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Related Manuals for Neptune X-PRO NHX10
Summary of Contents for Neptune X-PRO NHX10
- Page 1 FULL INVERTER HEAT PUMP INSTALLATION GUIDE AND USER MANUAL THANK YOU FOR PURCHASING A NEPTUNE FULL INVERTER HEAT PUMP. Please read the manual thoroughly before installing or using the product. Only qualified technicians must install the product. Keep this manual for future reference.
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Page 3: Table Of Contents
TABLE OF CONTENTS Page SECTION 1: IMPORTANT WARNINGS AND SAFETY INFORMATION ..............4-5 SECTION 2: TRANSPORT, STORAGE AND HANDLING ................... 5 SECTION 3: PACKAGING CONTENTS ........................5 SECTION 4: PRODUCT SPECIFICATIONS ......................6-8 4.1: PRODUCT DIMENSIONS ..........................6 4.2: TECHNICAL DATA ............................7-8 4.3: OPERATING CONDITIONS .......................... -
Page 4: Section 1: Important Warnings And Safety Information
SECTION 1: IMPORTANT WARNINGS AND SAFETY INFORMATION This manual contains important information about the installation, operation, and safe use of this product. This information should be given to the owner and/or operator of the heat pump. When installing and using the heat pump, basic safety precautions should always be followed. Failure to follow safety warnings and instructions in this manual can result in serious injury and/or damage to your equipment. -
Page 5: Section 2: Transport, Storage And Handling
DISCLAIMER Information in this manual is intended to provide general information on a particular subject(s) in good faith and is not an exhaustive treatment of such subject(s). Its use is beyond the control of the author, contributor, publishers, and distributors and should not be relied upon without consulting your local Professional for comprehensive advice. This manual includes subject(s) that should only be performed by or under the direction and advice of your local Professional and under no circumstances should the manual be used as a substitute for such professionals. -
Page 6: Section 4: Product Specifications
SECTION 4: PRODUCT SPECIFICATIONS 4.1: PRODUCT DIMENSIONS UNITS (mm) NHX10 NHX13 NHX17 NHX21 NHX26 1125 NHX32 1074 NHX323 1074 NHX403 1264 NOTE: This data is subject to change without notice. Page 6 of 36 Visit www.neptuneheating.com.au for more information... -
Page 7: Technical Data
4.2: TECHNICAL DATA Model NHX10 NHX13 NHX17 NHX21 NHX26 NHX32 NHX323 NHX403 20,000 - 25,000 - 30,000 - 40,000 - 55,000 - 65,000 - 65,000 - 90,000 - Advised pool volume (L) 40,000 50,000 60,000 75,000 100,000 120,000 120,000 160,000 Working air temp (℃) -15~43 Performance Condition: Air 26°C, Water 26°C, Humidity 80%... -
Page 8: Operating Conditions
MODEL NHX10 NHX13 NHX17 NHX21 NHX26 NHX32 NHX323 NHX403 Rated Current (A) 12.0 15.0 19.0 22.5 24.5 28.5 11.3 15.0 Breaker Rated Residual Action Current (mA) Power Supply 230V 50Hz 230V 50Hz 230V 50Hz 230V 50Hz 230V 50Hz 230V 50Hz 400V 50Hz 400V 50Hz Fuse (A) 12.0 15.0... -
Page 9: Positioning And Location Of Heat Pump
5.2: POSITIONING AND LOCATION OF HEAT PUMP The heat pump must be installed in accordance with the following diagrams. Distances in the diagram are the minimum distance allowed. The heat pump must be positioned on solid level ground (concrete slab) outdoors in a place with good ventilation. - Page 10 3. Run the drain hose downhill to a suitable location, for example a garden or nearby stormwater drain. When the heat pump is running, there will be condensation water discharged from the drain hose. 4. Ensure the heat pump is equipped with a circuit breaker and electrical isolator switch. 5.
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Page 11: Wiring Of The Heat Pump
9. Create a flow bypass between the inlet and outlet pipework. 5.4: WIRING OF THE HEAT PUMP 1. Wiring must be connected by a qualified professional electrician, according to the details set out in this manual. 2. The heat pump must be hard wired. 3. -
Page 12: Wiring Diagram: Single Phase 230V 50Hz
7. Connect the power wiring according to the following information: • Use a Philips Head screwdriver to remove the 2 screws at the bottom of the right side panel. • Take off the lower half of the panel. • Unscrew the 4 screws on the cover of the electrical box. -
Page 13: Wiring Diagram For Extreme Winter Conditions: Single Phase 230V ≤500W
5.7: WIRING DIAGRAM FOR EXTREME WINTER CONDITIONS: SINGLE PHASE 230V ≤500W Use this wiring diagram when installing a SINGLE PHASE 230V ≤500W heat pump in a location with extreme winter conditions (water freezing in pipes). Visit www.neptuneheating.com.au for more information Page 13 of 36... -
Page 14: Wiring Diagram For Extreme Winter Conditions: Single Phase 230V >500W
5.8: WIRING DIAGRAM FOR EXTREME WINTER CONDITIONS: SINGLE PHASE 230V >500W Use this wiring diagram when installing a SINGLE PHASE 230V >500W heat pump in a location with extreme winter conditions (water freezing in pipes). Page 14 of 36 Visit www.neptuneheating.com.au for more information... -
Page 15: Wiring Diagram For Extreme Winter Conditions: 3 Phase 230V 400W
5.9: WIRING DIAGRAM FOR EXTREME WINTER CONDITIONS: 3 PHASE 230V 400W Use this wiring diagram when installing a 3 PHASE 230V 400W heat pump in a location with extreme winter conditions (water freezing in pipes). Visit www.neptuneheating.com.au for more information Page 15 of 36... -
Page 16: Parallel Connection With Filtration Clock
5.10: PARALLEL CONNECTION WITH FILTRATION CLOCK A: Water pump timer B: Water pump wiring of Heat Pump Note: The installer should connect A parallel with B (as above picture). To start the water pump, condition A or B should be connected. To stop the water pump, both A and B should be disconnected. SECTION 6: INITIAL START-UP Check all wirings carefully before turning on the heat pump. -
Page 17: Section 7: Operating Instructions
11. Check the difference in temperature between the inlet temperature and outlet temperature displayed on the heat pump’s LCD screen. 12. Slowly open the water flow bypass valve to increase the temperature differential between the inlet and outlet. Closing the bypass valve will decrease the temperature differential. 13. -
Page 18: Heat Pump Touchpad Overview
7.2: HEAT PUMP TOUCHPAD OVERVIEW Symbol Designation Function 1. Power On/Off On/Off 2. Wi-Fi setting 1. Press for 3 seconds to unlock/lock screen 2. After screen is unlocked, press it to select mode Unlock / Mode Auto (12 C -40 (This symbol will be lit up Heating (18 C-40... -
Page 19: Heat Pump Lcd Screen Overview
7.3: HEAT PUMP LCD SCREEN OVERVIEW Real-time power consumption / Heating capacity percentage Water inlet temperature Water outlet Turbo/Smart/Silence temperature modes Auto Heating Cooling Real-time power consumption display Heating capacity percentage WIFI connection Water inlet Water outlet 7.4: STANDBY MODE •... -
Page 20: Setting The Temperature
7.6: SETTING THE TEMPERATURE 1. Ensure the LCD screen is unlocked. If the screen is dark, Press for 3 seconds to unlock the screen. 2. Press either button once to display the current set temperature. 3. Press button to adjust the temperature. 7.7: SETTING THE HEATING/COOLING MODE 1. -
Page 21: Viewing Real-Time Power Consumption Or Compressor Percentage
7.9: VIEWING REAL-TIME POWER CONSUMPTION OR COMPRESSOR PERCENTAGE 1. Ensure the LCD screen is unlocked. If the screen is dark, Press for 3 seconds to unlock the screen. 2. To change between viewing the real-time power consumption (kW) and the compressor percentage, press the buttons simultaneously for 5 seconds. -
Page 22: Pairing Your Device With The Heat Pump Via Auto-Discovery/Bluetooth
2. Create an account in the Inverter Life app. Ensure you allow the app to access devices on your local network, and access Notifications, Bluetooth and WIFI. 8.2: PAIRING YOUR DEVICE WITH THE HEAT PUMP VIA AUTO-DISCOVERY/BLUETOOTH 1. To begin connecting your heat pump with the app, press on the heat pump for 3 seconds after the screen is unlocked. -
Page 23: Pairing Your Device With The Heat Pump Via Manually Adding
8.3: PAIRING YOUR DEVICE WITH THE HEAT PUMP VIA MANUALLY ADDING 1. To begin connecting your heat pump with the app, press on the heat pump for 3 seconds after the screen is unlocked. will flash to indicate it has entered pairing mode. 2. -
Page 24: Pairing Your Device With The Heat Pump Via Ap Mode
8.4: PAIRING YOUR DEVICE WITH THE HEAT PUMP VIA AP MODE 1. To begin connecting your heat pump with the app, press on the heat pump for 3 seconds after the screen is unlocked. will flash to indicate it has entered pairing mode. 2. -
Page 25: Re-Pairing Your Device
8.5: RE-PAIRING YOUR DEVICE You may experience a pairing failure if your WIFI password changes or your network configuration changes. To re-pair your mobile device to your heat pump, follow these steps. 1. Ensure your network name and password are correct. 2. -
Page 26: Share Devices With Family Members
8.7: SHARE DEVICES WITH FAMILY MEMBERS After you have paired your mobile device with the heat pump, you can share it with other family members. 1. Ensure other family member’s device has downloaded/installed the app, and has registered their account in the app (refer to Section 8.1). -
Page 27: Section 9: Maintenance
SECTION 9: MAINTENANCE 9.1: REGULAR MAINTENANCE Regular maintenance can be carried out by the user 1. Regularly check there are no obstacles blocking the air inlet and outlet of the heat pump. 2. Regularly check all unions, bolts and other visible connections for leaks or signs of wear. 9.2: ANNUAL MAINTENANCE –... -
Page 28: Section 11: Troubleshooting
2. Fully close the inlet and outlet valves, and fully open the bypass valve. Fully Close Fully Open Fully Close 3. Drain the water out of the heat pump by unscrewing the lower union (inlet) and let the water run out. 4. - Page 29 DISPLAY DESCRIPTION No water protection/no water flow Power supply exceeds operation range Excessive temp difference between inlet and outlet water (insufficient water flow protection) Ambient temperature too high or too low protection Anti-freezing reminder High pressure protection Low pressure protection Phases lack protection (three phase models only) Water outlet temp too high or too low protection High exhaust temp protection...
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Page 30: Section 12: Schematics - Nhx10, Nhx13, Nhx17, Nhx21, Nhx26, Nhx32
SECTION 12: SCHEMATICS – NHX10, NHX13, NHX17, NHX21, NHX26, NHX32 Page 30 of 36 Visit www.neptuneheating.com.au for more information... - Page 31 MODELS NHX10, NHX13, NHX17, NHX21, NHX26, NHX32 DESCRIPTION Integrated board (Heat) Touch controller Power filter plate Reactor (big) Electronic expansion valve 4-way valve Water flow switch Fan motor Full set of sensors Compressor Titanium heat exchanger (Heat) Evaporator High pressure protection switch Low pressure protection switch Low Pressure valve Liquid reservoir (only for models NHX26 &...
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Page 32: Section 13: Schematics - Nhx323, Nhx403
SECTION 13: SCHEMATICS – NHX323, NHX403 Page 32 of 36 Visit www.neptuneheating.com.au for more information... - Page 33 MODELS NHX323, NHX403 DESCRIPTION Inverter board PC board (Heat) Touch controller Contactor (3 phase relay) Capacitor (3 phase) Power filter plate Reactor (big) Reactor (small) Electronic expansion valve 4-way valve Water flow switch Fan motor Full set of sensors Compressor Titanium heat exchanger (Heat) Evaporator High pressure protection switch...
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Page 34: Section 14: Warranty & Product Registration
• The warranty for the Neptune X-Pro Heat Pump (models NHX10, NHX13, NHX17, NHX21, NHX26, NHX32, NHX323 & NHX403) covers manufacturer’s defects in materials and workmanship for: 25 years on the heat exchanger... - Page 35 MY NOTES:...
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