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iglu Charge AC Series User Manual

Electric vehicle charger
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IGLU® Charge AC series User Manual:
Electric Vehicle Charger Guide
Rev. 2
IGLU® Charge AC series User Manual:
Electric Vehicle Charger Guide
1

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  • Page 1 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide...

  • Page 2: Table Of Contents

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 Contents Introduction .............................. 5 1.1. About this Manual ........................... 5 1.2. Safety Precautions ........................... 5 1.3. General safety instructions ......................6 1.4. Liability .............................. 7 1.5. Responsibilities for the owner ....................... 8 1.6.
  • Page 3 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 4.4. Connect the AC Input Cable ......................30 4.5. Earthing ............................32 4.6. LV Switchboard ..........................34 4.7. Wired Connectivity ........................36 Commissioning ............................. 42 5.1. Energizing Electric Vehicle Charger .................... 42 5.2.
  • Page 4 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 7.1. Do a Check on the Case ....................... 95 Troubleshooting ............................ 95 8.1. Troubleshooting Procedure ......................95 8.2. Temporary Error/Status ....................... 96 8.3. Disconnect the Charge Cable and Connect It Again ..............96 8.4.

  • Page 5: Introduction

    The purpose of the "IGLU® Charge AC Series User Manual" is to provide comprehensive guidance and instructions for users on how to effectively operate and maintain the IGLU® Charge AC Series electric vehicle (EV) charger. This manual aims to empower users with the knowledge and information they need to make the most of their charging station, ensuring a seamless and safe experience while charging their electric vehicles.

  • Page 6: General Safety Instructions

    NOTICE is used to address practices not related to physical injury. 1.3. General safety instructions IGLU® Charge AC Series EV charger equipment is not intended to be used for specific environments or conditions, e.g.: 1) located in hazardous areas where flammable gas or vapor and/or combustible materials, fuels or other combustible, or explosive materials are present;...

  • Page 7: Liability

     manufacturer warranty. IGLU® Charge AC Series EV charger is designed to communicate information and data via a network interface. It is the sole responsibility of the user to provide and ensure a secure connection between the Electric Vehicle Charger and the network.

  • Page 8: Responsibilities For The Owner

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 unauthorized access, leakag, and/or theft of data or information. 1.5. Responsibilities for the owner The owner bears full responsibility for his/her safety and/or third parties, and must follow these instructions: Be familiar with the implementation of the local regulations.

  • Page 9: Fire Safety Measures

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 1.6. Fire safety measures Fire safety precautions should, however, be implemented following the manufacturer’s recommendations: Electric Vehicle Charger must be installed outside hazardous areas.  The installation of the car charger can be ONLY performed by a licensed professional and ...

  • Page 10: Safety Instructions For Cleaning And Maintenance

    “QR Code” is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries. 2. Description DANGER Hazards and risks: using the IGLU® Charge AC Series EV charger in ways NOT intended by the manufacturer can result in damage of property, injury, or death. 2.1. Overview The IGLU®...
  • Page 11 7. Remote Scheduling: Users can remotely set a convenient charging time or select periods when electricity rates are lower, optimizing cost and convenience. 8. IGLU® Home App Control: Conveniently control and monitor your charging station through the IGLU® Home app, offering real-time consumption reporting and user-friendly...

  • Page 12: Product Label And Order Options

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 2.2. Product Label and Order Options A – Brand B – Product description C – Serial number D – Model code E – power, ingress and impact protection rating level F –...
  • Page 13 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 X2 = 32 = Charging current, 32 Amps X3 = 0 = Type 2 socket with lock X4 = 00 = no charging cable X5 = 2 = Ethernet router, WAN port...

  • Page 14: Specifications

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 2.3. Specifications 1. AC Input Voltage Range: 1-phase (L1, N, PE), 230 VAC, or 3-phase (L1, L2, L3, N, PE), 400 VAC, 50 Hz. 2. Charging Connection: Type 2 cable, Type 2 socket, compliant with IEC 62196-1 and IEC 62196-2.

  • Page 15: External Appearance

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 2.5. External Appearance The visual representation below illustrates the external appearance of the charging station. A – Daylight readable display B – Brand C – RFID reader D – MID certified meter window E –...
  • Page 16 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 A – Top cover. This cover is not used if installation cable goes from the top; otherwise it is used to hide cable installation cavity. B – Moisture barrier breather vent.

  • Page 17: Charging Socket

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 2.6. Charging Socket Electric Vehicle Charger models with X3 = 0 = Type 2 socket with lock X4 = 00 = no charging cable...

  • Page 18: Charging Cable

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 2.7. Charging Cable Electric Vehicle Charger models with X3 = 1 = Type 2 cable X4 = 05 = 5m cable...

  • Page 19: Dimensions

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 2.8. Dimensions...

  • Page 20: Operation Status

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 2.9. Operation Status Table 1: Description of Operation Status Display message LED Ring color Animation Description Station is available and READY TO CHARGE Constant ready Green Pulsating DECLINED...
  • Page 21 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 FINISHING Charging session finished but EV cable is still Duration 00:00 Constant connected Charged 00 kWh Blue RESERVATION ID Constant Station is reserved 000000 Orange Rotating Temporary error,...

  • Page 22: Rfid Reader

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 Constant Min Selt-testing, after power SELF-TESTING duration 3s All white, single green LED 2.10. RFID reader RFID function is used for authentication and initiation of the charging session. After/prior plugging the charging cable, place the RFID card on the reader on the STUART electric car charger.

  • Page 23: Enhanced Security For Ocpp 1.6

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 Firmware Support for firmware update management and diagnostic log file Management download. Local Auth List Features to manage the local authorization list in Charge Points. Management Reservation Support for reservation of a Charge Point.

  • Page 24: Standard Configuration Key Names And Values

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 Transaction-related messages 500 000 Offline mode can last for a minimum of 24 months (continuous charging session) when using default configuration: MeterValueSampleInterval=900  ClockAlignedDataInterval=0  MeterValuesSampledData=Energy.Active.Import.Register  3.4.
  • Page 25 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 LocalAuthorizeOffline FALSE LocalPreAuthorize FALSE MaxEnergyOnInvalidId MeterValuesAlignedData MeterValuesAlignedDataMaxLength MeterValuesSampledData Energy.Active.Import.Register MeterValuesSampledDataMaxLength MeterValueSampleInterval MinimumStatusDuration NumberOfConnectors ResetRetries StopTransactionOnEVSideDisconnect TRUE StopTransactionOnInvalidId TRUE StopTxnAlignedData StopTxnAlignedDataMaxLength StopTxnSampledData StopTxnSampledDataMaxLength SupportedFeatureProfiles Core,FirmwareManagement,LocalAut hListManagement,Reservation,Remot eTrigger,SmartCharging...
  • Page 26 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 SupportedFeatureProfilesMaxLength TransactionMessageAttempts TransactionMessageRetryInterval UnlockConnectorOnEVSideDisconnect TRUE WebSocketPingInterval LocalAuthListEnabled LocalAuthListMaxLength SendLocalListMaxLength ReserveConnectorZeroSupported TRUE ChargeProfileMaxStackLevel ChargingScheduleAllowedChargingRateUnit Current,Power ChargingScheduleMaxPeriods ConnectorSwitch3to1PhaseSupported FALSE MaxChargingProfilesInstalled AuthorizationKey CertificateSignedMaxChain CertificateStoreMaxLength CpoName SecurityProfile...

  • Page 27: Manufacturer Configuration Key Names And Values

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 3.5. Manufacturer Configuration Key Names and Values Table 5: Manufacturer Configuration Key Names and Default Values (after “Factory Reset”). Key name Default value InstalledAmperageSetting InstalledPhaseRotation 0.Unknown InstalledVentilation FALSE...

  • Page 28: Installation

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 3) InstalledVentilation, Boolean. Use this setting to specify if active ventilation is available in the charging installation. Adjust this setting at the installation time using a web configuration tool. It is mandatory to suspend electric car charging by charger if ventilation is requested but is not available.

  • Page 29: Recommended Installation Positions

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 Do not install the device at potentially explosive atmosphere areas (Ex areas)  4.2. Recommended Installation Positions When considering installation positions, make sure the car can be easily connected with an Electric Vehicle Charger and has enough space for maintenance.

  • Page 30: Connect The Ac Input Cable

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 4.4. Connect the AC Input Cable When installing several chargers, in case of cars with on-board inverter only capable of 1 phase charging (like most plug-in hybrid cars), connect the phases of the first, second and third charger to the house circuit in rotation.
  • Page 31 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 WARNING Phase rotation to be done clockwise as negative phase angle might not work with some cars.

  • Page 32: Earthing

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 4.5. Earthing and Open PEN Fault Behavior DANGER Each outdoor charging station must be connected to the local earth. All earth connections must be connected to one another. See the following diagram. The...
  • Page 33 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 The charger is compliant with EN IEC 61851 standards, and in such a scenario, it always ,disconnects the EV from the grid (L1, L2, L3, and N disconnection are achieved by hardware design).

  • Page 34: Switchboard

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 4.6. LV Switchboard DANGER The installation standard IEC 60364 part 722 defines the safety measures to charge an electric vehicle namely: protection against electric shocks, over currents, and over voltages.
  • Page 35 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2...

  • Page 36: Wired Connectivity

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 4.7. Wired Connectivity CAUTION We recommend using shielded (CAT5 and higher grade) cables for higher reliability! In areas where GSM signal reception is typically robust, various factors can still impact reception or lead to complete failure, such as RF interference.
  • Page 37 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 NOTICE 1) WAN port is used to establish a connection with an external network like the Internet. 2) LAN port is used to connect the other client devices to the local network and to connect them to the Internet through router connection (wireless or wired WAN port).
  • Page 38 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2...
  • Page 39 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2...
  • Page 40 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2...
  • Page 41 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2...

  • Page 42: Commissioning

    It's vital to ensure that all devices receive power simultaneously. If you're powering them one by one, make certain that the IGLU Charge AC Series (Pro) Coordinator is the last device to be powered on. This sequence ensures a smooth and coordinated setup process, enabling effective device configuration.

  • Page 43: Configuration Procedure

    230VAC cables for power supply: one for the IGLU Charge AC Series (Pro) Coordinator and one for the IGLU Charge AC Series (Lite) Assistant. As well as 2 sets of Ethernet cables: one for connecting the Coordinator with the Assistant and the other for connecting the Coordinator to the router.
  • Page 44 Typically, you will find one IGLU Charge AC Series (Pro) Coordinator and all daisy-chained (Lite) Assistant devices listed. 7. Configuration: In this step, you'll configure the IGLU Charge AC Series charger station according to standard OCPP settings and configuration keys. This ensures that the charger...
  • Page 45 3) Select 'OCPP Restart' from the available options. 4) Finally, click 'Restart OCPP service’. 9. WAN Configuration: In this step, you'll configure the WAN settings of your IGLU Charge AC Series charger station, like configuring a standard router. These settings are essential to...

  • Page 46: Web Configuration Tool

    Web Configuration Tool NOTICE There are several options available for connecting to the IGLU Charge AC Series (Pro) Coordinator. One convenient option is to use the embedded hotspot that appears as a network starting with "Charger" followed by the beginning of the serial number. The network password is the full serial number printed on the backside of the product.
  • Page 47 If you're powering them one by one, make certain that the IGLU Charge AC Series (Pro) Coordinator is the last device to be powered on. This sequence ensures a smooth and coordinated setup process, enabling effective device configuration.
  • Page 48 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 Example hot spot “Charger 5A0023000C” for IGLU Charge AC Series (Pro) Coordinator with serial number starting with 5A0023000C:...

  • Page 49: Login

    This practice aligns with standard security protocols and helps safeguard your charging system and network from unauthorized access. To connect to IGLU Charge AC Series (Pro) Coordinator use “charger” as a username and “1234” as default password.
  • Page 50 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 After logging in, a "System Overview" page will appear, displaying the current configuration and connection status.
  • Page 51 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2...
  • Page 52 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2...

  • Page 53: Charger Configuration

    5.6. Charger Configuration "Configuration" expands the menu, offering a detailed look at various settings for the IGLU Charge AC Series (Pro) Coordinator. This section allows fine adjustments and customization to suit specific needs. Explore different options that cover OCPP server setup, individual charge points settings, load management, and network connectivity to optimize your charging station's performance: 1.
  • Page 54 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 controls the allocation of IP addresses within your network, ensuring that devices are assigned unique IP addresses dynamically.

  • Page 55: Override Ocpp Server

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.7. Override OCPP Server CAUTION Device configuration changes take effect after system reboot or OCPP service restart via functions available in the "Maintenance" section of the menu. CAUTION According to OCPP-J, charge points create their connection URLs by combining the configured URL with a unique identifier using the "ChargePointIdentity"...

  • Page 56: Device Settings

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.8. Device Settings To change device settings, follow these steps: 1. Select Devices: To apply changes, either select "Select All" to configure all devices or manually choose individual devices by their unique IDs. At least one device must be selected for configuration.
  • Page 57 ID and click the "Discard" button to remove the new settings. In the "Change Settings" configuration step, ensure your IGLU Charge AC Series charger station aligns with OCPP settings and configuration keys to seamlessly integrate with your network and the OCPP backend system.
  • Page 58 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION It is possible to inadvertently adjust common device configuration keys by selecting either all devices or specific ones for configuration. However, please be aware that all selected devices will subsequently share the same ServerUrl and ChargePointIdentity settings.
  • Page 59 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Ensure you complete the "Write Configuration" step by pressing the "Write" button to save the changes.
  • Page 60 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Devices with an asterisk (*) preceding their device ID indicate only pending configuration updates. Device configuration changes take effect after system reboot or OCPP service restart via functions available in the "Maintenance" section of the menu.

  • Page 61: Integrated Load Management

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.9. Integrated Load Management 1. Static Load Management: Purpose: To protect the electrical installation of a charging station.  Operation: Involves determining the maximum allowable current for charging a ...
  • Page 62 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 Configuration: Achieved through the OCPP (Open Charge Point Protocol) configuration key BalancingMeteredMaximum. This key is set to limit the maximum charging current, thereby preventing overloading of the electrical system.
  • Page 63 Electric Vehicle Charger Guide Rev. 2 Load Balancing. IGLU® Charge AC Series Coordinator works by allowing you to use excess solar to power up your car. Generating solar energy requires solar panels (PV) to be fitted to your home or place of work, but the energy generated through the solar panels is totally free, essentially giving you “free miles”!
  • Page 64 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5. Use External Meter: When enabled, this feature allows you to integrate an external meter into the load management process. The system will consider data from the external meter when making load allocation decisions.
  • Page 65 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 NOTICE It's important to note that Load Balancing is typically managed by a single coordinator device. However, for the sake of ease and maintainability, it's advisable to configure the same settings for all devices.
  • Page 66 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Ensure you complete the "Write Configuration" step by pressing the "Write" button to save the changes.

  • Page 67: Local Authorization List

    Rev. 2 5.10. Local Authorization List The IGLU Charge AC Series (Pro) Coordinator provides the capability to maintain a local authorization list, granting you the means to manage and control access to the charging stations. It offers the flexibility to scan RFID cards using integrated readers or manually create an authorization list.
  • Page 68 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Make sure the Local Authorization List is created or updated, and the correct List Version is assigned. Otherwise, devices might ignore/reject list changes.
  • Page 69 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Devices with an asterisk (*) preceding their device ID indicate only pending configuration updates. Device configuration changes take effect after system reboot or OCPP service restart via functions available in the "Maintenance" section of the menu.

  • Page 70: Gsm Settings

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.11. GSM Settings These settings allow for the configuration of SIM cards, including Access Point Names (APN), usernames, passwords, and PIN codes, along with parameters for periodic network performance checks to determine the most stable network technology: 1.
  • Page 71 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 NOTICE By default, the eSIM card is active, enabling remote firmware updates and maintenance during the manufacturer's liability period. However, after this period or if high data throughput is required, additional network operation fees may apply. Alternatively, you can connect the device using the Ethernet WAN port for your network needs.

  • Page 72: Wan Port Settings

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.12. WAN Port Settings These settings allow you to configure the device's network connection method, whether it's through a dynamic IP assignment (DHCP) or manual configuration with specific IP settings and DNS servers: 1.

  • Page 73: Lan Port Settings

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Changes made to WAN Port Settings configuration will take effect ONLY after a system reboot, which can be performed in the "Maintenance" section of the menu. 5.13. LAN Port Settings...
  • Page 74 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 These settings allow you to configure how external devices, such as e-meters or payment card terminals, connect to the Internet through the device: 1. IP Address: This address is used to identify and communicate with the embedded router inside the device.
  • Page 75 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Changes made to LAN Port Settings configuration will take effect ONLY after a system reboot, which can be performed in the "Maintenance" section of the menu.

  • Page 76: Wireless Access Point Settings

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.14. Wireless Access Point Settings CAUTION It's strongly recommended to use WPA2 or a more secure encryption method if possible. Wireless Access Point Settings provide options for configuring the device's wireless network.
  • Page 77 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Changes made to Wireless Access Point Settings configuration will take effect ONLY after a system reboot, which can be performed in the "Maintenance" section of the menu.

  • Page 78: Wireless Client Settings

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.15. Wireless Client Settings CAUTION It's strongly recommended to use WPA2 or a more secure encryption method if possible. Wireless Client Settings provide options for configuring the device as a wireless client to a network.
  • Page 79 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Changes made to Wireless Client Settings configuration will take effect ONLY after a system reboot, which can be performed in the "Maintenance" section of the menu.

  • Page 80: Dhcp Server Settings

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.16. DHCP Server Settings DHCP Server Settings provide options for configuring the device as a DHCP server. It controls the allocation of IP addresses within your network, ensuring that devices are assigned unique IP addresses dynamically.
  • Page 81 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Changes made to DHCP Server Settings configuration will take effect ONLY after a system reboot, which can be performed in the "Maintenance" section of the menu.

  • Page 82: Maintenance

    5.17. Maintenance The "Maintenance" section expands the menu, offering special commands for enhanced control over the IGLU Charge AC Series (Pro) Coordinator: 1. Change Password: This option allows you to modify the login password for the web configuration tool. Ensure the security of your device by updating passwords regularly.
  • Page 83 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2...

  • Page 84: Change Password

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.18. Change Password The "Change Password" option enables you to modify the login password for the web configuration tool. To enhance the security of your device, consider updating passwords regularly.
  • Page 85 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Password change takes effect immediately!

  • Page 86: Backup Configuration For Later Use

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.19. Backup configuration for later use “Backup Config” option allows you to create a backup of your current device configurations. It's essential to note that backup information is confidential, and it should be handled with utmost care and security.

  • Page 87: Restore Configuration From Backup File

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.20. Restore configuration from backup file “Restore Config” option allows you to restore configurations from a previous backup. To initiate this process, follow these steps: 1. Select Backup to Upload: Click the "Choose File" button to select the backup file you wish to restore.
  • Page 88 IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 CAUTION Changes will take effect after a system reboot.

  • Page 89: Factory Reset Defaults

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.21. Factory Reset Defaults CAUTION Performing a Factory Reset is a critical operation that will reset all system settings to their factory default state. This process includes restarting the system, impacting not only the wireless access point but also LAN/WAN connectivity.

  • Page 90: Ocpp Restart

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.22. OCPP Restart CAUTION Performing an OCPP Restart is a specific operation that applies pending charge point configuration changes without affecting system settings. Unlike a full system reboot, the wireless access point will not be restarted.

  • Page 91: Reboot Device

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.23. Reboot Device CAUTION Performing a Reboot is a comprehensive operation that applies all charge point configuration changes and restarts the entire system, including the wireless access point.

  • Page 92: Ocpp Service Log Files

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 5.24. OCPP Service Log Files Logs / OCPP Service provides current system information: 1. Refresh automatically: Toggle this setting to enable or disable the refreshing information automatically. 2. Service status: Example "Running… Devices online - 1, offline - 0, unusable - 0".

  • Page 93: Charging An Electric Vehicle

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 6. Charging an Electric Vehicle WARNING Default configuration allows Plug and Charge functionality with the nominal charging current per phase 32Amps. Web configuration tool, an App or OCPP backend shall be used to change InstalledAmperageSetting to match installation requirements and/or to prevent upstream circuit-breaker tripping.

  • Page 94: Smartphone Authentication And Charge

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 6.3. Smartphone Authentication and Charge 1. Connect the charging cable: Plug the charging cable into the connector in the electric car and the Electric Vehicle (EV) charger socket.

  • Page 95: Do A Check On The Case

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 7.1. Do a Check on the Case Charge cables, outlets, and connectors. Look for cracks or raptures. Internal wires of the cable SHOULD NOT be visible. 8. Troubleshooting...

  • Page 96: Temporary Error/Status

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 ResetFailure InternalError OtherError PowerMeterFailure Constant Contact your service provider PowerSwitchFailure ReaderFailure 8.2. Temporary Error/Status Temporary conditions such as high ambient temperature, weak GSM/Wi-Fi signal, and disabled offline mode can cause this type of fault, disrupting normal operation.

  • Page 97: Contact Your Service Provider

    IGLU® Charge AC series User Manual: Electric Vehicle Charger Guide Rev. 2 Faults caused by abnormal conditions during the charging session may block operations to prevent further damage. Power cycling your Electric Vehicle (EV) charger allows you to reset these faults and re-establish a connection to your backend OCPP system: 1.

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