pawsync PPF-R361S-WUS User Manual

Smart pet feeder

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Smart Pet Feeder
User Manual
Questions or Concerns?
Please contact us Mon–Fri, 9:00 am–5:00 pm PST/PDT
at 1-888-233-4378 or support@pawsync.com
1

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Summary of Contents for pawsync PPF-R361S-WUS

  • Page 1 Smart Pet Feeder User Manual Questions or Concerns? Please contact us Mon–Fri, 9:00 am–5:00 pm PST/PDT at 1-888-233-4378 or support@pawsync.com...
  • Page 2: Table Of Contents

    Getting to Know Your Battery: Smart Pet Feeder 3 x 1.5V D Dry Controls & Display Battery Getting Started (Not Included) Pawsync App Setup Using the Smart Pet Feeder Food 3.8 qt / 3.6 L Care & Maintenance Capacity* Troubleshooting Warranty Information Recommended 0.2–0.6 in /...
  • Page 3: Important Safeguards

    READ AND SAVE THESE INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of fire, electric shock, or other injury, follow all instructions and safety guidelines. General Safety Only use the feeder as directed in • this manual. To protect against electric shock, do WARNING: When using electric •...
  • Page 4 To disconnect, remove the plug feeder from Pawsync and other • from outlet. third-party apps. Do not unplug by pulling on the •...
  • Page 5 Only replace with specified batteries. Electromagnetic Fields (EMF) The Pawsync Smart Pet Feeder complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this user manual, the appliance is safe to use based on scientific evidence available today.
  • Page 6 Getting to Know Your Smart Pet Feeder Back Front Bottom Food Agitator 304 Stainless Steel Bowl Power Adapter Port Food Level Window Dock (Inside Battery Compartment) Feeder Tank Silica Gel Desiccant Pack Power Adapter Food Distributor Desiccant Compartment Control Panel Distributor Cover Anti-Slip Pads (Underneath Lid)
  • Page 7: Controls & Display

    Control Panel Note: • Make sure the pet feeder is unlocked before using the Feed & Wi-Fi/Zero buttons. • You can use the Pawsync app to control the pet feeder and access additional app-only features. Lock/Feed Indicator Wi-Fi Indicator Feed Button Wi-Fi/Zero Button Controls &...
  • Page 8 Controls & Display (cont.) LED Indicators Lights up white Control panel is unlocked No light Control panel is locked Low food, low battery, food blockage, Stays red excess food in bowl (over 0.53 oz / 150 g), or feeder scale is not connected Lock/Feed Indicator Lights up white &...
  • Page 9: Getting Started

    Getting Started Remove all packaging. Slide the Lid Release Switch to the Figure 1.3 unlocked position and remove the lid. Remove the bowl, feeder scale, power adapter, and desiccant pack from the tank. Remove the outer plastic packaging Optionally, install 3 x 1.5V D dry from the desiccant pack, then place batteries (not included).
  • Page 10: Pawsync App Setup

    Pawsync App Setup Note: Wi-Fi Connection: ® • The Pawsync app is continually being improved and may change over time. To disconnect Wi-Fi, press and hold • If there are any differences, follow the for 10 seconds until the Wi-Fi in-app instructions.
  • Page 11: Using The Smart Pet Feeder

    Pawsync app will Instructions (page 3). send a notification to your phone. • The Pawsync app allows you to control Add more kibble to the tank. the smart pet feeder remotely and Press FEED to manually dispense access additional functions and features.
  • Page 12: Care & Maintenance

    Care & Maintenance For your pet’s health, we recommend Flip the tank over. Turn the distributor that you regularly clean the pet feeder. cover counterclockwise to remove it. [Figure 4.2] Disassembling & Cleaning the Pet Feeder WARNING: The feeder scale and base contain electrical components and sensors.
  • Page 13 If there is a power outage, the • feeder will switch to Battery Mode Note: Make sure the food agitator and Pawsync will send a notification is aligned with the studs on the to your phone. food distributor. [Figure 4.4] In Battery Mode, Wi-Fi, remote •...
  • Page 14: Troubleshooting

    Troubleshooting Problem Possible Solution Pet feeder will not Make sure the pet feeder is plugged into a • turn on or respond working outlet. to button controls Make sure the pet feeder is unlocked (see Controls & • Display, page 7). Make sure the power adapter is plugged in correctly (see •...
  • Page 15 The tank is empty, Clean the low food sensors with a dry cloth. • but the Pawsync Make sure the pet feeder is connected to the Pawsync app • app did not send (see Pawsync App Troubleshooting, 16). a low food notification.
  • Page 16 Test the password by connecting a • into a working outlet, then refresh different electronic device to the router. the Pawsync menu by swiping down If you’re manually typing in the SSID on the screen. • and password, double check that both are entered correctly.
  • Page 17 The firmware setting is not accessible by the end user. FCC SDOC Supplier’s Declaration of Conformity Arovast Corporation hereby declares that this equipment is in compliance with FCC requirements. The declaration of conformity may be consulted in the support section of our website, accessible from pawsync.com...
  • Page 18: Warranty Information

    Pawsync product recalls. Registration is not required store, (ii) repair any defects in material or to claim your limited warranty.
  • Page 19 NOT dispose of your product before your product from an unauthorized seller, contacting us. please contact our Customer Support Team via support@pawsync.com. Contact our Customer Support Team via support@pawsync.com. What’s Not Covered? Once our Customer Support Team has •...
  • Page 20 Disclaimer of Limited Warranties LIABLE FOR COSTS ASSOCIATED WITH THE REPLACEMENT OR REPAIR OF PRODUCTS TO THE FULLEST EXTENT PROVIDED BY PURCHASED FROM IT, INCLUDING, BUT APPLICABLE LAW, EXCEPT AS WARRANTED NOT LIMITED TO, LABOR, INSTALLATION, IN THIS LIMITED PRODUCT WARRANTY OR OTHER COSTS INCURRED BY POLICY, AROVAST CORPORATION PROVIDES THE USER AND, IN PARTICULAR, ANY...
  • Page 21: Customer Support

    Customer Support Team. Arovast Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806, USA Email: support@pawsync.com Toll-Free: 1-888-233-4378 Support Hours Mon–Fri, 9:00 am–5:00 pm PST/PDT *Please have your order ID and order invoice PDF or screenshot(s) ready before contacting Customer Support.
  • Page 22 Notes...
  • Page 23 Notes...
  • Page 24 A0_24D03_us...

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