IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
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IMPORTANT SAFETY INSTRUCTIONS • Do not bend or pinch the power cord excessively or place heavy objects on it. • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. Operation •...
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IMPORTANT SAFETY INSTRUCTIONS • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. •...
IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This symbol alerts you to flammable materials that can ignite and cause a fire if you do not take care. This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Exterior † This feature is only available on some models. Refrigerator Fresh food compartment †...
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PRODUCT OVERVIEW Interior † This feature is only available on some models. Control Panel Sets the refrigerator and freezer temperatures. LED Interior Lighting Lights up the inside of the refrigerator. † Water Filter Purifies water. Replace the water filter every six months. See the Replacing the Water Filter section in this manual for details.
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PRODUCT OVERVIEW † Automatic Icemaker (Freezer) Produces ice automatically. Ice Bin If a large amount of ice is needed, transfer the ice in the in-door ice bin to an ice storage bin in the freezer. Durabase and Durabase Divider Provides storage for large frozen food items. Adjustable Refrigerator Shelf The refrigerator shelves are adjustable to meet individual storage needs.
10 INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking the Refrigerator Choosing the Proper Location Disassembling/Assembling Connecting the Water Line Leveling and Door Alignment WARNING •...
INSTALLATION Unpacking the Refrigerator kPa), you can install a booster pump to compensate for the low pressure. WARNING • Use two or more people to move and install the refrigerator. Failure to do so can result in back Electricity injury or other injury. Use an individual, grounded outlet:115 Volts, 60 •...
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12 INSTALLATION Dimensions and Clearances • Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings. • If an opening is too narrow to fit the refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual.
INSTALLATION Removing/Assembling Assembling Refrigerator Handles Handles If needed, reassemble the mounting These instructions are for models which ship with fasteners on the door with a 1/4 in. Allen the handles assembled. For models shipped with wrench. the handles disassembled, follow the instructions included in the handle package.
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14 INSTALLATION Removing the Left Refrigerator Remove the cover and pull out the tube Door Disconnect all wire harnesses . Unscrew the ground wire The water supply is connected to the upper right part of the rear surface of the refrigerator.
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INSTALLATION Lift the door from the middle hinge pin and remove the door. CAUTION Removing the Right Refrigerator • Place the door, inside facing up, on a nonscratching surface. Door Remove the top hinge cover screw . Lift the hook (not visible), located at the bottom of the front side of the cover , with a flat-head screwdriver.
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16 INSTALLATION Assembling the Freezer Drawer Pull out both rails simultaneously, until they are fully extended. Lift the front of the drawer up, then pull it straight out. Grasp the drawer on each side and hook the Remove the Durabase basket from the rails. drawer supports into the rail tabs located on Remove the screws from the rails at both both sides.
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INSTALLATION Assembling the Right Refrigerator Door CAUTION • Install the right-side door first. Place the cover in its place. Insert and tighten the cover screw NOTE • The number of wire harnesses may vary depending on the model. • Ground wire is only present on some models. Make sure that the plastic sleeve is inserted in the bottom of the door.
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18 INSTALLATION † Type A Connect all the wire harnesses and the ground wire. † Type B NOTE • Disassembling/Assembling the Water Lines NOTE • The number of wire harnesses may vary depending on the model. Collet Tube Insert line Clip •...
INSTALLATION Connecting Refrigerator to Supplies Needed Water Supply • Copper or PEX Tubing, ¼ in. outer diameter, to connect the refrigerator to the water supply. Be sure both ends of the tubing are cut square. To Before Beginning determine how much tubing you need, measure the distance from the water valve on the back of These instructions assume you have an existing the refrigerator to the water supply pipe.
20 INSTALLATION are using PEX, the tubing may already have Insert the end of the copper or PEX tubing the required fittings at either end. Make into the connection as far as possible. While sure the tubing is fully inserted into the holding the tubing, tighten the fitting.
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INSTALLATION The left refrigerator door has an adjustable nut, NOTE located on the bottom hinge, to raise and lower the door for proper alignment. • A flare nut wrench works best, but an open-end wrench will suffice. Do not over-tighten. If the space between the doors is uneven, follow the instructions below to align the left door: Use the wrench (included with the owner's...
22 INSTALLATION Start the Icemaker CAUTION • If the water line is connected, turn the icemakers • The door is heavy. To avoid injury, use two or more people to lift and align the refrigerator - To turn the icemakers on, refer to Control door.
OPERATION OPERATION Before Use Checklist Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping. CAUTION • Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.
24 OPERATION Control Panel Depending on the model, some of the following functions may not be available. The actual control panel may differ from model to model. Control Panel Features Refrigerator Control Panel Refrigerator Indicates the set temperature of the refrigerator compartment in Celsius (℃) or Fahrenheit (℉). The default refrigerator temperature is 37 ℉...
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Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the application. The Wi-Fi indicator shows the status of the refrigerator's network connection. The indicator illuminates when the refrigerator is connected to the Wi-Fi network.
• The dispenser and InstaView are disabled in • If ice or water dispenses unexpectedly, turn off Sabbath mode, on applicable models. the water supply and contact an LG Electronics Customer Information Center. • Never use a glass that is exceptionally narrow or deep.
• If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact an LG Electronics Customer Information Center. Do not use the water or ice until the In-Door Icemaker problem is corrected.
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28 OPERATION NOTE CAUTION • The sound of ice dropping into the ice bin is • The freezer ice bin must be placed correctly. normal. Failure to do so can damage the ice bin and icemaker. • If the ice bin is completely filled with ice, ice production will stop.
OPERATION Preparing for Vacation How to Store Food • Butter or Margarine Set the icemaker power button to OFF and shut off the water supply to the refrigerator. - Keep opened butter in covered dish or closed compartment. When storing an extra supply, NOTE wrap in freezer packaging and freeze.
30 OPERATION Do not use NOTE • Bread wrappers • If the refrigerator is kept in a hot and humid • Non-polyethylene plastic containers place, frequent opening of the door or storing a • Containers without tight lids lot of vegetables in the refrigerator may cause condensation to form.
OPERATION Refrigerator Shelves Glide‘N’Serve The shelves in the refrigerator are adjustable to meet individual storage needs. Using the Pantry Drawer Adjusting the shelves to fit items of different heights will make finding the exact item you want This drawer can be used for large party trays, deli easier.
32 OPERATION The Durabase may differ depending on the model. Door Bins Detaching/Assembling Door Bins WARNING • If the Durabase divider is removed, there is The door bins are removable for easy cleaning and enough open space for children or pets to crawl adjustment.
When Ice Plus is finished, you will receive a push message. Run the LG ThinQ application and sign in with • Smart Diagnosis your existing account or create an LG account to sign in.
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Wi-Fi button for 3 seconds to the party responsible for compliance could void temporarily turn it off. Run the LG ThinQ the user’s authority to operate the equipment. application and follow the instructions in the application to connect the appliance.
If the refrigerator receives a Demand Response LG Electronics will also provide open source code signal, the refrigerator will operate in Delay to you on CD-ROM for a charge covering the cost Appliance Load (DAL) or Temporary Appliance of performing such distribution (such as the cost of Load Reduction (TALR) mode.
Smart Grid mode. LG ThinQ application. When you override the Smart Grid function, the • Launch the LG ThinQ application and select the refrigerator ignores the Demand Response signal Smart Diagnosis feature in the menu. Follow and is no longer controlled by the utility company the instructions provided in the LG ThinQ until the next Demand Response signal is sent.
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SMART FUNCTIONS Press and hold the Freezer button for three seconds while continuing to hold your phone to the speaker. After you hear three beeps, release the Freezer button. Keep the phone in place until the tone transmission has finished. The display will count down the time.
38 MAINTENANCE MAINTENANCE Cleaning Proximity Sensor This feature is only available on some models. WARNING A proximity sensor is installed on the bottom of the refrigerator door. If dust builds up on the • Use non-flammable cleaner. Failure to do so can proximity sensor, it may affect sensor result in fire, explosion, or death.
MAINTENANCE vents. Do not remove the panel covering the Align tabs on the filter cover with hooks condenser coil area. on the refrigerator wall. Rotate the air filter cover clockwise until the Air Filter hooks engage and the cover locks in place. This feature is only available on some models.
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- When the water dispenser output decreases. • To purchase a replacement water filter: - Visit your local dealer or distributor - Search using "water filter" on lg.com - Use replacement cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935** Replace with a new water filter.
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After changing the filter, press and hold the Water Filter button for three seconds to reset the indicator light. CAUTION • LG strongly recommends that you use LG- authorized water filters to prevent water quality issues, water leakage and appliance malfunction.
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42 MAINTENANCE Performance Data Sheet Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601 The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53 and Standard 401.
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NOTE • While the testing was performed under standard laboratory conditions, actual performance may vary. For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center.
44 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions What are the best temperature settings for my refrigerator and freezer? The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures.
TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling Problem Possible Cause & Solution Refrigerator is not The refrigerator control is set to OFF (some models). cooling or has no •...
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46 TROUBLESHOOTING Problem Possible Cause & Solution Interior moisture Weather is humid. buildup. • Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.
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TROUBLESHOOTING Problem Possible Cause & Solution Refrigerator or Unit is installed in a hot location. Freezer section is too • The refrigerator should not be operated in temperatures above 110 °F (43 °C). warm. A large amount of food or hot food was added to either compartment. •...
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48 TROUBLESHOOTING Problem Possible Cause & Solution Icemaker is not Reverse osmosis filtration system is used. making enough ice. • Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues. (Refer to the Connecting the Water Line section.) Tubing connecting refrigerator to house supply valve is kinked.
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TROUBLESHOOTING Problem Possible Cause & Solution Ice has bad taste or The ice storage bin needs to be cleaned. odor. • Empty and wash the bin (discard old cubes). Make sure that the bin is completely dry before reinstalling it. Icemaker is making Icemaker shutoff (arm/ sensor) is obstructed.
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50 TROUBLESHOOTING Problem Possible Cause & Solution Water is not New installation or water line recently connected. dispensing. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
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TROUBLESHOOTING Problem Possible Cause & Solution Water has bad taste Refrigerator was recently installed. or odor. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to remove trapped air and contaminants from the system. Do not dispense the entire 2.5 gallon amount continuously.
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52 TROUBLESHOOTING Problem Possible Cause & Solution The interior of the The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. refrigerator is • Make sure that the refrigerator is not located near a fire source, such as a fireplace, covered with dust or chimney or candle.
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During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
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Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S.
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Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
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Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
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(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).
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JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase.
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(ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
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If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein.
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If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out;”...
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62 LIMITED WARRANTY Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.
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LG Customer Information Center Centro de Información al Cliente LG Centre de Service à la Clientèle de LG For inquiries or comments, Para consultas o comentarios, visite Pour des questions ou des commentaires, visit www.lg.com or call: www.lg.com o llame por teléfono: visitez www.lg.com/ca_fr ou appelez :...
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