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Summary of Contents for Hive Bridge
- Page 1 Hive Brid e Installation guide...
- Page 2 Welcome to Hive Before installing the Hive Bridge, please make sure the customer has a Hive account. If they don’t, it’s quick and simple Just download the Hive app or visit to set one up. to enter in your • Ask them to download the Hive app and follow the details.
- Page 3 About the Hive Bridge The Hive Bridge connects the Sunsynk Solar and Battery system to the Hive ecosystem. The Bridge connects wirelessly to the Hive Hub (sold separately), which allows customers to control all their connected devices from their phone or tablet, anytime and anywhere.
- Page 4 RS485 Tip! To connect the Hive Bridge to the Inverter you will need a suitably shielded Cat-5 (Ethernet) cable. If installing to an inverter with a combined canbus/RS485 port a suitable splitter will be required to...
- Page 5 Thread the Cat-5 (ethernet) cable throu h one of the lands in the bottom of the inverter and plu into the RJ-45 connector labelled RS485. Try and avoid sharp bends in the routing. Connect the other end of the cable to the RJ-45 connector on the Hive Brid e...
- Page 6 Gettin Started Power up the inverter. Power up the Hive Bridge. The LED should show green for 3 seconds and then start double flashing green (flashing red/amber indicates that the Bridge is not connected to the inverter). The double flashing indicates that the Bridge is trying to connect to the Hive Hub.
- Page 7 Connect the Hive Hub to power and ethernet/WiFi then wait for the LEDS to stop flashing. Press the black button on the back of the Hive Hub for 2 seconds to put it into pairing mode (indicated by flashing amber).
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Page 8: Using The Wall Mount
Using the Wall Mount If using the included Hive Wall Mount, make sure appropriate wall fixings are used (The Wall Mount is designed for 3.5mm/size 6 or size 8 screws) and that the location is within suitable distance for the Bridge’s power and data cables. -
Page 9: Button Guide
Factory reset the Factory reset the Factory reset the device device device Triggering a factory reset will clear all the settings on the Hive Bridge. The Hive Bridge will go back into pairing mode and behave as an out of box device. - Page 10 Green Will appear for 3s on power up and Steady also in normal operation. Amber Hive Bridge is not paired to a Hive Steady Hub or connecting to the Sunsynk Inverter. Hive Bridge is paired to a Hive Hub Steady but not to the Sunsynk Inverter.
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Page 11: Troubleshooting
Troubleshooting: If the connection fails and the two devices are some distance apart (or separated by an external wall), plug in a Hive Booster or Hive Smart Plug between them – and then make sure all devices are paired and... - Page 12 Maintenance Disconnect your Hive Bridge before cleaning and keep it away from water and other liquids at all times. The Bridge does not contain any serviceable parts so do not attempt to open it. Can we help? hivehome.com/support ©...
- Page 13 Centrica Hive Limited (tradin as Hive) declares that the radio equipment type MBR1 complies with Directive 2014/53/EU. Full declaration text available at: hivehome.com/compliance Max. radiated power: <10 dBm. Frequency: 2402 - 2480 MHz To avoid environmental and health problems due to...
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