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Suresafe SureSafeGO Plus Quick Start Manual

Suresafe SureSafeGO Plus Quick Start Manual

Personal alarm watch

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SureSafeGO Plus Personal Alarm Watch Quick Start Guide
SOS Call Button
(with dimple)
Time &
Battery Status
Get connected in 5 easy steps:
1. Charge your device for a minimum of 3 hours.
2. Put your wristband on your wrist.
3. Make a test call from your wristband by pressing and holding the
button for 2-3 seconds.
4. The watch will announce that it is 'calling for help'. Within a few seconds
you will hear a voice come out of the wristband asking if everything is OK.
5. Simply confirm that you are OK, and that this is just a test call.
Charging your device:
Attach the magnetic charging cable to the four
pins on the rear of the watch.
You can check the battery percentage of your
wristband by pressing the
clock button.
Cancel
Button
Power
On/Off
SOS

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Summary of Contents for Suresafe SureSafeGO Plus

  • Page 1 SureSafeGO Plus Personal Alarm Watch Quick Start Guide Cancel SOS Call Button Button (with dimple) Time & Power Battery Status On/Off Get connected in 5 easy steps: 1. Charge your device for a minimum of 3 hours. 2. Put your wristband on your wrist.
  • Page 2 Cancel SOS Call Button Button (with dimple) Time & Power Battery Status On/Off...
  • Page 3 SureSafe. To make the call: • Press & Hold the button for 2-3 seconds, you will feel a short vibration and hear 'Calling For Help' • Your Wristband will call through to SureSafe’s 24/7 Response Centre. • The Response Centre will answer within a few seconds. You can now talk through the speaker and microphone on the Wristband. • When the Response Centre hangs up, the call will automatically end. Tip: - There is a small dimple on the button to help you locate it by feel.
  • Page 4: Setting Your Home Location

    Setting your Home Location: Your Wristband can detect your precise location by GPS and by Wifi. It is important to set your home location by logging onto your account and following the set 'Home Location' instructions. Your Wristband must be turned on and at your home when doing this. Other important settings in Your Account: Your account allows you to set other important settings such as: • How often your location is updated by your Wristband (default 60 minutes) • If Automatic Fall Detection is enabled and the sensitivity level (please read our Important Information section later in this guide)
  • Page 5 Optional additional set-up – Family & Friends app: Your Personal Alarm Watch comes What you will need to get set up: with an optional Family & Friends app. • A smartphone or a computer with connection to the internet The app provides additional information such as on demand location, location history, battery • The email addresses of family & friends percentage, and other helpful information.
  • Page 6: Important Additional Information

    Important Additional Information Your Wristband is IP67 Waterproof This means it is not affected by short periods of immersion underwater. It is safe to wear your Wristband in the shower or in the bath. Regular Testing You should test your wristband at least once a month to maintain familiarity on how it works, and to confirm that it functions as expected.
  • Page 7: Cleaning & Disposal

    Important – Location Features Of Your Wristband Your Wristband is designed to send your location to our system and your Family & Friends regularly. The settings for how often your Wristband sends these can be adjusted in your Account. The more regularly you send your location, the more battery power will be used. We use roaming three-network mobile services (EE, Vodafone and 02) to get the best mobile signal at all times. If you are in a very bad signal area your Wristband may not be able to update your location. Indoor Location: While you are indoors our Wristband can detect your exact location using Google’s knowledge of Wifi locations. Not all Wifi locations are known to Google and so there may be occasions when your exact indoor location is not known. It is important to set up your ‘home location’ in your Account, so your indoor location at home is always accurately reported.
  • Page 8 Call: 0800 112 3201 www.personalalarms.org | info@personalalarms.org...