alchemy ORB1000 Installation & User Manual

Outdoor burner with remote control

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Installation & User Manual
Models: Alchemy ORB1000
with Remote Control
Outdoor Burner
Version 001. April. 2024

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Summary of Contents for alchemy ORB1000

  • Page 1 Installation & User Manual Models: Alchemy ORB1000 with Remote Control Outdoor Burner Version 001. April. 2024...
  • Page 2 Please read this manual carefully for correct installation, use and maintenance of the appliance and familiarise yourself with the proper use of the product. Operate in accordance with the instructions provided. The company reserves the right to make any product upgrades or improvement without prior notice.
  • Page 3: Table Of Contents

    Contents Supplied Parts..................... 4 Safety Information ..................5 Installation ..................7 Operating the Appliance ................9 Safety Systems ..................13 Maintenance ....................14 Technical Information ................14 Troubleshooting ..................15 Appendices Appendix 1 – Remote Control .............. 18 Appendix 2 – Dimensions and Spare Parts ......... 22 Warranty Registration ................
  • Page 4: Supplied Parts

    1. Supplied Parts 1. Burner 2. Lid Cover 3. Remote Control 4. RC Handset 4 x AAA Batteries • Lithium Battery Pack 6. Battery Charger 7. Fuel Filling Funnel...
  • Page 5: Safety Information

    • Alchemy Ltd is not liable for any damage caused by using the incorrect type of fuel. • Do not refuel while the appliance is still hot. Allow at least 30 minutes before refuelling.
  • Page 6 • Always isolate the power to the appliance before moving, cleaning or servicing. • Always use the cover when the appliance is not in use. • Do not use in the rain. • Do not let the remote control get wet. •...
  • Page 7: Installation

    3. Installation • While installing the appliance according to the instruction manual ensure local and national guidelines are observed. • The elements of construction within a 1m radius of the appliance must be A1 classified non- combustible materials. • Do not design or install the fireplace which involves covering the burner plate. Access to fuel tank is required by removing the burner top plate.
  • Page 8 MINIMUM CHAMBER SIZE: ORB1000 Min. Opening Height: 500mm Min. Opening Width: 1160mm Min. Opening Depth: 320mm APPLIANCE ENCLOSURE SIZE: ORB1000 Min. - Max. Opening Width 1025mm - 1030mm Min. - Max. Opening Depth 255mm - 260mm Min. Height 285mm •...
  • Page 9 METHODS OF INSTALLATION • The construction of the chamber, enclosure and any stud work introduced must be from non-combustible materials. • Use only fasteners and adhesives that are resistant to high temperature. • Any voids within a chimney breast are recommended to be ventilated to prevent heat build-up with continuous use.
  • Page 10: Operating The Appliance

    2. Operating the Appliance IMPORTANT NOTE - BEFORE FIRST USE, CHARGE BATTERY 4 HOURS 2.1 FUELLING THE TANK Carefully pour the bioethanol fuel into the funnel until the level of fuel reaches the top of the tank window...
  • Page 11 2.2 FITTING THE BATTERY The image above shows ON/OFF switch for the battery in position. It is recommended the battery connection is switched off between uses and also when disconnecting the battery. The switch is also used when the PCB needs to be reset. The images below shows the battery needs to be disconnected before being lifted out and removed for charging.
  • Page 12 2.3 OPERATING REMOTE CONTROL AND TURNING ON BURNER IMPORTANT NOTE - DO NOT LET REMOTE CONTROL GET WET Make sure the remote is loaded with batteries. Normally the handset is already paired from the factory however; if it requires to be done again follow Pairing Device instructions (see page 26).
  • Page 13 2.4 OUT OF FUEL NOTIFICATION AND REFUELLING When the tank is empty or does not have sufficient amount of bioethanol, a beep and message will appear on the display screen. In order to light the Bio Fire the top access panel must be replaced in its position covering the fuel tank side.
  • Page 14: Safety Systems

    3. Safety Systems The Alchemy Bioethanol range incorporates several safety systems to ensure a complete peace of mind. 3.1 OVERFLOW DETECTION SENSOR The Bio Fires are equipped with an overflow sensor which is designed to ensure user safety when an accidental damage occurs to the pump or electronics.
  • Page 15: Technical Information

    Turn the appliance OFF and disconnect the battery. Ensure the appliance is fully cold before attempting to start servicing the appliance. No liability can be accepted by Alchemy Ltd for injury caused by burning or scolding by a hot appliance.
  • Page 16: Troubleshooting

    6. Troubleshooting 6.1 There is smoke or a foreign smell coming from the Burner when burning a. There may be waste burning that should not be in the Burner. b. You are using the wrong fuel (it is essential that you ONLY use Bioethanol). c.
  • Page 17 6.5 RC Handset Error Codes The software installed will give an error/ stop coded if the bioethanol fire stopped or did not start from any reason. If the bio-fire stops a code is generated, and can be read on the RC handset. The code number will help to see at which stage in the ignition process or operating the fault has happened.
  • Page 18 6 High level sensor not reached, pump timed out Reason: The fuel has not reached the high level sensor in the burner during operation due to fuel running out, blockage in the fuel lines or faulty pump. Solution: Check for leaks, around fuel tank. Check fuel, refuel if no fuel. If leak found or still doesn’t turn on after refuelling, call engineer/dealer to check fuel lines and pump.
  • Page 19: Appendix 1 - Remote Control

    Appendix 1 - Remote Control (Optional Features) The appliance is in Standby mode when the power is switched on. You must have the power supply ON (—) before using the handset. The remote control works by radio signal which is configured at the factory with a unique signal code.
  • Page 20 1. Remote Control Functions Press both Menu buttons until a menu appears at top of screen. Three screen options will appear. To select options rotate dial until highlighted in RED and press select. • SET CLOCK • DEVICE • ADVANCED 1.1 SET CLOCK I.
  • Page 21 1.2.1 DELETING DEVICE I. Scroll to DEVICE menu and press select. II. This gives details of the appliance and also gives the option to delete the appliance from the remote handset. Press and hold the delete option to remove appliance. III.
  • Page 22 1.3 ADVANCED 1.3.1 SCREEN DIMMER I. Scroll to ADVANCE menu and press select. II. This function dims the screen of the remote. To switch dimmer on or off press SET option to toggle between ON and OFF.
  • Page 23: Appendix 2 - Dimensions And Spare Parts

    Appendix 2 - Dimensions and Spare Parts ORB1000...
  • Page 24 ORB1000 SPARE PARTS ITEM NO. PART NUMBER DESCRIPTION QTY. RB1000-001 FUEL TANK ORB1000-002 BURNER ASSEMBLY RBIO-001 BURNER THERMOCOUPLE RBIO-002 FUEL PUMP COMPLETE RBIO-003 FUEL PUMP TOP ORBIO-004 BATTERY RECHARGE LEAD ORB1000-005 BATTERY HOLDER ORBIO-005 BATTERY RB1000-003 TOP PLATE WITH HOLES...
  • Page 25 NOTES ................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
  • Page 26: Warranty Registration

    7. Warranty Registration To validate and start your warranty please log on to: https://chesneys.co.uk/warranty-registration and complete the online form. In the event of a breakdown or claim you are required to contact the installer/dealer. They will need to investigate the matter and process the claim on your behalf if required.
  • Page 27 Alchemy Fires Ltd 194-196 Battersea Park Road, London, SW11 4ND.

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