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Related Manuals for NEO KT3 KIOSK
Summary of Contents for NEO KT3 KIOSK
- Page 1 06312 KT3 KIOSK USER SERVICE MANUAL 06312-ML001 REV03 ECN 6535...
- Page 2 Version History Dec. 2021 V 0.1 Release Version ISSUE NUMBER DATE COMMENTS APPROVED NEW RELEASE KT3 KIOSK USER 07-03-2024 6535 MANUAL FOR CUSTOMER REVIEW. ADDITIONAL INFORMATION 15-04-2024 6535 (amend) REGARDING PSU ENCLOSURE ASSY (CHAPTER 10—Step 7). UPDATE 2.1.1 Mechanical FOR KIOSK &...
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Page 3: Table Of Contents
Who Should Use This Manual This guide is intended for those responsible for the installation and use of the Kiosk. It contains information on: • Installation and set-up instructions • Operational requirements • Kiosk Hardware Component Overview Contents Notices ..................4 1. -
Page 4: Notices
Neo Products believes it is appropriate to do so. Changes will be incorporated in new editions of the publication and replaces all previous releases. -
Page 5: Safety Information
To avoid a shock hazard: • If Neo Products supplied a power cord, connect power to this unit only with the Neo Products provided power cord. Do not use the Neo Products provided power cord for any other product. •... -
Page 6: Caution Notices
Properly shielded and grounded cables and connectors must be used in order to meet emission limits. Neo Products is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. -
Page 7: Product Description
Chapter 2 - Product Description Physical Specifications and Operating Environment The Kiosk is designed to be installed in an indoor, temperature controlled environment. 2.1.1 Mechanical Kiosk 300 (D) x 600 (W) x 700 (H) Kiosk Dimensions 340 (D) x 540 (W) x 900 (H) Pedestal 48.0Kgs / 105.0lbs Kiosk (est.) Weight 38.0Kgs / 84lbs Pedestal (est.) - Page 8 PAGE INTENTIONALLY LEFT BLANK Page 8 06312-ML001 REV03 ECN 6535...
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Page 9: Kiosk Exploded View
CAUTION: Servicing of this product or unit is to be Chapter 3 - Kiosk Exploded view performed by trained service personnel only. BNA Door Scanner Lifting Handle Printer Ticket Chute BNA Door Lock LCD Door Lock Switch On/Off Ethernet Page 9 06312-ML001 REV03 ECN 6535... -
Page 10: Location Of Marking
CAUTION: Servicing of this product or unit is to be Chapter 4 - Location of marking performed by trained service personnel only. Compliance Label VIEW FROM REAR Page 10 06312-ML001 REV03 ECN 6535... -
Page 11: Power Connection / Cable Access
CAUTION: Servicing of this product or unit is to be Chapter 5 - Connection performed by trained service personnel only. Power connection / Cable Access The Kiosk is connected to power using and earthed IEC cable provided. Power and Network connection for all variants can be accessed by the following locations: VIEW FROM REAR Kiosk Power on/off = Ethernet... - Page 12 PAGE INTENTIONALLY LEFT BLANK Page 12 06312-ML001 REV03 ECN 6535...
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Page 13: Replacing Lcd Screen
CAUTION: Servicing of this product or unit is to be Chapter 6 - LCD Screen performed by trained service personnel only. Replacing the LCD Screen STEP 1 The Kiosk is to be correctly shut down via the operating system prior to completing this activity. - Page 14 CAUTION: Servicing of this product or unit is to be Chapter 6 - LCD Screen performed by trained service personnel only. Replacing the LCD Screen (continued) STEP 4 At the rear of the LCD, remove all Looms from the ports in area shown. STEP 5 Using a small screwdriver or similar to gently twist &...
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Page 15: Replacing Bna Cash Box
CAUTION: Servicing of this product or unit is to be Chapter 7 - BNA Cash Box performed by trained service personnel only. Replacing the BNA Cash Box STEP 1 On the right-hand side of the Kiosk, the barrel locks open the following Kiosk Doors. -
Page 16: Replacing Printer
CAUTION: Servicing of this product or unit is to be Chapter 8 - Printer performed by trained service personnel only. Replacing the Printer STEP 1 The Kiosk is to be correctly shut down via the operating system prior to completing this activity. - Page 17 CAUTION: Servicing of this product or unit is to be Chapter 8 - Printer performed by trained service personnel only. Replacing the Printer (continued) STEP 5 Remove & retain 3x Screws retaining the Printer Assembly to the Kiosk in locations shown using #2 Phillips Head Screwdriver.
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Page 18: Replacing Fan Plenum
CAUTION: Servicing of this product or unit is to be Chapter 9 - Fan Plenum performed by trained service personnel only. Cleaning the Fan Plenum STEP 1 The Kiosk is to be correctly shut down via the operating system prior to completing this activity. - Page 19 CAUTION: Servicing of this product or unit is to be Chapter 9 - Fan Plenum performed by trained service personnel only. Cleaning the Fan Plenum (continued) STEP 5 Remove & retain 6x Nuts retaining the Fan Plenum to the Kiosk in locations shown using 7mm Socket Head &...
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Page 20: Replacing Psu Enclosure Assy
CAUTION: Servicing of this product or unit is to be Chapter 10 - PSU Enclosure Assy performed by trained service personnel only. Removing the PSU Enclosure Assy STEP 1 The Kiosk is to be correctly shut down via the operating system prior to completing this activity. - Page 21 CAUTION: Servicing of this product or unit is to be Chapter 10 - PSU Enclosure Assy performed by trained service personnel only. Removing the PSU Enclosure Assy (continued) STEP 4 Undo the 2x Captive Screws retaining the BNA Cradle into the Kiosk. STEP 5 Partially pull the BNA Cradle in an outwards direction.
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Page 22: Recommended Packing And Shipping Instructions
CAUTION: Servicing of this product or unit is to be Chapter 11 - Packing & shipping performed by trained service personnel only. Recommended packing and shipping instructions STEP 1 Part numbers for re-ordering: - 1x NEON CASH CARTON NON-Printed (part# 06308-PK001AA). -
Page 23: Troubleshooting
CAUTION: Servicing of this product or unit is to be Chapter 12 - Troubleshooting performed by trained service personnel only. LCD power switch STEP 1 CAUTION—FOR SERVICE TEAM: The LCD power switch should remain in the on “I” position when the Kiosk power is turned on. The LCD Screen power switch is mounted on the vertical divider in the location highlighted (LCD Screen removed for clarity). -
Page 24: Kiosk Internal Power Switch
CAUTION: Servicing of this product or unit is to be Chapter 12 - Troubleshooting performed by trained service personnel only. Kiosk internal power switch STEP 1 CAUTION—FOR SERVICE TEAM: A secondary Kiosk power switch is located on the inside of the Kiosk on the PSU Enclosure Assy in the location highlighted (LCD Screen removed for clarity). -
Page 25: Usb / Hid Cable Locations
CAUTION: Servicing of this product or unit is to be Chapter 12 - Troubleshooting performed by trained service personnel only. USB / HID cable locations STEP 1 The Kiosk is to be correctly shut down via the operating system prior to completing this activity. - Page 26 CAUTION: Servicing of this product or unit is to be Chapter 12 - Troubleshooting performed by trained service personnel only. USB / HID cable locations (continued) STEP 5 Remove & retain 3x Screws retaining the Printer Assembly to the Kiosk in locations shown using #2 Phillips Head Screwdriver.
- Page 27 CAUTION: Servicing of this product or unit is to be Chapter 12 - Troubleshooting performed by trained service personnel only. USB / HID cable locations (continued) STEP 9 To avoid this issue, it is recommend that all USB and HDMI devices are left connected in the default arrangement (as demonstrated by the decals).
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