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A Returned Goods Authorization (RGA) number must be obtained before any parts or claims are sent in. Call Kwikee's Service Line at 1-800-736-9961 for an RGA number. Our warranty does not cover travel time, mileage, or other incidental costs. It is limited solely to the replacement of defective parts under warranty.
This manual has been provided to assist you with the identification, operation, INTRODUCTION maintenance, and troubleshooting of any Kwikee electric step manufactured after January 2002 that is equipped with a door switch, a power switch, control unit and a permanent magnet motor.
A small dab of di-electric grease at the connections and replacing corroded butt connections with heat shrink type crimp style automotive connectors will help maintain a good electrical source for the step. Page 4 / Introduction Kwikee 42 Series Step...
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ADJUSTING THE OUT STOPS Kwikee steps are fitted with adjustable out stops on the step frame that help lock WARNING: When the the step in the "out" position, creating a firm stepping platform. The out stop is stops are out of adjust-...
The following Step Test Procedures have been provided to troubleshoot and test all of the TROUBLE Kwikee automatic electric step functions. They are designed to initially check the step's SHOOTING basic functions separately from the RV wiring to determine whether or not the step is AND TESTING malfunctioning.
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1. Inspect the step for visible damage that might restrict the step’s operation. arms, and legs clear of step mechanism while 2. Obtain a 4-way pigtail connector (part #909306000) from Kwikee. performing these tests. 3. Disconnect 4-way connector on underside of step and connect step-half of the connector to the four-way connector pigtail.
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Proceed to the "Testing the Motor" section on Page 9. If all of the step functions do work, the malfunction is either in the door switch, power switch, or the vehicle wiring. Proceed to "Testing the 4-way Connector" section. Page 8 / General Service Notes Kwikee 42 Series Step...
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FIGURE 5: Wiring diagram for steps with door switch only operation 12 AWG green Not used 12 AWG green ground wire ground to step top must be securely attached to Step Wiring the chassis for step to operate 16 AWG purple optional step light switch may be connected Two-way...
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4-way connector (vehicle-side) Ground wire: green ground wire must be attached to vehicle chassis; a good ground is needed for proper step operation Voltmeter should read 12 volts DC Page 10 / Troubleshooting and Testing Procedures Kwikee 42 Series Step...
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FIGURE 7: Check power switch FIGURE 8: Check door switch 4-way connector (vehicle-side) 4-way connector White (vehicle-side) Brown Ground wire: green ground wire must be attached to vehicle chassis; a good ground is needed for proper step operation Voltmeter should read 12 volts DC when door is closed Voltmeter should read...
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If you have additional questions or need more assistance, contact Kwikee’s Service Representative at 1-800-736-9961. 230 Davidson Avenue, Cottage Grove, OR 97424-9545 (541) 942-3888 www.kwikee.com...
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