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RISTRETTO 512 Owner's Handbook Manual

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Assembly & Maintenance

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Summary of Contents for RISTRETTO 512

  • Page 1 Owner’s Handbook Assembly & Maintenance...
  • Page 2 Certificate of Identity and Warranty Made in China Model Manufacturer Details Ristretto Electric, Austin, TX July 1st, 2024 Design Start Date of Warranty Color Serial No. Located on the seat tube of your 512FE...
  • Page 3 Owner’s Handbook Assembly & Maintenance...
  • Page 4 Contact Us www.ristretto.us Email: info@ristretto.us Owner’s Handbook: ristretto.us/ownershandbook Ristretto Help Center: ristretto.us/helpcenter For additional help you can also view the Ristretto Assembly Video available in the Ristretto Help Center at www.ristretto.us/helpcenter...
  • Page 5 Standards. It is important for us to follow this same tradition of excellence for all Ristretto products. Your 512 bike has been quality crafted and is feature-rich, optimized to provide you with an elevated riding experience. Our number one priority is to ensure your safety and the best riding performance possible.

  • Page 7: Table Of Contents

    Pedal Assist Level Settings ......18 Backlight Settings ..........30 Clock Settings .............30 DS103 Display ............. 19 Password Settings ..........30 Basic Display ............19 Automatic shutdown timing setting ....31 For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 8: General Information

    Ristretto makes every effort to ensure the accuracy of its documentation is correct and assumes no responsibility of liability if any errors or inaccuracies appear within.

  • Page 9: Diagram

    BrakeRotor/ BrakeCaliper/ Brake Pads Front Hub BrakeRotor/ Brake Caliper/ Brake Pads Tire Tire Chain Tensioner Motor Tube Tube Spokes Rear Fender Botton Bracket Spokes Chainring For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 10: A20 Measurements

    General Information 512 A20 Measurements REACH 286mm TOP TUBE LENGTH 758mm WHEELBASE 1204mm TRAIL 103...

  • Page 11: A24 Measurements

    Ristretto 512 Series 512 A24 Measurements REACH 334mm TOP TUBE LENGTH 758mm WHEELBASE 1223mm TRAIL 125 For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 12: Assembly Instructions

    Assembly Instructions Assembly Instructions STEP 1: UNBOX AND INSTALL FRONT WHEEL Carefully open the bike box fasteners then remove the owner’s tool box. Owner’s Tool Box Contents: Metal ID Card • Owner’s Manual • Battery Lock Keys (3x) • Battery Charger •...
  • Page 13 HESITATION, PLEASE CONTACT A CERTIFIED EV MECHANIC FOR ASSISTANCE. Please be kind to the environment and be sure to recycle all packaging materials according to your local guidelines. For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 14: Step 2: Install Handlebar

    Assembly Instructions STEP 2: INSTALL HANDLEBAR 1. Loose the two screws of the stem clamp using a M6 hex key and the headset cap using a M4 hex key respectively. 2. Twist the handlebar assembly into a straight alignment. 3. Firmly secure back the assembly by tightening the cap first and then the stem clamps screws. 4.
  • Page 15 BE CAREFUL NOT TO CROSS-THREAD OR DAMAGE THE THREADS. WARNING CROSS-THREADING OR IMPROPER PEDAL INSTALLATION CAN CAUSE IRREVERSIBLE DAMAGE TO THE CRANK ARM THREADS. INSTALL WITH CARE. For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 16: Step 4: Inflate Tires

    Assembly Instructions Battery STEP 4: INFLATE TIRES 1. Check that the tires and tire beads are evenly seated around the rims. 2. Use a bike pump with a Schrader valve and pressure gauge to inflate each tire to the recommended air pressure indicated on the tire sidewall. DO NOT OVER INFLATE OR UNDER INFLATE THE TIRES.

  • Page 17: Catalina Battery Pack

    Align the battery to the battery slot and carefully slide the battery pack inward with a downward motion, into the battery slot. Removing Catalina Battery Pack Inserting Catalina Battery Pack For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 18: Battery Charging Information

    Battery WARNING ALWAYS CHARGE YOUR BATTERY IN TEMPERATURES BETWEEN 10 °C - 25 °C (50 °F – 77 °F) AND ENSURE THE BATTERY AND CHARGER ARE NOT DAMAGED BEFORE INITIATING CHARGE. NEVER LEAVE A CHARGING BATTERY UNATTENDED. CHARGE ONLY IN A SAFE LOCATION. BATTERY CHARGING INFORMATION Charging the battery normally takes 6.5 hours if is fully Check the charger, cables, and battery for damage...
  • Page 19 AND COULD LEAD TO AN UNDER-PERFORMING OR NON-FUNCTIONAL BATTERY, REQUIRING REPLACEMENT THAT WILL NOT BE COVERED UNDER WARRANTY. FAILURE TO FOLLOW BATTERY SAFETY PROCEDURES MAY RESULT IN THE RISK OF FIRE OR EXPLOSION. For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 20: Operating Instructions

    DO NOT RIDE A BIKE THAT HAS NOT PASSED THE 100% SAFETY VERIFICATION. BEFORE EACH RIDE, CHECK THE BIKE AS DESCRIBED IN THE SECTION “PRE-RIDE SAFETY CHECK”. FOR HELP PLEASE VISIT RISTRETTO HELP CENTER AT WWW.RISTRETTO.US/HELPCENTER Operating Instructions POWERING ON Flip up the kickstand, squeeze the brake lever to engage the brakes and kick your leg over the saddle.

  • Page 21: Braking Procedure

    Ristretto 512 Series Braking Procedure The 512 FE uses a four piston Tektro hydraulic brake system with large rotors. When used properly this system will give the rider a strong, safe and reliable stopping power. The Left lever will activate the front brakes when compressed and the Right lever will activate the rear brakes when compressed.

  • Page 22: Pedal Assist Level Settings

    1. Press the up ( + ) button to increase the pedal assist level. 2. Press the down ( - ) button to decrease the pedal assist level. 3. The 512 FE comes set with 3 pedal assist levels: a. Level 0 = 0%, pedal assist is turned off.

  • Page 23: Ds103 Display

    4. Motor Power: Shows current motor output power. 5. Trip time: Shows the hours and minutes of the riding time. 6. Distance: Show the trip mileage 7. Clock For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 24: Ds103 Display User Guide

    DS103 Display User Guide DS103 Display User Guide 01. DS103 DISPLAY DETAILS Intelligent LCD display, model: DS103 Firmware: Ristretto specific firmware Features Simple and lightweight, separate installation bracket design • High brightness, high contrast 3.5 colored TFT screen • Clock function (clock is on when the display shutdown) •...

  • Page 25: 02. Electrical Specifications

    Operating temperature: -20°C ~ 60°C • Storage temperature: -30°C~80°C • Waterproof level: IP65 • 03. PARAMETERS For convenience you can setup weather temperature, speed unit and screen backlight. For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 26: 04. Functionalities

    DS103 Display User Guide 04. FUNCTIONALITIES Press and hold the POWER button for 3 seconds to turn the display on/ off. Menu The MENU button is used to go into your main settings page and the clear data page. It is also used to enter and select a setting or function.

  • Page 27: Password

    Just re-enter the password if incorrect • Password function can be enabled or disabled in the interface • settings, it can also be changed from here. For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 28: Settings

    DS103 Display User Guide Settings Upon startup, long press the MENU button within 15 seconds to enter the SETTINGS page. Note that once the system is activated for longer than 15 seconds, the motor system will require a restart to enter the settings menu.

  • Page 29: Switch Dashboard

    Upon startup, long press the MENU button within 15 seconds to access the SETTINGS page, then select THEME to change between light and dark themed dashboards. For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 30: Assist Levels Select

    DS103 Display User Guide Assist Levels Select Press the UP/DOWN button to change between assist levels while riding. Note that “OFF” means no motor assistance will be given. THERE ARE 3 SETS OF ASSIST LEVELS; 3, 5 & 9. To change the assist levels set, long press the MENU button upon within 15 seconds upon startup and access ALL GEAR in the main settings page.

  • Page 31: Walk Assist

    RIDE MODE to swap between STREET and RACE mode IT IS THE RIDER’S RESPONSIBILITY TO FOLLOW LOCAL EV LAWS, REGULATIONS, AND MOTOR VEHICLE CODES. For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 32: Pin Layout

    4. Green Wire: RxD (controller -> display) 5. Blue wire: Power cord to the controller FOR AN UP-TO-DATE VERSION AND COMPLETE INFORMATION ON RELATED TOPICS, PLEASE REFER TO OUR DIGITAL 512 OWNERS HANDBOOK ON OUR WEBSITE, OR VISIT OUR HELP CENTER...

  • Page 33: Advanced Display Settings

    Km/H or Mph. confirm, use the Up and Down arrows to To Save your desired unit switch the setting items. • measurement press the M button. For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 34: Backlight Settings

    Advanced Display Settings BACKLIGHT SETTING CLOCK SETTINGS Brightness Time Format There are 5 adjustable backlight Enter the Clock settings, choose • • levels. Level 1 is the darkest “Hour” automatically, use the level, 5 is the brightest level. Up and Down arrows to set the Select the chosen level of the hour, press M to change the •...

  • Page 35: Automatic Shutdown Timing Setting

    FOR AN UP-TO-DATE VERSION AND COMPLETE INFORMATION ON RELATED TOPICS, PLEASE REFER TO OUR DIGITAL 512 OWNERS HANDBOOK ON OUR WEBSITE, OR VISIT OUR HELP CENTER For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 36: Master Controller Operation Guide

    Master Controller Mobile App Master Controller Operation Guide Your Ristretto 512 is equipped with a master controller that simplifies the operation of essential features for a safer and more enjoyable riding experience. CONTROLLER OVERVIEW The master controller features four buttons, each serving a distinct function, each button is equipped with a white indicator light that illuminates when the function is active.

  • Page 37: How To Connect The Mobile App

    INJURY TO YOU OR OTHERS. BE SURE TO PRACTICE REFER TO OUR DIGITAL 512 OWNERS HANDBOOK SAFE RIDING PROCEDURES AND PULL OVER FIRST. ON OUR WEBSITE, OR VISIT OUR HELP CENTER For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 38: Error Codes

    Controller Internal Error 10 Throttle Error Controller Internal Error 5 Speed Sensor Error Controller Internal Error 6 FOR AN UP-TO-DATE VERSION AND COMPLETE INFORMATION ON RELATED TOPICS, PLEASE REFER TO OUR DIGITAL 512 OWNERS HANDBOOK ON OUR WEBSITE, OR VISIT OUR HELP CENTER...

  • Page 39: Troubleshooting

    Replace throttle Loose or damaged throttle Reconnect or replace Loose or damaged motor plug wire Replace Damaged motor For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...
  • Page 40 Help Center Adjust the brakes Brakes rubbing Faulty, damaged, or aged battery Contact Ristretto Support to replace the battery. Disconnect and store damaged battery in a safe location and recycle or dispose of as soon as possible according to local rules.
  • Page 41 FOR AN UP-TO-DATE VERSION AND COMPLETE INFORMATION ON RELATED TOPICS, PLEASE REFER TO OUR DIGITAL 512 OWNERS HANDBOOK ON OUR WEBSITE, OR VISIT OUR HELP CENTER For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 42: Pre-Ride Checklist

    Checklists Pre-Ride Checklist Check Battery Charge Level Check Wheel Tightness q Turn on your bike and ensure it is sufficiently charged q Check that each wheel’s axle nuts are tight and there for your journey. is no wheel wobble. Tighten as needed. Check Throttle Inspect Brakes q Keep eBike in assist level 0, open the throttle &...

  • Page 43: Post-Ride Checklist

    For additional help view the Ristretto assembly video available in the Ristretto Help Center at www.ristretto.us/helpcenter...

  • Page 44: Maintenance Checklists

    Checklists Checklists Warranty Maintenance Checklists WEEKLY CHECKLIST SIX MONTH CHECKLIST q Clean and lubricate drivetrain; chain and chain-rings. q Adjust brakes to ensure proper functionality. q Check crankset. q Ensure the drivetrain is working as normal. q Inspect brake pads. q True wheels. q Inspect steering system.

  • Page 45: Limited Warranty & Other Terms

    Your electric bike warranty and other binding legal terms (e.g., terms of purchase, etc.) are subject to change at any time. To view your terms of purchase, visit ristretto.us/terms-conditions. To view the current warranty, please visit ristretto.us/warranty or scan the QR code below for more details.
  • Page 46 This warranty is non-transferable. HOW TO MAKE A WARRANTY CLAIM The PURCHASER must reach out to Ristretto and provide an electronic invoice (proof of purchase) including the order number, email address, phone number and original FULL NAME used at the time of purchase.
  • Page 47 PURPOSE, TO THE EXTENT ALLOWABLE BY APPLICABLE LAW. ALL LIABILITY FOR INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARE EXPRESSLY DISCLAIMED, TO THE EXTENT ALLOWABLE BY APPLICABLE LAW. The only uses for this product are described in this manual. For additional information visit www.ristretto.us/warranty...
  • Page 48 ristretto.us...

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