Razor Power Core E100 - Electric Scooter Manual

NOTE: The unit must be traveling at least 3 mph (5 km/h) before motor will engage. Kick start to at least 3 mph (5 km/h) while applying throttle to engage motor.

SAFETY WARNINGS

Riding an electric scooter does present potential risks and caution is required. Like any riding product, an electric scooter has inherent hazards associated with its use (for example, falling off or riding it into a hazardous situation). Like any riding product, electric scooter can and is intended to move and it is therefore, of course, possible to lose control or otherwise get into dangerous situations. Both children, and adults responsible for supervising them, must recognize that if such things occur, a rider can be seriously injured or die even when using safety equipment and other precautions. RIDE AT YOUR OWN RISK AND USE COMMON SENSE.

PARENTAL AND ADULT RESPONSIBILITY AND SUPERVISION IS NECESSARY: Because products, like electric scooter, can and do present potential hazards plainly associated with their use, it is well recognized THE NEED FOR EXERCISE OF PARENTAL RESPONSIBILITY IN SELECTING RIDING PRODUCTS APPROPRIATE TO THE AGE OF A CHILD, OR PARENTAL SUPERVISION IN SITUATIONS IN WHICH CHILDREN OF VARIOUS AGES MAY HAVE ACCESS TO THE SAME RIDING PRODUCTS, IS IMPORTANT. Not every product is appropriate for every age or size of child, and different age recommendations are found within this category of product which are intended to reflect the nature of the hazards and the expected mental or physical ability, or both, of a child to cope with the hazards.

The recommended minimum rider age is 8 and older. Any rider unable to fit comfortably on the scooter should not attempt to ride it. A parent's decision to allow his or her child to ride this product should be based on the child's maturity, skill and ability to follow rules.

Keep this product away from small children and remember that it is intended for use only by persons who are, at a minimum, completely comfortable and competent while operating.

Persons with any mental or physical conditions that may make them susceptible to injury, impair their physical dexterity or mental capabilities to recognize, understand, and follow safety instructions and to be able to understand the hazards inherent in the use of any ride-on product, should not use or be permitted to use products inappropriate for their abilities. Persons with heart conditions, head, back or neck ailments (or prior surgeries to these areas of the body), or pregnant women, should be cautioned not to operate such products.

DO NOT EXCEED THE WEIGHT LIMIT OF 176 lb (80 kg). Rider weight does not necessarily mean a person's size is appropriate to fit or maintain control of the electric scooter.

BEFORE YOU BEGIN

Remove contents from box. Remove the separators that protect the components from damage during shipping. Inspect the contents of the box for scratches in the paint, dents or kinked cables that may have occurred during shipping. Because the scooter was 95 percent assembled and packed at the factory, there should not be any problems, even if the box has a few scars or dents.

MAKE SURE POWER IS TURNED "OFF" BEFORE CONDUCTING ANY ASSEMBLY OR MAINTENANCE PROCEDURES.

Estimated Assembly and Set-Up Time
Razor recommends assembly by an adult. Allow up to 10 minutes for assembly, not including initial charge time. Allow up to 12 hours for charge (see charging information section).

ASSEMBLY AND SET -UP

Attaching the Handlebars

Tool Required: 5 mm Allen Wrench

1. Loosen the bolts from the collar clamp.
   
2. With a twisting motion, push and twist to slide the handlebars onto the fork.
   
3. With the front wheel pointed straight ahead and the handlebars square to the front wheel, tighten both bolts on the clamp with a 5 mm Allen wrench. Tighten securely.
   
   

Do not attempt to thread the stem into the front fork thread.

Note: Make sure any cables/wires are out of the way before inserting the stem into the fork.

Failure to properly tighten the collar clamp may allow the handlebars to dislodge while riding and may cause you to lose control and fall. When correctly tightened, the handlebars will not rotate out of alignment with the front wheel under normal circumstances.

Note: The cable and wire assembly from the handlebar must not wrap around the steering tube or handlebar. Sharp bends or twisting of the brake cable can cause the brakes to malfunction.

Inflating the Tire

The front tire is inflated when shipped, but it invariably may lose some pressure between the point of manufacturing and your purchase. Always inflate tire to the correct PSI before first time use.

Lower air pressure can result in a shorter ride time. Periodically check front tire. Reinflate when needed.

1. Using a bicycle-style tire pump equipped for a Schrader-type valve, inflate the front tire to the correct PSI indicated on the sidewall of the tire.
   

Do not use the electric scooter for the first time until you have inflated the tires to the correct PSI. Failure to do so may damage your electric scooter and void your warranty.

Do not over inflate, as this could damage the tire or wheel.

Note: The pressure air supplies found at gasoline stations are designed to inflate high-volume automobile tires. If you decide to use such an air supply to inflate your electric scooter tires, first make sure the pressure gauge is working, then use very short bursts to inflate to the correct PSI. If you inadvertently over-inflate the tire, release the excess pressure immediately.

CHARGING THE BATTERY CHARGING THE BATTERY Your electric scooter may not have a fully charged battery; therefore you must charge the battery prior to use.

• Initial charge time: 12 hours.
• Recharge time: up to 12 hours, even if the light turns green. Recommended maximum charging time is 24 hours.
• Always charge the battery immediately after riding.
• Fully charge battery before storing for extended periods of time.
• Unplug charger from the wall outlet when not in use.
• Failure to recharge battery periodically may result in a battery that will not accept a charge.

• Make sure the power is turned OFF when product is not in use. If the ON/OFF switch is left on for an extended period of time, the battery may reach a stage at which it will no longer hold a charge.
• To ensure long battery life, never store the product in freezing or below freezing temperatures! Freezing will permanently damage the battery.
• Run time: Up to 60 minutes of continuous ride time. Run time may vary depending on riding conditions, rider weight, climate, and/or proper maintenance.
• Constant starting and stopping may shorten ride time.
• Battery life can vary depending on proper maintenance and usage of the product.

Note: Make sure power is turned OFF when product is not in use. If the ON/OFF switch is left on for an extended period of time, the battery may reach a stage at which it will no longer hold a charge.

1. Plug the charger plug into wall outlet. The light on the charger should be green. Note: If green light (LED) does not turn on, try a different outlet.
   
2. Plug the charger into the charger port. Make sure the power is in the OFF position. The light on the charger should turn red during charging. The light will turn green again when charging is complete.
   

Use ONLY with the recommended charger. Batteries are only to be charged under adult supervision. The charger is not a toy. Always disconnect the charger before wiping down and/or cleaning the electric scooter with a damp cloth.

The charger supplied with the electric scooter should be regularly examined for damage to the cord, plug, enclosure and other parts. In the event of such damage, the electric scooter must not be charged until it has been repaired or replaced. Chargers have built-in overcharge protection to prevent battery from being overcharged.

Note: If the charger gets warm during regular use, this is a normal response and is no cause for concern. If your charger does not get warm during use, it does not mean that it is not working properly.
Wall outlet - Green (stand by)
Wall outlet and unit - Red (charging)
Wall outlet and unit - Green (charged)

Note: Continue charging unit even if light turns green prior to 12 hours.

Battery charge can deplete over time. Periodically recharge battery when not in use.

PRE-RIDE CHECKLIST

• Brake
  Check the brake and brake lights for proper function. When you squeeze the brake lever (on handlebar) the brakes should provide positive braking action and tail/brake light should illuminate. When you apply the brakes with the throttle on/engaged, the brake cut-off switch should cut power to the motor.
• Wheels
  Periodically inspect the wheels for excessive wear.
• Tire
  Periodically inspect the front tire for excess wear and replace as needed. Regularly check the tire pressure and inflate as needed.
• Frame, Fork and Handlebars
  Check for cracks or broken connections. Although broken frames are rare, it is possible for an aggressive rider to run into a curb or object and wreck, bend or break a frame. Get in the habit of inspecting your scooter on a regular basis.
• Hardware/Loose Parts
  Before every ride, check all parts, such as nuts, bolts, fasteners, etc., to ensure they are secure and assembled correctly. There should not be any unusual rattles or sounds from loose parts or broken components. If the product is damaged, do not ride. Reference "Safety Warnings".
• Safety Gear
  Always wear proper protective equipment, such as an approved safety helmet (with chin strap securely buckled), elbow pads, and kneepads. A helmet may be legally required by local law or regulation in your area. A long-sleeved shirt and long pants are recommended. Always wear shoes and keep shoelaces tied and out of the way of the wheels and drive system. NEVER RIDE BAREFOOTED OR IN SANDALS.
• Laws and Regulations
  Always check and obey any local laws or regulations.
• Insurance
  Do not assume that your existing insurance policies necessarily provide coverage for electric product use. Check with your insurance company for information regarding insurance.

USAGE

Starting the Scooter

Turn power "ON"; put kickstand up and place both hands on the handlebars.

Place one foot on deck plate and with the other foot, push (kick start) scooter while twisting throttle. Place other foot on deck plate once motor has engaged.

Note: Electric scooter must be moving at least 3 mph (5 km/h) while engaging throttle to engage motor.

Stopping the Scooter

To stop, release the throttle and apply the brake until the product comes to a complete stop.

Note: As an additional safety feature, the scooter is designed to cut power to the motor when the hand brake is applied.

Note: Motor will re-engage, (without having to kick start), if brake is released and throttle is engaged before scooter has slowed down to under 3 mph (5 km/h).

REPAIR AND MAINTENANCE

Turn power "OFF" before beginning repair or maintenance:

• Read the instructions
• Remove charger plug
• Turn the power off

• Secure the product under repair
• Exercise caution around exposed parts

• Contact Razor customer service if unsure about any repair or maintenance

Adjusting the Brakes

Tool Required: 10 mm Wrench

1. To adjust brake cable play, thread the brake lever adjuster in or out 1/4 to 1/2 turn until the desired brake adjustment is attained. Most adjustments are complete at this step. If brake still needs further adjustment, proceed to step 2.
   
2. If brake is too tight or has too much slack, use a 10 mm wrench to loosen the brake cable and adjust accordingly.
   
3. Inspect the brake pads (A) for proper alignment against the wheel or excess wear. To realign brake pads, loosen the fixing nut (B) and adjust the pad to contact the rim. Re-tighten and readjust as needed. Verify proper brake function prior to riding the scooter.
   

Front Tire Replacement

Tools Required: Two (2) 16 mm Wrenches

1. Using two (2) 16 mm wrenches, loosen the axle bolt. Remove wheel and install replacement wheel. (Note the sequence of the hardware)
   

Note: Front wheel hardware sequence
Right Side (Throttle)
8-4 Spacer
8-3 Washer
8-2 Spring Washer
8-1 M10 locknut
Middle
8-5 Front axle bolt
Left Side (Brake)
8-4 Spacer
8-3 Washer
8-2 Spring Washer
8-1 M10 locknut

Rear Wheel/Hub Motor/Battery Replacement

Tools Required: Phillips Screwdriver and Two (2) 13 mm Wrenches (Battery Replacement Steps 1-3)

1. Using a Phillips screwdriver remove the six (6) screws and remove the deck plate. (Note: There are two (2) sizes of screws, A-Small, B-Large)
   
2. Using a Phillips screwdriver remove the battery strap.
   
3. Disconnect the battery wire connector from the control module and carefully remove the battery. Note: If only replacing battery, install new battery and reverse steps 1-3.
   
4. Disconnect the motor wire connector from the control module.
   

Note: Rear wheel/motor hardware sequence

Left Side
14-1 Phillips Screws (3)
14-2 Motor Housing
Right Side
14-3 Spacer
14-4 Nut
Frame
14-5 Flat Washer
14-6 Lock-Washer
14-7 Locknut

Tools Required: Phillips Screwdriver and Two (2) 13 mm Wrenches

5. Using a pointed object carefully depress the tabs on the metal pins inside of the motor wire connector and remove the wires. Carefully pull wires out from battery tray.
6. Using a Phillips screwdriver remove the three (3) screws that attach the motor housing to the frame.
7. Using a 13 mm wrench, loosen the outside locknut (14-6). Use a 13 mm wrench to prevent the inside nut (14-3) from turning. Remove wheel/hub motor.
8. To install the replacement wheel/hub motor, reverse steps 1 through 7.

Noe: When re-inserting the motor wires into the connector, make sure the red wire connects to the yellow wire and the black wire connects to the blue wire.

Note:

Charger

The charger supplied with the electric scooter should be regularly examined for damage to the cord, plug, enclosure and other parts and in the event of such damage, the product must not be charged until it has been repaired or replaced.

Use ONLY with the recommended charger.

Wheels

Wheels and drive system are subject to normal wear and tear. It is the responsibility of the user to periodically inspect wheels for excess wear and replace hub motor components as required.

Replacement Parts

The most frequently requested replacement parts are available for purchase at some Razor retail partners. For the complete selection of replacement parts visit shop.razor.com.

Repair Centers

For a list of authorized Razor repair centers:

• Check online at www.razor.com.
• Additional Customer Service contact information is listed on the back of this manual.

If a battery leak develops, avoid contact with the leaking acid and place the damaged battery in a plastic bag. Refer to the disposal instructions at left. If acid comes into contact with skin or eyes, flush with cool water for at least 15 minutes and contact a physician.

Battery posts, terminals and related accessories contain lead and lead compounds. Wash your hands after handling.

TROUBLESHOOTING GUIDE

*Product(s) should be turned OFF and fully charged prior to doing any Troubleshooting.

NOTE: All troubleshooting steps should be performed by an adult only.

For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area, visit our website at www.razor.com or call toll free +1 866-467-2967 to speak to a live Customer Service Representative.

PARTS

Keep your electric scooter running for years with genuine Razor parts. Visit our website or e-mail us for more information on spare part availability. (Specifications subject to change without notice.)

1. Tube Plug
2. Handlebar Grips (Right/Left)
3. Single Speed Twist Grip Throttle
4. Handlebar Stem
5. Brake Lever Assembly
6. Battery 24V (2 12V)/6A
7. Collar Clamp
8. Headset (Upper/Lower)

9. Frame
10. Front Fork
11. Front Caliper Brake With Brake Pads
12. Front Wheel Complete
13. Kickstand
14. Rear Wheel With Motor Complete
15. Motor Cover
16. Deck Plate

17. Battery Strap
18. Battery Tray
19. On/Off Switch
20. Charge Port
21. Reset Button
22. Control Module

CUSTOMER SERVICE CONTACT INFORMATION

Need Help? Visit our website for product support, a list of authorized service centers in the US and customer service contact information at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is listed below:

AMERICAS
Razor USA LLC P.O. Box 3610 Cerritos, CA 90703 USA +1 866 467 2967 Monday - Friday 8:00 AM - 5:00 PM Pacific Time customersupport@razorusa.com

DISTRIBUTED IN THE UK AND IRELAND BY:
Re:creation Limited 2 Meadows Business Park Station Approach, Blackwater Camberley, Surrey GU17 9AB United Kingdom +44 (0) 118 973 6222 Tel +44 (0) 118 973 6220 Fax sales@recreationltd.co.uk

EUROPE, MIDDLE EAST, AFRICA
Razor USA LLC (Europe) Handelsweg 2 2742 RD Waddinxveen Netherlands +44 (0) 120 267 2702 info@razoreu.com

DISTRIBUTED IN AUSTRALIA BY:
Funtastic Limited 2/307 Ferntree Gully Road, Mount Waverley Vic 3149, Australia +1 800 244 543 info@funtastic.com.au

ASIA
Razor USA LLC (Asia) P.O. Box 3610 Cerritos, CA 90703 USA +81 50 7579 6622 info@razor-asia.com IMPORTED IN JAPAN BY B+ASIA Razor USA LLC Kurokawa 3-1, Asaoku, Kawasaki, Kanagawa 215-0035 JAPAN +81 90 1766 9672 info@razor-asia.com

Documents / Resources

References

• Razor | Scooters and Ride-ons for the whole family

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Razor Power Core E100 - Electric Scooter Manual