1. Manuals
  2. Brands
  3. Brightek Manuals
  4. Touch terminals
  5. WH-P15
  6. Manual

Brightek WH-P15 Manual

Pos thermal printer
Hide thumbs

Advertisement

Table of Contents

POS Thermal Printer
Model: WH-P15
Operation Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the WH-P15 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Brightek WH-P15

  • Page 1 POS Thermal Printer Model: WH-P15 Operation Manual...
  • Page 2 Notes: The printer should be installed in a stable place and avoid placing it in a place subject to vibration • and shock. Do not use or store the printer in places with high temperature, high humidity or serious pollution. •...

  • Page 3: Control Panel

    Control Panel: F EED b utton: Press this button to feed paper when the printer is on. 【 】 I ndicator: The indicator lights up when the printer is turned on. 【 P OWER 】 I ndicator: The light is on or flashing when there is error. 【...

  • Page 4: Paper Loading

    Paper Loading: According to the actual model, the thermal receipt printer uses 58mm or 80mm thermal paper rolls and adopts an easy-to-load paper structure to realize simple and fast paper loading. The installation method of thermal paper is as follows: 1.

  • Page 5: Specifications

    Specifications: Items Parameter Printing method Direct thermal line printing Print width 58 mm Resolution 384 Dots/Line Printing speed 120mm/sec (Max). Option: Serial RS232, USB, Ethernet, Bluetooth, WiFi (depends on model) Interface Cash Drawer port (RJ11) Cutter Auto Cutter (partial cut) Printing Commend ESC/POS commands...
  • Page 6 Operating Instructions 1. Self-Test Printout Print correctly Printer is normal (except for interface) Self-test purpose Cannot print correctly Need to repair Self-test content Printer model, type of interface, default parameters of the printer Self-test Operation: When the 【 S TATUS/ERROR 】...
  • Page 7 5. Set the DHCP function of the Ethernet port (close as default) For printer with Ethernet port, the DHCP can be set with corresponding PC tool. The manual setting method is as follows: l ight is ON, 【 S TATUS/ERROR 】...
  • Page 8 ③ Open the browser, enter the IP address on the self-check page in the address bar: 192.168.1.100, and then press the Enter key to enter the IP setting page: ④ Set the required IP address. For example, set the printer IP address to 192.168.1.101, and then click “Save”:...
  • Page 9 ⑤ After setting, the printer will print out the configuration information. Then restart the printer to take effect, and print a self-test page to verify whether the setting is successful. Windows Driver Installation Instructions The driver and WIN setting tool can be downloaded from below official website. You may also contact the technical or sales department of the supplier to obtain the Windows driver.
  • Page 10 ① Select the required Windows Operating System ② Printer Type: select “Brightek 58mm Printer” for paper width of 58mm or “Brightek 80mm Printer” for paper width 80mm, etc. ③ Select Interface Ports: Serial (COM), Parallel (LTP) or USB If Serial (COM) is selected, please also set the Baud, Stop bit, Data bit, Parity and Flow, etc.
  • Page 11 When below figure appears, please click “Install” and wait for the installation to complete: After the driver installation is complete, the printer properties dialog box will pop up automatically, and you can click “Print Test Page” to test the driver printing:...
  • Page 12 Bluetooth Connection Operation Right-click the Bluetooth icon in the lower right corner of the computer, and select “Add Device”: Wait for the computer to search for Bluetooth devices, then select the device and click “Next”: Then select “Enter the device’s pairing code”:...
  • Page 13 Enter the default pairing code (password): 0000 or 1234, and then click “Next”: Successfully added the device to the computer: You can find the added device in “Devices and Printers”, right-click the device to select “Properties”:...
  • Page 14 Then select “Services” and find the serial port generated by Bluetooth (as shown in below figure”). It is COM3 in this example. Right-click the printer driver in “Devices and Printers” and then select “Printer Properties”: On the driver property page, select “Ports”, then select the Serial Port generated before, and then click “Apply”: 10.
  • Page 15 Ethernet Connection Operation In “Devices and Printers”, right-click the corresponding printer driver icon and select “Properties”: On the Property page, select “Ports” and the corresponding port, and then click “Add Port”: Select “Standard TCP/IP Port”, and then click “New Port”:...
  • Page 16 Click “Next”: Enter the printer's IP address (you can get it from the printer self-test page), and then click “Next”: When below figure appears, please click “Next” directly and wait for the operation to complete:...
  • Page 17 The following figure indicates that the addition is successful: In the Properties page, select the printer port just added, and then click "Apply" to save” On the “General” page of the properties, click “Print Test Page” to test printing...
  • Page 18 Unzip the downloaded compressed file, copy the APK file to the Android phone and install it. Install the test program, then find “Brightek Printer” on the phone and click to open it. The front page is shown as follows:...
  • Page 19 Bluetooth connection method: Click “Bluetooth connection” –→ click "Scan" –→ click “Connect” USB connection method: click “USB connection” –→ click the identified USB device Ethernet (WIFI) connection method: click “Ethernet connection” –→ enter the IP address and Port After the connection is successful, click “Print” at the bottom to switch to the print page, where you can test print text, barcodes and pictures.

  • Page 20: Troubleshooting

    Troubleshooting Indicator Light Appearance Possible Causes and Solutions PAPER OUT Out of Paper 0.5 second flash STATUS / ERROR Please install the paper roll immediately 0.5 second flash STATUS / ERROR Please close the paper case cover correctly buzzer warning Flashing frequency PAPER OUT Printer head is overheated or the cutter has error.
  • Page 21 Warranty W arranty Period 【 【 【 【 】 】 】 】 From the date of delivery, the printer mechanism (printer head) of this product is guaranteed for three months, and the remaining parts are guaranteed for one year. 【 【 【 【 W arranty Condition 】...

Table of Contents