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Thank You for Joining the SkyTel Paging Family
We're sure you'll be pleased with your SkyWriter service. If you have any
questions not answered in the paging materials you've received, please call
1-800-SKY-USER (1-800-759-8737) or log on to the SkyTel website at
www.skytel.com for more information.
Visit us on the Internet at:
www.skytel.com
©2000 SkyTel Corp. SkyTel, SkyWriter, SkyTel Access, SkyTalk, Nationwide Now and SkyTel
Custom Newscasts are trademarks of SkyTel Corp.
800270P 4/2000
Sky
Writer
Service Instructions

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Summary of Contents for SkyTel SkyWriter

  • Page 1 Thank You for Joining the SkyTel Paging Family We’re sure you’ll be pleased with your SkyWriter service. If you have any questions not answered in the paging materials you’ve received, please call 1-800-SKY-USER (1-800-759-8737) or log on to the SkyTel website at www.skytel.com for more information.
  • Page 2: Table Of Contents

    Table of Contents Welcome ..................2 Service Level Pager Displays ..........3 Service Options..............5 Free Features................6 SkyWriter Service Instructions ..........8 4 Easy Steps to Get Started ............8 1. Paging Access Numbers..........8 2. Personal Greetings............9 3. Send Yourself a Test Page ..........11 4.
  • Page 3: Service Level Pager Displays

    13). service. When you travel outside a coverage area, or if your battery is dead, SkyTel stores any new messages sent to you for up to 72 When Storing Messages displays, you are outside a coverage area hours, delivering them automatically when you return to full-service and all your messages will be stored.
  • Page 4: Service Options

    It’s Easy to Get the Message Service Options The following options are available with your SkyWriter service. To SkyWriter makes it easy for your contacts to send you messages. add an option, please contact your SkyTel Sales Representative, or They can: call SkyTel Customer Service at 1-800-SKY-USER (1-800-759-8737).
  • Page 5: Free Features

    Free Features • Automatic Message Correction. SkyWriter automatically corrects and resends garbled messages. Your SkyTel SkyWriter Service also comes with a number of free features. For example: • 24x7 Customer Service. SkyTel’s highly trained representatives are dedicated to resolving problems to your satisfaction with one •...
  • Page 6: Skywriter Service Instructions

    (e.g., "John Doe"). The Personal Access Number name you record is heard inside the automated SkyTel greeting. Your new SkyTel Pager Number is either 7 or 10 digits long. (10-digit PINs became effective February 14, 2000.)
  • Page 7: Send Yourself A Test Page

    1. Dial 1-800-SKYTEL-2 (1-800-759-8352), enter your SkyTel prompts to either leave me a numeric or voice mail message Pager Number (PIN), then press or dictate a message to a SkyTel operator."). THEN 2. Press to send a numeric page, enter your area code and...
  • Page 8: Retrieving Your Messages

    You can still retrieve all of your numeric, text and SkyTalk voice mes- • While on the Internet, your contacts can reach you through sages even if your pager is turned off or if you are outside a SkyTel the SkyTel website. Visit www.skytel.com, and click on Send coverage area for an extended period.
  • Page 9: Skytalk Messages

    • Press to review new voice messages, Your SkyTel Security Code gives you private access to your mes- sages and is your key to certain features of your SkyTel service, such • Press to review saved voice messages. as recording your Personal Greetings. Initially, SkyTel assigns a...
  • Page 10: Sending A Text-To-Voice Message

    Using the Text-to-Voice messaging feature is easy: shipment. 1. In your SkyWriter pager address book, create a new address in There are several ways to reach SkyTel Customer Service: the following format: Name@PhoneNumber. For example: If John Doe’s phone number is (123) 555-1212, his Text-to-Voice...
  • Page 11: Skytel Two-Way System Map

    To reach the Main Menu: Send Message Review or Change Message • Dial your toll-free Personal Access Number, Di r ect Repl i e s to a PI N (SkyTel Pager Future Delivery • Dial 1-800-SKYTEL-2 (1-800-759-8352), enter your SkyTel Pager Number)
  • Page 12: The Mailbox Menu

    The Mailbox Menu is your shortcut to all of the IVR features you’ll While you’re reviewing your SkyTalk voice messages on the need for your SkyTel account. From here, you’ll be able to review the telephone, you have several options. The following diagram messages sent to you, as well as set up and change your subscriber outlines those options.
  • Page 13: Terms And Conditions

    2. Devices. (a) You shall pay shipping costs for any Device shipped by SkyTel to You. Title to any Device rented from SkyTel shall remain in SkyTel at all times. You shall return all rental Devices to SkyTel within thirty (30) days following deactivation of the Device or the termination of the Agreement, whichever first occurs.
  • Page 14 Device, and shall pay SkyTel for the replacement OTHERWISE. cost of any such Device that is not timely returned to SkyTel. SkyTel shall assist You in the repair of any purchased or leased defective Device which is not covered by maintenance (b) You acknowledge that the term "Guaranteed Delivery"...
  • Page 15 (c) no delay or failure by SkyTel to enforce any right under the Agreement will be deemed a waiver of that or any other right; (d) if any...

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