •...

  • Page 44: Technical Specifica�Ons

    Technical Specifica�ons...
  • Page 45 Technical specifica�on of the BlaidsX Neuro RIC Hearing Aid Sl.No. Descrip�on Value The maximum output limit value (Output Sound Pressure Level 90 ≤110dB+3dB (OSPL90)). The full-on gain value, which is the gain with a 50 decibel (dB) Sound 43dB+3dB Pressure Level (SPL) pure-tone input and volume set to full on.
  • Page 46 You should familiarize yourself fully with the en�re contents • of this user manual before using the Blaids hearing aid to ensure personal safety and correct use. Contact the Blaids support centre for support if you experience unexpected...
  • Page 47 Do not a�empt to modify the shape of the hearing aid or slim tube yourself. For best results, use hearing aid accessories, i.e. slim tubes and domes, provided by Blaids. These WARNINGS point out situa�ons which could cause serious injuries to the user or to the hearing aid.
  • Page 48 Warning to Hearing Aid Users Consult promptly with a licensed physician (preferably an ear specialist) before wearing a hearing aid, if you have any of the following condi�ons: Visible congenital or trauma�c deformity of the ear. • History of ac�ve drainage from the ear within the previous 90 •...
  • Page 50 Contact us Blaids Hearing 1802 Vernon Street NW #2039 Washington D.C., 20009 Support Contact: 202-932-6636 Support@blaids.com...

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