Ice and Water Dispenser In-Door Ice Bin Automatic Icemaker Storing Food Drawers Refrigerator Shelves InstaView Door-in-Door Door Bins 29 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Feature 30 MAINTENANCE Cleaning Deodorizer Water Filter 36 TROUBLESHOOTING FAQs Before Calling for Service...
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
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IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. Operation •...
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IMPORTANT SAFETY INSTRUCTIONS • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. •...
IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care. This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior † This feature is only available on some models. †...
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PRODUCT OVERVIEW Interior (Two Star † This feature is only available on some models. Control Panel Sets the refrigerator and freezer temperatures or other functions. † Temperature Sensor This sensor senses the temperature of the fridge compartment. • Leave space between the sensor and food so the sensor can accurately sense the temperature. †...
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PRODUCT OVERVIEW • Adjust the shelf height by inserting the shelf in another groove at a different height. • The actual number of shelves will differ from model to model. † Door-in-Door Compartment A convenient storage area for frequently-used items that require easy access. Refrigerator Door Bin Stores small packages of refrigerated foods, drinks and sauce containers.
10 INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Choosing the Proper Location Disassembling/Assembling Connecting the Water Line Leveling and Door Alignment WARNING •...
INSTALLATION Unpacking the Refrigerator kPa), you can install a booster pump to compensate for the low pressure. WARNING • Use two or more people to move and install the refrigerator. Failure to do so can result in back Electricity injury or other injury. Use an individual, grounded outlet:115 Volts, 60 •...
12 INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual.
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INSTALLATION Removing the Hinge Cover Pull out the water supply lines at the top of the refrigerator. Disconnect all the wire Remove the screws from the hinge cover at the top harnesses . Unscrew the ground wire of the refrigerator. Lift the hook (not visible), located at the bottom of the front side of the cover with a flat-head screwdriver.
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14 INSTALLATION Place the door, inside facing up, on a non- Removing the Refrigerator Door scratching surface. Detach all the wire harnesses . Unscrew the Assembling the Refrigerator Door ground wire Place the door onto the bottom hinge pin NOTE •...
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INSTALLATION NOTE NOTE • The number of wire harnesses may vary • The number of wire harnesses may vary depending on the model. depending on the model. • Ground wire is only present on some models. • Ground wire is only present on some models. Push the water supply lines into the hole on Assembling the Freezer Door the top case and pull them through the...
16 INSTALLATION Water Pressure NOTE • Models with water filter: • Gently press the collet and insert the tube until - 20 - 120 psi (138 - 827 kPa) only one line shows on the tube. • Where reverse osmosis water filtration system is connected to a cold water supply: - 40 - 60 psi minimum to reverse osmosis system (2.8 kgf/cm...
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INSTALLATION fitting with a tube cutter and use a compression one quart of water has been flushed fitting. through the tubing. NOTE • The hookup line cannot be white, plastic tubing. Licensed plumbers must use only copper tubing (NDA tubing #49595 or #49599) or Cross Link Polyethylene (PEX) tubing.
18 INSTALLATION Door Alignment Turn the water on at the shutoff valve. Both the left and right refrigerator doors have an • Tighten any connections that leak. adjustable nut, located on the bottom hinge, to raise and lower them to align properly. CAUTION If the space between the doors is uneven, follow •...
INSTALLATION Turning on the Power • After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position. CAUTION • Connect to a rated power outlet. • Have a certified electrician check the wall outlet and wiring for proper grounding.
20 OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.
OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features Refrigerator Control Panel † This feature is only available on some models. Ice On/Off Press and hold the Ice On/Off button for three seconds to turn the icemaker on/off.
• Selecting Sabbath mode automatically turns off the alarm functions. • If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics • The dispenser and InstaView are disabled in Customer Information Center. Sabbath mode, on applicable models.
• If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact an LG Electronics Customer Information Center. Do not use the water or ice until the problem is corrected.
Detaching/Assembling the In-Door Ice Bin CAUTION • Only qualified service personnel from an LG Electronics service center should disassemble or repair the icemaker. Automatic Icemaker • When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury.
OPERATION Storing Food • To increase ice production, use the Ice Plus function. The function increases both ice making and freezing capabilities. NOTE • If you are leaving home for a short period, like a short vacation, the refrigerator should be left on. In-Door Icemaker Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer.
26 OPERATION • Fruit Storage times will vary according to the quality and type of food, the type of packaging or wrap - Do not wash or hull fruit until it is ready to be used (how airtight and moisture-proof) and the used.
OPERATION Detaching/Assembling the Shelf Keep fruits and vegetables fresh. Adjust the controller to meet individual storage needs. Tilt up the front of the shelf and then lift the shelf straight up. Pull the shelf out. Removing/Refitting Drawers Remove the contents of the drawer. Hold the handle of the vegetable drawer and gently pull it out.
28 OPERATION NOTE CAUTION • The LED light does not turn on if either door is • Regularly detach and wash the storage bins and open. shelves; they can become easily contaminated by food. • The InstaView function will not activate for two seconds after closing the door.
Follow the instructions below to use the audible diagnosis method. The LG ThinQ application allows you to communicate with the appliance using a • Launch the LG ThinQ application and select the smartphone. Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided Installing the LG ThinQ Application in the LG ThinQ application.
30 MAINTENANCE MAINTENANCE Cleaning Inside Walls • Allow the freezer to warm up so the cloth will not stick. WARNING To help remove odors, wash the inside of the • Use non-flammable cleaner. Failure to do so can refrigerator with a mixture of baking soda and result in fire, explosion, or death.
MAINTENANCE Water Filter Before Replacing the Water Filter WARNING • To reduce the risk associated with choking, do not allow children under 3 years of age to have access to small parts during the installation of this product. • To reduce the risk associated with the ingestion Unscrew the screw on the deodorizer.
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- Visit your local dealer or distributor horizontal position, push the new water filter into the manifold hole and turn it - Search using "water filter" on lg.com clockwise until it stops. - Use replacement cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935** Pinch the sides to open the water filter cover.
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MAINTENANCE CAUTION • LG strongly recommends that you use LG- authorized water filters to prevent water quality issues, water leakage and appliance malfunction. • For further assistance, call: - 1-800-243-0000 (USA) - 1-888-542-2623 (Canada)
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34 MAINTENANCE Performance Data Sheet Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53 and Standard 401.
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NOTE • While the testing was performed under standard laboratory conditions, actual performance may vary. For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center.
36 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.
TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause & Solution Refrigerator is not The refrigerator control is set to OFF (some models). cooling or has no •...
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38 TROUBLESHOOTING Problem Possible Cause & Solution Interior moisture Weather is humid. buildup. • Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.
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TROUBLESHOOTING Problem Possible Cause & Solution Refrigerator or Unit is installed in a hot location. Freezer section is too • The refrigerator should not be operated in temperatures above 110 °F (43 °C). warm. A large amount of food or hot food was added to either compartment. •...
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40 TROUBLESHOOTING Problem Possible Cause & Solution Icemaker is not Doors are not closed completely. making enough ice. • If the doors are not properly closed, ice production will be affected. See the "Doors will not close correctly or pop open" section in Parts & Features Troubleshooting for more information.
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TROUBLESHOOTING Problem Possible Cause & Solution Ice is not dispensing. Doors are not closed completely. • Ice will not dispense if any of the refrigerator doors are left open. Infrequent use of the dispenser. • Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing.
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42 TROUBLESHOOTING Problem Possible Cause & Solution Water is not Tubing connecting refrigerator to house supply valve is kinked. dispensing. • The tubing can kink when the refrigerator is moved during installation or cleaning. Resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks.
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TROUBLESHOOTING Problem Possible Cause & Solution Doors will not close Refrigerator is not leveled properly. correctly or pop • See Door Alignment in the Refrigeration Installation section to level refrigerator. open. Doors are difficult to The gaskets are dirty or sticky. open.
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44 TROUBLESHOOTING Problem Possible Cause & Solution Refrigerator with linear compressor was jarred while running. Rattling • Normal Operation Whooshing Evaporator fan motor is circulating air through the refrigerator and freezer compartments. • Normal Operation Air is being forced over the condenser by the condenser fan. •...
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S.
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Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
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ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
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(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
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LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...
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