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This product comes with a ten year warranty. If you feel you have a complaint or issue with this towel rail, in the first instance contact the retailer from whom you purchased this product. Newtech will endeavour to provide a satisfactory outcome for your complaint. If the retailer or installer needs to discuss any installation issues, then please use the following contact details: Phone 0800 728 662 Fax 06 344 2597 Email sales@newtech.co.nz...
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If the product has problems or develops faults within the warranty period due to normal wear and tear, Newtech at it’s discretion will recognise whether it is a faulty product or not. If it is impossible or not economic for the manufacturer to repair the product, the manufacturer will replace the faulty product with a new unit of the same model or;...
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