Page 2
1. Labeling Your Cables Use the labels provided to complete this step. Do not remove any cables from the receiver being replaced until Step 2. a. Attach the blue label to the cable connected to the “Home Video Network” port. HOME VIDEO NETWORK Home Video...
Page 3
1. Labeling Your Cables (Cont’d) c. Attach the yellow label to the cable connected to the "Ethernet" DE50 FCC ID: DKNTK422 U.S. PATENTS 5602597, 5604544, 5606374, 6151479 port. MAY APPLY TO THIS PRODUCT. FCC ID: DKNTK421 US:5GXXXXXXXXXXX d.Attach the white label to the cable connected to the "Phone"...
Page 4
2. Disconnecting Your Cables Disconnect the cables from the receiver being replaced. Only disconnect the cables at the end connected to the receiver. Do not disconnect the cables from the wall or TV. Receiver Wall...
Page 5
3. Connecting the Cables to Your Replacement Receiver a. Connect the Home Video Network cable to the "Home Video Network" port on your 4K Joey. HOME VIDEO NETWORK b. Connect the HDMI cable, YPbPR cables, or RCA cables from the TV to the corresponding port(s) on the replacement receiver.
Page 6
3. Connecting the Cables to Your Replacement Receiver (Cont’d) d. Connect the Phone cable to the DE50 "Phone" port on the replacement FCC ID: DKNTK422 U.S. PATENTS 5602597, 5604544, 5606374, 6151479 MAY APPLY TO THIS PRODUCT. receiver. You may not have this cable. FCC ID: DKNTK421 US:5GXXXXXXXXXXX PHONE...
Page 7
System Setup screen. If you do not see this screen, confirm that you are on the correct input for watching DISH programming. Check the input by pressing the Source/Input button located on the side, back, or front of your TV.
5. Acquiring a Satellite Signal a. Wait while the satellite signals are acquired. Once complete, the system will proceed to the next step automatically. If you see red "Xs" in the installation test box, make sure your "Home Video Network" cable is connected to your receiver and wall correctly.
Page 9
6. Pairing Your Remote Control & Setting Your Hopper Location a. Press the SAT button on your remote control to pair it to your Hopper. Using the arrows on your remote control, scroll to the location where your Hopper is located and press SELECT on your remote control.
Page 10
7. Downloading the Hopper Software a. Wait while the System Setup wizard downloads your Hopper software. This process will take approximately 20 minutes. b. When the download is complete, your Hopper will reboot automatically.
Page 11
8. Setting Your TV Configuration a. Using the arrows on your remote control, scroll to your TV's resolution and press SELECT on your remote control. Then, highlight "Next" and press SELECT on your remote control. Using the arrows on your remote control, highlight "Keep"...
Page 12
Using the arrows on your remote control, highlight "TV PAIRING WIZARD" and then press the SELECT button on your remote control. The TV Pairing wizard will now walk you through step-by-step instructions to configure your TV to work with your DISH remote control.
Page 13
Once complete, the System Setup wizard will automatically proceed to the next step. To begin using your Hopper, use the arrows on your remote control to highlight "Watch TV" and then press the SELECT button on your remote...
Page 14
Place the receiver and power cord in the box that the new receiver came in. TO RETURN EQUIPMENT TO DISH NETWORK TO RETURN EQUIPMENT TO DISH NETWORK c. Locate the original shipping label 1.
Page 15
10. Returning Your Original Receiver (Cont’d) d. Turn over the original label and peel off 1 LBS (800) 894-9131 DISH NETWORK 525 DUNNETT COURT PEEL HERE AND APPLY RETURN SHIPPING LABEL SPART ANBURG SC 29303 1 LBS the yellow return shipping label to...
Page 16
Call our 24/7 Toll Free Vist us at: customer service: dish.com/chat 1-800-333-DISH (3474) Select “Chat Now” for assistance...
Need help?
Do you have a question about the Hopper and is the answer not in the manual?
Questions and answers