ACKSKY B09WYFKCFQ Faq

Frequently Asked Questions
Q: How can I know the compatibility of my device?
A: We have prepared a compatibility list for you on the product description page. This
product is compatible with most UAB A, Micro USB and USB C port devices. If you
can't find your device in the compatibility list, please contact us by clicking 'your
order'-'contact seller' and we will solve your problem within 24 hours.
Q: Can I transfer files while connected to my phone?
A: Of course, the product does support file transfer when connected to the phone,
inserting one card at a time for use.
Q: What types of memory cards can this card reader read?
A: It can read SD TF SDXC SDHC MMC RS-MMC Micro SD Micro SDXC Micro
SDHC UHS-I Card and UHS-II Card.
Q: What is the data transfer speed?
A: The product is USB 2.0, so the transfer speed is 480 Mbps. However, the transfer
speed also depends on the type of file being transferred.
Q: Does this card reader support reading two cards at the same time?
A: This is a regular model, both ports of the card reader can read the card, but only
supports reading one card at a time.
Q: Does it have capacity?
A: It is just a card reader without capacity, you need to insert a memory card before
use. It can only read up to 2TB capacity memory card.
Q: What should I do if the card reader does not show anything after I insert it into my
computer or phone?
A: Please use the following steps to check the product. 1. whether the card has been
inserted into the card reader first and whether the card is inserted properly and tightly.
2. try using another card and see if it works properly. 3. try using another USB port of
the computer and see if it works properly. 4. all connection points must be clean, if not,
wipe them gently with a cotton swab or soft cloth. If your problem is still not solved,
please contact us again.
Q: Can I use it on the CarPlay system?
A: As long as your car has a USB-A port and the file format on the card is supported,
you can use it on CarPlay.
Q: Does it support UHS-II Card?
A: Sure, but it will be read at UHS-l speeds.