Orei HDA-932 User Manual

4k hdmi earc audio extractor

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4K HDMI eARC
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Do you have a question about the HDA-932 and is the answer not in the manual?

Questions and answers

Qaseem Raza
February 7, 2025

I’m trying to convert my TV ARC hdmi port into eARC port it went well but when I add my soundbar into it the sound isn’t coming from it

1 comments:
Mr. Anderson
February 10, 2025

To troubleshoot sound issues with the Orei HDA-932 when connecting a soundbar to a TV's ARC HDMI port, follow these steps:

1. Ensure Proper Connections – Verify that all HDMI cables are securely connected to the correct ports on the TV, HDA-932, and soundbar.
2. Check Audio Format Compatibility – Make sure the HDA-932 audio format is supported by your soundbar. If needed, adjust the TV's audio output settings to PCM, Dolby, or Auto.
3. Select the Correct Audio Source – On your soundbar, choose the appropriate input source corresponding to the HDMI connection.
4. Power On Devices in Order – Turn on the TV, then the HDA-932, and finally the soundbar.
5. Verify TV Audio Settings – Go to your TV’s sound settings and set “Digital Audio Out” to PCM if using the 3.5mm analog output.
6. Refer to Your Soundbar’s Setup Guide – Some soundbars may require additional settings adjustments to receive ARC audio properly.

If issues persist, consult the HDA-932 manual or your soundbar’s manual for further troubleshooting.

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Summary of Contents for Orei HDA-932

  • Page 1 ® HDA-932 4K HDMI eARC Follow us on Youtube and Facebook Audio Extractor U S E R M A N U A L www.orei.com...
  • Page 2: Table Of Contents

    Table of Contents Introduction Page 04 Features Page 05 Package Contents Page 05 Specifications Page 06 Operation Controls and Functions Page 08 Audio Interface Table Page 10 Supported Audio Codec Page 10 Application Example Page 11 FAQs & Troubleshooting Page 13 Thank you for purchasing this product Thank you for purchasing this product.
  • Page 3 Call, email or chat with us now. OREI Live Technical Support Hours US team (US/Canada/Mexico): Monday-Friday, 9 a.m. - 6 p.m. Central Time Support Email - info@orei.com |Support Number - 877-290-5530 Chat Live on www.orei.com Send us an instant message now. Our Technical Support Team will respond momentarily.
  • Page 4: Introduction

    Introduction The OREI HDA-932 HDMI Audio Extractor is the perfect device for your home theatre setup. It allows you to connect and extract audio to an eARC Soundbar, even if you have a non-eARC TV. It supports video reso- lutions up to 4K@60Hz with 12-Bit HDR and 18 Gbps bandwidth. With three HDMI outputs –...
  • Page 5: Features

    Supports CEC volume control through the TV remote (Doesn’t support HDMI CEC power on/off for connected devices). 10. Plug and play setup. No drivers required. Package Contents HDA-932 HDMI Audio Extractor DC 5V/1A Power Adapter Audio cable (3.5mm to RL) User Manual...
  • Page 6: Specifications

    Specifications Technical HDMI Compliance HDMI2.0(video) / HDMI 2.1(eARC) HDCP Compliance HDCP 2.3 Video Bandwidth 18 Gbps Video Resolution Up to 4K@60Hz Color Space RGB YUV 4:4:4 YUV 4:2:2 YUV 4:2:0 Color Depth 12 Bit HDMI Audio Formats PCM 2.0, LPCM 5.1 / 7.1, Dolby Digital, Dolby Digital Plus, Dolby TrueHD, Dolby Atmos, DTS 5.1, DTS ES 6.1, DTS HRA, DTS HD Master, DTS:X Connectivity...
  • Page 7 Specifications Physical Properties Height 26.3mm (1.03 inches) Width 175mm (6.89 inches) Depth 86.6mm (3.41 inches) Weight 158g (5.57 Oz) Power Consumption (Max) Power Supply 5V/1A Color Black Housing MABS+ABS Page 07...
  • Page 8: Operation Controls And Functions

    Operation Controls and Functions Front Panel Rear Panel Page 08...
  • Page 9 Operation Controls and Functions Name Function Description Connect a media source device such as a Computer, HDMI input Laptop, etc. Audio signal This led indicator will light up when one of these con- indicator figurations is selected. This LED indicator will turn on when the source of the e-ARC indicator e-ARC signal is the TV and it will stay off when the audio signal is from the media source.
  • Page 10: Audio Interface Table

    Audio Interface Table Supported Audio Formats (Channel) Audio Output Icon 5.1CH 7.1CH HDMI_eARC Uncompressed HDMI_Audio Compressed Optical (S/PDIF) Stereo 3.5MM (Analog) Supported Audio Codecs Supported Audio Codecs 2.0 CH PCM 2.0 5.1 CH PCM 2.0 DTS 5.1 Dolby Digital 5.1 PCM 2.0 DTS 5.1 DTS-HD 7.1...
  • Page 11: Application Example

    Application Example Connecting Your External Media Source to Extract Audio Connect your external source to the “HDMI in” port via an HDMI cable. Connect your HDMI cable’s one end to your TV’s HDMI port and connect the other end to this device’s HDMI TV port. For audio output connect the HDMI cable from this device’s Soundbar port to your ARC/eARC soundbar or from the HDMI-Audio port to your non-ARC/ eARC AVR or Amplifier.
  • Page 12 Application Example Connecting Your ARC/eARC TV to Extract Audio Connect your HDMI cables from the TV’s ARC/eARC port to the output port named: “TV (HDMI ARC/e-ARC)”. For audio output connect the HDMI cable from this device’s Soundbar port to your ARC/eARC soundbar or from the HDMI-Audio port to your non- ARC/eARC AVR or Amplifier.
  • Page 13 FAQs & Troubleshooting • Before you check the FAQ, please make sure your devices meet the following specification. HDMI cable • In order to transmit 4K@60 HDR video and 5.1/7.1 CH audio, please use HDMI 2.0 certified PREMIUM cable. • For eARC soundbar to play Dolby Atmos audio, please use HDMI 2.1 certified UHS cable.
  • Page 14: Faqs & Troubleshooting

    Make sure your audio system is on and select the correct signal source on it. Make sure that all the cables connected properly. Make sure the HDA-932 audio format can be decoded by the sound system. Please refer to your Soundbar’s set up instruction.
  • Page 15 FAQs & Troubleshooting Audio Noisy Audio Q: If you hear unusual noise in your headphone or speaker which is connected to 3.5mm jack. Depending on the type of device, you should choose the correct audio format on TV: PCM, Dolby, or auto. If you want to output audio via Analog 3.5mm interface, please set your TV audio format to PCM.
  • Page 16 When switching between different source signals, a certain amount of time is required for TV or its’ apps, HDA-932 or source devices to process and convert the audio data. It could last 1-2 secs or more. While processing data, HDA-932 will send a blank signal to Soundbar, which results in the beeping sound.
  • Page 17 FAQs & Troubleshooting Audio No Atmos Q: I can get Atmos from external sources but I cannot get Atmos from TV apps. Here’s what you need to make Dolby Atmos work: • A TV which is capable of transmitting eARC signals. • In order to transmit eARC audio, please use HDMI 2.1 certified UHS cable.
  • Page 18 Q: My TV only has HDMI ARC (not eARC), can this device make it to eARC? If your TV only has ARC input, HDA-932 cannot upgrade it to eARC. However, you can extract audio from video with HDA-932 and transmit eARC signals to Atmos-enabled audio systems.
  • Page 19 (source device/TV) then turn on the soundbar as the last step. Once you get Dolby Atmos, we suggest keeping the Sonos soundbar always ON. Turning ON/OFF the TV or HDA-932 unit when done with watching the programs. Page 19...
  • Page 20 Q: Audio cuts in and out, what could it be? If audio cuts in and out on your Soundbar, it might be EDID problems between devices. Firstly try cycling different audio formats on the HDA-932. Try power cycling all the devices (displays, external sources and audio sys- tem).
  • Page 21 FAQs & Troubleshooting Input Sources PS5 & Blu-Ray Disc Q: How to change audio settings on PlayStation 5 console and pass-through Dolby Atmos to eARC soundbar? • PLAY STATION 5: 1. Settings > Sound > Audio Output > HDMI Device Type >>> change to Sound Bar 2.
  • Page 22 FAQs & Troubleshooting Picture No Pictures Q: When there is no picture presented. Please select the correct signal source on TV. or refer to the first page of FAQs. Picture No 4K Q: When resolution could not show in 4K. To watch 4K Atmos video, you’ll need: • A display that supports 4K resolution.
  • Page 23 FAQs & Troubleshooting TV/Projector Restart issues with Roku Q: No sound from soundbar when the projector is in standby mode or turn off after a periods of inactivity and turn back on again. Power cycle all the devices (have the EDID communication process again) to resume the transmission between video and audio.
  • Page 24 ® 4K HDMI eARC Audio Extractor HDA-932 www.orei.com © 2023...

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