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Equiinet EQ-128S User Manual

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EQ-128S FXS Analog VoIP Gateway
User Manual V1.0
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  • Page 1 EQ-128S FXS Analog VoIP Gateway User Manual V1.0...
  • Page 2 Preface Welcome Thanks for choosing the EQ-128S Analog Gateway for VoIP! We hope you will make full use of this rich-feature FXS VoIP Gateway. About This Manual This manual provides information about the introduction of the analog VoIP gateway, and about how to install, configure or use it.

  • Page 4: Table Of Contents

    1 Product Introduction ........................1 1.1 Overview ................................ 1 1.2 Application Scenario ............................. 1 1.3 Product Appearance ............................2 1.3.1 Appearance of EQ-128S ........................2 1.3.2 Ports and Connector ..........................3 1.4 Features & Functions .............................5 1.4.1 Key Features ............................5 1.4.2 Physical Interfaces ..........................5 1.4.3 Voice Capabilities &...
  • Page 5 3.5 Call Transfer ..............................12 3.5.1 Blind Transfer ............................. 12 3.5.2 Attended Transfer ..........................13 3.6 Three-way Calling ............................13 3.7 Description of Feature Code ......................... 14 3.8 Send or Receive Fax ............................16 3.8.1 Fax Mode Supported ...........................16 3.8.2 Explanation of T.38 and Pass-through ....................16 4 Configurations on Web Interface .....................
  • Page 6 4.6 SIP Server ..............................30 4.7 IP Profile ............................... 32 4.8 Tel Profile ..............................34 4.9 Port ................................35 4.10 Advanced ..............................37 4.10.1 Line Parameter ..........................37 4.10.2 FXS Parameter ..........................39 4.10.3 Media Parameter ..........................41 4.10.4 Service Parameter ..........................42 4.10.5 SIP Compatibility ..........................47 4.10.6 NAT Parameter ..........................51 4.10.7 Speed dial ............................51...
  • Page 7 4.13.4 Provision ............................70 4.13.5 Cloud server ............................. 70 4.13.6 User Manage ............................ 71 4.13.7 Remote Server ..........................71 4.13.8 Record Parameter ..........................72 4.13.9 Radius Parameter ..........................72 4.13.10 Action URL ...........................73 4.13.11 SIP PNP ............................74 4.13.12 NMS Configuration ........................75 4.14 Security ...............................75 4.14.1 WEB ACL ............................

  • Page 8: Product Introduction

    EQ supports the standard SIP protocol and it's compatible with leading IMS/NGN platforms and SIP-based IP telephony systems. It is ideally suited for small and medium businesses, call centers and multi-location environments that need VoIP services. 1.2 Application Scenario The general application scenarios of EQ-128S for enterprises are as follows:...

  • Page 9: Product Appearance

    The general application scenarios of EQ-128S for carrier are as follows: 1.3 Product Appearance 1.3.1 Appearance of EQ-128S Front View:...

  • Page 10: Ports And Connector

    Back View: 1.3.2 Ports and Connector...
  • Page 11 FXS Ports 0~7 RJ45 machine or a PBX Console port is used to carry out maintenance-related Console Port RJ48 configurations The button is used to restart EQ-128S Reset Button Reset Button The description of indicators of EQ-128S Indicator Definition Status Description Power supply is normal .

  • Page 12: Features & Functions

    In-use FXS port is idle or faulty Indicator Flashing The gateway is properly connected to network LAN Port Link (Green) (GE0/GE1) The gateway is not connected to network or network connection is improper 1.4 Features & Functions  Key Features High density gateway, up to 128 FXS ...

  • Page 13: Fxs

    Hook Flash  Programmable Gain Control  T.38/Pass-through  Modem/POS  DTMF mode: Signal/RFC2833/INBAND  VLAN 802.1P/802.1Q  Layer3 QoS and DiffServ   FXS Connector: RJ45 with 4 FXS  Dial Mode: DTMF and Pulse  Pulse: 10 and 20 PPS ...

  • Page 14: Supplementary Services

    Digitmap  Bandwidth Optimization  Routing Rules based Prefixes  Caller/Called Number Manipulation   Supplementary Services Call Waiting  Blind Transfer  Attend Transfer  Call Forward on Busy  Call Forward on No Reply  Unconditional Call Forward ...

  • Page 15: Quick Installation

    Quick Installation 2.1 Installation Attentions To avoid unexpected accident or device damage, please read the following instructions before installing the EQ device: EQ-128S is equipped with RJ45 ports;  Anti-jamming: to reduce the interference with telephone calls, it’s highly recommended ...

  • Page 16: Rj45 Wire Sequence

    flat surface or a cabinet. 2.2 RJ45 Wire Sequence EQ-128S is equipped with RJ45 interface as FXS port. The internal wire sequence of RJ45 cable is shown as follows: The other end uses the RJ11 interface to connect to the analog phone. Each interface can...
  • Page 17 Connect telephone line to the FXS port(s);  Connect network cable to the GE0/GE1 port; ...

  • Page 18: Basic Operation

    Both the EQ-128S and other VoIP device have public IP addresses; The EQ-128S and other VoIP device use private IP addresses of a same LAN; The EQ-128S and other VoIP device can be connected through a router and use public or private IP addresses (with necessary port forwarding or DMZ).

  • Page 19: Call Holding

    192*168*0*160. After that, press the “#” key or wait 4 seconds. Then signaling interaction is completed and ringing can be heard . You cannot make direct IP calls between two FXS ports of a same EQ-128S Note： since they are using the same IP addresses. Call through IP address is only routed to the default destination port 5060.

  • Page 20: Attended Transfer

    3. B presses the FLASH button (or hook flash), and dial *87* after hearing a dialing tone to trigger blind transfer. Then B dials the extension number of C (end up with #). 4. The extension of C rings, B hangs up the phone and C picks up the phone. Then C and A goes into conversation.

  • Page 21: Description Of Feature Code

    3.7 Description of Feature Code EQ-128S provides convenient telephone functions. Connect a telephone to the FXS port and dial a specific feature code, and you can query corresponding information. Code Corresponding Function *158# Dial *158# to query LAN IP *114#...
  • Page 22 *111# Dial *111# to restart the device *47* Dial *47* to allow call through IP address, for example: Dial *47*192*168*1*1# to allow to call through the IP address of 192.168.1.1 *51# Dial *51# to enable the call waiting service *50# Dial *50# to disable the call waiting service *87* Dial *87* to trigger blind transfer, for example:...

  • Page 23: Send Or Receive Fax

    3.8 Send or Receive Fax 3.8.1 Fax Mode Supported T.38（IP-based）  T.30（Pass-Through）  Modem  Adaptive Fax Mode (automatically match with the peer fax mode)  3.8.2 Explanation of T.38 and Pass-through T.38 is an ITU recommendation for allowing transmission of fax over IP networks in real time. Under the T.38 mode, analog fax signal is converted into digital signal and fax signal tone is restored according to the signal of peer device.

  • Page 24: Configurations On Web Interface

    Configurations on Web Interface 4.1 Preparations for Login 4.1.1 Network Connection Firstly, connect the device to network according to the above network diagrams, and connect a telephone to the FXS port. Then dial *158# to query the IP address of the gateway. The default IP address of the device is 192.168.11.1.

  • Page 25: Log In Web Interface

    Figure 4- 1 Login GUI 4.2 Navigation Tree The web management system of the EQ-128S VoIP device consists of the navigation tree and detailed configuration interfaces. Choose a node of the navigation tree to enter into a detailed configuration interface.

  • Page 26: Status & Statistics

    Figure 4- 2 Navigation Tree of Web Interface 4.3 Status & Statistics The ‘Status & Statistics’ menu mainly displays all kinds of information. It includes the following sub-menus: System Information, Port Status, Current Call, RTP Session, CDR, Record Statistics and VPN State . 4.3.1 System Information Log in the Web interface, and then click Status &...
  • Page 27 Figure 4- 3-1 System Information Table 4.3.1 Explanation of Items on System Information Interface: A unique ID of each device. This ID is used for warranty and cloud Device ID server authentication. Hardware address of the WAN port MAC address...
  • Page 28 There are three kinds of IP address for the WAN port and LAN port: DHCP: Obtain IP address automatically. EQ is regarded as a DHCP client, which sends a broadcast request and looks for a DHCP server from the LAN to answer. Then the first discovered DHCP server automatically assigns an IP address to the EQ from a defined range of numbers.

  • Page 29: Port Status

    The software version that runs on the EQ device. Model name, version Current Software number and the software development date are displayed. Version Backup software is for the purpose of backup. When the current software Backup Software fails, the backup software version will work. Version U-boot version U-boot Version...

  • Page 30: Current Call

    4.3.3 Current Call Call statistics for each port of the device, including: port number, port type, source, destination, connection time, and duration. 4.3.4 RTP Session On the Status & Statistics  RTP Session page, you can view the real-time RTP session information, including: port, payload type, packet period, local port, peer IP, peer port, sent packets, received packets, lost packets, jitter and duration.

  • Page 31: Record Statistics

    4.3.6 Record Statistics On the Status & Statistic  Record Statistics page, record statistics including server status, count of current records, count of no response, count of server return errors, count of record starts, count of record startAck, count of record stops and count of stopAck are displayed. Figure 4- 5 Record Statistics 4.4 Quick Setup Wizard Quick setup wizard guides user to configure the device step by step.

  • Page 32: Network

    4.5 Network 4.5.1 Local Network The user can configure the IP protocol, IP address obtain method, management address and DNS server of the EQ device on the "Network Local Network" page. EQ analog gateway supports IPv4 and IPv4&IPv6 two IP protocols and supports three IP address obtain methods (that is, automatically obtain through a DHCP server, setting a static IP address, and through PPPoE ).

  • Page 33: Vlan（Virtual Local Area Network

    Figure 4- 6 Network Setting 4.5.2 VLAN（Virtual Local Area Network） In order to control the impacts brought by broadcast storms, you can divide the local-area network into three VLAN groups, including data VLAN, voice VLAN and management VLAN on the Network  VLAN page. Management VLAN transmits management-related packets, such as packets of SNMP, TR069, Web and Telnet, while voice VLAN transmits the VoIP signals and voices produced by the device itself.
  • Page 34 Figure 4- 7 Configure VLAN Table 4- 1 Explanation of VLAN Parameters Data/Voice/Management Select what kind of messages are allowed to go through this VLAN. For example, if the checkbox on the left of data is selected, it means data messages are subject to the following network setting of this VLAN.

  • Page 35: Dhcp Option

    4.5.3 DHCP Option When the EQ device works as a DHCP client and applies for an IP address, DHCP server will return packets which include an IP address as well as configuration information of enabled option fields. The following is the meaning of the option fields involved in EQ (that means the following option fields are enabled, DHCP server will return information of corresponding option fields: Option 15: to set a DNS suffix;...

  • Page 36: Arp

    Figure 4- 9 Qos 4.5.5 ARP is address resolution protocol, which helps to get the MAC address of a device through its IP address. Under TCP/IP network environment, each host is assigned with a 32-bit IP address, but MAC address needs to be known for message transmission in the physical network.

  • Page 37: Sip Server

    4.6 SIP Server SIP server is the main component of VoIP network and is responsible for establishing all SIP calls. SIP server is also called SIP proxy server or register server. Both IPPBX and softswitch can act as the role of SIP server. Figure 4- 10 Configure SIP Server Information...
  • Page 38 Table 4- 3 Explanation of Parameters for SIP Server Choose SIP protocol stack, support IPv4 and IPv6, please choose IP Protocol for SIP Stack the corresponding protocol according to the actual connected server The IP address or domain name of the SIP server. It is provided SIP Server Address by VoIP service provider.

  • Page 39: Ip Profile

    The way of SIP-based transmission. It can be UDP, TCP, TLS or SIP Transport Type Automatic. Default: UDP. If this parameter is selected, the local port of the EQ device for Use Random Port using SIP services is chosen by random. The UDP/TCP port of EQ device for using SIP services.

  • Page 41: Tel Profile

    4.8 Tel Profile The device supports setting different values for the line parameters to each port. Different ports can be configured with different gains and fax parameters as needed. Tel profile is used to create a configuration group of line parameters, service parameters, and fax parameters for the port.

  • Page 42: Port

    4.9 Port A unique SIP account used for registration can be configured for each FXS port of EQ device. Parameters of the SIP account include port number, whether to register, primary display name, primary SIP user ID, primary Authenticate ID, primary Authenticate password, off-hook auto-dial number, caller ID and so on.
  • Page 43 Figure 4- 11 Configure SIP Account for Port Registration Table 4- 4 Explanation of Parameters Related to SIP Registration Port The FXS port corresponding to this account Disable port Whether to disable port temporally Registration Whether to enable registration for the port IP profile (need to be created in advance, refer to 4.6 IP profile IP Profile configuration)

  • Page 44: Advanced

    Tel profile(need to be created in advance, refer to 4.7 Tel profile Configuration) SIP Display Name Description of SIP account. It is used to identify the SIP account. User ID of the SIP account, which is provided by VoIP service SIP User ID provider (ITSP) for registration.
  • Page 45 The signal tone standard after a phone is picked up. Choose Call Process Tone national standards from the drop-down box. Default value is USA. Set the duration, interval and number of repetitions for the call Call Waiting Tone waiting tone Auto Gain Control Whether to enable automatic gain control To set the FXS ports work in both Voice and Fax mode.

  • Page 46: Fxs Parameter

    PSTN to IP(TX): adjust gain value from analog phone The EQ-128Sdevice supports the three fax modes: T.38 (IP-based), T.30 (Pass-Through) and Adaptive Fax Mode FAX Parameter (automatically match with the peer fax mode). There are three fax modes: T.38, T.30(Pass-through), and Fax Mode Adaptive.
  • Page 47 Figure 4- 12 Configure FXS Parameters Table 4- 5 Explanation of FXS Parameters If polarity reversal is enabled, call tolls will be calculated based on the changes in voltage. If polarity reverse is disabled, you need to Send Polarity Reversal set the time for offhook detection and call tolls will be calculated starting from the set time.

  • Page 48: Media Parameter

    CFNRy Timeout Timeout for ‘call forwarding on no answer’ service SLIC Setting Impedance matched with analog phone. The maximum number of extensions that can be connected to a single FXS port. If this parameter is configured, you need to restart the device for the configuration to take effect.

  • Page 49: Service Parameter

    random as the start port for RTP. When ‘Use Random Port’ is not selected, you need to configure RTP Start Port a start port for RTP. Default RTP start port is 8000 UDP Checksum Validation Choose whether to enable header checksum of UDP DTMF Method Include SINGAL, INBAND and RFC2833 RFC2833...
  • Page 50 Mainly used to define a timer that when the user is off hook an Timeout for off-hook analog phone without dial any digits With the help of dialing timeout, you can limit the time between two digits while users are typing the digits of a number through Timeout for dialing an extension.
  • Page 51 Number is ‘*’ digit is ‘*’. Voicemail instructions: Here takes the EQ-128S device together with Elastix as the example to introduce how voicemail works in the device. (1) After the device registers to Elastix server, enable the voicemail function in Elastix for...
  • Page 52 (2) Check feature code in Elastix and change it if necessary. Its default feature code setting is as follows: (3) On the Web interface of EQ-128S, click Advanced  SIP Parameter in the navigation tree and then enter voicemail User ID.
  • Page 53 (5) Dial *200# on the extension which is connected to EQ-128S, and then dial voicemail user ID and password for authentication. After that user will hear voice message. Digitmap is used for number dialing of calls through FXS ports of the EQ device.

  • Page 54: Sip Compatibility

    4.10.5 SIP Compatibility SIP parameters include attended transfer trigger, early media, session timer, heartbeat interval and so on. Figure 4- 14 Configure SIP Parameters Table 4- 7 Explanation of SIP Parameters Whether to enable RFC3407 support. If this parameter is RFC3407 Support enabled, the device will support RFC3407 which defines the SDP capability of backward compatibility.
  • Page 55 Header (RFC3325) RFC3325). Only Accept Call from ACL If this parameter is enabled, the device only accepts incoming (SIP server or IP Trunk) call from SIP server only. Default value is ‘not enable’. Value of “Refer To” refers to If this parameter is enabled, ‘contract header’ needs to be “Contact”...
  • Page 56 Figure 4- 15 Configure Default SIP Parameters & Early Media Table 4- 8 Explanation of Default SIP Parameters & Early Media Parameters If this parameter is enabled, the EQ device supports reliable PRACK(RFC3262) transmission of provisional response PRACK Only for 18x with If this parameter is enabled, only PRACK will be sent when there’s SDP in 18x response If this parameter is enabled, the EQ device supports the...
  • Page 57 Figure 4- 16 Configure Timer in SIP Protocol Table 4- 9 Explanation of Timer Parameters in SIP Protocol Value of T1 timer in SIP protocol, default is 500ms Value of T2 timer in SIP protocol, default is 4000ms Value of T4 timer in SIP protocol, default is 5000ms The max timeout of sending or receiving SIP messages, default Max Timeout is 32000ms...

  • Page 58: Nat Parameter

    4.10.6 NAT Parameter NAT Traversal (Network Address Translator Traversal) is a computer networking technique of establishing and maintaining Internet protocol connections across gateways that implement network address translation (NAT). NAT breaks the principle of end-to-end connectivity originally envisioned in the design of the Internet. STUN（Simple Traversal of UDP over NATs）...

  • Page 59: Feature Code

    4.10.8 Feature Code...
  • Page 60 Table 4- 10 Explanation of Feature Code Inquiry LAN port IP Dial*158# to obtain device’s LAN port IP address address Inquiry Phone Number Dial*114# to obtain port account Inquiry PortGroup Number Dial *115# to obtain port group number *150*0#, means pppmodem, *150*1#, means static IP, Setting IP Mode *150*2#, means obtain IP address by DHCP, *150*3#, means pppoe.

  • Page 61: System Parameter

    Deactivate Call Forward No Reply *92*+ forward no reply number# Activate Call Forward No Reply *93#, close this function Deactivate Do Not Disturb Activate *78#, enable DND function Do Not Disturb Deactivate *79#, close DND function Dial Voicemail *200#, visit voice mail box 4.10.9 System Parameter System parameters include NTP, daylight saving time, daily reboot time, web parameter,...
  • Page 62 Secondary NTP server The service port of secondary NTP server; Default port is 123 port The interval to synchronize the time of the EQ-128S. Default SYN Interval value is 3600s. The time zone of the device; Default configuration is United Time Zone States central time, Chicago.

  • Page 63: Call & Routing

    4.11 Call & Routing 4.11.1 Port Group When two or more FXS ports need to register with a same SIP account, you can group the ports together and then set an account for the group on the Call & Routing  Port Group page.
  • Page 64 Display name of the port group, which will be used in SIP message, for example: INVITE sip:bob@biloxi.com SIP/2.0 Via: SIP/2.0/UDPpc33.atlanta.com;branch=z9hG4bK776asdhds Display Name Max-Forwards: 70 To: Bob <sip:bob@biloxi.com> From: Alice <sip:alice@atlanta.com>;tag=1928301774 Here Bob and Alice is the display name User ID of this SIP account, which is provided by VoIP service SIP User ID provider (ITSP).

  • Page 65: Ip Trunk

    4.11.2 IP Trunk A peer-to-peer VoIP call occurs when two VoIP phones communicate directly over IP network without IP PBXs between them. IP trunk helps establish peer-to-peer call between gateway and VoIP phones. IP trunk will be used in routing configuration. Figure 4- 19 Configure IP Trunk Table 4- 13 Explanation of IP Trunk Parameters Index...

  • Page 66: Ip  Tel Routing

    Table 4- 14 Explanation of Routing Parameters Calls from IP Choose calls from IP network are routed before manipulation or after manipulation. Calls from Choose calls from analog lines are routed before manipulation or after manipulation. Analog Line 4.11.4 IP  Tel Routing Calls from IP network can be routed to FXS port or port group of the EQ device through IP Tel routing.

  • Page 67: Tel  Ip/Tel Routing

    4.11.5 Tel  IP/Tel Routing Calls from the FXS port or port group can be routed to IP trunk or ports of SIP server/other device through Tel IP/Tel routing. Figure 4- 22 Add Tel IP/Tel Route Table 4- 16 Explanation of Tel IP/Tel Route The index of this Tel ...

  • Page 68: Manipulation

    4.12 Manipulation Number manipulation refers to the change of a called number or a caller number during calling process when the called number or the caller number matches the preset rules. 4.12.1 IP  Tel Called On the IP  Tel Called page, you can set rules for manipulating the called number of IP  Tel calls.

  • Page 69: Tel  Ip/Tel Caller

    means match any caller number. Set a prefix for called number. The prefix’s length is less than or equal to called number, which helps to match the called number. If called number Called Prefix is 008675526456659, the called prefix can be 0086755 or 00. “any” means match any called number.
  • Page 70 Figure 4- 24 Add Tel  IP/Tel Caller Number Manipulation Table 4- 18 Explanation of Parameters for IP Tel Called Number Manipulation The index of this manipulation; range is from 0 to 127. Each index Index cannot be used repeatedly. 0 is the highest priority Description Description of this manipulation;...

  • Page 71: Tel  Ip/Tel Called

    Stripped Digits The number of digits which are lessened from the right of the caller from Right number Prefix to Add The prefix added to the caller number after its digits are lessened. Suffix to Add The suffix added to the caller number after its digits are lessened. 4.12.3 Tel ...

  • Page 72: Management

    Calls From Determine the calls come from a port or a port group. Set a prefix for caller number. The prefix’s length is less than or equal to that of the caller number, which helps to match the caller number of this Caller Prefix call.

  • Page 73: Snmp

    Figure 4- 26 Configure TR069 Parameter Table 4- 20 Explanation of TR069 Parameters TR069 Choose whether to enable TR069; it is ‘not enable’ by default. ACS URL The IP address or domain name of ACS, which is provided by service provider. Username(ACS) Username of ACS, which is provided by service provider.
  • Page 74 SNMP is widely used in network management for network monitoring. SNMP exposes management data in the form of variables on the managed systems organized in a management information base which describe the system status and configuration. These variables can then be remotely queried (and, in some circumstances, manipulated) by managing applications.
  • Page 75 Table 4- 21 Explanation of SNMP Parameters SNMP The EQ device supports three versions of SNMP, namelyV1、V2C and V3. Community configuration exists in V1 and V2C. Community: fill in a community name used to read through SNMP protocol; it is a character string. Community Configuration Source: The IP address of SNMP server.

  • Page 76: Syslog

    User: fill in a user name used to authenticate. AuthType: choose MD5 or SHA as authentication type. AuthPassword: the password used to authenticate. Privacy Type: Choose DES, AES or AES 128 as encryption type. Privacy Password: the encryption password. 4.13.3 Syslog Syslog is a standard for message logging.

  • Page 77: Provision

    When the EQ device registers to SIM Cloud server, local syslog will be changed to non-configurable and all logs will be stored on the Cloud server. 4.13.4 Provision Provision is used to make the EQ device automatically upgrade with the latest firmware stored on an http server, an ftp server or a tftp server.

  • Page 78: User Manage

    Figure 4- 30 Configure Cloud Server Table 4- 23 Explanation of Parameters for Cloud Server Server Address The IP address of the cloud server Port The listening port of the cloud server Domain The domain name of the cloud server Join the remote Choose whether to join the remote management system of the cloud management system...

  • Page 79: Record Parameter

    Figure 4- 32 Configure Remote Server 4.13.8 Record Parameter After configuring the record server, you can upload the call voice of the FXS port of the device to the record server. The record configuration page is shown in Figure 4.12-8: Table 4- 24 Explanation of Record Parameters Enable or disable the record function Server Address...

  • Page 80: Action Url

    Table 4- 25 Explanation of Parameters for Radius Config Radius Enable or disable Radius Local Port The port of the local Radius client Processing after Radius authentication timeout. Device Behavior Verify Access Locally : After the timeout, when verifying the user Upon RADIUS name and password of the local Web login is successful, the login is Timeout...

  • Page 81: Sip Pnp

    Figure 4- 33 Configure Action URL Event: Statuses of EQ device, which will be reported to VoIP platform/VoIP server. Action URL: for example, http://host:port/file.php?macaddr=$mac, among which ‘host’ means the HTTP server’s IP address or domain name, ‘port’ means the http server’s listening port, ‘file.php’...

  • Page 82: Nms Configuration

    Figure 4- 34 Configure SIP PNP Table 4- 26 Explanation of Parameters for SIP PNP PNP Enable Enable or disable PNP SIP PNP server IP address, and the default is the multicast address Server Address 224.0.1.75 Server Port SIP PNP server port, and the default is 5060 Send subscription messages periodically, and 3600s by default Update Interval 4.13.12...

  • Page 83: Telnet Acl

    Figure 4- 35 Add IP Address to Web ACL 4.14.2 Telnet ACL ACL (Access Control List) for Telnet is used to configure IP addresses that are allowed to access the Telnet Interface of the EQ device. The IP address list can’t be null once ACL is enabled.

  • Page 84: Tools

    Figure 4- 37 Modify Username and Password 4.15 Tools 4.15.1 Firmware Upload On the Tools  Firmware Upload page, you can upload a new firmware version from a local folder. Figure 4- 38 Upload Firmware Steps of Firmware Uploading: Step 1. Check the current firmware version on the Status & Statistics  System Information page.

  • Page 85: Data Backup

    Step 4. Keep waiting until it prompts ‘Software loaded successfully!’ Step 5. Reboot the device on the Tools  Device Restart page. 4.15.2 Data Backup On the Tools  Data Backup page, you can download and backup configuration data, device status and summary messages on local computer.

  • Page 86: Ping Test

    Figure 4- 41 Execute Outward Test Test Results: OK: the physical function of the tested FXS ports is working well; FAIL: There’s something wrong with the physical function of the tested FXS ports. 4.15.5 Ping Test Ping is used to examine whether a network works normally through sending test packets and calculating response time.

  • Page 87: Tracert Test

    4.15.6 Tracert Test Tracert is short for traceroute, used to track a route from one IP address to another. Instruction for using Traceroute: 1. Enter the IP address or domain name of a destination device in the input box of Traceroute, and then click Start.

  • Page 88: Network Capture

    4.15.7 Network Capture Network capture is an important diagnostics tool for maintenance. It is used to capture data packages of the available network ports. PCM Capture: PCM capture helps to analysis voice stream between analog phone and DSP chipset. Figure 4- 44 Capture PCM Packages ...
  • Page 89 Figure 4- 45 Capture Syslog Packages Click “Start’ to enable syslog capture  Dialing out through the device, start talking a short while then hang up the call.  Click ‘Stop’ to disable syslog capture  Save the capture to local computer ...

  • Page 90: Factory Reset

    4.15.8 Factory Reset Click ‘Apply’ to restore configurations of the device to the factory default settings. Figure 4- 47 Reset Device to Factory Default Setting 4.15.9 Device Restart For some configurations or changes to the EQ device, you are required to restart the device for the configurations or changes to take effect.

  • Page 91: Glossary

    Glossary Abbr. Full Name Automatic Call Distribution  Domain Name System  Session Initiation Protocol  Transmission Control Protocol  User Datagram Protocol  Real Time Protocol  point-to-point protocol over Ethernet  VLAN Virtual Local Area Network  Address Resolution Protocol ...

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