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Syntech FuelMaster FMU 25 Series Installation Manual

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FuelMaster FMU Installation Guide
FMU 25xx, 35xx, & 45xx
12/16/2022
Document Version: 1.01
© Syntech Systems, Inc. 2022-2023. All Rights Reserved.
Except as permitted under the United States Copyright Act of 1976, no part of this publication may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical,
photocopying, recording or otherwise — without the prior written permission of Syntech Systems, Inc.

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Summary of Contents for Syntech FuelMaster FMU 25 Series

  • Page 1 Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, photocopying, recording or otherwise — without the prior written permission of Syntech Systems, Inc.

  • Page 2: Trademark Acknowledgements

    FuelMaster Equipment Specifications • Safety Related Inspections & Preventive Maintenance • Cleaning Instructions • Fuse Reference • Battery Reference • Switch Ratings If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 3: Warnings, Cautions, And Notes

    Warnings and Cautions in this manual are provided in both English and French to meet the needs of our French speaking customers in Canada. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 4: Table Of Contents

    Basic FuelMaster FMU Warranty .................... 14 Initialization Requirement ......................15 FuelMaster Equipment Specifications ................... 15 Safety Related Inspections & Preventive Maintenance ............ 16 If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 5 Installation of the Compact Flash (CF) Card ..............77 Power ON / Startup ......................77 FMU Prompts and Messaging During Boot-up .............78 If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 6: Introduction

    The FuelMaster equipment is assembled to fulfill specific site or facility requirements and must be installed accordingly. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 7: Safety Precautions

    All FuelMaster and non-FuelMaster equipment supplied by Syntech Systems, Inc., complies with all applicable federal, state, and local safety codes and standards. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 8: References

    Do not open your FMU’s doors during wet weather. CAUTION N'ouvrez pas les portes de Votre FMU par le temps de pluie. ATTENTION If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 9: Protecting Against Electrostatic Discharge

    FuelMaster FMU. Just before unwrapping the antistatic packaging, discharge electricity from your body. Transport sensitive components in antistatic containers or packaging.  If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 10: Protecting Against Radio Interference

    (Syntech Systems, Inc., and its distributors) when wireless networking equipment is installed for communications to the FMU. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 11: Certifications And Approvals

    If the electrical device is not If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 12: Electrical Safety Spacing

    ID plate riveted to the FMU pedestal. See Figure 3 for examples of FMU ID plates for U.S., Canadian, and European certification. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 13: Id Plates

    The bar code label has the FMU serial number printed to match the serial number on the pedestal ID plate. The shipping containers are also marked with the FMU serial number. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 14: Fmu Door Key Reference

    Additionally, this warranty is limited to approved locations (generally the continental United States) and is not transferable except by written permission of Syntech Systems, Inc. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 15: Initialization Requirement

    Turn on at 37 F, turn off at 158 º º Heater Operational Range Turn on at any temp below 66 º If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 16: Safety Related Inspections & Preventive Maintenance

    Littelfuse 0225.500 Pedestal I/O Board ¼ amp slo-blo, 2AG 206672 Littelfuse 0229.250 Power Fuse 4-amp slo-blo, 3AB 198609 Littelfuse 0325004 If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 17: Battery Reference

    Ces notes ne correspondent pas nécessairement aux tensions normalement appliqué à l'élément lorsqu'ils sont intégrés dans Fuelmaster dans le cadre d'un système complet. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 18: Parts Substitution And Modification

    Syntech rather than send several technicians to Tallahassee for factory training. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 19: Improvements

    In addition, the FMU serial number may be found on the ID plate If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 20: Install The Fmu

    If desired for a particular application (e.g., a kiosk) the FMU upper cabinet may be rotated 180 degrees to permit the pedestal door to open to the inside of the kiosk If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 21 2. Position the pedestal for mounting on the service island: Unlock and open the pedestal door. Position the pedestal over the conduit. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 22 If additional conduit or liquid-tight flex are to be installed, loosely attach the four screw anchor nuts and washers. Use additional washers for leveling, as required. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 23: Procedure 2: Finish Conduit Connections At The Fmu Pedestal

    Pedestal I/O Board, or the I/O Silver Board in the FMU pedestal. Network and fiber optic cables are terminated at the network connection inside the FMU upper If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 24 NIC. To use the built-in network connection, the FMU must have firmware version 3.86d or 4.03 or higher. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 25 NIC connection. Figure 7 FMU Upper Cabinet with Incoming Fiber If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 26 FMPlus software version 5.1.x.x series: 5.1.3.44 or higher with compatible FMU  firmware FMPlus software version 5.2.x.x series: 5.2.0.34 or higher with compatible FMU  firmware If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 27 1,6 ampères, ce sera une charge supérieure peut être pris en charge par le fusible de 4 ampères. Figure 9 AC Power and Phone Connections If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 28 Protection panel to pins 4 and 5 of the 5-pin plug in location J3 EXTERNAL of the Pedestal I/O Board. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 29 Pedestal I/O Board, the Cat 5e/6 cable must be routed to the NIC plugged into the mainboard with an RJ45 connector. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 30 FMU: one for incoming power to the contact starter and another for switched power from the Quick Stop Button back to the contact starter. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 31 If the on-site FMU configuration includes FMU Satellites (Legacy FMPlus only), all Satellite transactions and messaging is routed to the Master and printed on the Transaction Printer. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 32 Transaction Printer Cable Connection Points J3 External PIN Printer DB25 PIN 201669 Cable Color Yellow (TX) Blue (RX) Black Orange (GND) Clear If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 33 12VDC Red Indicator Light Pulser Connectors J4-J7 (4 place) Attach Screw Holes (7 places) Automatic Manual Mode Switch Connectors J11-J18 (8 places) If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 34 à 3 / 4 chevaux, 110 VAC ou 1 cheval- vapeur, 220 VAC. FMU avec deux ensembles de commande de relais ne peut pas manipuler des charges If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 35 (i.e., the FMU) to prevent the flow of fuel. Also, there must be a means to control each individual product hose. A dual hose If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 36 Handle Sensing (a.k.a. detection) is only possible through an END ONLY pump handle configuration, and only with Legacy FMPlus FMUs. If Pump Handle Sensing is not If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 37 5. Connect one end of one wire to LD1 at the FMU and the other end to hose 1 reset feed in the dispenser. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 38 6, clip one leg of the next resistor (R93 for hose 2, R94 for hose 3, etc.) for the next hose. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 39 Install the FMU Figure 13 Wiring Diagram - Controlling Reset If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 40 The contact starter will be remotely located away from the dispenser. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 41 To determine if this is occurring, disconnect, and check the second motor If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 42 Solenoid valves may be single or two-stage. A two-stage valve is illustrated in Figure 16. Single stage valves will have two wire leads which are not polarity sensitive, usually If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 43 7. Connect the wire running from LD1 to the valve hot wire. 8. Repeat steps 1 through 7, as required, for all additional hoses. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 44 Install the FMU Figure 16 Wiring Diagram - Controlling Solenoid Valves If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 45 Pump handle detection is possible from all variations of FMUs. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 46 If it is desired to use a DoD FMU to control solenoid valves and pump motors and maintain pump handle detection, it may be accomplished using a DCRA. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 47 Pump handle detection is possible from all FMU models. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 48 Omettre d'enlever un distributeur de courant au panneau de AVERTISSEMENT disjoncteurs peut entraîner un choc électrique. 2. Remove dispenser power at the circuit breaker panel. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 49 FMU display. (Optional) Set duration of display for Print Dollar for Prokee using the 7D command. Default is 3 minutes. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 50 DC control (e.g., if DC control is being used only in hose position A, cut the resistors at R92 and R80). If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 51 Devices or applications which do not use pulse emitters may implement control by using one of four methods: If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 52 FMU pulser input. The pulses tell the FMU there is activity on that hose position, and the FMU will not increment the ‘Zero Quantity Shutdown Limit’ counter. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 53 For all relay assemblies requiring power from the FMU’s 12 VDC line, care must CAUTION be taken not to exceed 2 amps on any controlled devices or damage to the FMU may occur. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 54 It has a Programmable Interface Controller (PIC) which may be programmed to perform multiple functions. A SRA may be added as a first or second If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 55 3 = pins 6 and 7. Use one pin of each pair to receive input and the other to send an output. It doesn’t matter which is used for the input or which is used for the output. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 56 Smart Relay Assembly is used as a pulse input for three positions on the Pedestal I/O Board. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 57 The J1 receptacle is fitted with a 5-pin terminal plug for pulse outputs. Positions in J1 are +12 (pins 1 and 2), 0V (pins 3 and 4), and PLS OUT (pin 5). If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 58 3. Select the hose position (A-H) to modify by typing the hose letter and selecting Enter. The Pump Mode Configuration Menu will be displayed. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 59: Procedure 4: Wiring Pulse Inputs And Connections

    Typical connections to mechanical pulsers are with two or three conductors. All mechanical pulsers will require a 12 VDC input to return a 12 VDC pulse for the If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 60 It should not be necessary to turn on these dipswitches if the pulser wires are shielded and insulated for the maximum power carried through the conduit, or the If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 61 Satellite I/O Control Board to prevent AC bleedover into the pulser wires. Repeat steps 1-6 for each additional pulser to be installed. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 62 Figure 24 Connecting to Veeder Root 1871 Pulser Figure 25 Connecting to Veeder Rot 7671 Pulser Figure 26 Connecting to ICS 12VDC Pulsers If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 63 Figure 27 Connecting to ICS 110 VAC Pulsers Figure 28 Connecting to OPW 12 VDC Pulsers Figure 29 Connecting to OPW 110 VAC Pulsers If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 64 Opto-Isolators - Before electronic dispenser interfaces were adapted to FuelMaster, several different optical isolators were developed to receive pulses If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 65 (made common) unless both power sources are 12 VDC. AC grounds are not the same as DC commons/grounds. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 66 See Figure 4-27, location J (DS1), for the location of the PULSE FILTERING dipswitches on the Satellite I/O Control Board. Follow the numbering silkscreened on the board (not the dipswitch panel). If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 67: Connect Tank Monitor Interface Kit To Master Fmu

    4000 feet with their RS-422/232 converters. Also available is a wireless TMU Kit (part ID 191F0223-10). Figure 33 I/O Silver Board If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 68 Dispenser Interface and the Indoor Receipt Printer. The 203610 or 203629 I/O Silver Board will work with the Indoor Receipt Printer, but not the Electronic Dispenser Interface. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 69 Ribbon cable to Relay Assy 1 (PRB1) RECEIPT PRINTER (J2) Ribbon cable to Relay Assy 2 (PRB2) ON SITE PRINTER (J3) +12V GOOD (LED1) If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 70 1. In the FMU upper cabinet, locate the Satellite I/O Control Board and install two TMU SELECT jumpers on p osit ions S2 and S3. Positions are dependent upon If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 71 At the FMU, connect the cable to pins 1 (IN+), 3 (GND) and 5 (OUT-). Note the color coding to correctly match the connections to the tank monitor. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 72 FMU 25xx Plus & 35xx Plus - Unbox the New Legacy Upper Cabinet Assembly  FMU 45xx - Unbox the FMLive Upper Cabinet Assembly  If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 73: Fmu 25Xx Plus & 35Xx Plus - Unbox The New Legacy Upper Cabinet Assembly

    5. Reconnect cables from the 50A Pump Relay Assembly or Dual Control Board to connectors PRB1 (J9 – Hoses 1-4) and PRB2 (J8 – Hoses 5-8) (Figure 39). If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 74 FMU 25xx Plus & 35xx Plus - Unbox the New Legacy Upper Cabinet Assembly Figure 39 Reconnecting Cable Connections If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 75: New Features

    Fewer components on the board.  Network interface (RJ-45 for Ethernet) is built into the mainboard.  Figure 40 Mainboard 941B0322A If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 76: Cabinets With Wired Ethernet Surge Protection Kit (144F0249)

    *Wired Ethernet models only. If using the Ethernet Surge Kit Option, connections are as follows: Figure 41 Ethernet Surge Protector Kit, CAT5e, 20V, UL, 497B (144F0249) If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 77: Post Upgrade Initialization And Bootup Overview

    Verify you are inserting the CF card correctly and try again. Power ON / Startup Apply Power to the FMU. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 78: Fmu Prompts And Messaging During Boot-Up

    On power-up, all LEDs flash momentarily except for the ‘Halted’ LED (D13).  The ‘Battery Good’ LED (D4) should be lit.  If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 79: Fmu Configuration Alerts

    (constant beep), or any combination of these. IMPORTANT If the ‘Halted’ LED is RED-SOLID, power off the FMU and contact Syntech Customer Satisfaction Center (CSC) immediately. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 80: Site Signature, System Type, And Test Fueling Transactions

    FMU. When this step is complete, run test transactions to verify proper FMU operation. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 81: Fmu 45Xx - Unbox The Fmlive Upper Cabinet Assembly

    5. Connect the Supercap cable (144F0219-20) to the EAPro assembly (connector J30) (Figure 47). The other end of the cable should already be connected to the Supercap (connector J2). If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 82 PRB1 (J9 – Hoses 1-4) and PRB2 (J8 – Hoses 5-8). NOTE FMU Satellites and transaction printing are not supported by FMLive systems. Therefore, these cables will not be re-connected. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 83 FMU 45xx - Unbox the FMLive Upper Cabinet Assembly Figure 48 Reconnecting Cable Connections If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 84: Cabinets With Wired Ethernet Surge Protection Kit (144F0249)

    Cabinets with Wired Ethernet Surge Protection Kit (144F0249) *Wired Ethernet models only. Figure 49 Ethernet Surge Protector Kit, CAT5e, 20V, UL, 497B (144F0249) If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 85 If using AIM: AIM External Radio Module (ERM) EAPro Power 12Volt 3Amp DC Supply (fed from the Power Management Board) If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 86: Post Upgrade Initialization And Registration Overview

    (typically per the installer’s instructions). Once the site details have been provided, Syntech will then program and ship the microSD card separately. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 87: Install The Microsd Card

    4. Re-install the Phillips screw and locking lever as shown. Installed properly, the lever should not allow the SD card to come out or be removed. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 88: Power On / Startup Sequence

    Not Connected: Blink cycle is ON 1 second, OFF 9 seconds. Power OFF / Shutdown Sequence 1. Power down the FMU. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 89: Fmu Prompts And Messaging During Boot-Up

    Figure 55 Prompts and Messages NOTE Prompts and messaging may vary according to the options installed (Wired Ethernet, Cell Modem, Wi-Fi, Credit Card, etc.). If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 90: Custom Home Prompt

    If the FMU cannot retrieve the configuration, verify the short Ethernet cable is plugged in securely between the EAPro and the mainboard. If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 91: New Features

    FMU 45xx - Unbox the FMLive Upper Cabinet Assembly New Features Live Upper Cabinet Board Assembly Identification Live Figure 58 FM Upper Cabinet Board Assembly Identification If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 92 Fewer components on board  Network interface (RJ-45 for Ethernet) is built into the Mainboard  Figure 59 New Mainboard 941B0322A If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 93 Fewer components on the board  TMU connections are made directly to the EAPro assembly  Figure 60 New Satellite I/O Board 941B0102D If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 94 In the event of a power-fail, the EAPro relies on the Supercap (instead of a battery back-up option) to provide orderly shutdown and to save transaction data. Figure 62 Supercap Assembly with Connections If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.
  • Page 95 The connector is keyed (tabbed), so it can only be installed in one direction. If there is resistance, force the connector. Verify the key is oriented correctly and try again. Figure 64 TMU Cable Connected to EAPro If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 96: Upgrade To Wired Ethernet - Part Numbers

    FMLIVE, UPGRADE, WIRED ETH, PROKEE/EMV, AIM, DUAL CNTL, 5-8 HOSE UPG4645-F5+ FMLIVE, UPGRADE, WIRED ETH, PROKEE/EMV, AIM, 50A, 5-8 HOSE If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 97: Upgrade To Cellular - Part Numbers

    FMLIVE, UPGRADE, CELLULAR, PROKEE/EMV, AIM, 2-4 HOSE UPG4745-D5+ FMLIVE, UPGRADE, CELLULAR, PROKEE/EMV, AIM, DUAL CNTL, 5-8 HOSE UPG4745-F5+ FMLIVE, UPGRADE, CELLULAR, PROKEE/EMV, AIM, 50A, 5-8 HOSE If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 98: Upgrade To Wi-Fi - Part Numbers

    FMLIVE, UPGRADE, WI-FI, PROKEE/EMV, AIM, 2-4 HOSE UPG4845-D5+ FMLIVE, UPGRADE, WI-FI, PROKEE/EMV, AIM, DUAL CNTL, 5-8 HOSE UPG4845-F5+ FMLIVE, UPGRADE, WI-FI, PROKEE/EMV, AIM, 50A, 5-8 HOSE If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

  • Page 99: Hold Harmless Agreement

    ACKNOWLEDGEMENT: I acknowledge receipt and concurrence with the terms of this agreement: _____________________________________________________________ (Signature of Authorized Representative) If any questions arise, please contact Syntech Systems, Inc.’s Customer Satisfaction Center at 1-800-888-9136, ext. 2 or email at support@myfuelmaster.com.

This manual is also suitable for:

Fuelmaster fmu 35 seriesFuelmaster fmu 45 series

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