Do you have a question about the DK09 and is the answer not in the manual?
Questions and answers
Terry Weaver
April 3, 2025
exterior handle will turn tor
torque bolt until it has pressure on it
Summary of Contents for Zowill DK09
Page 1
DK09 Smart Lock Installation Guide / Programming Instructions Thank you for purchasing our products. Please review this manual thoroughly before operating your device. All pictures in this manual are for illustration purpose only. Actual product may vary due to product upgrade.
Installation Overview DDLock Use Guide STEP 1: Prepare the door and check dimensions P 12 HOW TO REGISTER STEP 2: Install the latch and strike Pairing Your Lock STEP 3: Install exterior assembly P 14 Admin Passcode Management & Lock Page Overview STEP 4: Install interior assembly P 15 APP Unlock / Lock &...
Parts List Exterior Assembly x1 Strike x1 Backup Key x2 Latch x1 Mounting Plate x1 Exterior Assembly Interior Assembly x1 Strike Screws x2 Screw (Optional) Latch Screws x2 Battery Cover x1 Interior Assembly Drive-In Collar (Optional) IC Card x2 Mounting Plate Screws x2 Screws x3 Reset Tool x1 If any parts are missing or damaged, please contact Customer Support.
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STEP Prepare the door and check dimensions 2-3/8" or 2-3/4" (60 or 70mm) Measure to Measure to confirm confirm that the that the backset is hole in the door is either 2-3/8" or 2-1/8" 2-1/8" (54mm) 2-3/4" (60 or 70mm) Measure to confirm 1"...
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STEP Install the latch and strike If the backset of your door is Latch backset adjustment 2-3/8"(60mm), no need to adjust the latch. 2-3/8" (60mm) If the backset of your door is 2-3/4"(70mm), please adjust the latch. Backset is the distance from the door edge to the center of the hole in the door.
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Install strike on the door frame. IMPORTANT: Strike Screws (I) Make sure the hole in door frame is drilled a minimum of 1" (25mm) deep. Change Handle Direction (Optional) Notes: The handle direction can be changed for compatible with both right handed and left handed doors. Change the Handle direction of exterior assembly.
STEP Install exterior assembly Exterior Assembly Keep parallel to Screw (F) (Optional) door edge. Mounting plate Screws(K) Route the cable below the latch, and insert the Secure the mounting plate with the supplied screws. torque blade through the slot in the latch. Do not overtighten screws.
STEP Install interior assembly Push the battery cover out in the direction as illustrated. IMPORTANT: Do not load batteries until lock is completely installed. Insert the cable connector to the socket. Push the connector in firmly until it is completely attached.
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STEP Install interior assembly Attach Interior Assembly to Mounting Plate and tighten 3 Screws. Interior Assembly Screws (L) Insert 4 AA Alkaline batteries and put on the battery cover.
USER GUIDE At a Glance Exterior Assembly Interior Assembly Battery Cover Keypad IC card Touch Area Indicator Lights Reset Button Passage Switch Fingerprint Keyhole...
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How to Lock / Unlock UNLOCK the door from inside UNLOCK the door from outside Card or Right Hand Left Hand Backup Key LOCK the door from outside LOCK the door from inside Auto Lock Mode Tap and hold Lock icon in App to lock.
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Definitions • Master Code Enable Passage Mode, the lock will stay Unlocked until it’s locked manually. Required for programming user codes, fingerprints and IC card. The default master code needs to be changed before programming. In Passage Mode, Auto-lock will be disabled. After pairing DDLock App successfully, the master code will be •...
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DDLOCK USE GUIDE HOW TO REGISTER Download “DDLock” App in STEP Google Play or App Store. Scan QR code to download DDLock App STEP STEP Fill out this and then tap “Get Code”. You will be sent a Register verification code to verify your account ! Once you receive it, tap on “Register”...
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Pairing Your Lock STEP STEP STEP Next + Add Lock Tap on the three Tap on Tap on “Next”. horizontal lines. “+ Add Lock”. STEP Tap on the blue plus sign. Notes: You may need to tap on lock keypad.
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Admin Passcode Management After pairing the lock with DDLock, the admin passcode will be changed to a random 7 digit number, you can check the new admin passcode by following the picture guide below. And you can change it to your own administrator password. Lock Page Overview Unlock/Lock Settings Page...
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APP Unlock / Lock To unlock the lock, tap this icon once. To lock the lock, press and hold on this icon. Passcode STEP STEP STEP Generate Passcode Enter a name for this Passcode Passcodes To access the Tap on Enter a name for passcode menu, “Generate...
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IC Card Choose the validity STEP STEP STEP period of the lock. Once the lock says Add Card “Please swipe your Cards card", place the card against 5 on the keypad. Tap on “Cards”. Tap on “Add If you hear a long Card”.
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eKeys Enter recipient’s STEP STEP STEP username. It will be the phone number or Send eKey email address during eKeys registration. eKeys do not require wifi or bluetooth to be eKeys work by sharing app Tap on “Send sent or revoked. access of your lock with eKey”.
Passage Mode & Auto-Lock Settings Basics Wireless Keypad Passage Mode STEP STEP STEP Door Sensor disables auto-lock Remote Unlock Auto Lock during a set Passage Mode schedule. Lock Sound Settings Reset Button Auto-lock will automatically lock Select Passage the lock when it has be opened Mode.
1 2 3 4 5 6 The default Master Code is IMPORTANT: Programming Guide It is required that you change it to a code of your own before programming. New Master Code + Same New Master Code + Master Code + Change Master Code 2 Long beeps+2 Green...
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Programming Guide Unwanted user New User Code + Same New User Code + Change Code + User Code 2 Long beeps+2 Green 3 beeps 3 beeps 3 beeps light flash Master Code + Delete All User Code 2 Long beeps+2 Green 3 beeps light flash Scan 4 Times Fingerprint (Each time...
Factory Default Settings How to Reset? Reset button Press and hold the Reset button on the interior assembly for 5 seconds by using the Reset tool, until you hear a short beep and Green light flashes once. The Reset Button must be turned on in DDLock IMPORTANT: App before resetting.
Troubleshooting Q: Why the lock won’t accept any inputs after I entered a code or fingerprint incorrectly for so many times? A: The lock will shut down for 2 minutes after 5 unsuccessful attempts at entering an invalid code or fingerprint. You can unlock the lock once in the App or wait 2 minutes to continue.
FCC Statement ISED Statement This equipment has been tested and found to comply with the limits for a English: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Class B digital device, pursuant to part 15 of the FCC Rules. These limits Canada’s licence-exempt RSS(s).
Information & Safety Warnings • Protect your User Codes and Master Code. • Care should be taken to ensure a long-lasting finish. When cleaning is required use a soft, damp cloth. Using lacquer thinner, caustic soaps, • Restrict access to your lock’s interior assembly and routinely check your abrasive cleaners or polishes could damage the coating and result in settings to ensure they have not been altered without your knowledge.
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Do you have a question about the DK09 and is the answer not in the manual?
Questions and answers
exterior handle will turn tor torque bolt until it has pressure on it