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Agave-SH User Manual General Introduction Copyright Statement JIANGSU WEIHENG INTELLIGENT TECHNOLOGY CO., LTD (hereinafter referred to as eCactus, eCactus is the sub-brand of WEIHENG focusing on providing household energy storage solutions) owns the copyright to this manual. All rights reserved. Please properly store the manual and strictly follow all safety and operating instructions provided.
1.1. System Introduction The WH-SPHA series hybrid all-in-one battery energy storage system (BESS) is designed for both indoor and outdoor use. The BESS can store DC power generated by PV arrays in the battery or convert it into AC to power AC loads. This user manual applies to the following products: WH-SPHA3.6H-5.12kWh/WH-SPHA3.6H-10.24kWh,...
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Agave-SH User Manual General Introduction Keep dry! The package/product must be protected from excessive humidity and stored covered. Wait at least 5 minutes after turning off the inverter before touching or using it to prevent electrical shocks or injuries. CE Mark. This mark indicates compound UK product safety certification requirements.
Agave-SH User Manual General Introduction This BESS features active anti-islanding protection, and inverter frequency is shifted away from nominal conditions in the absence of a reference frequency (frequency shift). This BESS is a multimode inverter designed to be used in unconditioned outdoor shaded environments.
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Agave-SH User Manual General Introduction 1× Left Side Panel 1× Right Side Panel Battery Box Side Panel *1 1× Left Side Panel 1× Right Side Panel WH-SPHA-3.6H/4.6H/5.0H/6.0H-10.24kWh 2×Positive DC 4× Upper and 1×OT5-4 terminal Connectors Lower 1× Wi-Fi Module 2× Cables 3×E10-12 Connection 2×Negative DC...
Agave-SH User Manual General Introduction Battery Box Side Panel *2 1× Left Side Panel 1× Right Side Panel 1.4. System Overview Item Description Charge indicator Status indicator Logo Battery box *1 Note: *1 Two battery boxes can be fitted LED INDICATOR: STATUS LED INDICATOR Standby...
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Agave-SH User Manual General Introduction BESS connections:...
Agave-SH User Manual General Introduction Item Description Tool requirements and torque values Grid output & EPS output Phillips head screwdriver 2.5 N·m Wi-Fi port Plug and play connection, no tools required VPP communication port Flat head screwdriver USB port for updates Plug and play connection, no tools required Meter communication port &...
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Agave-SH User Manual General Introduction ◆ Damage caused during transportation (including scratched paint caused by the product rubbing against the packaging during shipping). Any claims for damage during shipping should be made directly with the shipping or insurance company as the container/packaging is unloaded and damage is identified;...
Agave-SH User Manual Installation Installation The product must be installed on a flat surface or platform with a load-bearing capacity of at least 300 kg. The battery box must be attached to a wall or bracket capable of supporting wall anchors and having a minimum load-bearing capacity of 300 kg.
Agave-SH User Manual Installation 2.1.2. Location Restrictions The BESS should not be installed: (1) Within 600 mm of any heat source, such as hot water units, gas heaters, air conditioning units, or any other similar appliances; (2) Within 600 mm of any exit; (3) Within 600 mm of any window or ventilation opening;...
Agave-SH User Manual Installation 2.1.4. Choosing an Installation Location Carefully select an appropriate installation location for the BESS based on the following rules to protect the BESS and facilitate maintenance. Rule 1. The BESS should be installed on a solid surface capable of supporting its size and weight.
Agave-SH User Manual Installation 2.2. Installation Steps Unpacking the battery box and inverter box. Unpacking the battery box Unpacking the inverter box 2.2.1. Battery Box Installation Installation Tools: Screwdriver Multimeter Wire stripper Claw hammer Hammer drill Diagonal pliers Insulating gloves Protective gloves Crimping pliers...
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Agave-SH User Manual Installation 10 kWh BESS: Please note that the inverter and battery box are heavy. Please wear gloves and other protective equipment when moving and installing the inverter and battery box. Step 1: Stick the pads onto the battery box. Stick four of the included pads from the inverter accessory packet to the four corners of the bottom of the battery box.
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Agave-SH User Manual Installation Step 4: Installing wall anchors Hammer the wall anchors included in the inverter accessory packet into the pre- drilled holes so that they sit flush with the wall. Step 5: Installing the battery box and back panel Rotate the back panel in place and screw the anchor bolts into the back panel using self-tapping screws (note that the battery box is attached to the back panel).
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Agave-SH User Manual Installation Step 6: Back panel pre-tightening Remove the back installation panel from the inverter accessory packet and use two of the included M4*10 screws to attach the back panel to the top of the battery box, as shown in the figure below. Step 7: Installing the second battery box Place the second battery box flush on the top of the first battery box, taking care not to hit the back panel.
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Agave-SH User Manual Installation Step 10: Installing the battery box and back panel Rotate the back panel in place and screw the anchor bolts into the back panel using self-tapping screws (note that the battery box is attached to the back panel).
Agave-SH User Manual Installation Fine-tuning the battery box: Item Name Torque Note Wall anchors 4 N·m Tune up and down Tuning screws 3 N·m Tune left and right Installation screws 3 N·m Tune front and back Step 11: Attach the upper and lower connection panels. (Torque 2.5 N.m) Upper and lower connection panels 2.2.2.
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Agave-SH User Manual Installation Step 2: Install the upper and lower connection panels to the inverter box. Attach the back panel to the inverter using M4*10L stainless steel screws, then attach the upper and lower connection panels to the battery box and inverter, and finally screw the back panel into the inverter.
Agave-SH User Manual Installation Step 3: Installing the Wi-Fi dongle Insert the Wi-Fi dongle included in the accessory packet into the base and tighten the plastic nut. Torque: 2.5 N.m 2.3. Cable Connections 2.3.1. General Make sure all BESS switches and breakers are in the OFF position. BATTERY BREAKER PV SWITCH BATTERY BREAKER...
Agave-SH User Manual Installation 2.3.2. Connect the Inverter Box and Battery Box Recommended cables and connectors: Cable Type Cable Specification Terminal Model OT5-4 PE Cable 10 AWG (Included in the accessory packet) Positive DC Connector PV+ Cable 10 AWG (RED) (Included in the accessory packet) Negative DC Connector...
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Agave-SH User Manual Installation Step 1: Remove the cable ties. Step 2: First, open the waterproof cover for the corresponding connector and insert the connector according to the cable label.
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Agave-SH User Manual Installation Step 3: Connecting the cables between the two battery boxes Find the two cables from the inverter box and insert them into the appropriate connector based on the cable number. Step 4: Connecting the communication cables Open the communication cover panel and complete the connections based on the printed instructions on the communication cover panel.
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Agave-SH User Manual Installation Note: The cable should be shorter than 30 meters.
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Agave-SH User Manual Installation Pressed cable: 1. Peel off a 7 mm length of the L/N/PE cable end. 2. Place the E10-12 terminal onto the cable and crimp it tightly using pressure line clamps. 3. Insert the terminal into the wiring seat, use a Phillips head screwdriver to tighten the screws (2.5 N.m), and tighten the nut.
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Agave-SH User Manual Installation 4. Attach the waterproof cover and lock it in place. Note: Back-up function notes: Some external factors may cause the backup switching time to exceed 10 ms, and loads reliant on a constant stable energy supply should not be connected. ...
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Agave-SH User Manual Installation Step 7: Connect the PV cables. 1. Crimp the terminal; Legend Description Value Outer Diameter 5.5–8.0 mm Insulated Cable Length 7 mm Conductor Core 10 AWG 2. Insert the terminal into the connector and lock the nut; 3.
Agave-SH User Manual Installation 2.3.3. System Wiring Diagram Please use an appropriate breaker based on the following specifications: Three Phase Meter Single Phase Meter...
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Agave-SH User Manual Installation Choose the correct breaker: Model ① ② ③ ④ WH-SPHA3.6H- 50 A/230 V AC 32 A/230 V AC 5.12kWh/10.24kWh breaker breaker WH-SPHA4.6H- 50 A/230 V AC 32 A/230 V AC According to residential load 5.12kWh/10.24kWh breaker breaker (generally already installed in the WH-SPHA5.0H-...
Agave-SH User Manual Installation Distribution Box Back-up Loads Back-up Solar Array Meter Meter Grid ON-Grid This diagram illustrates an example use case for a grid system without special electrical wiring connection Normal Loads requirements. Note: The backup PE line and earth bar should be properly and effectively grounded.
Agave-SH User Manual Installation External isolator for PV arrays table Manufacturer Model PROJOY Electric Co., Ltd PEDSC100R-EL32R-4 (4MC4) INPV1+ OUTPV2- INPV1- OUTPV2+ OUTPV1+ INPV2- OUTPV1- INPV2+ Grid BESS External isolator 2.4. DRED Connection DRED is used in Australia and New Zealand installations to support multiple demand response modes.
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Agave-SH User Manual Installation ● DRED connector: DRED connector ● DRED Wire connection Open the communication cover panel and complete the connections based on the printed instructions on the communication cover panel. Loosen the waterproof connector's press nut, remove the seal, then insert the conductor into the hole, connect the appropriate cable, re-tighten the press nut, and lock the waterproof cover panel in place.
Agave-SH User Manual System Operation System Operation 3.1. Turning on the BESS Warning: Please double-check the installation before turning on the system. Step 1: Turn the battery switch for every battery module to the ON position. Note: The battery switch isolates the internal battery modules connected in series and should not be used to disconnect batteries under load.
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Agave-SH User Manual System Operation Step 2: Open the battery breaker cover and turn the battery breaker to the ON position. Step 3: Turn on the PV switch. PV SWITCH...
Agave-SH User Manual System Operation Note: The PV SWITCH is not included in models for Australia and New Zealand. Note: The external isolation devices for PV array ports shall include the requirement of an additional external break switching device that conforms to the requirements AS/NZS 4777.1 Step 4: Turn on the grid breaker.
Agave-SH User Manual System Operation 3.3.2. First Aid Procedures Avoid touching any liquid or gas leaking out of battery modules. Immediately do the following upon exposure to leaked battery liquids or gases: Skin contact: Remove any contaminated clothes and rinse the affected area with plenty of water or run it under a shower for at least 15 minutes.
Agave-SH User Manual ECACTUS CONFIGURATION & WI-FI RELOAD ECACTUS CONFIGURATION & WI-FI RELOAD This part demonstrates the eCactus configuration step by step. • 4.1. Preparations The hybrid inverter must be connected to PV power only. 2. A router connected to the Internet is required to connect to the ECOS application center.
Agave-SH User Manual ECACTUS CONFIGURATION & WI-FI RELOAD NOTE Please ensure the correct router password is entered. Make sure that the Wi-Fi dongle's wireless network connection is strong. If everything is set up properly, the Wi-Fi LED on the inverter will change from slowly flashing to quick flashing and then become solid, indicating that eCactus has successfully connected to the Wi-Fi network.
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Agave-SH User Manual ECACTUS CONFIGURATION & WI-FI RELOAD Wi-Fi Wi-Fi Reset Reset Please use your eCactus ECOS app to reset the Wi-Fi configuration. Navigate to Settings and My Devices, access the Wi-Fi Configuration page, and follow the instructions to complete the Wi-Fi process.
Agave-SH User Manual ECACTUS CONFIGURATION & WI-FI RELOAD 4.3. Change Password & Delete Account Change Password You can change your password by navigating to “Settings” >> “Security” >> “Change Password” and entering your Original Password to set a new password. If you forget your password, you can reset your password by tapping “Forgot Password”...
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Agave-SH User Manual ECACTUS CONFIGURATION & WI-FI RELOAD Delete Account You can delete your account and data by navigating to “Settings” >> “Security”>> “Delete Account.” Please read the statement carefully before deleting your account. Notice: You have 7 days to log back in and cancel your deletion request. Once deleted, your account and all associated data will be erased and cannot be recovered.
Agave-SH User Manual ECACTUS CONFIGURATION & WI-FI RELOAD 4.4. Installing the Side Panels Confirm that the left and right side panels are properly installed after verifying that the BESS is working properly:...
Agave-SH User Manual EMS Configurations EMS Configurations Energy management system (EMS) configurations can be set via the eCactus app or online website. Three working modes can be configured: 1. Self-Powered: eCactus will manage residential power to minimize power grid reliance. 2.
Agave-SH User Manual Troubleshooting Troubleshooting Issue Solution Red LED flashing every Meter Communication Fault. Please check 0.5 seconds whether the power supply & communication cables are properly connected in accordance with local standards. Red LED flashing every Battery Communication Fault. Please check 2 second whether the PCS is properly connected to the battery box, and make sure that the battery...
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Agave-SH User Manual Troubleshooting voltage is normal. Code DSP_11 Grid voltage fault. Please check whether the grid voltage is within the normal range. Code DSP_12 Grid current fault. Please check whether the EPS load power is within the normal range. Code DSP_13 Grid frequency fault.
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Agave-SH User Manual Troubleshooting What should l do if I Please visit the ECOS website or use the app, tap forget my ECOS “Forgot Password,” enter your email address for password? verification, and follow the instructions to reset your password. How can I change my Log into ECOS and navigate to "Settings"...
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Agave-SH User Manual Troubleshooting Adding multiple Log in to the ECOS app and tap the “+” on the top devices to ECOS left of the home page. Scan the QR code on the Wi-Fi dongle to add new devices. Or navigate to “Setting"...
Agave-SH User Manual Cleaning And Maintenance Cleaning And Maintenance 7.1. Warranty eCactus warrants that we will repair or replace (at our discretion) any product or components failing due to manufacturing or material faults or defects for a period of 10 years from the initial (first) installation date. eCactus warrants that the Product will still retain sixty percent (60%) of its Usable Energy and the ECOS app will continue functioning normally until the earlier of: (i) ten (10) years from the Warranty Start Date;...
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Agave-SH User Manual Cleaning And Maintenance current. Please refer to the table below for details. Maintenance cycle at different temperatures: Temperature Charging interval (Months) 25°C 35°C 45°C CAUTION: ● Battery servicing should only be performed by or under the supervision of qualified battery technicians who know the necessary precautions to take.
Agave-SH User Manual Annex Annex 8.1. Datasheet All-In-One Spec. Series name: Agave SPHA3.6H- SPHA4.6H- SPHA5.0H- SPHA6.0H- 5.12kWh 5.12kWh 5.12kWh 5.12kWh Model SPHA3.6H- SPHA4.6H- SPHA5.0H- SPHA6.0H- 10.24kWh 10.24kWh 10.24kWh 10.24kWh PV Input Absolute max Voltage [d.c.V] MPPT Voltage Range 100...550 [d.c.V] Max.
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Agave-SH User Manual Annex AC Input/Output Rated output Power [W] 3600 4600 5000 6000 Rated Apparent Power to 3600 4600 5000 6000 Grid [VA] Max. Apparent Power to 3600 4600 5000 6000 Grid [VA] Max. Apparent Power 7200 9200 10000 12000 from Grid [VA] Rated Voltage [a.c.V]...
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Agave-SH User Manual Annex Power Factor -0.8...+0.8 Efficiency PV Max. Efficiency[%] 97.6 PV Europe Efficiency[%] PV Max. MPPT 99.9 Efficiency[%] Battery Charge by PV Max. Efficiency[%] Battery Discharge 96.7 Efficiency[%] Protection Over/Under voltage protection DC isolation protection DC injection monitoring Residual current detection Anti-islanding protection...
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Agave-SH User Manual Annex Human Interface LED/APP BMS Communication RS485/CAN Interface Meter Communication RS485 Interface Noise Emission [dB] < 25 Standby Power < 5 Consumption [W] Safety and Approvals IEC62040.1:2019 AS/NZS 4777.2:2020 IEC 62109-1&-2 Safety IEC62619 UN38.3 IEC60730-1 EN IEC 61000-6-2:2019 EN IEC 61000-6-3:2021 Smax=Srated for AS/NZS 4777.2 Made in China...
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