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bigpond.com
13 POND (13 7663)
visit a telstra store or partner
GETTING TO
KNOW YOUR
BIGPOND
WI-FI
®
4G ADVANCED II

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  • Page 1 GETTING TO KNOW YOUR BIGPOND WI-FI ® 4G ADVANCED II bigpond.com 13 POND (13 7663) visit a telstra store or partner...
  • Page 2 LET’S GET THIS SHOW WHAT’S ON THE ROAD INSIDE Your BigPond Wi-Fi 4G Advanced II has Safety first ® been tested to the highest standards to Let’s get started deliver you the best possible coverage Getting connected and speed experience on the network without equal.
  • Page 3: Safety First

    SAFETY FIRST Please read all the safety notices before using this Declaration of conformity – device. This device is designed to be used at least specific absorption rate (SAR) 20cm from your body. Do not use the device near Your device is designed to be used at least 20cm fuel or chemicals or in any prescribed area such as from the body.
  • Page 4: Let's Get Started

    STARTED Your package contains the following: You can also purchase the following accessories: • BigPond Wi-Fi 4G Advanced II device and battery • External antenna – improves performance in areas ® with low signal strength. See your local Telstra • This getting started guide store or partner for assistance with picking the •...
  • Page 5 YOUR BIGPOND ® WI-FI 4G ADVANCED II 3. AC adapter / Micro USB port Recharge the battery faster by using the adapter. See page 25. 4. External antenna connectors Connections for an optional MIMO Dual TS-9 port 1. LCD touchscreen external antenna to boost your signal.
  • Page 6 The device indicator panel shows you the status Icons of your new BigPond Wi-Fi 4G Advanced II. ® Signal 1 bar – low level strength 5 bars – excellent Network type HSPA+ /DC HSPA Roaming Connected to a network other than Telstra’s...
  • Page 7 Wi-Fi Name (SSID) and Wi-Fi Password Quick reference section (Security Key) Your BigPond Wi-Fi 4G Advanced II LCD screen Default Wi-Fi name Displayed on the front (SSID) screen of your device displays the Wi-Fi Name and Wi-Fi Password that when powered on and you will need to establish an internet connection.
  • Page 8: Getting Connected

    • Your micro SIM card should already be inserted and designed to operate on a BigPond plan. If you need to insert your micro SIM card (3FF), slide the card in as shown with the chip facing down. Insert battery...
  • Page 9 3. Search for wireless networks Searching for wireless networks • Check to make sure your computer or other device has Wi-Fi enabled and search for wireless networks. For Windows Click on the Internet Access icon, usually found on the Refer to the following table or your Wi-Fi enabled very bottom right of your device manual for further details on searching for screen.
  • Page 10 Use the Wi-FI home page to manage your device settings and monitor data usage. Important: To activate your device you will need to download BigPond software provided by Inteweave Pty Ltd. This may trigger your computer’s operating system to pop up a number of security alerts.
  • Page 11 5. Follow BigPond installer prompts to • The installer will then connect to BigPond to setup continue setup your account. • The BigPond installer will be downloaded. Click ‘Run’ if a security alert pops up. • Once the installer is successfully downloaded the following screen will appear.
  • Page 12 6. Activate and complete setup • Enter your BigPond email address and password. If you don’t have one you can create one by selecting ‘I don’t have a Mobile Broadband account yet’. • If you have forgotten your BigPond Mobile Broadband username and password, please call Technical Support on 133 933.
  • Page 13 5. Finish BigPond Setup • Select ‘Finish’ to continue. • The installer will complete the setup process to configure your device with your BigPond account credentials. 6. Ending your session • Switch your device off, or disconnect via your computer or other device.
  • Page 14 WPS. • Within 2 minutes, press the WPS button on the device you want to connect to your Wi-Fi network BigPond Wi-Fi 4G Advanced II and the other device ® communicate with each other and establish the connection.
  • Page 15 MONITORING YOUR DATA USAGE On-device data usage meter Device home page usage meter Your device includes an on-screen meter which The status bar at the top of your Wi-Fi home page displays the amount of estimated data used and shows a data usage meter similar to the one remaining days left in the current billing cycle.
  • Page 16: Using The Lcd Touchscreen

    USING THE LCD TOUCHSCREEN Wi-Fi Main Wi-Fi Change your Wi-Fi name (SSID) or Wi-Fi password (Security Key). Wi-Fi You can manage your Wi-Fi settings by selecting Dual-Band Wi-Fi Connect devices that support Dual-Band Wi-Fi the Wi-Fi icon. to transfer data faster. Guest Wi-Fi Set up a Guest Wi-Fi network for temporary users.
  • Page 17 Settings Use the options on the Settings screen to customise your device: Settings Display Configure the touchscreen You can customise other settings as well. display (brightness, timeout, To customise your device’s settings: display of Wi-Fi credentials, • On the home screen, tap the Settings icon. status LED display).
  • Page 18 ® give a boost to another device’s battery using the Jump Boost cable provided with your device. To boost another device’s battery: • Plug the jump boost cable into your BigPond Wi-Fi ® 4G Advanced II • Plug your other device’s USB cable into the boosting cable’s female connector...
  • Page 19 WI-FI HOME PAGE Getting the most from your Wi-Fi home page You can manage your device settings and monitor estimated data usage via your Wi-Fi home page. The status bar at the top of the page shows icons You can only access the Wi-Fi home page while displaying network, messages, connected users connected to the device’s Wi-Fi network or via and battery life.
  • Page 20 How to change Wi-Fi Password (security key) How to change Wi-Fi home page password and/or Wi-Fi Name (SSID) • Go to Settings • Select Wi-Fi from side panel • From the General tab input a new password • Select Options tab under Homepage heading •...
  • Page 21: Extra Features

    EXTRA FEATURES Using an external antenna Software updates Using an external antenna may be recommended Updating your device software when updates are in areas of lower coverage to improve your device available helps to ensure your device continues to performance. MIMO Dual TS-9 antennas are give maximum performance.
  • Page 22 International roaming To check for updates manually, tap Settings > International Roaming is automatically More > Software Updates. activated on your BigPond Mobile Broadband ® plan. The cost of using your service overseas • When you see an update notification, tap Start is higher than in Australia.
  • Page 23: Problem Solving

    PROBLEM SOLVING Why can’t I connect? Frequently asked questions If you are having an issue accessing the internet try How do I go back to the Wi-Fi home page the following suggestions: (Web Interface)? Open your browser and type in http://m.home •...
  • Page 24 Operating systems Windows 8 and 7 (32/64 bit), ® Windows RT and Vista (SP2, ® 32/64 bit) XP (SP3 Media Centre Editions, 32/64 bit), Mac OS X 10.6.8 and above. Windows RT is not compatible ® for BigPond activation. ®...
  • Page 25: Extra Bits You Should Know

    EXTRA BITS YOU SHOULD KNOW Data usage Coverage The Telstra Mobile Network offers 4GX in selected Notifications will not show usage and charges areas of Perth, Sydney, Darwin, Adelaide and for current sessions, and should be used as selected regional areas and is progressively rolling a guide only.
  • Page 26 NOTES Windows is a trade mark of the Microsoft group of companies. Mac is a trademark of Apple Inc., registered in the U.S. and other countries. The spectrum device and ™ are trade marks and ® are registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556.

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