1 Introduction The UCW4026MCS and UCW4026MCS are setback tuner boxes (for the use of this manual both units are referred to as boxes) intended for use with the DirecTV Advanced Entertainment Platform (AEP). They will tune both RF signal (QAM) and multicast IPTV streams.
3 COM51 Setup Verify all COM system software is current. Visit https://www.vantiva.com/video-multi-client-solutions-documentation-library for the latest available software, and refer to the COM3000 Integrator’s Manual for instructions to update these components. 3.1 Configuring the QAM The boxes use RF channel 23 to receive configuration data, guide data and to receive software updates when available.
Repeat this process for every COM51 or COM46 in the system. 3.3 GUIDE.XML The UCW4026MCS will require a GUIDE.XML and a CONFIG.XML file from COM51 in order to properly operate in any capacity in either a QAM or IP installation.
Allow a few minutes for the COM51 to download and format the data for this information to be available to the UCW4026MCS. WARNING: If you use a different COM51 to generate a scrolling guide (mode=0) then you must set either the chassis or port to -1 for all channels on the COM51 generating the scrolling guide.
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The SSID must be visible in the Wi-Fi network. If there are multiple SSIDs for use by UCW4026MCS devices at the property, each UCW4026MCS will need to be manually programmed for network connection using the set top user interface. COM51 cannot be used to send Wi-Fi SSID and Password information in the case of multiple SSIDs.
You may refer to the below instructions should a manual update be necessary. NOTE: For QAM deployments, the UCW4026MCS will receive software updates from the COM51 on RF channel 23. Video service on the sub-channels (23-2 & 23-3) will be affected during the software update.
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CONFIG.XML file. Once the COMMAND is sent, the UCW4026MCS is ready to receive the update file. For a QAM system, the unit will go to a black screen with the display “Software System Update”. For an IP system, video will continue to play without interruption.
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progress on the display as the file is being received. Video will continue to be available for an IP deployment. When completed, the box will reboot. All the boxes that received the update will ignore any CONFIG.XML message to update to a new image, yet some devices may not have adequate time or completely received the update file.
5 Admin Settings To access the box Admin Settings, use the remote control to press and hold the Reverse (<<) and GUIDE buttons simultaneously for 4 seconds (Figure 10 - Remote Control) to display the pin entry screen (Figure 11 – Admin Settings Pin Entry): Hold Reverse+GUIDE for 4 seconds to access Admin Settings.
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Using the remote, enter the pin to access Admin Settings. The default pin from the factory is 75309. The Admin Settings menu will then be displayed as shown in Figure 12 – Admin Settings. Figure 12 – Admin Settings Page 13...
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