1. Manuals
  2. Brands
  3. Roost Manuals
  4. Security System
  5. Security360
  6. User manual

Roost Security360 User Manual

Hide thumbs Also See for Security360:
Table of Contents

Advertisement

Quick Links

Download this manual
Roost Security360
User Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Security360 and is the answer not in the manual?

Questions and answers

Related Manuals for Roost Security360

Summary of Contents for Roost Security360

  • Page 1 Roost Security360 User Manual...

  • Page 2: Table Of Contents

    Water Leak/Temperature Sensors ................. 16 Smoke Alarm Listener ....................18 Connecting to Wi-Fi ....................... 20 Testing Your System ...................... 22 Roost 24/7 Professional Monitoring Service ..............24 How to Use Your Security360 System from Roost ............27 Additional Support ......................32...

  • Page 3: What's In Your Roost Security360 Kit

    Home Protection Kit. Everything you need is included to fully secure your home and keep your loved ones safe. The Security360 service is easy to set up in a few simple steps: SmartBase Download the Roost 360 app on your...

  • Page 4: Getting Started

    STARTED Getting Started Welcome to the Roost Security360 Service. We’ve proudly designed an easy to install and simple to use home security system that is built on a reliable and proven commercial grade platform. When required, we will instantly connect you to our seasoned 24/7 professional monitoring service team that is always available to safely manage your family through any emergency situation.
  • Page 5 GETTING STARTED Proceed to connect and install each sensor in your kit. Follow the steps in the User Manual (see pages 4-17) for further details: Connect SmartBase – Connect the power cord to SmartBase and plug it into a wall power outlet. After you hear "I am connected,"...

  • Page 6: Smartbase

    How it Works • The primary function of the SmartBase is to act as the central hub and core of the Security360 Service. It connects to all of your individual sensors and also allows Roost to send alarm signals to the 24/7 professional monitoring station for verification and dispatch in case of an emergency.
  • Page 7 SMARTBASE Connect • Connect the power cord to SmartBase and then plug it into a wall power outlet. Make sure that this is not a switched outlet. You will hear a confirming audio message (“I am connected”) and will receive a notification on your smartphone. Pull the red tab from the battery door. •...

  • Page 8: Keypad

    SmartBase to provide secure coverage for potential intrusion threats to your property. The keypad also integrates with the Roost 360 mobile app to arm or disarm your system. In addition, the keypad provides visual and audio status indicators of the security system and includes a panic alarm activation to immediately dispatch emergency services through the 24/7 professional monitoring service.
  • Page 9 KEYPAD Connect • Make sure that the SmartBase is in pairing mode and is blinking green. If not, press the dark gray button on the bottom of SmartBase and hold until it starts blinking green. • Pull the red tab from the back-battery door of the Keypad to enable pairing mode. The three “Home, Away and off”...
  • Page 10 KEYPAD Customization Name Your Keypad Your keypad should appear in the app with a default name. If you would like to change this name, go to the app and tap on the keypad tile and select “Change Name.” Then select an appropriate location name or create a custom name for your keypad and tap “Save.”...

  • Page 11: Motion Sensor

    SENSOR MOTION Motion Sensor How it Works The primary function of your Motion Sensor is to detect motion when a person crosses the path of the infrared sensor. The Motion Sensor detects movement up to ft away and in an arc to the 45°...
  • Page 12 SENSOR MOTION • If the sensor does not blink green, please insert a paper clip into the hole labeled “Pairing” on the top of the device. Press and hold this button for 2 seconds. You will hear audio confirmation from your SmartBase (“Motion sensor connected”) and receive a notification that your sensor is connected.

  • Page 13: Entry Sensors

    SENSORS ENTRY Entry Sensors (3) How it Works The primary function of your Entry Sensor is to alert you to the opening and closing of doors, windows, or even cabinets throughout your home. It requires the placement of both the larger entry sensor as well as its small companion magnet piece.
  • Page 14 SENSORS ENTRY • If the sensor does not blink green, push the round test button on the front of the sensor for 2 seconds and then release. The sensor will start blinking green indicating that it is ready to connect to the SmartBase.
  • Page 15 SENSORS ENTRY • NOTE - For homes that have large or higher profile frames around windows and doors, it may be easier to position the larger sensor on the moving door/window (vs frame) and the smaller magnet sensor on the frame. Position the magnet sensor on the frame angled towards the larger sensor alignment marks.
  • Page 16 SENSORS ENTRY Name Your Entry Sensors Your entry sensors should appear in the app with default names. To change these names, go to the app and tap on each entry sensor tile and select “Change Name.” Then select an appropriate location name or create a custom name for each entry sensor and tap “Save.”...

  • Page 17: Water Leak/Temperature Sensors

    SENSORS WATER LEAK/TEMP Water Leak/Temperature Sensors (2) How it Works The primary function of the Water Leak and Temperature Sensor is to notify you of a water leak, freezing temperature or high temperature condition. The Sensor is connected to the SmartBase and triggers alert notifications to your mobile phone as well as escalation to the 24/7 professional monitoring center for interactive alert verification.
  • Page 18 SENSORS WATER LEAK/TEMP • Upon connection, you will hear an audio confirmation from your SmartBase (“water leak sensor connected”) and receive a notification on your phone. The water leak sensor will also appear in your app. • Repeat connection process with each Water Leak Sensor. Placement Place your water leak and temperature sensors on the floor near areas of potential water leaks or frozen pipes such as:...

  • Page 19: Smoke Alarm Listener

    LISTENER SMOKE ALARM Smoke Alarm Listener How it Works The primary function of your Smoke Alarm Listener is to alert you to a potential fire in your home. Place the device within 6” of an existing centrally located smoke alarm. The Smoke Alarm Listener is connected to the SmartBase and triggers alert notifications to your mobile phone as well as escalation to the 24/7 monitoring center prior to...
  • Page 20 LISTENER SMOKE ALARM Placement • Using the included wipe, clean a small area on the ceiling within approximately 6” of an existing smoke alarm. • Mount the device using the included screws/hardware OR peel off the double sided tape found on the back of the device.

  • Page 21: Connecting To Wi-Fi

    CONNECTING Connecting to Wi-Fi Your Roost Security360 system is designed with cellular and Wi-Fi. The cellular will connect automatically during initial set up. However, by adding Wi-Fi connectivity, your system features will be significantly enhanced, and you will have a more robust wireless backup capability. We highly recommend connecting your Security360 to Wi-Fi as an essential part of the setup process.
  • Page 22 TO WIFI CONNECTING...

  • Page 23: Testing Your System

    YOUR SYSTEM TESTING Testing Your System After you have completed the setup of your Security360 system, we recommend testing the system to make sure that all sensors are working properly and connected to SmartBase. • Motion sensor – Verify sensor blinks red when you walk in front after a period of no motion.
  • Page 24 YOUR SYSTEM TESTING Congratulations! You have now connected all of your sensors. Now it’s time to confirm your information for the 24/7 Professional Monitoring Service.

  • Page 25: Roost 24/7 Professional Monitoring Service

    MONITORING Roost 24/7 Professional Monitoring Service As a core part of the Roost Security360 service, all systems automatically include a 24/7 professional monitoring service to provide assistance with protecting your home. This includes police and fire dispatch service in case of emergency situations. For emergency home alarms (water leak, freeze, high temperature, smoke alarm and power outage), the monitoring service will escalate from text message to calling your mobile phone to ensure receipt and verification of these alarm situations.
  • Page 26 Click on the person icon in the upper right-hand side of your app’s home screen and follow the app screen instructions to confirm information for monitoring: • Confirm the address that we are monitoring with Security360 • Add at least one other emergency contact monitor to receive emergency alerts and to verify emergency situations when contacted.
  • Page 27 48 Hour Practice Mode Once you set up your Security360 system, you will begin a 48-hour practice period. During this time, if your alarm is activated, you will NOT be escalated to the Live Operators and will NOT be able to dispatch emergency Fire/Police responders.

  • Page 28: How To Use Your Security360 System From Roost

    TO USE How to Use Your Security360 System Security Modes • Disarmed - Off: Indicates your system is “off” and your system is not armed. Typically, you will be in the disarmed state when you are home during the day.
  • Page 29 - To Disarm - Home: Enter your 4-digit PIN code and press the “OFF”. The system will be immediately disarmed. Arming and Disarming with Your Roost 360 App • To arm: Press the “Arm - Home” or “Arm - Away” button on your home screen in the app.
  • Page 30 TO USE Door By-Pass (Snooze) If your home is armed in “Home” mode, the round button on the door entry sensor can be pushed to pause the alarm for 20 seconds. This will allow you to open the door and close it before the alarm sounds, without having to disarm your security system (for example, taking your dog out in the middle of the night).
  • Page 31 TO USE Alarm Alerts Notifies you if there is movement in your home from your Motion Sensor, or when a Intruder door/window entry sensor is triggered when the home is armed. Alarm SmartBase will listen and notify you if your smoke alarm sounds. The SmartBase must Smoke be within 20’...
  • Page 32 TO USE Alert Notification and Verification Settings Depending on the type and severity of the alarm alert that is triggered, we deliver different levels of communication and verification requests from text to live operator calls. For intrusion, panic and smoke/fire emergencies we will also dispatch police or fire emergency services. ESCALATION TO 24/7 PRIMARY USER PROFESSIONAL MONITORING...

  • Page 33: Additional Support

    It’s best to call us during our business hours Monday through Friday, 8am to 5pm Eastern Time. Please make sure that you are at your home and have access to your Security360 Kit at the time of your call so that we may better assist you.
  • Page 34 Need help? Email support@getroost.com or call 1 (913) 353-3831 M-F from 8 a.m. – 5 p.m. EST. 06 0 7 2 02 3...

Table of Contents