TABLE OF CONTENTS This manual may contain images or content that may be different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE ............ 5 Safety Messages....................5 WARNING ....................5 Technical Safety....................5 Maximum Capacity ....................6 Installation ......................6...
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Settings........................32 SMART FUNCTIONS LG ThinQ Application ................34 LG ThinQ Application Features.................34 Installing LG ThinQ Application and Connecting an LG Appliance ....34 Using the Appliance Remotely .................35 RF Radiation Exposure Statement..............36 Open Source Software Notice Information ............36 Smart Diagnosis ..................36 Using LG ThinQ to Diagnose Issues..............36...
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MAINTENANCE Cleaning After Every Wash..............37 What to Clean .....................37 Cleaning the Exterior ..................37 Cleaning the Appliance Periodically ............37 Tub Clean ......................37 Cleaning the Water Inlet Filter .................38 Cleaning the Drain Pump Filter and Performing an Emergency Water Evacuation......................38 Cleaning the Dispenser Drawer ...............40 TROUBLESHOOTING Before Calling for Service ................
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
Maximum Capacity The maximum capacity in some cycles for dry clothes to be washed is: WV5-1275W WV5-1208W / WV5-1208G 7.5 kg 8 kg The recommended maximum capacity for each washing programme may differ. To get good wash results, please refer to Programme Table in OPERATION chapter for further details.
SAFETY INSTRUCTIONS • Do not plug the appliance into multiple outlet sockets, power boards, or an extension power cable. • Do not modify the power plug provided with the appliance. If it does not fit the power outlet, have a proper outlet installed by a qualified electrician.
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Control Panel Power Plug Detergent Dispenser Drawer Transit Bolts Drum Drain Hose Door Cover Cap Drain Plug Drain Pump Filter Levelling Feet...
INSTALLATION Accessories *1 The included accessories vary depending on the model you purchased. Cold and Hot Water Inlet Hoses Anti–slip Sheets Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap...
INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location • This appliance must only be used for domestic household purposes and should not be used in •...
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Ventilation Lifting the Appliance Off the Foam Base • Make sure that air circulation around the...
INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all Checking the Level transit bolts by turning them counterclockwise. When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
• Do not install the washing machine on a plinth, Failure to do so may cause vibration or noise. stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model Check if the appliance is perfectly level using a purchased.
Two rubber seals are supplied with the water supply hose. They are used to prevent water leaks. • Additional anti-slip sheets are available at LG Connection to taps is sufficiently tight. Electronics service centre. • Do not use mechanical devices such as multi grips to tighten the water supply hose.
INSTALLATION cloth. Do not overtighten the supply hose with any guide plate before inserting the tap into the mechanical device. adaptor. • Make sure that the hose should not be kinked or trapped. Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor.
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INSTALLATION • When installing the drain hose to a sink, secure it tightly with string.
OPERATION OPERATION Operation Overview Add cleaning products or detergent and softener. Using the Appliance • Add the proper amount of detergent to the detergent dispenser. If desired, add bleach Before the first wash, select the Cotton wash or fabric softener to the appropriate areas of programme and add a half amount of the the dispenser.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature or spin speed settings for the selected programme. • The current settings are shown in the display. • Press the button for that option to select other settings. Display •...
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OPERATION Description lights up when the control panel is locked except for the Power button. lights up when the appliance is connected to Wi-Fi network at home. lights up when the remote control feature is activated. lights up when the programme starts and the door is locked.
OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels. maximum allowance of mechanical stress.
OPERATION Adding Detergents and NOTE Softeners • Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or Detergent Dosage odour. • Full load: According to manufacturer’s • Detergent should be used according to the recommendation.
OPERATION • Be careful not to get a hand caught in the Open the door and put detergent tablets into drawer while closing. the drum before loading the clothes. • It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle.
AS/NZS 2040.1 for 7.5 kg normally soiled cotton load. • WV5-1208W / WV5-1208G: Programme setting with Cotton Eco, 40 °C, Spin 1200 option for test in accordance or in conformity with AS/NZS 2040.1 for 8 kg normally soiled cotton load.
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OPERATION Allergy Care 60 °C Max. Load: 4 kg Description Helps minimise substances that cause an allergic reaction. • Use for cotton, underwear, pillow covers, bed sheets, baby wear. Baby Care 60 °C Max. Load: 4 kg Description Washes baby clothes with gentle motion and better performance. Delicates 20 °C (Cold to 40 °C) Max.
OPERATION • Select the proper wash temperature and spin speed for the desired programmes. • Actual water temperature may differ from the declared cycle temperature. • Neutral detergent is recommended. Extra Options NOTE • Rinse+, Delay End and Add Item options can be selected for every washing programme in this table. Programme Intensive Pre Wash...
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OPERATION Spin Speed Programme Default Available Mixed Fabric 1000 rpm Easy Care 1200 rpm Quiet Wash 800 rpm Up to 1000 rpm Allergy Care 1200 rpm Baby Care 1000 rpm Up to 1000 rpm Delicates 800 rpm Up to 800 rpm Hand/Wool 800 rpm Up to 800 rpm...
OPERATION Extra Options and Press the Power button. Functions You can use the extra options and functions to Add detergent. customize the programmes. Customizing a Washing Select a washing programme. Programme Each programme has default settings that are Customize the washing programme (Temp., selected automatically.
OPERATION Press the Power button. Select a washing programme. Select a washing programme. Press the Delay End button as necessary. Press the Pre Wash button as necessary. Press the Start/Pause button. NOTE Press the Start/Pause button. • Except for LED of the Delay End button, all LEDs on the control panel will be turned off within 20 Add Item minutes.
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OPERATION Press and hold the Delay End and Add Item buttons at the same time for 3 seconds to activate this function. • A beeper will sound, and will appear on the display. Unlocking the Control Panel Turn on the power. Press and hold the Delay End and Add Item buttons at the same time for 3 seconds to deactivate this function.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone. NOTE LG ThinQ Application Features •...
SMART FUNCTIONS • Smartphone user interface (UI) may vary Run the LG ThinQ application and sign in with depending on the mobile operating system (OS) your existing account or create an LG account and the manufacturer. to sign in. • If the security protocol of the router is set to WEP, you may fail to set up the network.
SMART FUNCTIONS RF Radiation Exposure • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow Statement the instructions provided in the LG ThinQ application. This equipment shall be installed and used at a minimum distance of 20 cm from the human body.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
MAINTENANCE Cleaning the Water Inlet Filter Run this function once a month (or more often if needed) to reduce build-up of detergent and The water inlet filter collects lime or any sediment softener and other residue. that may be in water that is supplied to the •...
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MAINTENANCE Allow the water to cool before cleaning the drain Unscrew the drain pump filter slowly to drain pump filter. Open the door in an emergency or the remaining water and then proceed to perform an emergency water evacuation. remove any debris or objects from the filter. Unplug the appliance.
MAINTENANCE Reassemble the components of the drawer to CAUTION the proper compartments and insert the • Run the drum cleaning programme once a detergent dispenser drawer. month (or more often, as needed) to remove excess detergent and other debris. Cleaning the Dispenser Drawer Detergent and fabric softener can build up in the dispenser drawer.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound The clothes may be out of balance. • Pause the programme and redistribute the clothes after the door unlocks. Vibrating noise Package materials are not removed. • Remove package materials. The clothes may be unevenly distributed in the drum. •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Circuit breaker/fuse is tripped/blown. operate. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the programme where it stopped once power is restored. Control needs to be reset.
TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Drain located higher than 1 m above the floor. drain water. • Make sure that the drain hose is no higher than 1 m above the bottom of the appliance. Detergent is not Too much detergent is used.
• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The wireless network name (SSID) is set incorrectly. and smartphone are • The wireless network name (SSID) should be a combination of English not connected to the letters and numbers. (Do not use special characters). Wi-Fi network.
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