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Installation and user instructions Instanta SureFlow Wall Mount series WMS2 (WA2N), WMS5 (WA5N), WMS10 (WA10N) models Installation instructions & user guide T210039 WM manual v1.02 Dec 2023...
Table of contents SECTION 1 Using these instructions ..............3 Before you start ....................3 Explanation of symbols ..................3 Introduction .....................3 SECTION 2 IMPORTANT SAFETY INSTRUCTIONS ..........4 SECTION 3 WARNINGS & REGULATORY INFORMATION ........5 SECTION 4 Technical data ................7 SECTION 5 Parts supplied ................8 5.1 Supplied parts checklist ................
• Your new appliance is designed to give you years of trouble-free service provided that the instructions contained in this manual are followed. • All new Instanta products are energy efficient, simple to operate and easy to service. • Find out more about Instanta products at www.instanta.com.
SECTION 2 IMPORTANT SAFETY INSTRUCTIONS Compliance In the UK the system must be installed in accordance with water supply byelaws, current IEEE regulations and local authority byelaws. Safety This appliance is not intended for use by children under 8 years or persons (including children under 8 years) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by...
SECTION 3 WARNINGS & REGULATORY INFORMATION • FOR CONTINUED SAFETY OF THIS APPLIANCE IT MUST BE INSTALLED, OPERATED AND MAINTAINED IN ACCORDANCE WITH THE MANUFACTURER’S INSTRUCTIONS. • The appliance must be earthed, earthing is provided via the power cable. The resistance of the earth connection to each exposed metal part must be less than 1Ω.
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When positioning the appliance, ensure the power supply cord is not trapped or damaged. If it is damaged it must be replaced by an Instanta service provider or a qualified electrician to avoid a hazard. • For safe operation, the appliance is designed to be installed, commissioned and used within 48 hours.
SECTION 4 Technical data 4.1 Technical data table WMS2 WMS5 WMS10 (WA10N) Model Unit (WA2N) (WA5N) Width Depth* Height Supply voltage 230V 50Hz AC 230V 50Hz AC 230V 50Hz AC Power rating Power supply required single phase single phase single phase Fill type Automatic Automatic...
SECTION 5 Parts supplied 5.1 Supplied parts checklist • Before starting installation check that you have the following parts. Description Appliance & Tap kit Wall plugs and screws (to fix appliance to wall) M4 screws to fix appliance case to access cover Installation and user instructions Wall mounting template Filter kit (optional)
SECTION 6 Installing the appliance 6.1 Positioning, ventilation and in cupboard arrangement Use of tools can be hazardous, assess the risks before you start. Use instructions supplied with individual kit parts. • Install the appliance within reach of a mains wholesome (cat 1) water supply, and a 230V 50Hz mains electricity supply.
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SECTION 6 Installing the appliance 6.1.2 Installation layout (inc optional Water block and lime-scale filter) Waste to drain Mains water supply Overflow & vent Isolation valve & install rail Mains water connection Water block Water filter Mains electricity supply Tundish Overflow / vent pipe Installation instructions &...
SECTION 6 Installing the appliance 6.2 Wall mount the appliance Be aware of the risks of hazards which could cause harm when using tools. Assess the risks before starting the installation. Use the mounting template supplied. Wall mounting template 2x Keyhole slot positions for top mounting screws Indicator panel Hole position for...
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SECTION 6 Installing the appliance • Identify a suitable position for the appliance. • Ensure that the wall is sufficiently robust to support the appliance. • Refer to the Technical data table, page 7 for weight of the appliance. • Place the wall mounting template, supplied in position on the wall, and mark out the 2x keyhole-slot top mounting holes and 1x bottom mounting hole.
SECTION 6 Installing the appliance 6.3 Push fit best practice • When using the optional filter kit. Insert Remove 2. Pull pipe 1. Cut pipe clean & square 1. Press collet 2. Push pipe to down end stop Installation instructions & user guide T210039 WM manual v1.02 Dec 2023...
To avoid damage, do not use any solder connections whilst pipes are connected to the appliance. Instanta cannot be held responsible for any appliance malfunction if the water pressure is not within the range stated. If in doubt, consult your water supply company.
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(Filter, install rail & Water block arrangement) Use instructions supplied with the individual system components. • Water purification filters are available from Instanta to ensure fresh tasting water. • In hard water areas, lime-scale can cause problems. Fitting a lime-scale reducer will help minimise lime-scale but will not eliminate it completely.
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SECTION 6 Installing the appliance 6.4.3 Water block (optional) This device must be installed vertically with Fig. 1 the direction of flow downwards (inlet at the top, outlet at the bottom. See Fig. 1. • The Water block should be installed in a convenient location on the water supply line to the appliance.
Under certain conditions Services the overflow pipe could bracket vent steam, hot water or cold water. Instanta cannot be held responsible should damage occur from such discharge if the overflow pipe has not been directed to a suitable position where overflowing water can run...
SECTION 6 Installing the appliance 6.6 Connect the electricity supply Before you start, read : Section 2 Important safety instructions. Section 3 Warnings & Regulatory information. Do not switch on the mains electricity supply until installation is complete, The system earth must be verified after access cover & tap are in place. •...
SECTION 6 Installing the appliance 6.7 Refit the access cover • A small silicone rubber vent tube connects the tank-lid to the back panel. • Ensure this is connected (and hasn’t come off in transit) and that the outlet fitting in the back-panel is not obstructed, see diagram below. •...
SECTION 6 Installing the appliance 6.8 Fit the tap • Ensure rubber sealing washer is in place. • Carefully screw the tap assembly onto the brass tap bush, leaving the tap upright, as shown below. • Tighten in position with 28mm AF spanner. •...
SECTION 6 Installing the appliance 6.9 Earth continuity test All accessible metal parts must be earthed. • After installation, the earth One probe connected to One probe connected continuity must be checked. the mains cable to chassis Use an insulation tester, earth wire appliance tester , DMM or continuity tester with an...
SECTION 7 Commissioning and operation 7.1 Commissioning Use with caution, the appliance dispenses near-boiling water. • Turn on the water supply. • Switch on the mains power supply. • The Indicators flash to signal that the start up sequence has begun. •...
SECTION 7 Commissioning and operation 7.2 Operation Use with caution, the appliance dispenses near-boiling water. • Switch on and wait for the green READY indicator to illuminate. READY • When the READY indicator illuminates the appliance will be at the correct temperature and ready to use. FILLING HEATING RESET...
SECTION 8 Maintenance 8.1 Optional lime-scale filter 8.1.1 How to replace and flush the filter Insert Remove AQ35 AQ35 AQ50 AQ50 • Turn off the isolation valve on the mains water supply. • Turn off the power supply to the appliance. •...
SECTION 8 Maintenance 8.2 Inspection and maintenance Regular inspection and preventive maintenance will ensure that the appliance functions safely and correctly. Call us on 0345 6 005 005 to discuss on-site support and HydroCare plans. After initial commissioning or subsequent re-commissioning (service-repair), check that the water supply has been established prior to switching on the appliance.
SECTION 8 Maintenance 8.3 Cleaning Do not use air-drying disinfectant sprays. Do not use abrasive cleaning agents to clean the appliance. The appliance must never be located near or cleaned with water jets. • To clean the appliance and tap, wipe surfaces with a damp cloth and then wipe dry with a clean, dry cloth.
SECTION 9 Troubleshooting 9.1 Service warning & fault diagnostics The appliance is fitted with an intelligent fault diagnosing system and can detect certain fault conditions as follows: Water starvation The white FILLING indicator flashes to signal water starvation. • This can be caused by the appliance not sensing a drop READY in temperature after opening the cold water valve a number of times or once the appliance has been...
SECTION 9 Troubleshooting 9.2 Safety controls Isolate appliance from power supply before removing the access cover or attempting any reset. In certain circumstances, one of two different safety controls within the appliance may have activated. The red RESET indicator will flash. Over-boil safety cut-out Activates if the appliance produces excess steam.
Environmental information Waste electrical and electronic equipment • The symbol above means that according to United Kingdom and European Union member countries laws and regulations, your product and/ or its battery shall be disposed of separately from household waste. • When this product reaches its end of life, take it to a collection point designated by local authorities.
Wall mounting dimensions Wall mounting dimensions guide For reference, not to scale Dimension in mm Model WMS2 428 254 WMS5 430 290 WMS10 480 340 188 440 150mm TOP CLEARANCE Installation instructions & user guide T210039 WM manual v1.02 Dec 2023...
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Notes Installation instructions & user guide T210039 WM manual v1.02 Dec 2023...
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Zip Water UK Instanta Trafalgar House, Rash’s Green, Dereham, Norfolk, NR19 1JG 0345 6 005 005 www.zipwater co.uk www.instanta.com Installation instructions & user guide T210039 WM manual v1.02 Dec 2023...
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