en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Improper repairs are dangerous. ▶ Never make any technical modifications to the appliance or its features. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶...
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Preventing material damage ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 29 Installation and connection Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order.
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Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. power cord or Do not install or operate this appli- ▶ the hoses ance anywhere that is liable to ex- between the wall...
en Installation and connection Unscrew and remove all of Put on the 4 cover caps. the screws for the 4 transit bolts using a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transit bolts to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves.
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Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- bow. → "Accessories", Page 29 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply Open the water tap carefully and with the local legal provisions and...
en Installation and connection Use a WAF 17 wrench to tighten 4.6 Aligning the appliance the lock nuts against the housing In order to reduce noise and vibra- until they are hand-tight. tion and to prevent the appliance from moving, align the appliance cor- rectly.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance Manual dosing compartment : Dispenser for fabric softener : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 25 Programme selector → Page 30...
Before using for the first time en Add washing powder containing Before using for the first time 6 Before using for the oxygen bleach to the manual dos- ing compartment. first time Prepare the appliance for use. Before using for the first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor-...
en Display Display 7 Display The display shows the current settings, options or relevant information. Display Example: Display Display Description 0:40 Expected programme duration or programme time re- maining in hours and minutes. "10" / Program end time → "Buttons", Page 23 Recommendation for the maximum load capacity for the selected program in kg.
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Display en Display Description Programme status: Spinning Programme status: Programme end Programme status: Steaming ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ance has been operated. → "Deactivating the childproof lock", Page 32 Easy Iron) The crease-reduction function is activated.
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en Display Display Description The detergent drawer has not been pushed in fully. → " ", Page 45 E:35 / -10 Error code, error display, signal. → "Troubleshooting", Page 43 Example...
Buttons en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Buttons Button Selection More information Start/Reload ¡ Start Start, cancel or pause the pro- gramme. ¡ Cancel ¡ Pause SpeedPerfect ¡ Activate Activate or deactivate a shorter pro- gramme duration.
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en Buttons Button Selection More information Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent directly in the drum for the prewash and into...
Programmes en Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cottons Wash hard-wearing items made of cotton, linen or blended fabrics. Also suitable as a short program when you activate ...
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en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Wool Hand- or machine-washable items that are made from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool.
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Programmes en Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 800 rpm Sportswear Wash sports and leisure items made from synthetic fibres, microfibre or fleece. Use a detergent that is suitable for sports items. Do not use fabric softener. Tip: Use the ...
en Programmes Programme Description Max. load (kg) Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally. The maximum temperature is 30 °C. The maximum spin speed is 800 rpm. / Super Wash items made from cotton, or synthetic or blen- 15'/30' ded fabrics.
Accessories en Accessories 10 Accessories Use original accessories. These have Accessories been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 55. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx.
en Detergents and care products 13.2 Setting a programme Detergents and care products 12 Detergents and care products Turn the programme selector and set the required programme. The manufacturer's instructions for Detergents and care products → "Programmes", Page 25 use and dosage can be found on the If required, adjust the programme packaging.
Basic operation en Requirements 13.5 Adding detergent and ¡ The laundry is placed in the appli- care product ance. → "Loading laundry", Page 30 For programmes in which intelligent ¡ A programme has started. dosing is not possible or desirable, → "Starting the programme", you can add detergent manually. Page 31 Tip: In addition to intelligent dosing, Press...
en Childproof lock – If the water level is high, start Wipe the rubber gasket dry and re- Spin programme or select move any foreign objects. a suitable programme for drain- ing. → "Programmes", Page 25 Remove the laundry. → "Unloading the laundry", Page 32 13.10 Resuming the pro- gramme when the pro-...
Intelligent dosing system en So that the programme currently ¡ Activate the intelligent dosing sys- running is not cancelled, the pro- tem once the programme has gramme selector must be set to ended. the initial programme. → "Buttons", Page 23 goes out in the display. Requirements ¡...
en Intelligent dosing system Pour liquid detergent and fabric 15.2 Filling the dispensers softener into the relevant dis- If you want to use the intelligent dos- pensers. ing system or if the appliance dis- → "Detergent drawer", Page 17 plays a notification during operation of the appliance, fill the dispensers.
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Intelligent dosing system en To adjust the basic dosage for press i-DOS. To adjust the setting, press Fin- ished in. To end the setting process, wait briefly.
en Basic settings Basic settings 16 Basic settings You can configure the basic settings for your appliance to meet your needs. Basic settings 16.1 Overview of the basic settings Basic setting Programme Value Description position End signal 0 (off) Set the volume of the signal at the 1 (quiet) end of the programme.
Programme counter en 16.2 Changing the basic set- Cleaning and servicing 18 Cleaning and servi- tings cing Set the programme selector to po- To keep your appliance working effi- sition 1. Cleaning and servicing ciently for a long time, it is important to clean and maintain it carefully. 18.1 Cleaning the drum CAUTION Risk of injury!
en Cleaning and servicing Remove the pump unit. 18.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components.
Cleaning and servicing en Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. 18.3 Cleaning the drain pump Dry the detergent drawer, cover Clean the drain pump regularly, at...
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en Cleaning and servicing Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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Cleaning and servicing en Insert the pump cap. Cleaning the drain pump Ensure that the parts of the Requirement: The drain pump is ‒ pump cap are correctly as- empty. → Page 39 sembled. Since water may remain in the drain pump, unscrew the pump cap carefully.
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en Cleaning and servicing Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run a suitable programme for draining after you have emptied the drain pump. Open the water tap. Insert the mains plug. Switch on the appliance.
Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or First wait approx. 5 minutes until the drain process ends. To reset the error message, switch the appliance off. Switch the appliance back on. If the error message is displayed again, call cus- tomer service.
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en Troubleshooting Fault Cause and troubleshooting All other error codes. Malfunction Switch the appliance off and then on again. If the message appears again, disconnect the appli- ance from the power supply for at least 30 seconds by pulling out the plug or by switching off the relev- ant circuit breaker in the fuse box.
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Troubleshooting en Fault Cause and troubleshooting The programme does If the display appears again after cleaning the not start. pump unit, or the programme cannot be started, call customer service. → "Customer Service", Page 55 Note: You can deactivate and manually dose the intel- ligent dosing system until the fault is rectified.
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Unapproved extension installed on the water drain ing. hose. Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 14 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
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Troubleshooting en Fault Cause and troubleshooting No water is visible in Water is below the visible area. the drum. Not a fault – no action required. ▶ Do not add any extra water to the appliance while it ▶ is operating. Drum jerks after the This is caused by an internal motor test.
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en Troubleshooting Fault Cause and troubleshooting High spin speed not Unbalance load detection system is using a reduced reached. spin speed to eliminate an unbalance. Redistribute the laundry in the drum. ▶ Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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Troubleshooting en Fault Cause and troubleshooting Slurping, rhythmical The drain pump is active, the detergent solution is suction noise. pumped out. Not a fault – normal operating noise. ▶ Creasing. The spin speed is too high. The next time you run a wash cycle, set a lower ▶...
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the damp washing. that deposit on the laundry. Start the Rinse programme. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 30 Drain the dispenser.
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Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning. Refill the dispenser. → "Filling the dispensers", Page 34 Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 30 Drain the dispenser. → "Cleaning the detergent drawer", Page 38 Clean the dispenser.
en Transportation, storage and disposal 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 39 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
Customer Service en 20.4 Disposing of old appli- Customer Service 21 Customer Service ance Detailed information on the warranty Customer Service Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
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en Consumption values Consumption values 22 Consumption values The indicated consumption values are approximate. Consumption values The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
Consumption values en 22.1 Information for test insti- Items Instruction tute According to AS NZS standard 2040.1-2005 AS NZS 2040.2-2005 AS NZ 6400-2016 Washing pro- Cottons Eco gramme 60 °C, 9.0 kg, 1400 rpm Testing instruc- The dosage of tions detergent: 12.5 g/kg The dosage of anti sudsing Layer 1: tablecoth agent: 2 g/kg...
en Technical data Length of the 160 cm Items Instruction power cord into the drum in layers as shown in the table and pictures below. Make sure that swatches are flat and below the laundry item when loading items into the drum. Technical data 23 ...
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